Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
6.74
Reported bugs and dirty accommodations were significant issues.
Service
8.71
Staff were incredible and went out of their way to help.
Location
8.75
Conveniently located with great access to cafes and shops.
Room Quality
6.7
Rooms were dated but clean; some issues with amenities.
Amenities
7.73
Pool was great for kids; basic amenities were missing.
Value for Money
8.69
Affordable pricing for a convenient location.
Food and Beverage
7.74
Limited comments on food options, general sentiment about availability.
Overall Experience
8.11
General positive sentiment with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:36

Property Description

Tranquil Lakeside Retreat

Relaxation at Your Fingertips
Indulge in our solar heated outdoor swimming pool, spa pool, and bar/lounge. Unwind in the barbecue area or enjoy complimentary on-site parking.

Entertainment for All
Experience fun in our games room equipped with a pool table and table-tennis table. Stay connected with free WiFi throughout the property.

Convenience and Comfort
Our smoke-free guest rooms feature modern amenities including air-conditioning, microwave, fridge, and a flat-screen TV with a DVD player.

Ready to escape to paradise? Book your stay at Bay of Palms resort now for a memorable getaway by Pine Lake.

Important information:

Please note that Bay of Palms requires the outstanding booking amount to be paid in full upon arrival. A $100 credit card pre-authorization is required upon check in to cover any incidental charges.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1294 reviews
Cleanliness: 6.74
Service: 8.71
Location: 8.75
Room Quality: 6.7
Amenities: 7.73
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.11
A
Audrey • couple • au
10
Pros:

Lovely area lovely property

2026-03-27 • via Nuitee
C
Carole • couple • nz
8
Great clean accommodation
Pros:

This is the second time we have stayed here. We have no problem with anything here. It is small and quiet for an enjoyable stay.

Cons:

It’s not a huge deal but there is a small walk to your room if your upstairs. But everything else is great.

2026-03-27 • via Nuitee
M
Michael • solo_traveller • au
8
2026-03-26 • via Nuitee
P
PONSHIP • family_with_children • es
10
2026-03-26 • via Nuitee
J
Julie • solo_traveller • nz
8
Handy place to stay
Pros:

Handy to shops and places I needed to get to. I enjoyed a dip in the pool on hot days. Staff were friendly and helpful. Very comfortable bed.

Cons:

It is a bit dated in the unit, but still clean and tidy.
Not very well sound proofed when I was trying to rest.

2026-03-26 • via Nuitee
C
Chantelle • couple • au
10
2026-03-26 • via Nuitee
T
Tracey • couple • au
2
Outdated rooms would have been good in the 80’s/90’s doesn’t look like it’s been updated since
Pros:

It is located well

Cons:

Old outdated rooms broken facilities toaster blew a fuse difficult to get someone to help

2026-03-26 • via Nuitee
D
Dragonfly4 • family_with_children • au
8
2026-03-25 • via Nuitee
M
Marshall • solo_traveller • au
7
Accommodation met my short term requirements.
Pros:

Friendly helpful service over the phone. Convenient location to shops & bus stop.

Cons:

Very noisy fridge in same open area as bed. No dishwashing liquid.

2026-03-25 • via Nuitee
J
Julita • solo_traveller • au
9
2026-03-24 • via Nuitee
A
Alan • family_with_children • au
10
2026-03-24 • via Nuitee
L
Lowe OAM • solo_traveller • au
10
Helpful friendly staff. Beautiful location clean and tidy
Pros:

Location
Close to shops, bay walks and the RSL

Cons:

No stove, only plug in hot plate. Teflon frypan needs replacing as scratched

2026-03-23 • via Nuitee
W
William • couple • au
10
2026-03-22 • via Nuitee
L
Lisa • couple • au
7
2026-03-22 • via Nuitee
R
Ryan • couple • au
8
Comfortable and convenient accomodation would go back
Pros:

Access to shops

Cons:

All pretty good. Maybe water pressure

2026-03-21 • via Nuitee
C
cheryle • family_with_children • au
8
Very relaxing and peaceful
Pros:

Quiet peaceful pleasant setting with a lovely pool

Cons:

Remote control didn’t work. Only had one tv channel

2026-03-21 • via Nuitee
K
Kate • family_with_children • au
10
Great stay
Pros:

The location, near shops,lake

Cons:

Maybe just more complimentary milk

2026-03-20 • via Nuitee
T
Tamara • couple • au
8
Pros:

Location

Cons:

Bathroom shower leaked a lot. Lots of water on the floor

2026-03-19 • via Nuitee
T
Terry • couple • nz
7
Handy location
Pros:

The location

Cons:

We didn’t receive and coffee or tea

2026-03-16 • via Nuitee
K
Kellie-Ann • family_with_children • au
8
Pros:

I love that The Pines Shopping Centre is less than a 5 minute walk away.

Cons:

Towels were not changed while we were there.
To be honest I did not ask for fresh ones either.

2026-03-16 • via Nuitee