Premier Inn Köln City Mediapark

Hotels
8.3 (10081 reviews)
Hansaring 97 , Cologne , de

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Luggage storage

Review Highlights

Pros:
Spacious, comfortable rooms
Excellent location next to S-/U-Bahn and close to city centre
Friendly and helpful staff
Good/excellent breakfast
Good value for money
Luggage storage available
Quiet rooms
Cons:
Bathroom ventilation issues; some reports of black mold/mildew
One of two elevators often out of order (long waits)
Vending machine near reception out of order
Fluctuating shower temperature
Some mattresses reported as sagging
Neighborhood described by one guest as somewhat rundown
Small breakfast plates (minor inconvenience)

Categories

Cleanliness
7.2
Many guests report generally clean rooms, but several mention issues (dusty vent grilles, black mold/shower mildew and bathroom cleanliness concerns) — lowers the cleanliness score.
Service
9
Repeated comments praise extremely friendly, helpful and welcoming staff and good reception service; service is a strong positive.
Location
9.4
Consistently highlighted as excellent: directly in front of S-/U-Bahn, very convenient for train connections and a short walk to city centre, cathedral and shopping streets.
Room Quality
8.6
Rooms are frequently described as very spacious, comfortable with good beds; a few reports of sagging mattresses and AC/ventilation problems reduce the score slightly.
Amenities
7.5
Mixed: useful amenities like luggage storage and breakfast are noted, but recurring issues (one of two lifts frequently out of order, vending machine broken, no bathroom extractor) weaken this area.
Value for Money
8.7
Multiple guests mention good price/quality balance and special-value points (e.g., free child stay), indicating strong perceived value.
Food and Beverage
9
Breakfast is repeatedly praised as very good/excellent across reviews, supporting a high rating for F&B.
Overall Experience
7
Overall impression is positive and many guests would recommend/repeat; however cumulative issues (bathroom cleanliness, lift problems, intermittent shower temperature and some facility defects) temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:20

Property Description

Historic Building with Modern Amenities
Located in Europe's once tallest building, the acom-Hotel Cologne seamlessly blends historic charm with modern comforts. The original style elements and the unique paternoster lift add character to the spacious rooms furnished with contemporary amenities like satellite TV and air conditioning.

Convenient Location
Situated in the iconic Hansahochhaus high-rise from 1925, the hotel offers excellent public transport connections via S-Bahn and U-Bahn. With direct links to key attractions like Cologne Cathedral and the airport, exploring the city is hassle-free for guests.

Relaxing Red-Lounge-Bar
Unwind at the Red-Lounge-Bar with a freshly brewed coffee or a signature cocktail, offering a cozy ambiance for socializing or simply enjoying a moment of relaxation.

Book your stay at acom-Hotel Cologne to experience a unique blend of history, comfort, and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Location

Guest Reviews

8.3
Based on 10081 reviews
Cleanliness: 7.2
Service: 9
Location: 9.4
Room Quality: 8.6
Amenities: 7.5
Value for Money: 8.7
Food and Beverage: 9
Overall Experience: 7
U
Ubaldo • family_with_children • it
8
Pros:

Stanza ampia e ben arredata.
Bagno anch'esso molto ampio.
Posizione ottimale, praticamente accanto alla fermata della U-Bahn e della S-Bahn.

Cons:

Dei due ascensori di cui è dotato l'hotel, uno era fuori servizio il che ha causato lungaggini sia in fase di discesa che di salita con i vari ospiti che dai sei piani dell'hotel volevano salire o scendere.

2026-10-17 • via Nuitee
T
Tina • family_with_children • de
8
Cons:

Teppichboden im Zimmer
Abgesehen davon war das Zimmer sehr groß und angenehm

2026-10-17 • via Nuitee
S
Soraya • couple • de
10
2026-10-17 • via Nuitee
F
Fabian • family_with_children • nl
5
Koln is een mooie stad
Pros:

Nette en schone kamer….

Cons:

Onvriendelijk personeel, defecten (o.a. airco en lift), personeel gebrek dus geen bar! gebrek aan gezelligheid….
Toch wel lawaaierig naast het spoor.

2026-10-16 • via Nuitee
S
Svenja • family_with_children • de
5
Für ein oder zwei Nächte okay
Pros:

Das Zimmer war groß und sehr sauber, auch die sehr nahe Bahnstrecke hat man wenig gehört.

Cons:

Die ganze Atmosphäre, ich hab mich nicht sehr wohl gefühlt. Kann es nicht genau zuordnen, die Umgebung war typische Bahnhofsnähe und das Frühstück war deutlich ausbaufähig.

2026-10-16 • via Nuitee
W
William Rhein • family_with_children • de
8
2026-10-16 • via Nuitee
J
Jelena • family_with_children • rs
9
Good hotel for that price
Pros:

Location. Large room

2026-10-16 • via Nuitee
T
Torsten • family_with_children • de
9
Es war für uns ein sehr angenehmer Aufenthalt mit Wohlfühlcharakter, der ein Wiederkommen verspricht
Pros:

Die Größe und die Ausstattung unseres Zimmers waren komfortabel. Das Frühstück bot eine große Auswahl, die Frühstückslebensmittel waren immer frisch und man fand zu jederzeit einen Platz im Frühstücksraum.

Cons:

Leider gab es kleine Unsauberkeiten in unserem Zimmer (Taschentücher unter unserem Bett).

2026-10-16 • via Nuitee
M
Michael • family_with_children • de
9
2026-10-16 • via Nuitee
Y
Yoko • couple • se
8
2026-10-16 • via Nuitee
N
Noah • solo_traveller • de
9
2026-10-15 • via Nuitee
D
Daniela • solo_traveller • de
8
2026-10-15 • via Nuitee
Y
Yasemin • family_with_children • tr
9
Harika
Pros:

Her şey güzel

Cons:

Sadece lobinin giriş katta olmaması kafa karıştırıcı

2026-10-15 • via Nuitee
L
Lena • family_with_children • de
9
Insgesamt weiter zu empfehlen für einen Städtetrip nach Köln
Pros:

Das 3er Zimmer war sehr groß und komfortabel und die Betten sehr gemütlich . Das Personal war sehr freundlich und das Frühstück super, für jeden etwas dabei. Insgesamt war es sehr sauber bis auf ein paar Kleinigkeiten im Bad was aber noch in Ordnung war. Also wer für das Preis Leistungsverhältnis etwas zu bemängeln hat, der hat einfach zu hohe Ansprüche. Wir waren rundum zufrieden und würden wieder kommen.

2026-10-15 • via Nuitee
T
Tim • family_with_children • de
7
2026-10-15 • via Nuitee
M
Marjolein • family_with_children • nl
8
2026-10-15 • via Nuitee
F
Friederieke • family_with_children • de
7
Gerne wieder, aber ohne Baulärm
Pros:

Sehr großes Zimmer

Cons:

Es gab Bauarbeiten, die morgens schon anfingen. Man wurde davon geweckt, beim Frühstücken und bis zur Abreise begleitet. Sehr unangenehm

2026-10-15 • via Nuitee
H
Harald • couple • at
7
2026-10-15 • via Nuitee
B
Björn • family_with_children • de
10
2026-10-14 • via Nuitee
E
Elisa • family_with_children • nl
8
2026-10-14 • via Nuitee