Comfort Inn & Suites Andrews

Hotels
•
Comfort
7.6 (125 reviews)
1100 S Main Street , Andrews , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Good location
Decent/good breakfast
Friendly/attentive staff (often)
Clean on arrival for some guests
Quiet and relaxing for some stays
Good value/affordable cost
Cons:
Inconsistent housekeeping: sweaty-smelling pillows, found hair tie
Hard beds / poor room condition (broken/cracked)
Pool out of order and not posted
Front desk rudeness / lack of acknowledgement
Damaged flooring/entrance safety concerns
Reported denied stay/ no refund (blacklisted)

Categories

Cleanliness
6.8
Mixed mentions: some guests said the hotel was clean and smelled good on arrival, but multiple reports of sweaty-smelling pillows and an old hair tie in a bed suggest inconsistent housekeeping.
Service
8.7
Generally positive — several guests praised friendly, attentive staff who checked in on needs; a few reports of rude or unacknowledging front-desk interactions lowered the score slightly.
Location
9
Repeatedly described as good; multiple guests specifically called out the location as a positive factor.
Room Quality
6.2
Several negative notes: very hard bed, pillows with odor, first room described as 'bad' with broken/cracked items — room condition appears below expectations for some guests.
Amenities
6.6
Mixed to negative: breakfast area was appealing but the pool was reported out of order (not posted) and there are reports of damaged lobby/entrance flooring affecting guest experience.
Value for Money
8
Cost was described as good by guests, suggesting perceived good value despite some quality/service inconsistencies.
Food and Beverage
8
Breakfast was repeatedly described as decent/good and the breakfast area was noted positively by several guests.
Overall Experience
7.5
Mixed overall: some guests would stay again and enjoyed a quiet, relaxing stay; others reported significant issues (cleanliness, room condition, no-show pool, service lapses, and a report of being denied a stay/refund).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Modern Accommodations

Experience modern comfort just 1 mile from Andrews, Texas at Comfort Inn & Suites. Each room offers free Wi-Fi, a 32-inch flat-screen TV, and a stylish accent wall with bold colors.

Relaxation and Fitness

Unwind by the outdoor pool, stay active in the fitness center, or grab snacks anytime from the 24-hour convenience store.

Convenient Amenities

Benefit from the 24-hour business center, in-room microwave and fridge, and easy access to Andrews County Golf Course and Lakeside Park. Book now for a perfect stay!

Important information:

Upon check-in, a photo ID and credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAF

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.6
Based on 125 reviews
Cleanliness: 6.8
Service: 8.7
Location: 9
Room Quality: 6.2
Amenities: 6.6
Value for Money: 8
Food and Beverage: 8
Overall Experience: 7.5
B
Balderrama • family_with_children • us
10
Comfortable
Pros:

Clean and quiet and good breakfast

Cons:

Quiet area

2026-11-04 • via Nuitee
H
Hernandez • family_with_children • us
6
Pros:

The cost and location of the hotel was good. When entering the hotel it was clean and smelled good. The breakfast was decent.

Cons:

I didn't go ask for different pillows but the 2nd bed that me and my granddaughter slept in, the pillows had a sweaty smell to them.

2026-10-27 • via Nuitee
K
Kendra • solo_traveller • us
4
Pros:

Breakfast was good

Cons:

Bed was very hard and I found an old hair tie in the bed so im not confident that it was cleaned properly.

2026-10-10 • via Nuitee
D
Desiree • family_with_children • us
5
Cons:

Pool was not in working order and not posted

2026-10-10 • via Nuitee
R
Randi • couple • us
9
2026-09-18 • via Nuitee
D
Dalia • solo_traveller • us
10
Pros:

Breakfast

Cons:

I wasn’t greet when I walked into the counter. When I asked questions, she didn't acknowledge us.

2026-09-09 • via Nuitee
R
Russell • solo_traveller • us
10
I will stay here again. Very pleased.
Pros:

Very clean. Nice friendly staff

2026-08-10 • via Nuitee
S
Stacy • couple • us
4
Not the best
Pros:

Nothing really

Cons:

First room was bad, service was rude, and everything seemed broken or cracked

2026-07-17 • via Nuitee
J
Julio • couple • us
9
2026-07-13 • via Nuitee
V
Valencia • couple • us
7
It was great for us It had everything we needed! They always would ask if we needed anything. It was
Pros:

We got up to late to try the breakfast. The area they had the breakfast in was really nice a choch and big TV and some tables and chair. The staff was really nice. We really enjoyed sitting at the table just outside the pool area. There wasn't any really wasn't any noise any where in the places.

Cons:

The floor in the lobby from a pipe broke. Or the heavy rain caused in the floor to started it to lift.

2026-05-27 • via Nuitee
V
Valencia • couple • us
8
I enjoyed it being quiet place and relaxing and staff made sure that they were there to help 24 hour
Pros:

The location was good!

Cons:

The entrance had damaged flooring. I'm using a walker along with my spouse and he also is using a walker so with part of it lefting we were worried about falling.

2026-05-25 • via Nuitee
I
Irwin • extended_group • us
1
Pros:

Didn't get to stay at all because they said I was apparently blacklisted and they didn't even refund me

Cons:

Didn't get to stay at all because they said I was apparently blacklisted and they didn't even refund me

2026-05-19 • via Nuitee
G
Gabriel • couple • us
10
2026-05-03 • via Nuitee
B
Billiot • couple • us
10
Great stay and will continue to return!
Pros:

Great area. Staff were exceptional and it was clean!

2026-04-29 • via Nuitee
N
Nicolas • solo_traveller • us
10
2026-04-28 • via Nuitee
T
Timothy • couple • us
10
Pretty amazing pretty clean
Pros:

Clean

Cons:

Parking was crowded

2026-04-23 • via Nuitee
V
Venegas • couple • us
2
2026-04-02 • via Nuitee
R
Ryan • solo_traveller • us
7
2026-03-26 • via Nuitee
T
THOMAS • couple • us
10
2026-01-30 • via Nuitee
J
Juan • family_with_children • us
10
2026-01-20 • via Nuitee