Premier Inn Köln City Mediapark

Hotels
8.3 (10081 reviews)
Hansaring 97 , Cologne , de

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Luggage storage

Review Highlights

Pros:
Spacious, comfortable rooms
Excellent location next to S-/U-Bahn and close to city centre
Friendly and helpful staff
Good/excellent breakfast
Good value for money
Luggage storage available
Quiet rooms
Cons:
Bathroom ventilation issues; some reports of black mold/mildew
One of two elevators often out of order (long waits)
Vending machine near reception out of order
Fluctuating shower temperature
Some mattresses reported as sagging
Neighborhood described by one guest as somewhat rundown
Small breakfast plates (minor inconvenience)

Categories

Cleanliness
7.2
Many guests report generally clean rooms, but several mention issues (dusty vent grilles, black mold/shower mildew and bathroom cleanliness concerns) — lowers the cleanliness score.
Service
9
Repeated comments praise extremely friendly, helpful and welcoming staff and good reception service; service is a strong positive.
Location
9.4
Consistently highlighted as excellent: directly in front of S-/U-Bahn, very convenient for train connections and a short walk to city centre, cathedral and shopping streets.
Room Quality
8.6
Rooms are frequently described as very spacious, comfortable with good beds; a few reports of sagging mattresses and AC/ventilation problems reduce the score slightly.
Amenities
7.5
Mixed: useful amenities like luggage storage and breakfast are noted, but recurring issues (one of two lifts frequently out of order, vending machine broken, no bathroom extractor) weaken this area.
Value for Money
8.7
Multiple guests mention good price/quality balance and special-value points (e.g., free child stay), indicating strong perceived value.
Food and Beverage
9
Breakfast is repeatedly praised as very good/excellent across reviews, supporting a high rating for F&B.
Overall Experience
7
Overall impression is positive and many guests would recommend/repeat; however cumulative issues (bathroom cleanliness, lift problems, intermittent shower temperature and some facility defects) temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:20

Property Description

Historic Building with Modern Amenities
Located in Europe's once tallest building, the acom-Hotel Cologne seamlessly blends historic charm with modern comforts. The original style elements and the unique paternoster lift add character to the spacious rooms furnished with contemporary amenities like satellite TV and air conditioning.

Convenient Location
Situated in the iconic Hansahochhaus high-rise from 1925, the hotel offers excellent public transport connections via S-Bahn and U-Bahn. With direct links to key attractions like Cologne Cathedral and the airport, exploring the city is hassle-free for guests.

Relaxing Red-Lounge-Bar
Unwind at the Red-Lounge-Bar with a freshly brewed coffee or a signature cocktail, offering a cozy ambiance for socializing or simply enjoying a moment of relaxation.

Book your stay at acom-Hotel Cologne to experience a unique blend of history, comfort, and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Location

Guest Reviews

8.3
Based on 10081 reviews
Cleanliness: 7.2
Service: 9
Location: 9.4
Room Quality: 8.6
Amenities: 7.5
Value for Money: 8.7
Food and Beverage: 9
Overall Experience: 7
E
Eva • solo_traveller • de
9
Das Hotel hat uns gut gefallen.
Pros:

Das Personal war sehr freundlich und hilfsbereit. Das Zimmer war sauber und praktisch eingerichtet. Die Lage ist super.
Es ist gut, dass es Parkplätze gibt

Cons:

Das Parkhaus ist sehr eng.

2026-09-12 • via Nuitee
K
Karen • couple • de
10
Wir hatten einen wunderschönen Aufenthalt in diesem Hotel und haben uns von Anfang an wohlgefühlt. Besonders hervorzuheb
Pros:

Wir hatten einen wunderschönen Aufenthalt in diesem Hotel und haben uns von Anfang an sehr wohlgefühlt. Besonders hervorzuheben sind der ausgezeichnete Service und die herzliche Gastfreundschaft. Ein ganz besonderes Dankeschön geht a Patrick, der mit seiner freundlichen, aufmerksamen und hilfsbereiten Art unseren Aufenthalt noch angenehmer gemacht hat.

Auch das Frühstück war hervorragend – sehr lecker, reichhaltig und mit einer großen Auswahl, sodass wirklich für jeden Geschmack etwas dabei war.

Die Lage ist ebenfalls top: Der Bahnhof ist nicht weit entfernt und somit sehr bequem zu erreichen.

Vielen Dank an das gesamte Team – und ganz besonders an Patrick! ❤️ Wir kommen sehr gerne wieder!

2026-09-12 • via Nuitee
G
Gerardo • couple • ie
10
Great staying
Pros:

Everything great and excellent location

Cons:

NA

2026-09-12 • via Nuitee
L
Lucie • couple • de
7
Nettes Hotel, große Zimmer, nettes Personal
Pros:

Die 2 Zimmer waren schön groß, den Zug hört man kaum

2026-09-12 • via Nuitee
G
Glaciele • couple • br
10
Excelente, quarto muito confortável e ótima localização
Pros:

Localização perfeita, ao lado de uma estação de trem e perto da estação central. Os pontos turísticos podem ser feitos à pé. O quarto e o banheiro são enormes e muito confortáveis.

Cons:

Tive um pouco de dificuldade de encontrar o hotel, acredito que poderia ser melhor sinalizado, visto que fica no segundo andar do prédio.

2026-09-12 • via Nuitee
G
Gerardo • couple • ie
10
Good staying
Pros:

All great

Cons:

NA

2026-09-12 • via Nuitee
S
Sabina • solo_traveller • si
9
Pros:

Good breakfast

2026-09-11 • via Nuitee
C
Charleene • solo_traveller • de
8
2026-09-11 • via Nuitee
Новикова • couple • ua
6
2026-09-11 • via Nuitee
C
Can • couple • rs
6
Pros:

Spacious room. Easy check in/check out.

Cons:

The single bed was extremely small, as if you’d fall down if you were to turn your left or right during sleep. The bathroom was also really cold and I saw a small cockroach walking on ceramics.

2026-09-10 • via Nuitee
J
John • couple • nz
8
2026-09-10 • via Nuitee
S
Stefan O • couple • de
7
Pros:

Ordentliches Hotel in guter Lage im ehemaligen Saturn-Hochhaus. Gutes Bett, alles sauber,

Cons:

Das Zimmer war OK, der Preis ein wenig hoch, für das, was es ist. Dass die Zimmerreinigung noch extra erfragt werden musste fand ich bei einem Preis deutlich über 100 Euro unangemessen.

2026-09-09 • via Nuitee
M
Mahboubeh • family_with_children • se
8
Pros:

Frukosten var väldigt bra och hade ett bra utbud. Rummet var stort och rymligt.

Den sista dagen hade vi bråttom till flygplatsen, och personalen var väldigt hjälpsam. De ordnade med frukost som vi kunde ta med oss på vägen till flygplatsen. Det var perfekt och mycket uppskattat!

Sammantaget var vi nöjda med hotellet och den service vi fick.

2026-09-09 • via Nuitee
A
Anke Ijaz • solo_traveller • de
10
2026-09-09 • via Nuitee
T
Tez1977 • solo_traveller • gb
8
Pros:

Great all round!!!

2026-09-09 • via Nuitee
B
Bernd • solo_traveller • de
9
2026-09-09 • via Nuitee
B
Birger • solo_traveller • de
10
2026-09-08 • via Nuitee
I
ishow • solo_traveller • gb
10
2026-09-08 • via Nuitee
J
Janet • couple • gb
7
Ask for street facing room.
Pros:

Lovely size of room, easy walking distance to the centre, close to public transport. Staff pleasant.

Cons:

Our room was overlooking the train station, as the trains run all night was noisy on an evening.

2026-09-08 • via Nuitee
M
Mucki83 • solo_traveller • de
8
2026-09-08 • via Nuitee