Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Hotels
•
Holiday Inn Express
8.8 (1213 reviews)
2881 Gibford Drive, Ottawa, Ontario , Ottawa , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Breakfast variety could improve
Some guests experienced issues with room assignments

Categories

Cleanliness
8.81
Many reviews highlighted clean rooms and comfortable environments.
Service
9.28
Guests frequently praised the staff for their helpfulness and friendliness.
Location
9.02
The hotel is well-located, with easy access to attractions and amenities.
Room Quality
8.77
Rooms were generally described as comfortable and well-equipped.
Amenities
8.3
Some amenities were noted positively, but there were mentions of room coffee quality and breakfast variety needing improvement.
Value for Money
8.76
Overall perceived as good value based on guest feedback.
Food and Beverage
8.31
Breakfast had positive feedback but was considered too simple by some guests.
Overall Experience
9.18
Overall positive experiences with occasional minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:18

Property Description

Convenient Airport Proximity
Located just 2 km from the Airport, Holiday Inn Express Ottawa Airport offers a stress-free stay with an indoor pool for relaxation after your journey.

Comfortable Rooms and Amenities
Each non-smoking room and suite is equipped with a flat-screen TV, refrigerator, microwave, and a work desk. The private bathrooms feature both a bath and shower, along with complimentary toiletries for your convenience.

Fitness and Business Facilities
Enjoy access to the fitness centre, meeting facilities, and laundry services during your stay. Whether for leisure or work, The Ottawa Airport Holiday Inn Express Hotel & Suites has you covered.

Book now for a seamless blend of comfort and convenience at Holiday Inn Express Ottawa Airport!

Important information:

The free airport shuttle service is available from Monday to Friday, 05:00 until 23:00, and Saturday to Sunday from 06:00 until 23:00. Guests arriving into Ottawa are advised to call the hotel to request the shuttle once they have collected their bags. The hotel will advise where to meet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1213 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.02
Room Quality: 8.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.18
C
Chambovey • couple • ch
8
Cons:

L'emplacement du petit-déjeuner en face de l'entrée de la réception. Donc à chaque passages le froid rentrait donc il ne faisait pas chaud pour prendre son petit-déjeuner

2026-02-14 • via Nuitee
N
Nadine • couple • ca
10
Un court séjour au delà de nos attentes!
Pros:

Le confort, le calme, la propreté, le professionnalisme, tout!

Cons:

Rien… tout était parfait!

2026-02-13 • via Nuitee
V
Viesturs • solo_traveller • ca
8
2026-02-13 • via Nuitee
C
Chambovey • couple • ch
8
Cons:

L'emplacement du petit déjeuner n'est pas terrible car il est droit en face de la porte d'entrée donc avec les va-et-vient des client il fait vite froid.

2026-02-11 • via Nuitee
A
ALEXANDRE • family_with_children • ca
10
2026-02-10 • via Nuitee
L
Lynda • family_with_children • ng
10
We enjoyed our stay and we love the breakfast
Pros:

The neatness and lovely staff

Cons:

That i have to buy water

2026-01-30 • via Nuitee
A
ABDELLALI • family_with_children • fr
8
2026-01-27 • via Nuitee
Q
Quevedo • family_with_children • ca
8
Pros:

Fancy and economics. Great breakfast

Cons:

Customer service and need more service in bathroom rooms

2026-01-27 • via Nuitee
D
Dimitry • couple • ca
8
2026-01-25 • via Nuitee
C
cedric • extended_group • ca
9
beau propre a bon prix
Pros:

tres bien, propre, mais le dejeuner laissait a desirer

Cons:

confort des chambres et propres

2026-01-22 • via Nuitee
J
JESSICA • extended_group • ca
9
Pros:

The confort of the hotel, bed, clean

Cons:

The breakfast could have been a little better, more variety

2026-01-20 • via Nuitee
C
Celeste • family_with_children • us
10
Front desk staff was excellent.
Pros:

Both were great

Cons:

A freezer compartment in the refrigerator would be helpful.

2026-01-19 • via Nuitee
M
Marylène • extended_group • ca
10
2026-01-19 • via Nuitee
D
Didier • couple • ca
7
2026-01-19 • via Nuitee
M
Michele • couple • ca
10
2026-01-19 • via Nuitee
M
Marguerite • couple • ca
8
Cleanliness is important and that made our stay very enjoyable.
Pros:

Breakfast was excellent, many choices and everything very clean. Actually, room was also very clean. Usb ports were really appreciated. Enjoyed our stay.

Cons:

Can't think of anything

2026-01-19 • via Nuitee
M
mongi • family_with_children • tn
10
Pros:

Petit dejeuner, propre, café

Cons:

Echangeur d'air pas efficace, hotte salle de bain faible

2026-01-19 • via Nuitee
H
Honey • family_with_children • ca
8
2026-01-19 • via Nuitee
N
Nahid • couple • ca
9
Pros:

My room was very comfortable

Cons:

Breakfast is simple

2026-01-19 • via Nuitee
S
Steve • solo_traveller • ca
10
Great value, clean room. I would stay again.
Pros:

Clean, spacious, nice staff. Easy to find gym and good breakfeast. Keep up the great work

2026-01-18 • via Nuitee