Premier Inn Köln City Mediapark

Hotels
8.3 (9955 reviews)
Hansaring 97 , Cologne , de

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Luggage storage

Review Highlights

Pros:
Spacious, comfortable rooms
Excellent location next to S-/U-Bahn and close to city centre
Friendly and helpful staff
Good/excellent breakfast
Good value for money
Luggage storage available
Quiet rooms
Cons:
Bathroom ventilation issues; some reports of black mold/mildew
One of two elevators often out of order (long waits)
Vending machine near reception out of order
Fluctuating shower temperature
Some mattresses reported as sagging
Neighborhood described by one guest as somewhat rundown
Small breakfast plates (minor inconvenience)

Categories

Cleanliness
7.2
Many guests report generally clean rooms, but several mention issues (dusty vent grilles, black mold/shower mildew and bathroom cleanliness concerns) — lowers the cleanliness score.
Service
9
Repeated comments praise extremely friendly, helpful and welcoming staff and good reception service; service is a strong positive.
Location
9.4
Consistently highlighted as excellent: directly in front of S-/U-Bahn, very convenient for train connections and a short walk to city centre, cathedral and shopping streets.
Room Quality
8.6
Rooms are frequently described as very spacious, comfortable with good beds; a few reports of sagging mattresses and AC/ventilation problems reduce the score slightly.
Amenities
7.5
Mixed: useful amenities like luggage storage and breakfast are noted, but recurring issues (one of two lifts frequently out of order, vending machine broken, no bathroom extractor) weaken this area.
Value for Money
8.7
Multiple guests mention good price/quality balance and special-value points (e.g., free child stay), indicating strong perceived value.
Food and Beverage
9
Breakfast is repeatedly praised as very good/excellent across reviews, supporting a high rating for F&B.
Overall Experience
7
Overall impression is positive and many guests would recommend/repeat; however cumulative issues (bathroom cleanliness, lift problems, intermittent shower temperature and some facility defects) temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:20

Property Description

Historic Building with Modern Amenities
Located in Europe's once tallest building, the acom-Hotel Cologne seamlessly blends historic charm with modern comforts. The original style elements and the unique paternoster lift add character to the spacious rooms furnished with contemporary amenities like satellite TV and air conditioning.

Convenient Location
Situated in the iconic Hansahochhaus high-rise from 1925, the hotel offers excellent public transport connections via S-Bahn and U-Bahn. With direct links to key attractions like Cologne Cathedral and the airport, exploring the city is hassle-free for guests.

Relaxing Red-Lounge-Bar
Unwind at the Red-Lounge-Bar with a freshly brewed coffee or a signature cocktail, offering a cozy ambiance for socializing or simply enjoying a moment of relaxation.

Book your stay at acom-Hotel Cologne to experience a unique blend of history, comfort, and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Location

Guest Reviews

8.3
Based on 9955 reviews
Cleanliness: 7.2
Service: 9
Location: 9.4
Room Quality: 8.6
Amenities: 7.5
Value for Money: 8.7
Food and Beverage: 9
Overall Experience: 7
F
Fernando • solo_traveller • es
9
Perfecto
Pros:

Amplitud de la habitación,desayuno

2026-08-15 • via Nuitee
O
Omonigho Oyoma • family_with_children • ng
7
It was okay
Pros:

It was easy to locate

Cons:

The toilet has some stains

2026-08-15 • via Nuitee
B
Briek • solo_traveller • be
8
2026-08-15 • via Nuitee
G
Gergő • solo_traveller • hu
10
2026-08-15 • via Nuitee
S
Seyedeh Peyvand • couple • de
8
2026-08-15 • via Nuitee
B
Betül • family_with_children • tr
10
2026-08-15 • via Nuitee
N
Nathalie • family_with_children • fr
9
Très bon emplacement, chambres très spacieuses et confortables, bon petit-déjeuner
2026-08-15 • via Nuitee
R
Ralf • couple • de
5
2026-08-15 • via Nuitee
J
jo80 • solo_traveller • nl
7
Goede prijs kwaliteit verhouding
Pros:

De ruime kamer voor z'n drie'en

Cons:

Dat je zelf om handdoeken moet vragen bij de receptie en/of je de kamer schoon gemaskt wil hebben.

2026-08-14 • via Nuitee
R
Ruth Bennett • couple • gb
9
Well located for town centre, everything working efficiently.
Pros:

Very interesting building - 1920s art deco? Everything clean etc. Staff helpful. Nice lounge area for lounging. We are cheapskates so brought our own breakfast which worked fine as - kettle, tea etc in the room. Everything worked a dream - good Aircon, great shower.

Cons:

Make sure you ask for a room away from the railway. Our room was RIGHT next to the track though when we shut both sets of windows and left the aircon on all night it was better. (It was fun, nevertheless, watching all of the different trains, though the railway system itself seems to be in a state of collapse!)

2026-08-14 • via Nuitee
S
Sònia • solo_traveller • es
9
Hotel tranquilo y cercano a los barrios de interés
Pros:

La habitación era grande, estaba limpia, el aire funcionaba bien, el baño era muy amplio, las camas cómodas , estaba bien insonorizado, las cortinas tapaban bien la luz y las instalaciones eran correctas

Cons:

Solo había un ascensor los tres primeros días porque el otro estaba estropeado y la limpieza de la habitación había que pedirla en recepción y no era diaria. El S-Bahn está al lado, con todo lo que eso implica

2026-08-14 • via Nuitee
Z
Zhidan • solo_traveller • de
9
2026-08-14 • via Nuitee
K
Kerstin • couple • de
10
2026-08-14 • via Nuitee
R
Roman Cordero • couple • de
8
2026-08-14 • via Nuitee
A
Alina • family_with_children • cz
10
2026-08-14 • via Nuitee
H
Heike • couple • de
8
2026-08-14 • via Nuitee
D
Detlef • couple • de
5
Jederzeit wieder
2026-08-13 • via Nuitee
A
Anthony • solo_traveller • gb
7
Why Media City?
Pros:

Good variety of foods for breakfast. Relaxed atmosphere in local cafes, lots of people drinking coffee outside.

Cons:

Area below railway underpass felt unsafe.

2026-08-13 • via Nuitee
S
Sandy • solo_traveller • de
7
Ist okay
Pros:

Nettes Personal

Cons:

Etwas in die Jahre gekommen(Flecken auf Teppich)...Parkhaus ist eine Katastrophe sehr eng genauso wie die Parkplätze.

2026-08-13 • via Nuitee
K
Kerstin • solo_traveller • de
10
2026-08-13 • via Nuitee