Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
6.74
Reported bugs and dirty accommodations were significant issues.
Service
8.71
Staff were incredible and went out of their way to help.
Location
8.75
Conveniently located with great access to cafes and shops.
Room Quality
6.7
Rooms were dated but clean; some issues with amenities.
Amenities
7.73
Pool was great for kids; basic amenities were missing.
Value for Money
8.69
Affordable pricing for a convenient location.
Food and Beverage
7.74
Limited comments on food options, general sentiment about availability.
Overall Experience
8.11
General positive sentiment with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:36

Property Description

Tranquil Lakeside Retreat

Relaxation at Your Fingertips
Indulge in our solar heated outdoor swimming pool, spa pool, and bar/lounge. Unwind in the barbecue area or enjoy complimentary on-site parking.

Entertainment for All
Experience fun in our games room equipped with a pool table and table-tennis table. Stay connected with free WiFi throughout the property.

Convenience and Comfort
Our smoke-free guest rooms feature modern amenities including air-conditioning, microwave, fridge, and a flat-screen TV with a DVD player.

Ready to escape to paradise? Book your stay at Bay of Palms resort now for a memorable getaway by Pine Lake.

Important information:

Please note that Bay of Palms requires the outstanding booking amount to be paid in full upon arrival. A $200 credit card pre-authorisation is required upon check in to cover any incidental charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Location

Guest Reviews

7.9
Based on 1433 reviews
Cleanliness: 6.74
Service: 8.71
Location: 8.75
Room Quality: 6.7
Amenities: 7.73
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.11
J
Jane • solo_traveller • au
9
A quick stay whilst travelling
Pros:

Location was excellent

Cons:

There was nothing I didn’t like

2026-10-19 • via Nuitee
B
Brendon • family_with_children • au
9
Pros:

Location overlooking water was lovely,2 min walk to Pines shopping centre,small centre with everything close, gym at centre. Accomodation clean and comfy,staff friendly James exceptionally helpful at the end of our stay, we highly recomend for affordable value for money stay.

Cons:

Nothing

2026-10-18 • via Nuitee
K
Killalea • couple • au
9
2026-10-15 • via Nuitee
K
Kimberley • solo_traveller • au
7
2026-10-12 • via Nuitee
J
Jan • couple • au
6
Spa was great once we worked out where the start switch was
Pros:

Location

Cons:

Parking - terrible no room . Lots of power boards and extension leads
A lot of dust on windows

2026-10-11 • via Nuitee
D
dongli • couple • au
5
2026-10-09 • via Nuitee
R
Robyn • couple • au
7
It was very nice snd convenient
Pros:

Right on the lake

Cons:

A fair walk to our oarked car

2026-10-09 • via Nuitee
N
Naomi • couple • au
6
It was pleasant. Staff very friendly and location great for what I needed .
Pros:

Location was very convenient.

Cons:

The price was far higher than I believe was justified for the room. Facilities were clean and comfortable but still only basic standard.

2026-10-07 • via Nuitee
R
Rani • solo_traveller • au
8
Mixed feelings
Pros:

Our unit had the beautiful view of the lake so I am very grateful they gave us a view.
The bed was clean and comfortable and the bathroom was clean and functional.
It is located next to a big supermarket center so that was convenient.

Cons:

Never saw a single staff member (reception remained closed for 3 days) and had to do the check-in 1 day prior online where they asked for my credit card details again.
There wasn't much cookery to actually cook with, no pan and a very much used electric cooker with no place to really place it as it was quite large.
The couch was nasty to say the least. Finally, there is no air vent in the bathroom nor the kitchen....

2026-10-07 • via Nuitee
A
Arthur • solo_traveller • au
10
Very happy and comfortable during the 3 day stay
Pros:

Close to my brothers home to visit him

Cons:

All good

2026-09-18 • via Nuitee
B
Brian • couple • au
8
2026-09-14 • via Nuitee
M
Mandy • couple • au
6
Pros:

the room was very clean and comfy

Cons:

we were in a room under the stairs and it was very noisy with people leaving and arriving to their rooms .

2026-09-13 • via Nuitee
S
Sharon and Ian • couple • au
10
Pros:

Very convenient

Cons:

Nothing

2026-09-12 • via Nuitee
M
Mitch • solo_traveller • au
8
Pros:

Location, value for money, friendly staff

Cons:

Young people making noise outside the room around midnight.

2026-09-11 • via Nuitee
D
David • solo_traveller • au
8
2026-09-08 • via Nuitee
M
MezzieK • solo_traveller • au
9
Pros:

Close to shopping centre, short drive to beaches, and quick connection to M1

Cons:

The shower entry door was narrow to get in and out would be helpful if the opening was wider for taller and larger size people. The kitchen stoce was a little outdated and rusty. Alot of rust around the metal doorways and skirting

2026-09-07 • via Nuitee
D
Dana • couple • au
9
Beautiful stay
Pros:

Beautiful location and facilities

Cons:

The bed wasn’t terribly comfortable but not a big issue and I believe due to the warm weather there were a number of flies in the bathroom on the roof

2026-09-06 • via Nuitee
P
Pamela Therese • solo_traveller • au
10
Pros:

Location
Great bed and pillows
Room was nicely furnished
Lovely view

2026-09-05 • via Nuitee
T
Tama • solo_traveller • au
10
Pros:

View from room over the canal was great

2026-09-05 • via Nuitee
C
Cam • couple • au
10
2026-09-03 • via Nuitee