Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
6.74
Reported bugs and dirty accommodations were significant issues.
Service
8.71
Staff were incredible and went out of their way to help.
Location
8.75
Conveniently located with great access to cafes and shops.
Room Quality
6.7
Rooms were dated but clean; some issues with amenities.
Amenities
7.73
Pool was great for kids; basic amenities were missing.
Value for Money
8.69
Affordable pricing for a convenient location.
Food and Beverage
7.74
Limited comments on food options, general sentiment about availability.
Overall Experience
8.11
General positive sentiment with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:36

Property Description

Tranquil Lakeside Retreat

Relaxation at Your Fingertips
Indulge in our solar heated outdoor swimming pool, spa pool, and bar/lounge. Unwind in the barbecue area or enjoy complimentary on-site parking.

Entertainment for All
Experience fun in our games room equipped with a pool table and table-tennis table. Stay connected with free WiFi throughout the property.

Convenience and Comfort
Our smoke-free guest rooms feature modern amenities including air-conditioning, microwave, fridge, and a flat-screen TV with a DVD player.

Ready to escape to paradise? Book your stay at Bay of Palms resort now for a memorable getaway by Pine Lake.

Important information:

Please note that Bay of Palms requires the outstanding booking amount to be paid in full upon arrival. A $100 credit card pre-authorization is required upon check in to cover any incidental charges.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1294 reviews
Cleanliness: 6.74
Service: 8.71
Location: 8.75
Room Quality: 6.7
Amenities: 7.73
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.11
M
Monica • couple • au
7
Good affordable location with lovely grounds.
Pros:

Pool looked nice though didn’t use it. Bed was comfortable. A good sized room.

Cons:

Shower door didn’t close so bathroom flooded and had to use up all towels. Floor felt a little sticky but not too bad. Could hear neighbours in next room.

2026-03-12 • via Nuitee
E
Elisa • couple • au
7
2026-03-12 • via Nuitee
J
Jonah • couple • au
10
Nice, Relaxing and budget friendly.
Pros:

Reasonably priced, close proximity to the shopping centre and not too far from specialist in Tugan.
I have booked this property twice now and wouldn’t hesitate to book again.

2026-03-11 • via Nuitee
J
Jade • couple • au
8
2026-03-09 • via Nuitee
C
Caroline • solo_traveller • gb
4
Low standard room for price
Pros:

Arrived late evening, good instructions for out of office arrival , found room ok
Room was ok and linen and bath sheets very clean however room was noisy due to adjoining door with next room. Felt a lack of security left a note advising police number if and issues after 10pm! And defiantly no refunds given so they know the std is below the description given. No safe and bathroom was very low standard with broken furniture and mould around toilet. I had to leave and paid for a different hotel as a lone traveller. Also had to hold curtains together with a clip or have a good gap for outside to see into sleeping area

Cons:

As above, decor, sense of lack of security and noise

2026-03-08 • via Nuitee
C
Catherine • family_with_children • au
8
2026-03-08 • via Nuitee
K
Ken • couple • au
8
2026-03-07 • via Nuitee
J
Justin • solo_traveller • au
10
2026-03-05 • via Nuitee
C
courtney • solo_traveller • au
7
2026-03-05 • via Nuitee
J
Johannes • family_with_children • au
7
2026-03-05 • via Nuitee
D
Deb • couple • au
8
Love the view
Pros:

It was in a great location where we needed to be and we had the water view which was nice

Cons:

The room was connected to to the one next door which had only a normal door with gaps and you could hear everything that they were saying as if they were with you in your room
So it was not private in that way

2026-03-02 • via Nuitee
C
Clara • couple • au
10
Affordable and friendly
Pros:

The staff were very helpful and friendly.
The pool was warm and so comfortable to swim in.

2026-03-01 • via Nuitee
M
Malvena • family_with_children • au
2
Pros:

Maybe location

Cons:

It was dirty mould in bathroom really not nice bed was hard couldn't have the windows open in bathroom as people could see in or hear you. Microwave was rusted no coffee overall really old and run down never again.

2026-02-28 • via Nuitee
I
Ian • couple • au
3
Overpriced
Pros:

Not much

2026-02-22 • via Nuitee
C
cheryle • family_with_children • au
9
Peaceful beautiful setting
Pros:

Quiet lovely setting with palm trees, lovely pool. Peaceful view over the lagoon

Cons:

My remote control didn’t work. Only had one channel on the tv

2026-02-22 • via Nuitee
D
Damien • couple • au
7
Convenient
Pros:

Location

Cons:

Not clean, still a work in progress

2026-02-14 • via Nuitee
S
Sarah Mataio • family_with_children • au
5
Pros:

Location was great. Pool was nice.

Cons:

Dirty room, dusty. TV needs upgrading.

2026-02-12 • via Nuitee
A
A George'ss Clean • family_with_children • au
10
2026-02-09 • via Nuitee
S
Scott • solo_traveller • au
8
Pros:

Gentleman host was very friendly and helpful as i had issue with missing phone.

2026-02-09 • via Nuitee
A
Alex • couple • au
10
Pros:

Lovely people, great location and very clean and simple accomodation.

2026-02-08 • via Nuitee