Petit Palace Plaza Mayor

Hotels
Petit Palace Hoteles
8.4 (3857 reviews)
Mayor, 46 , Madrid , es

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean accommodations
Friendly staff
Great location
Good food
Cons:
Pool closes early
Older decor
Odor issues in some areas

Categories

Cleanliness
7.95
Generally clean with some issues noted by guests regarding specific odors.
Service
8.65
Staff described as friendly and helpful, providing good service.
Location
8.95
Excellent location close to major attractions and amenities.
Room Quality
8.15
Rooms comfortable but with noted wear and issues like peeling wallpaper.
Amenities
8.45
Good amenities, including an eco-friendly approach to toiletries.
Value for Money
8.25
Good value considering location and cleanliness.
Food and Beverage
8.45
Breakfast well-rated with plenty of choice.
Overall Experience
8.35
Generally positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:58

Property Description

Central Location

The Petit Palace Plaza Mayor is ideally situated next to Madrid's Plaza Mayor, offering easy access to top attractions such as the Royal Palace and Puerta del Sol. With Ópera Metro Station just 200 meters away, exploring the city is convenient and effortless.

Modern Amenities

Experience luxury and comfort in our stylish rooms featuring hydromassage showers and free WiFi. Relax and unwind while enjoying the latest entertainment on the flat-screen TV. Start your day right with a delicious buffet breakfast served daily.

Unique Experiences

Take advantage of our complimentary bicycle usage and explore the vibrant surroundings filled with shops, restaurants, and cultural landmarks. Indulge in Spanish delicacies at the nearby San Miguel market or take a leisurely stroll to the picturesque Jardines de Sabatini Gardens. Book your stay at Petit Palace Plaza Mayor for a memorable Madrid getaway.

Important information:

- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Bookings of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The accommodations will send guests the necessary instructions for online check-in 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. Please note that this service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3857 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.95
Room Quality: 8.15
Amenities: 8.45
Value for Money: 8.25
Food and Beverage: 8.45
Overall Experience: 8.35
E
Escape solo_traveller es
7
-
Pros:

Ubicación

Cons:

Parking incluido “ hay que pagar

2026-02-14 via Nuitee
L
Luigi couple it
5
2026-02-14 via Nuitee
R
Richle family_with_children ch
8
Pros:

Die Matratze war perfekt für mich

Cons:

Es fehlte eine Klobürste

2026-02-14 via Nuitee
M
María family_with_children ar
7
Pros:

Excelente desayuno y personal. La habitación para 4 es para 2 niños, no adolescentes., la cucheta super incomoda y el baño con puerta de vidrio y que no tiene cerradura no es funcional

Cons:

La cucheta y desayunador en subsuelo

2026-02-14 via Nuitee
L
Leon Roig family_with_children es
10
2026-02-12 via Nuitee
S
stephen solo_traveller us
5
Cons:

The room was a bit tired and in need of a refresh, at least for the price.

2026-02-12 via Nuitee
E
Eric couple es
7
Pros:

Lo mejor la ubicación, el desayuno bien aun que podria haber mas variedad

Cons:

La habitación un poco mas grande o mejor distribuida, el lavabo muy bien la verdad y tambien las olores de la planta uno podrian mejorar , me toco la habitación con vistas interiores y era un poco clausfrofobica pero calidad precio esta bien .

2026-02-12 via Nuitee
G
GORRIZ BAYLINA couple es
8
2026-02-12 via Nuitee
F
Franco1976 family_with_children de
8
2026-02-10 via Nuitee
J
JOSE solo_traveller mx
10
muy bueno
Pros:

no incluia desayuno

Cons:

que no me avisarion que no incluia desayuno

2026-02-10 via Nuitee
K
Konstantinos couple gr
10
2026-02-10 via Nuitee
M
Maria Rosa couple uy
10
Muy recomendable!
Pros:

La ubicacion es "cerca de todo", el personal un trato agradable y ameno, fue como quedarse en la casa de amigos,

2026-02-10 via Nuitee
R
richard solo_traveller us
10
2026-02-09 via Nuitee
L
Lorena family_with_children es
10
Pros:

Siempre elegimos este destino y este hotel en concreto para celebrar nuestro aniversario. Nos encanta la ubicación, las habitaciones y el trato del personal a parte de la facilidad para gestionar todo. Repetiremos siempre que podamos !

Cons:

Todo perfecto.

2026-02-09 via Nuitee
E
ERIKA couple br
9
2026-02-09 via Nuitee
M
mohammed couple sa
10
مكان اقامة حلو في سنتر المدينه
Pros:

كل شي ممتاز

Cons:

لاشي

2026-02-09 via Nuitee
A
Ana Laura solo_traveller uy
9
Pros:

Ubicación

Cons:

Escueto desayuno

2026-02-08 via Nuitee
D
Diana family_with_children it
9
2026-02-08 via Nuitee
N
Nelson family_with_children br
5
Extremamente frustrante
Pros:

Do banheiro

Cons:

Hall de entrada assustador. E luz de emergência acendendo de madrugada dentro do quarto!

2026-01-31 via Nuitee
J
Juan Antonio family_with_children es
8
2026-01-30 via Nuitee