Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Hotels
•
Holiday Inn Express
8.8 (1280 reviews)
2881 Gibford Drive, Ottawa, Ontario , Ottawa , ca

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Breakfast variety could improve
Some guests experienced issues with room assignments

Categories

Cleanliness
8.81
Many reviews highlighted clean rooms and comfortable environments.
Service
9.28
Guests frequently praised the staff for their helpfulness and friendliness.
Location
9.02
The hotel is well-located, with easy access to attractions and amenities.
Room Quality
8.77
Rooms were generally described as comfortable and well-equipped.
Amenities
8.3
Some amenities were noted positively, but there were mentions of room coffee quality and breakfast variety needing improvement.
Value for Money
8.76
Overall perceived as good value based on guest feedback.
Food and Beverage
8.31
Breakfast had positive feedback but was considered too simple by some guests.
Overall Experience
9.18
Overall positive experiences with occasional minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:18

Property Description

Convenient Airport Proximity
Located just 2 km from the Airport, Holiday Inn Express Ottawa Airport offers a stress-free stay with an indoor pool for relaxation after your journey.

Comfortable Rooms and Amenities
Each non-smoking room and suite is equipped with a flat-screen TV, refrigerator, microwave, and a work desk. The private bathrooms feature both a bath and shower, along with complimentary toiletries for your convenience.

Fitness and Business Facilities
Enjoy access to the fitness centre, meeting facilities, and laundry services during your stay. Whether for leisure or work, The Ottawa Airport Holiday Inn Express Hotel & Suites has you covered.

Book now for a seamless blend of comfort and convenience at Holiday Inn Express Ottawa Airport!

Important information:

The free airport shuttle service is available from Monday to Friday, 05:00 until 23:00, and Saturday to Sunday from 06:00 until 23:00. Guests arriving into Ottawa are advised to call the hotel to request the shuttle once they have collected their bags. The hotel will advise where to meet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 1280 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.02
Room Quality: 8.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.18
D
Daryl • solo_traveller • ca
9
Pros:

This is a lovely stay. Nice and comfortable. Room had a high ceiling giving space. Lobby and breakfast area is nice. The breakfast is well stocked. The location is great. Only minutes from the airport and easy to get to other areas in Ottawa.

Cons:

Weight room needed more workable equipment.

2026-07-11 • via Nuitee
A
Astou • family_with_children • ca
9
2026-07-07 • via Nuitee
E
Eva • family_with_children • ca
10
Thank you for warm welcome
Pros:

Everything

2026-07-07 • via Nuitee
M
Mahmoudi • solo_traveller • ca
7
2026-07-07 • via Nuitee
L
Leanne • solo_traveller • ca
10
2026-07-03 • via Nuitee
E
Erin • family_with_children • ca
8
Amazing. Staff were wonderful and went above and beyond.
2026-07-03 • via Nuitee
T
Thisharathy • family_with_children • ca
7
2026-07-03 • via Nuitee
S
Sylvie • solo_traveller • ca
7
Decent place to stay for a night but get breakfast somewhere else
Pros:

Very clean and helpful staff

Cons:

Breakfast was mostly high fat, high carbs option and coffee is nothing to write home about

2026-06-30 • via Nuitee
L
Lucie • family_with_children • ca
8
Met our needs for a short stay in the Ottawa area
Pros:

The breakfast was passable. Location was excellent. The staff was extremely helpful.

Cons:

Breakfast could have used a little more variety and for sure better orange juice.

2026-06-28 • via Nuitee
T
Tayy • extended_group • ca
7
Pros:

The staff was welcoming really friendly, the breakfast was ok

Cons:

Found a bug on the bed

2026-06-27 • via Nuitee
M
Maria • extended_group • ca
9
Very pleasant !!!
Pros:

Room was very clean and spacious. Breakfast was very good. Beds were so comfortable!!!

Cons:

We had to stay just for one night.

2026-06-26 • via Nuitee
M
Mazloom • solo_traveller • ca
8
Pros:

Every thing was good

2026-06-23 • via Nuitee
D
Darryl • extended_group • ca
7
2026-06-17 • via Nuitee
P
Pardeep • couple • ca
9
2026-06-11 • via Nuitee
A
Anne • couple • ca
8
2026-06-11 • via Nuitee
C
Cheredaryk • family_with_children • ca
5
2026-06-08 • via Nuitee
Z
Zohair • solo_traveller • ca
8
2026-06-06 • via Nuitee
A
Aldin • couple • ca
10
2026-06-05 • via Nuitee
J
Jean-Nicol • solo_traveller • ca
10
2026-06-01 • via Nuitee
E
Elham • couple • ca
8
Pros:

Cleanness and location

Cons:

A bit crowded

2026-05-24 • via Nuitee