Petit Palace Plaza Mayor

Hotels
•
Petit Palace Hoteles
8.4 (4057 reviews)
Mayor, 46 , Madrid , es

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean accommodations
Friendly staff
Great location
Good food
Cons:
Pool closes early
Older decor
Odor issues in some areas

Categories

Cleanliness
7.95
Generally clean with some issues noted by guests regarding specific odors.
Service
8.65
Staff described as friendly and helpful, providing good service.
Location
8.95
Excellent location close to major attractions and amenities.
Room Quality
8.15
Rooms comfortable but with noted wear and issues like peeling wallpaper.
Amenities
8.45
Good amenities, including an eco-friendly approach to toiletries.
Value for Money
8.25
Good value considering location and cleanliness.
Food and Beverage
8.45
Breakfast well-rated with plenty of choice.
Overall Experience
8.35
Generally positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:58

Property Description

Central Location

The Petit Palace Plaza Mayor is ideally situated next to Madrid's Plaza Mayor, offering easy access to top attractions such as the Royal Palace and Puerta del Sol. With Ópera Metro Station just 200 meters away, exploring the city is convenient and effortless.

Modern Amenities

Experience luxury and comfort in our stylish rooms featuring hydromassage showers and free WiFi. Relax and unwind while enjoying the latest entertainment on the flat-screen TV. Start your day right with a delicious buffet breakfast served daily.

Unique Experiences

Take advantage of our complimentary bicycle usage and explore the vibrant surroundings filled with shops, restaurants, and cultural landmarks. Indulge in Spanish delicacies at the nearby San Miguel market or take a leisurely stroll to the picturesque Jardines de Sabatini Gardens. Book your stay at Petit Palace Plaza Mayor for a memorable Madrid getaway.

Important information:

- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Bookings of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The accommodations will send guests the necessary instructions for online check-in 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. Please note that this service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 4057 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.95
Room Quality: 8.15
Amenities: 8.45
Value for Money: 8.25
Food and Beverage: 8.45
Overall Experience: 8.35
K
Klemenson • couple • br
8
2026-05-10 • via Nuitee
D
Denis • couple • ca
5
Hôtel très bien situé. L'appartement 409 est grand, lumineux avec une belle terrasse et silencieux.
Pros:

Hôtel très bien situé. L'appartement 409 est grand avec une belle terrasse et silencieux. Le seul hic, c'est qu'il sent les égouts même en mettant de l'eau dans le lavabo, toilette, douche et en ouvrant la fenêtre. Le petit déjeuner est dans une salle en sous-sol, qui est bruyante, trop petite dès qu'il y a un peu de mondes. Les céréales ne sont pas de vrais muesli, les thés en Espagne semblent n'être que du noir, rouge ou vert, donc pas de Earl Grey. Ne vaut pas 17 euros à notre avis, pour ceux qui ne prennent que du pain, céréales et fruits (tranches trop finement coupées dans cet hôtel). Il y avait de l'eau sur la table mais nous ignorions si celle-ci était gratuite ou pas, considérant que 2 autres bouteilles identiques se trouvaient dans le frigidaire et qu'en général, ce qui s'y trouve est payant. Au moins, il y avait une bouilloire. Le ménage était fait le matin, super! sauf une fois où la femme de ménage est venue vers 15-16h à l'heure où on se reposait, donc je lui ai demandé de ne pas faire le ménage. Par contre, le derrière de la télé est poussiéreux ainsi que l'angle de la tablette pour les brosses à dents.

Cons:

Hôtel très bien situé. L'appartement 409 est grand avec une belle terrasse et silencieux. Le seul hic, c'est qu'il sent les égouts même en mettant de l'eau dans le lavabo, toilette, douche et en ouvrant la fenêtre. Le petit déjeuner est dans une salle en sous-sol, qui est bruyante, trop petite dès qu'il y a un peu de mondes. Les céréales ne sont pas de vrais muesli, les thés en Espagne semblent n'être que du noir, rouge ou vert, donc pas de Earl Grey. Ne vaut pas 17 euros à notre avis, pour ceux qui ne prennent que du pain, céréales et fruits (tranches trop finement coupées dans cet hôtel). Il y avait de l'eau sur la table mais nous ignorions si celle-ci était gratuite ou pas, considérant que 2 autres bouteilles identiques se trouvaient dans le frigidaire et qu'en général, ce qui s'y trouve est payant. Au moins, il y avait une bouilloire. Le ménage était fait le matin, super! sauf une fois où la femme de ménage est venue vers 15-16h à l'heure où on se reposait, donc je lui ai demandé de ne pas faire le ménage. Par contre, le derrière de la télé est poussiéreux ainsi que l'angle de la tablette pour les brosses à dents.

2026-05-09 • via Nuitee
J
Jamie • couple • us
10
Perfect location, 300yrd from San might
Pros:

Location was 300 yrds from the marcado San Miguel! We stayed our last night & needed a quiet good night sleep no balcony. The Bed & pillows were extremely comfortable, very nice breakfast not included). Sounds odd but it had a shower had shampoo, body wash & conditioner!! Would definitely stay here again 10/10

2026-05-07 • via Nuitee
C
clara • couple • us
10
2026-05-07 • via Nuitee
M
Magnusson • extended_group • es
8
2026-05-07 • via Nuitee
B
Bernardus • solo_traveller • za
8
2026-05-06 • via Nuitee
R
Roland • couple • us
7
Decent place to stay in a great area.
Pros:

Great location near plaza mayor, decent size room, secure entrance to hotel.

Cons:

Furniture in room was worn, plumbing in shower was leaking multiple areas,

2026-05-06 • via Nuitee
R
Rose • couple • gb
6
Pros:

Great location

Cons:

Unfortunately the hot water was not constantly available and you could hear the flush from other toilets quite loudly

2026-05-06 • via Nuitee
G
Georgia • couple • gb
10
Pros:

Super central, big room, comfy bed!

Cons:

Nothing

2026-05-05 • via Nuitee
E
Eglė • extended_group • lt
10
Puiki vieta centre
Pros:

Nuostabi vieta - visiškas centras, viskas šalia. Švarūs kambariai, patogios lovos.

2026-05-05 • via Nuitee
A
ALAZNE • couple • es
9
2026-05-05 • via Nuitee
L
Lily • couple • ca
7
Great location but the room was tiny for the price we paid
Pros:

The front desk stuff was competent and helpful.

Cons:

The room was extremely small and the night tables were just three legged stools with no room for putting anything.

2026-05-04 • via Nuitee
O
oscar • family_with_children • cl
10
Extraordinaria experiencia
Pros:

La ubicación es extraordinaria
El hotel bueno
La atención muy amable

2026-05-03 • via Nuitee
F
fabio • couple • it
8
2026-05-03 • via Nuitee
E
Eduardo • solo_traveller • br
10
2026-05-03 • via Nuitee
R
Rios • couple • pr
7
2026-05-01 • via Nuitee
N
Natasa • couple • rs
8
Pros:

Excellent location

Cons:

Rooms rather small and price too high for quality. Sound proofing is not existing so any noise in hallway or next door is very disturbing.

2026-04-30 • via Nuitee
D
DCS • solo_traveller • pr
9
Pros:

La ubicación

2026-04-30 • via Nuitee
J
jean josé • couple • fr
7
Près de tout
Pros:

L’emplacement

Cons:

La literie l’insonorisation

2026-04-30 • via Nuitee
M
Miriam • couple • ar
9
alojamiento muy bien ubicado y agradable
Pros:

la ubicaciòn y la amabilidad del personal

Cons:

habitaciones pequeñas

2026-04-30 • via Nuitee