Baldi Hot Springs Hotel and Spa

Hotels
Coral CR
Del Centro De La Fortuna 4 Km, San Carlos, La Fortuna, Alajuela, 83-6151 , La Fortuna , CR

Facilities

Elevator
ATM/banking
Gift shops or newsstand
Bicycle rentals nearby
Hiking/biking trails nearby
Kayaking nearby
Scooter/moped rentals nearby
Free breakfast
Safe-deposit box at front desk
Porter/bellhop
See all facilities

Review Highlights

Pros:
Friendly staff
Clean property
Beautiful rooms
Amazing thermal pools
Cons:
Poor food quality
Credit card payment issues
Overcrowded facilities

Categories

Cleanliness
8.91
The property was clean and maintained.
Service
9.18
Many reviews highlighted friendly and helpful staff.
Location
8.92
The resort is in a nice location with amazing views.
Room Quality
8.97
Rooms are beautiful, spacious, and comfortable.
Amenities
8.9
The thermal pools were enjoyed, although some updates are needed.
Value for Money
8.16
Disappointments regarding services offered for the price.
Food and Beverage
6.91
Food quality was poor, with many guests recommending dining outside.
Overall Experience
8.88
The experience was largely positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:52

Property Description

Spa and Recreational Amenities
Indulge in massages and facials at the full-service spa, as well as 10 indoor and 15 outdoor swimming pools and hot springs for ultimate relaxation.

Dining and Entertainment
Savor international cuisine at Virgita Restaurant or grab a drink at the poolside bar. With 2 restaurants, a cafe, and 5 bars/lounges, entertainment and dining options are plentiful.

Convenience and Comfort
Enjoy complimentary buffet breakfast, free Wi-Fi, and amenities like a 24-hour front desk and free self-parking. Unwind in one of the 24 air-conditioned rooms with memory foam beds, private balconies, and rainfall showerheads.

Ready to experience luxury and convenience at Baldi Hot Springs Hotel and Spa? Book your stay now for a rejuvenating getaway.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

Cleanliness: 8.91
Service: 9.18
Location: 8.92
Room Quality: 8.97
Amenities: 8.9
Value for Money: 8.16
Food and Beverage: 6.91
Overall Experience: 8.88
J
JOSE friends
10
Pros:

Thanks staff. Great as usual. JUAN at frontdesk gave me late check out honoring expedia vip status. Thanks so much, highly appreciated.

2025-09-29 via Nuitee
R
Rafael Antonio
10
Pros:

My husband and I had a blast! The staff was super friendly. The property was more than expected. It

2025-09-26 via Nuitee
K
Kunal
4
Pros:

Let's rate the experience

Reception - 5/5
Room - 5/5
Bar staff - 5/5
Spa - 5/5

Now...

Food Quality - 1/5 - very poor food, please eat outside the hotel
Restaurant Staff - 0/5 - rude, unhelpful and no willingness to actually serve

Bar Timings - 1/5. After 10pm you cannot even get a coke, let alone a beer

Hotel Policies - 0/5. I can understand that your card machines are out but at least let guests run a tab to pay cash at the end.

You are a thermal resort with 25 pools. I had to carry cash in every pool and try to keep it dry to pay for any beverage. Very ridiculous!

2025-09-11 via Nuitee
T
Tahimy friends
10
Pros:

The staff are so kindly. All areas are clean and smells so good. The breakfast are good too.

2025-09-03 via Nuitee
B
Bharti
10
Pros:

Good

2025-09-01 via Nuitee
V
Verified traveler
10
Pros:

Amazing. I would highly recommend this property to stay. The many thermal pools were so fun to explore and so relaxing.

2025-08-20 via Nuitee
A
Ana family
8
Pros:

We were told we could only use cash and not credit cards because the processor was not working. We later found out from staff members that the real reason is because of a family dispute. Blatant lie

2025-08-18 via Nuitee
P
Prashant family
10
Pros:

It was really very nice location and well maintained property.

2025-08-17 via Nuitee
L
Lisa family
8
Pros:

Enjoyed our stay. Property was clean and the pools were clean. Dining was average. Pain that they didn't accept credit card or room charges at the facility so had to have cash.

2025-08-16 via Nuitee
R
Retsel
10
Pros:

Perfect we love this place recommend

2025-08-13 via Nuitee
I
Isaid family_with_children
10
Pros:

Amazing views, phenomenal springs!

2025-08-12 via Nuitee
R
Rafael family_with_children
10
Pros:

Property is extremely nice. Rooms are beautiful and spacious. We had a great time.

2025-08-12 via Nuitee
J
JON partner
6
Pros:

Hot springs are nice. Hotel is old and needs updating.

2025-08-12 via Nuitee
K
Kirti family
10
Pros:

We had great time, room was nice, breakfast could be better.

2025-08-07 via Nuitee
D
Danelys partner
10
Pros:

I’m so glad that I stayed in this hotel, so clean and comfortable

2025-08-05 via Nuitee
P
Prakash Pittambarbhai family
10
Pros:

Everyone from Front Desk, Housekeeping to Security was so helpful.. absolutely recommend to stay here..

2025-08-03 via Nuitee
E
Elmer
4
Inconvinient
Pros:

Resort upper management failed to informed guest that they couldnt take credit card for any consuption inside report only cash wss allowed. Very inconvinient to have to leave the comfort of the resort when in need of meals/ beverages/ etc

2025-08-02 via Nuitee
Y
YESSICA IRIS
10
Pros:

The resort was very clean and beautiful. The food was delicious and the hot springs were nice.

2025-07-30 via Nuitee
M
Martha partner
2
Pros:

I booked Baldi Resort expecting a luxury 5-star experience, but it turned out to be a huge disappointment. First off, the Wi-Fi was completely useless. In today’s world, especially at a resort marketed as high-end, reliable internet should be a given – not a constant headache.

But the worst part? Anyone can enter the property for just $60. That means the pools and facilities are overrun with people, making it feel more like a crowded public water park than an exclusive resort. There's zero sense of privacy or comfort.

I ended up checking out early due to the chaos and poor connectivity, but when I asked for a refund because of the inconvenience, they flat-out refused. No accountability, no attempt to make things right.

Baldi Resort is falsely advertised. It’s NOT a 5-star experience – in fact, it’s not even close. Save your money and your sanity – stay somewhere else.

2025-07-25 via Nuitee
C
Cheryl family
4
Pros:

I have stayed at this hotel 3 times before this stay.
My experiences have always been 100 % and I have recommended this place many of time to US citizens that have actual stayed here. This visit unfortunately was not as enjoyable as the previous.
The front desk staff was a little less welcoming, the credit card machines didn’t work, and the bartenders didn’t really make us feel like they wanted to be there.
The only time I felt pampered or taken care of was when I got a massage at the spa. The girls that work there were so accommodating and very friendly.

2025-07-14 via Nuitee