Holiday Inn Jackson Southeast - Pearl by IHG

Hotels
•
IHG
8.3 (122 reviews)
110 Bass Pro Drive, Pearl, Mississippi, 39288 , Pearl , US
+1 601-939-5238

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Facilities

Fitness facilities
Free airport transportation
ATM/banking
Gift shops or newsstand
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Internet access in public areas - high speed
See all facilities

Review Highlights

Pros:
Clean rooms and bathrooms
Comfy beds
Friendly/helpful staff
Good breakfast and restaurant/bar
Safe neighborhood
Convenient to Bass Pro and outlet mall
Guests willing to return / repeat stays
Cons:
Indoor pool heater out and pool dirty
Front desk unfriendly in one report
Sticky carpet / cleanliness issues reported by some
Shuttle not available despite 24-hour claim
Thermostat problems in a room
Limited nearby restaurants; outlet mall largely empty
No room service and handicapped tub rail placement issues

Categories

Cleanliness
7.6
Mostly reported as clean (clean rooms/bathrooms mentioned repeatedly) but multiple specific negative comments about sticky carpet and at least one report of dirty pool area reduce the score.
Service
8.9
Frequent praise for helpful, friendly and accommodating staff (many comments naming staff positively); isolated complaint about an unfriendly front desk agent lowers it slightly.
Location
7.8
Safe neighborhood and convenient to Bass Pro and an outlet mall, but several mentions that there are few nearby restaurants and the outlet mall is mostly empty.
Room Quality
8.6
Multiple mentions of comfy beds, spacious rooms and clean bathrooms; some issues reported (thermostat problems, handicapped tub rail placement) but overall positive room quality.
Amenities
7.9
On-site restaurant/bar and advertised shuttle/pool are noted; pool heater out/dirty and shuttle unavailability and lack of room service are negative points.
Value for Money
8.5
Guests describe the paid breakfast option as worth it and many would return, indicating good perceived value despite some extra charges and minor issues.
Food and Beverage
9.1
Repeatedly strong positive remarks about breakfast (called 'amazing') and the restaurant/bar and named staff; occasional comment that restaurant is merely 'ok' but overall very favorable.
Overall Experience
8
Predominantly positive stays and repeat guests, with clean comfortable rooms and good service reported, tempered by occasional service lapses and facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Recreational Amenities & Facilities
Indulge in the indoor pool and fitness center, plus enjoy complimentary Wi-Fi, gift shops, and a banquet hall.

Dining Options
Savor a meal at the restaurant or opt for room service; unwind with drinks at the bar/lounge and start your day with a buffet breakfast.

Business & Event Spaces
Benefit from complimentary wired internet, a business center, and conference/meeting rooms including 2184 sq ft of space. Airport shuttle service is available 24/7.

Book Holiday Inn Jackson Southeast - Pearl for a convenient and comfortable stay with easy access to local attractions and airport transport.

Important information:

  • Pool access available from 10 AM to 10 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAN

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 122 reviews
Cleanliness: 7.6
Service: 8.9
Location: 7.8
Room Quality: 8.6
Amenities: 7.9
Value for Money: 8.5
Food and Beverage: 9.1
Overall Experience: 8
T
Taylor
10
Pros:

Great place for our short weekend trip

2025-10-08 • via Nuitee
L
Luanne • partner
10
Pros:

We always stay at this hotel when we travel this direction. It is in a safe neighborhood, and it has a dining facility in house. It is close to Bass Pro and a small Outlet Mall.

2025-10-07 • via Nuitee
D
David
6
Pros:

Fine

2025-10-07 • via Nuitee
J
Jennifer
8
Nice, clean, convenient
Pros:

Clean room. Breakfast service was slow (Sunday morning, ordered toast with egg) but the food was decent.

2025-09-29 • via Nuitee
G
Gary
10
Pros:

Very nice

2025-08-21 • via Nuitee
P
Paula
6
Pros:

Location not great, no restaurants close by. Outlet mall is across the street, but most stores are empty. Restaurant on site is “ok”, but no room service option. Overall room is clean and bed comfy.

2025-08-08 • via Nuitee
M
Malcolm
10
Pros:

The complementary breakfast was amazing. Rosemary and precious was awesome

2025-08-08 • via Nuitee
D
Dannette • family
10
Pros:

Enjoyed our stay

2025-08-07 • via Nuitee
K
Kim
8
Pros:

Hotel in quiet area and clean. Staff are helpful to accommodate needs. Breakfast at restaurant is good.

2025-08-06 • via Nuitee
D
David
8
Pros:

We got the handicapped room because my wife likes to take baths but the helper rails on the tub were not in the best place to assist her getting up and out. She managed to do it but could have been better. Other than all was good. It would be nice if the breakfast was included as complimentary.

2025-07-31 • via Nuitee
H
Heather • family
10
Pros:

Great hotel

2025-07-21 • via Nuitee
V
Verified traveler
10
Me
Pros:

Fantabulous hotel with great Staff, location, surroundings

2025-07-13 • via Nuitee
R
Renay
10
Pros:

This is my third time staying at the Holiday Inn in Pearl/Jackson, MS. They have a great room with comfy beds and a clean bathroom. It’s always nice to come to the room and it’s so cool and welcoming. The best thing I like about this HI is the restaurant/bar. Great drinks in the evening and a delicious breakfast in the morning! 10/10

2025-07-09 • via Nuitee
G
Gari
10
Pros:

It was great. The staff, for the most part, was super friendly and welcoming. The breakfast was really good. We did the included option that was a little bit of extra money. Totally worth it. The beds and pillows were super comfortable and it was clean!

2025-07-07 • via Nuitee
C
Carter
6
Pros:

Ok

2025-05-25 • via Nuitee
D
Dennis • family
10
Pros:

stay and room was good, there was a mixup about my billing after i left property upon checkout but the staff at desk got it straight and i appreciate that. we will be back staying at location in a couple weeks.

2025-05-23 • via Nuitee
S
Staci
10
Pros:

Very nice hotel. Staff was accommodating and room was nice and clean.

2025-05-21 • via Nuitee
J
julie
10
Pros:

B

2025-05-12 • via Nuitee
D
Deborah
2
Indoor pool is cold and dirty
Pros:

We booked this hotel because it had a heated indoor pool. We went to swim and the pool heater was out and it was dirty. We mentioned it to the front desk and they just said oh well sorry.

2025-04-28 • via Nuitee
C
Cassandra
10
Couple’s Retreat
Pros:

My husband & I decided to stay @ this hotel. We love Holiday Inn! This one was very nice, customer service was great! Our room was very spacious, the bar had good drinks and they also had a full restaurant. My husband is a smoker and this hotel allows smoking on the back patio! We really enjoyed our stay. We will book again soon!

2025-04-27 • via Nuitee