Holiday Inn Express Hotel & Suites Millington-Memphis Area by IHG

Hotels
•
Holiday Inn Express
8 (174 reviews)
5090 Copper Creek Boulevard , Millington , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Convenient location
Friendly/helpful staff
Clean and comfortable rooms (many reports)
Accessible ground-floor rooms
Well-maintained exterior and dining area
Cons:
Isolated very rude front desk clerk
Rooms described as plain / could use updating
Had to repeatedly request room cleaning
Unreliable Wi‑Fi
TV problems / limited channels
Pool was closed
Perceived poor value for price
Initial dirty water reported

Categories

Cleanliness
7.5
Mostly reported as clean and comfortable in several reviews, but at least one guest had to repeatedly request room cleaning and one noted initially dirty water — mixed sentiment, slightly below target.
Service
8.5
Staff are frequently described as pleasant and very helpful; however there is a notable isolated report of a very rude front desk clerk. Overall service is good with an occasional negative incident.
Location
9
Consistently praised as excellent and convenient — easy to find, close to shops and restaurants, repeatedly called a great/perfect location.
Room Quality
7.5
Rooms are described as comfortable but several guests called them plain or in need of updating; quality is below expectations for the price.
Amenities
7
Breakfast and dining area are positive, but other amenities had issues: unreliable Wi‑Fi, TV/channel problems, and a closed pool were reported — overall below average.
Value for Money
7
Multiple comments specifically state the rooms were not worth the price or could be better for the price — perceived value is low.
Food and Beverage
9
Breakfast is repeatedly praised (good/very good), with adequate dining space and cleanliness — strong positive for F&B.
Overall Experience
8.5
Overall impressions are positive (‘We loved it’, ‘Perfect’), though some guests had significant negatives (rude staff, room/amenity issues). Net experience is good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location
Located just 2.6 miles from Interstate 269 and a short drive from downtown Memphis, Holiday Inn Express Hotel & Suites Millington-Memphis Area offers easy access to both the city and the highway.

Comfortable Accommodations
Relax in rooms decorated in warm earth tones, featuring amenities like cable TV, free Wi-Fi, a microwave, and a refrigerator for your convenience.

On-Site Amenities
Enjoy a complimentary breakfast, take a dip in the indoor pool, or break a sweat in the fitness center. With a 24-hour front desk, business center, and coin laundry facilities, we've got you covered for a hassle-free stay.

Book your stay at Holiday Inn Express Hotel & Suites Millington-Memphis Area now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Location

Guest Reviews

8
Based on 174 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 7
Value for Money: 7
Food and Beverage: 9
Overall Experience: 8.5
L
Lakesha • couple • us
8
We loved it
Pros:

The breakfast, very easy to find, nice people

Cons:

Nothing

2026-10-27 • via Nuitee
L
Lakesha • couple • us
10
2026-10-27 • via Nuitee
C
Carolyn • family_with_children • us
9
2026-10-14 • via Nuitee
S
Shuquita • couple • us
8
My stay was okay. It did its justice. Roms Could be better for the price.
Pros:

Location. Close to shops and restaurants

Cons:

The rooms were plain. For the price, it wasn’t worth it.

2026-10-07 • via Nuitee
T
Telsa • couple • us
1
Embarrassing!
Pros:

I’ve used this property several times and it’s always clean and comfortable.

Cons:

The front desk clerk was VERY VERY RUDE AND OUT OF ORDER.

2026-09-14 • via Nuitee
V
Venible • solo_traveller • us
1
Cons:

How i has to keep asking them to clean my room

2026-09-10 • via Nuitee
P
Patricia • couple • us
7
It was very good but not best hotel we've used.
Pros:

Staff pleasant and very helpful. Room was on ground floor which was helpful as we use canes. Breakfast was good, Plenty of space for people to eat. Dining area kept clean. Out side of building well maintained. Great location. Rooms comfortable.

Cons:

The water started off dirty but did clear up in shower and sink. Wifi hit and miss. Unable to get tv to work. Staff came to show how to get stations once turned on, but channels wouldn't change. Could only watch History channel. No information printed to explain how to use tv. Direct tv is service used.

2026-09-07 • via Nuitee
P
Peggy • solo_traveller • us
9
Wonderful stay
2026-08-19 • via Nuitee
G
Garland • solo_traveller • us
9
2026-07-13 • via Nuitee
A
Ashley • family_with_children • us
10
Lovely hotel with great breakfast and convenient location
Pros:

Perfect location.

Cons:

N/A

2026-07-08 • via Nuitee
G
Green • family_with_children • us
10
2026-07-07 • via Nuitee
S
Sherry • couple • us
8
Pros:

Location was excellent.

Cons:

Could use some updating.

2026-07-06 • via Nuitee
G
Green • family_with_children • us
10
2026-07-01 • via Nuitee
J
Janice • solo_traveller • us
8
Pros:

Breakfast

Cons:

Pool was not open

2026-07-01 • via Nuitee
L
Lott • couple • us
10
Perfect
Pros:

Everything

Cons:

Nothing

2026-06-20 • via Nuitee
M
Mike • solo_traveller • us
7
2026-06-08 • via Nuitee
S
Starkessia • solo_traveller • us
10
2026-05-27 • via Nuitee
S
Sheneka • family_with_children • us
10
2026-05-26 • via Nuitee
A
Amy • solo_traveller • id
6
Although there wasnt anything glaringly wrong here, the place is overpriced.
Pros:

Clean and located near restaurants and shopping

Cons:

Price, on first floor and it was noisy, asked for a king bed and was given two double beds

2026-04-12 • via Nuitee
I
Irma Wehle • solo_traveller • us
7
Pros:

The bathroom's lighted mirror and large counter around the sink.
Breakfast.

2026-04-12 • via Nuitee