Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Spacious apartments
Good facilities
Cons:
Cleaning issues
Outdated room amenities
Missing essentials

Categories

Cleanliness
7.95
There were mentions of cleanliness issues, and rooms needed proper upkeep.
Service
9.45
Staff were very accommodating, indicating satisfactory service quality.
Location
9.95
Consistent praise for the great location, perfect for access to amenities.
Room Quality
7.95
Rooms were described as spacious but needing maintenance and updates.
Amenities
8.45
Facilities such as the pool and gym were appreciated, but some essentials were missing.
Value for Money
8.45
Generally good value, though some complaints about amenities.
Food and Beverage
8.95
Standard quality for this hotel tier, with no specific mentions.
Overall Experience
9.25
Overall good experiences were noted, balancing positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:35

Property Description

Luxurious Accommodations
Carmel by the Sea offers modern self-contained apartments with full kitchens, spa baths, and private balconies. Enjoy entertainment amenities like an iPod dock, DVD player, and flat-screen TV in every apartment.

Relaxation and Recreation
Guests can unwind in the hot tub, indoor pool, sauna room, or fitness centre. Outdoor enthusiasts will appreciate the tennis court, sun terrace, and barbecue facilities.

Convenient Location
Located just steps away from Broadbeach Mall and the beach, Carmel by the Sea provides easy access to shopping and entertainment. Explore the nearby Pratten Park or take a short drive to Surfers Paradise.

Book your stay at Carmel by the Sea for a luxurious and relaxing experience in Broadbeach.

Important information:

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Carmel by the Sea has a strict 'No Party Policy'.

Please note that Carmel by the Sea requires a AUD 250 credit card pre-authorization upon check in to cover any incidental charges. For 2 and 3 Bedroom Suites and 3 Bedroom Sub- Penthouse an AUD 1000 pre-authorization is required upon check in.

Please note that there is a 1.75% charge when you pay with a Visa, Mastercard credit card.

Please note that the 8 hours free WiFi is available for use for multiple devices.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 40 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1267 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 9.25
A
Amanda • solo_traveller • au
10
Family friendly location location location
Pros:

Location . Room size . Pools and outdoor area . Price

Cons:

Can’t say anything comes to mind

2026-06-05 • via Nuitee
C
Caroline • couple • au
8
Great location
Pros:

Pool and bbq area are great. Our room had nearly everything we needed with space, big balcony with ocean views, comfy bed, laundry and drying rack. Staff were helpful and friendly

Cons:

Car park can get a bit tight depending on the type of car you had. The towels in the room were pretty ordinary and it is strange not to have a doona of any sort, there is just a sheet on the bed then you have to find the blankets to make up the bed so you are warm. The bathroom and kitchen could both do with an overhaul as the cupboards were either in need or repair or replacing

2026-06-04 • via Nuitee
K
Keith • couple • nz
8
Liked but room for improvement
Pros:

Location

Cons:

Kitchen cupboard/handles not that clean
No salt and pepper
Main element on hob not working

2026-06-02 • via Nuitee
R
Rossco • solo_traveller • au
10
Pros:

Great location

Cons:

Front door didn't lock automatically on exit

2026-06-02 • via Nuitee
S
Sylvia • extended_group • au
10
This was our second stay at Carmel by the Sea in lovely big roomy apartments in close proximity to all the activities du
Pros:

Easy walking location to Blues on Broadbeach. Convenient early check in with lovely staff.

Cons:

Property is a little dated but good value for money when sharing 3 rooms.

2026-06-02 • via Nuitee
B
Ben • family_with_children • au
8
2026-05-29 • via Nuitee
T
Trevor • extended_group • au
8
2026-05-27 • via Nuitee
A
Angela • family_with_children • au
10
We had the best stay and look forward to returning
Pros:

Friendly and welcoming staff, brilliant location, stunning view, clean and well appointed room, great facilities!
We were lucky to be given an upgrade which we really appreciated as we were down to celebrate our daughter’s 15th birthday. The lovely room just made our weekend even more special
The lady on reception was warm and welcoming and even let us back in our room when we stupidly locked ourselves out!
The facilities at this place are top notch and the cleanliness is next level. The lap pool is kept at the perfect temperature and is so clean
The permanent residents in the building were also very friendly to us. I can understand why you’d be so happy to be living here!
Thanks again; we can’t wait to return!

Cons:

Nothing (construction next door but only during the day so it didn’t bother us)

2026-05-26 • via Nuitee
S
Samadhi • extended_group • au
8
2026-05-25 • via Nuitee
M
Mark • extended_group • nz
8
Pleasant
Pros:

Location

Cons:

The room had mould on Curtains. Particularly the Lounge. lots of paint off the walls, dishwasher handle was broken. Needs some care and attention specially paint

2026-05-25 • via Nuitee
M
Moloney • solo_traveller • au
8
2026-05-24 • via Nuitee
N
Nerieda • extended_group • au
10
Another wonderful stay at our favorite location and apartment
Pros:

Location and facilities

Cons:

Nothing

2026-05-20 • via Nuitee
L
Lisa • extended_group • au
10
2026-05-19 • via Nuitee
D
Deidre • solo_traveller • au
10
2026-05-19 • via Nuitee
C
Casey • solo_traveller • nz
10
Pros:

Beach, park, shop and café access
Cleanliness
Views
Huge sized apartments

Cons:

Slippery tiles in foyer

2026-05-18 • via Nuitee
K
Kendyll • solo_traveller • au
9
Location was perfect. Apartment was spacious. Reception staff were lovely.
Pros:

So spacious. Rooms had plenty of room. Balcony had outdoor furniture to eat breakie and look out over the beach.

Cons:

Quite literally the only thing missing, was a chux cloth and dishwashing soap. Other than that there was plenty of utensils and crockery.

2026-05-18 • via Nuitee
W
Whitbread • solo_traveller • au
9
Pros:

Totally fabulous

Cons:

If anything probably renew the carpet

2026-05-18 • via Nuitee
P
Paul • couple • au
9
Very nice apartment, complex has lots to offer, we would stay there again
Pros:

Spacious, great views, close to the beach.
Comfortable bed, good spa bath. Well appointed lounge/dining.

Cons:

As a luxury apartment, the toiletries were minimal, no body wash, moisturiser or tissues, a small shampoo/conditioner was supplied. Advertised with a spa bath, but nothing to put in the spa bath. Door to the apartment needed to be closed manually. Dishwasher door needs oiling. While having a full size kitchen, the basic consumables were missing.

2026-05-17 • via Nuitee
B
Brad • extended_group • au
8
Great location. The rest of the building was really nice. Just drew the short straw for the ocean view room I was alloca
Pros:

Nice building. Well kept gardens and pool areas..

Cons:

Our room was tired and in need of maintenance. For the money I spent I was disappointed. Rooms were not properly cleaned. I stayed in a 3 bedroom ocean view. Had great potential but my expectations were not met on this occasion and was a shame considering the rest of the building was very nice..

2026-05-17 • via Nuitee
M
Malcolm • solo_traveller • au
9
Pros:

Loved the apartment, huge space, great views. A little tired in spots.

Cons:

The ensuite had a huge window into the main bedroom, but no blinds.
I don't want to my partner to see me on the toilet sorry. This was quite annoying when it's such a simple fix.

2026-05-15 • via Nuitee