Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
6.74
Reported bugs and dirty accommodations were significant issues.
Service
8.71
Staff were incredible and went out of their way to help.
Location
8.75
Conveniently located with great access to cafes and shops.
Room Quality
6.7
Rooms were dated but clean; some issues with amenities.
Amenities
7.73
Pool was great for kids; basic amenities were missing.
Value for Money
8.69
Affordable pricing for a convenient location.
Food and Beverage
7.74
Limited comments on food options, general sentiment about availability.
Overall Experience
8.11
General positive sentiment with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:36

Property Description

Tranquil Lakeside Retreat

Relaxation at Your Fingertips
Indulge in our solar heated outdoor swimming pool, spa pool, and bar/lounge. Unwind in the barbecue area or enjoy complimentary on-site parking.

Entertainment for All
Experience fun in our games room equipped with a pool table and table-tennis table. Stay connected with free WiFi throughout the property.

Convenience and Comfort
Our smoke-free guest rooms feature modern amenities including air-conditioning, microwave, fridge, and a flat-screen TV with a DVD player.

Ready to escape to paradise? Book your stay at Bay of Palms resort now for a memorable getaway by Pine Lake.

Important information:

Please note that Bay of Palms requires the outstanding booking amount to be paid in full upon arrival. A $100 credit card pre-authorization is required upon check in to cover any incidental charges.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1288 reviews
Cleanliness: 6.74
Service: 8.71
Location: 8.75
Room Quality: 6.7
Amenities: 7.73
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.11
D
Damien • couple • au
7
Convenient
Pros:

Location

Cons:

Not clean, still a work in progress

2026-02-14 • via Nuitee
S
Sarah Mataio • family_with_children • au
5
Pros:

Location was great. Pool was nice.

Cons:

Dirty room, dusty. TV needs upgrading.

2026-02-12 • via Nuitee
S
Scott • solo_traveller • au
8
Pros:

Gentleman host was very friendly and helpful as i had issue with missing phone.

2026-02-09 • via Nuitee
A
A George'ss Clean • family_with_children • au
10
2026-02-09 • via Nuitee
A
Alex • couple • au
10
Pros:

Lovely people, great location and very clean and simple accomodation.

2026-02-08 • via Nuitee
H
Heather • family_with_children • au
9
2026-02-08 • via Nuitee
W
Woolfe • family_with_children • au
7
Affordable stay for one nighter only.
Pros:

Great staff and liked that the fact that it had a kitchenette

Cons:

Noise from upper floor neighbour banging all night long and the water pipes from neighbours extremely loud. Bed was way too small. And the room was not cleaned. Behind the bed was covered in dust and debris.

2026-01-31 • via Nuitee
T
Tony • couple • gb
7
2026-01-29 • via Nuitee
R
Ryan • extended_group • au
10
2026-01-29 • via Nuitee
J
JACQUELINE • couple • au
5
2026-01-27 • via Nuitee
S
Sukhjeet • couple • au
7
2026-01-27 • via Nuitee
R
Renae • family_with_children • au
1
Dated and beds uncomfortable.
Pros:

The pool and air on only upside.

Cons:

If I could cancel on arrival I would have. Smelt so strong of bleach I had a headache, beds were extremely hard. There was no one at the office that I could see and I caught the lady next to us watching us through her blinds which was creepy. Looks like they have half renovated but what isn’t looks dodgy or untidy. Definitely didn’t reflect the pics I saw online.

2026-01-26 • via Nuitee
S
Salomé • family_with_children • fr
8
Comfortable stay with great views and location
Pros:

Spacious and functional apartment. A bit old-fashioned but clean and very pleasant. We loved the small resort-style island and the beautiful lake views, perfect for enjoying a meal or some relaxing time. Amazing location, right next to a shopping centre and close to great beach spots.

Cons:

the cutlery and plates were quite limited, with a few items missing. The apartments are adjoining, so you can sometimes hear neighbours on the other side of the wall, but it wasn’t too much of an inconvenience.

2026-01-25 • via Nuitee
W
Whitty • couple • au
8
Relaxing and enjoyable
Pros:

Close to everything

Cons:

The ceiling fan only worked on one speed, Hurricane speed

2026-01-25 • via Nuitee
S
SILWAL • couple • au
10
Cozy nice within the budget
Pros:

Reasonable price

2026-01-24 • via Nuitee
A
Antoinette • family_with_children • au
7
Pros:

Location is great. Love the pool.

2026-01-22 • via Nuitee
R
Rob • couple • gb
7
Only there one night, adequate for our purposes
Pros:

Pool was good, lake was impressive. Property adequate for overnight stay.

Cons:

Appreciate security but doors were awkward to unlock

2026-01-21 • via Nuitee
Y
yao • family_with_children • au
9
2026-01-21 • via Nuitee
A
Abby • family_with_children • au
8
2026-01-20 • via Nuitee
K
Kelli • couple • au
10
A convenient, relaxing, adffordable place to stay.
Pros:

Nice view, table out the front of room to enjoy the view. Shopping centre right next door but not visible or audible from accomodation. Spa. Short drive to beach. Shower water pressure.

Cons:

Pillows.

2026-01-19 • via Nuitee