Comfort Inn & Suites Near Ontario Airport

Hotels
•
Comfort Suites
8 (1114 reviews)
3333 Shelby Street , Ontario , US
+1 909-389-6224

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfortable rooms
Polite and attentive staff
Cons:
Pest issues
Inadequate facilities

Categories

Cleanliness
6.64
Several reviews mentioned issues with cleanliness and pests.
Service
9.11
Staff were consistently described as hospitable and helpful.
Location
9.15
Multiple reviews highlighted the convenience of the location.
Room Quality
7.1
Mixed reviews noted some discomforts and need for maintenance.
Amenities
7.13
Facilities were described as lacking, specifically the gym and WIFI.
Value for Money
8.09
Price is considered fair but quality does not meet expectations.
Food and Beverage
8.64
Breakfast received positive mentions from several guests.
Overall Experience
8.11
While there were negatives, the overall experience was still satisfactory for most.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 11:57

Property Description

Luxurious Amenities
This hotel offers an outdoor pool, hot tub, and a well-equipped gym for guests to enjoy during their stay.

Modern Comforts
Each room is furnished with a flat-screen TV with cable for entertainment, ensuring a comfortable and relaxing experience.

Convenient Location
Located just minutes away from the Ontario Convention Center and Citizens Business Bank Arena, this hotel is the perfect choice for travelers looking for both leisure and convenience.

Experience luxury, comfort, and convenience all in one place at Comfort Inn and Suites Near Ontario Airport. Book your stay now to make the most of your trip!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Location

Guest Reviews

8
Based on 1114 reviews
Cleanliness: 6.64
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 7.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
E
Evelin • couple • us
9
2026-10-23 • via Nuitee
M
Miesha • couple • us
1
Pros:

The front desk clerk rude and a liar

Cons:

Lightning it was dark

2026-10-19 • via Nuitee
P
Panat • solo_traveller • us
7
Worth the money you paid for.
Pros:

The location and it was close to restaurants and shops.

2026-10-18 • via Nuitee
M
María Andrea • family_with_children • mx
6
2026-10-16 • via Nuitee
D
Domingo • couple • us
10
2026-10-15 • via Nuitee
J
Juan • couple • us
10
2026-10-15 • via Nuitee
M
Marina • couple • pf
9
Pros:

Idéalement situé

2026-10-14 • via Nuitee
A
ALISHA • couple • us
10
Pros:

Very nice staff and the property is clean.

Cons:

I wish the hot tub was a little more hot.

2026-10-12 • via Nuitee
L
Lluvia • couple • us
9
2026-10-12 • via Nuitee
P
Peggy • solo_traveller • us
8
2026-10-12 • via Nuitee
M
Mikayla • family_with_children • us
1
Horrible. Actual nightmare. Pictures don’t do it justice.
Pros:

Nothing. Everything was awful. Please do yourself a favor and read the reviews. Surprised this hotel hasn’t been shut down.

Cons:

Everything. Mold on the walls, pubic hairs in the shower and in the sheets, dust on every inch of every corner, nasty unknown substances on the walls. Overall awful. Made my kids sick and I cannot stress it enough how traumatizing it was for my family.

2026-10-12 • via Nuitee
A
Art • couple • us
10
Great associate friendly environment
Pros:

Clean fresh and free breakfast

Cons:

The room was pricy

2026-10-11 • via Nuitee
H
Hinearii • extended_group • pf
2
2026-10-11 • via Nuitee
D
Dildar R • solo_traveller • us
9
I feel comfortable and safe in here
Pros:

I like Bearackface and the location

Cons:

Sometimes on weekends, the cleaners speak very loudly at my front door, which affects my sleep in the morning.

2026-10-09 • via Nuitee
J
JoAnn • couple • us
6
It served its purpose
Pros:

Location

Cons:

The room was dark and dingy, you couldn’t open the windows not even an inch. We ran out of toilet paper and clean towels and when we asked the house keeper for some she acted like she didn’t understand English at all. The hide a bed couch cushions sunk into to couch so much that you couldn’t even sit on it.

2026-09-15 • via Nuitee
P
Pounders • family_with_children • us
10
2026-09-15 • via Nuitee
A
Adriana • solo_traveller • us
8
2026-09-13 • via Nuitee
T
Thomas • couple • us
9
Great location
Pros:

Very clean

Cons:

Not a thing

2026-09-12 • via Nuitee
D
Dunn • solo_traveller • us
7
Pros:

Bed was comfy

Cons:

The fridge wasn't cold and the bath door was worped and very hard to open.

2026-09-11 • via Nuitee
C
Christine lorraine • couple • us
1
Dissapointed
Pros:

I like the location

Cons:

The sink is clogged and we can’t used it the whole entire night. We checked in 1:14 AM super late checked in because of our delayed flights and we ended up living at 9:30am.😞

2026-09-09 • via Nuitee