Petit Palace Plaza Mayor

Hotels
•
Petit Palace Hoteles
8.4 (3999 reviews)
Mayor, 46 , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean accommodations
Friendly staff
Great location
Good food
Cons:
Pool closes early
Older decor
Odor issues in some areas

Categories

Cleanliness
7.95
Generally clean with some issues noted by guests regarding specific odors.
Service
8.65
Staff described as friendly and helpful, providing good service.
Location
8.95
Excellent location close to major attractions and amenities.
Room Quality
8.15
Rooms comfortable but with noted wear and issues like peeling wallpaper.
Amenities
8.45
Good amenities, including an eco-friendly approach to toiletries.
Value for Money
8.25
Good value considering location and cleanliness.
Food and Beverage
8.45
Breakfast well-rated with plenty of choice.
Overall Experience
8.35
Generally positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:58

Property Description

Central Location

The Petit Palace Plaza Mayor is ideally situated next to Madrid's Plaza Mayor, offering easy access to top attractions such as the Royal Palace and Puerta del Sol. With Ópera Metro Station just 200 meters away, exploring the city is convenient and effortless.

Modern Amenities

Experience luxury and comfort in our stylish rooms featuring hydromassage showers and free WiFi. Relax and unwind while enjoying the latest entertainment on the flat-screen TV. Start your day right with a delicious buffet breakfast served daily.

Unique Experiences

Take advantage of our complimentary bicycle usage and explore the vibrant surroundings filled with shops, restaurants, and cultural landmarks. Indulge in Spanish delicacies at the nearby San Miguel market or take a leisurely stroll to the picturesque Jardines de Sabatini Gardens. Book your stay at Petit Palace Plaza Mayor for a memorable Madrid getaway.

Important information:

- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Bookings of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The accommodations will send guests the necessary instructions for online check-in 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. Please note that this service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3999 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.95
Room Quality: 8.15
Amenities: 8.45
Value for Money: 8.25
Food and Beverage: 8.45
Overall Experience: 8.35
C
Carlos • couple • es
10
Escapada perfecta en pleno centro, con un trato excepcional.
Pros:

La amabilidad del personal cara al público es simplemente excepcional, y la ubicación es privilegiada. La habitacion es confortable y acorde con la categoria del hotel.

2026-04-17 • via Nuitee
C
Christine • couple • at
10
Pros:

Alles perfekt. Sehr nettes Personal. Lage einfach hervorragend. Es hat alles gepasst. Können wir nur weiterempfehlen.

2026-04-16 • via Nuitee
F
F.Olivia • couple • fr
7
Pros:

Le personnel de l'hôtel est professionnel, serviable et sympathique. Le petit-déjeuner est copieux et varié, très bon. L'hôtel a une position centrale très appréciable.

Cons:

L'équipement de la chambre est sommaire et mériterait un peu plus d'attention.

2026-04-16 • via Nuitee
F
Fer Riom • family_with_children • ar
8
Todo bien
Pros:

Excelente ubicación y muy buen desayuno.

Cons:

Nada, todo bien

2026-04-16 • via Nuitee
ΜΑΡΙΑ • extended_group • cy
9
2026-04-16 • via Nuitee
I
Ivette • couple • us
10
I loved the hotel, location was amazing.
Pros:

Location, cleanliness, bed very comfortable

Cons:

Anything

2026-04-16 • via Nuitee
S
salome • couple • ge
9
2026-04-15 • via Nuitee
J
Jorge • extended_group • pt
10
Excelente localização. Excelente relação preço qualidade.
2026-04-14 • via Nuitee
M
milagros • family_with_children • es
10
Pros:

No

Cons:

Nada

2026-04-14 • via Nuitee
L
Lucie • solo_traveller • fr
7
Bien situé mais Trop cher pour le niveau de prestations
Pros:

L’emplacement, la gentillesse du personnel

Cons:

Un peu viellissant , lobby trop petit.

2026-04-13 • via Nuitee
A
Anna • couple • it
9
2026-04-13 • via Nuitee
H
Heidemarie • solo_traveller • at
9
Pros:

Komfortables Zimmer im Herzen von Santa Cruz

2026-04-12 • via Nuitee
• solo_traveller • it
9
2026-04-12 • via Nuitee
M
Mikael • couple • se
5
Suveränt läge. Sunkigt. Överpriset. Långt från 4-stjärnor.
Pros:

Läget är suveränt. Frukosten bra.

Cons:

Obekväma sängar och kuddar, lite allmänt nergånget, lätt doft av mögel och fukt.

2026-04-10 • via Nuitee
M
Miriam • solo_traveller • ar
10
Excelente
Pros:

Las instalaciones, la ubicación y la amabilidad del personal

2026-04-10 • via Nuitee
S
S.B.M. • family_with_children • se
9
Bra hotell mitt i smeten
Pros:

Hotellets läge

Cons:

Högt placerat handfat i badrum.
AC fungerade ej!
Avsaknad av bar.c

2026-04-10 • via Nuitee
G
George • couple • gr
7
2026-04-09 • via Nuitee
A
ALBERTO • extended_group • mx
10
Excelente en todo
Pros:

La ubicación es excelente, a unos pasos de Plaza Mayor, Mercado San Miguel, Plaza de La Villa, sin mencionar que Calle Mayor está llena de restaurantes, bares y tiendas. Las habitaciones amplias y muy comodas. Limpieza en todos lados. El baño completo y blancos en perfecto estado, además de que tienen complementos por si olvidaste algo.

Cons:

En general me gusto todo, no hubo algo que nos molestara.

2026-04-08 • via Nuitee
M
Mary Ganan • couple • br
10
excelente
Pros:

Hotel de localização excepcional, perto de todos os monumentos e passeios, perto da Plaza Maior onde tem muitos restaurantes e perto do mercado San Miguel. dá para ir a pé na Catedral e Palácio Real
Quarto ,camas, lençóis e travesseiros todos muito confortáveis.
Café da manha muito bom . Varias opções e boa qualidade. Voltaria com certeza

2026-04-08 • via Nuitee
M
Minasanc • family_with_children • es
10
2026-04-08 • via Nuitee