Ecotel Quinta Regia

Hotels
Independent
8.4 (110 reviews)
Calle 40, 160A por 27, Centro, Valladolid, YUC, 97780 , Valladolid , MX

Facilities

Meeting rooms
Fitness facilities
Express check-out
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful garden and grounds
Clean rooms
Friendly staff
Cons:
Remote location
Overcharging for services
Lack of amenities like hot water and fridge

Categories

Cleanliness
7
Mixed reviews on cleanliness, with some guests mentioning clean rooms while others noted issues with the AC and cleaning staff.
Service
6.8
Service feedback was varied, with positive mentions of friendly staff like Danielu but also complaints about communication barriers and overcharging.
Location
6.5
Guests found the location a bit remote, but the property had beautiful grounds and a nice pool.
Room Quality
7
Rooms were described as clean and sufficient, but lacking amenities like a fridge and hot water for showers.
Amenities
6.5
Limited amenities available, with issues reported such as no fridge in rooms and inconsistent water availability.
Value for Money
5.5
Some guests felt overcharged for basic services, impacting the perceived value for money.
Food and Beverage
6.5
Mixed feedback on food and beverage services, with overcharging reported at the on-site restaurant.
Overall Experience
6.5
Guests had a mixed experience with positives like clean rooms and friendly staff, but negatives such as communication issues and overcharging.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-11-30 14:09

Property Description

Experience an unforgettable getaway at Ecotel Quinta Regia, where comfort meets adventure in the heart of Valladolid.

Recreational Paradise
Dive into relaxation with our stunning outdoor pool, stay active on our outdoor tennis court, or energize your day at the fully-equipped fitness center.

Culinary Delights
Indulge your taste buds at El Mexicano, offering delightful meals at lunch and dinner, or grab a quick coffee at our cafe. Enjoy refreshing drinks poolside or unwind at one of our two stylish bars.

Comfort & Convenience
Unwind in one of our 110 beautifully appointed guestrooms featuring pillowtop beds, private balconies, and complimentary Wi-Fi to keep you connected. With express check-in and free self-parking, your stay is designed for ultimate ease.

Don’t miss the chance to create lasting memories; book your escape at Ecotel Quinta Regia today!

Important information:

  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 110 reviews
Cleanliness: 7
Service: 6.8
Location: 6.5
Room Quality: 7
Amenities: 6.5
Value for Money: 5.5
Food and Beverage: 6.5
Overall Experience: 6.5
J
Jillian friends
6
Pros:

Beautiful garden and grounds, but a ways out.
Very much a "bare bones" property; rooms have no fridge, and there is no hot water for showers. The cleaning staff would constantly turn off our AC (although we'd turned it up when we left) so the rooms were stifling when we'd return from our excursions. Front desk staff (outside of Danielu - who was lovely!) did not speak English, but were happy to help via google translator. Pool was nice and cool and the rooms were clean and sufficient.
We did not eat at the restaurant, but the staff there overcharged me for a bottle of water (the front desk didn't have any for sale regardless of their signage) and then cheated me on the change~ So I guess that's a thing - the taco restaurant across from it was delicious and we found a bodega in town for future water purchasing needs.

2025-07-04 via Nuitee
V
Vanessa
2
Pros:

Would not return

2025-02-24 via Nuitee
N
nathan C.
10
Pros:

A group of 21 stayed there for our annual trip to help churches serve in their communities around Valladolid.

2025-01-30 via Nuitee
N
nathan C.
10
Pros:

Stayed here with a group

2025-01-27 via Nuitee
N
nathan C.
10
Pros:

Great stay for groups

2025-01-27 via Nuitee
M
Malcolm
6
1-night family stay
Pros:

Pros:
Very clean.
Spacious gardens, tennis court, nice pool for young kids, rooms are large. A little out of town centre so a lot quieter, but still only 15 mins walk to Cenote Zaci.
Lots of different birds singing in the gardens, it is pretty.
Nice buffet breakfast. Relaxing place.
One of the few hotels with a gym in Valladolid
Taxi to/from bus station in town centre is 40 - 45 pesos

Cons:
Rooms need complete renovation, had no hot water in Room 102 (did not really matter too much, as the tepid shower was quite refreshing), smell from shower drain.
Bed linen / pillows / mattress seem to be quite old.
The gym only opens at 10am each morning

In Valladolid, I think all the cheaper hotels are likely old and need renovation unless you want to pay premium hotel prices, so this is probably quite typical.

2024-12-22 via Nuitee
F
Francisco family
8
Pros:

Property staff polite and helpful. Location is quiet.

2024-12-12 via Nuitee
F
franciscoarzaluz Family
8
Good for children under 12 years old!
Pros:

Our stay at Ecotel Quinta Regia in Valladolid, Yucatan was very pleasant.

The hotel has the necessary services that a family with children under 12 years old needs. Without a doubt there are aspects that can be improved, but the place is clean and the kindness and attention of the staff who work there is formidable. From those in charge of the reception (who by the way have very good information about the surroundings and places of interest), cleaning staff and waiters and cooks, they are extremely patient and kind with the children. It is true that not everyone has an extensive command of English or other languages, but many others do (the waiter's captain Margarito, for example, speaks French, English, Mayan and a little Italian apart from Spanish), especially the waiters at the hotel restaurant (remember that in many countries that also earn significant income from tourism, many of the service providers do not speak or do not speak other languages ​​fluently or refuse to speak them), this is where a little Spanish helps and breaks the language barrier and becomes a very pleasant experience. Personally, seeing and hearing my children try to speak broken Spanish or English was satisfying.

The hotel parking lot is large and the rooms adequately isolate noise from outside. The pool is a nice place to cool off, but it is important to be careful with the slippery floor that is in the palapa in front of the pool bathrooms and in front of the pool and bathrooms themselves.

The location of the hotel is convenient for getting to the city center on foot (10 minutes walk), by car it is even shorter, there is the possibility of being able to park the car near the park and the cathedral on the street where there is no yellow line, but it is not sure to find a place (there ar also enough parkinglots in the center), but I think it is better to walk. The hotel offers the possibility of easily walking to a nearby supermarket (about 5 minutes by car and no more than 10 minutes on foot).

The location is ideal for touring natural attractions that are between 30 and 90 minutes by car, such as different cenotes (some of them within the city itself or no more than 20 or 30 minutes by car), archaeological sites such as Ek Balam (30 minutes by car) and the Río Lagartos reserve and Las Coloradas, approximately 90 minutes from Valladolid, are reachable (it is important to note that it is better not to drive at night due to the speed bumps and potholes that can be found on the roads and the lack of lights on some bicycles and motorcycles). There are not many gas stations on some routes near Valladolid, so it is a good idea to fill up with fuel before leaving Valladolid or on the way back. There is a gas station near Río Lagartos.
The hotel offers the possibility of easily walking to the city center and even to a nearby supermarket (about 5 minutes by car and no more than 10 minutes on foot).

A safe place for children to play and explore within the property. For an additional deposit (refundable at the end of your stay upon return of the lock and key), you can request the lock and key for the in-room safe, which is large enough to hold several belongings as well as a large laptop. Cars can be parked without any problem and with enough space to avoid scratches or bumps.

In the future we will definitely consider staying at this hotel again.

2024-08-27 via Tripadvisor
Y
Yoilan family
10
Pros:

The view inside the hotel is beautiful. Rooms are very clean. Restaurant available since very early. Staff very friendly. Property is close to the center. Big and safe parking area. The best thing is the affordable price. Good option for family

2024-03-31 via Nuitee
C
Concepcion family
10
Pros:

This is my third time there and it’s always good.

2024-02-17 via Nuitee
T
Tyler family
8
Pros:

We stayed for 3 nights 4 days. Rooms were amazing. We had the top floor facing the water park. Balcony was huge with warm pool on it. Kids loved the water park. Monkeys were an exciting addition to our trip. Food was great. Nightlife was dull. All on all we totally recommend this hotel.

2024-02-02 via Nuitee
N
nathan C.
10
Excellent Service
Pros:

What makes this hotel special is the excellent service. Margarito is my go to guy at the restaurant because he goes above and beyond what is asked of him.

2024-01-30 via Nuitee
N
nathan C.
10
Excellent Service
Pros:

My team stays at the Hotel because of the excellent service. My friends like Margarito go out of their way to serve.

2024-01-29 via Nuitee
P
Porfirio partner
10
Pros:

Amazing quiet place to stay away.

2023-09-06 via Nuitee
F
Federico
10
Pros:

.

2023-04-29 via Nuitee
V
Verified traveler
10
Pros:

I would visit the place again.

2023-04-24 via Nuitee
A
Anel
10
Pros:

I would visit the place again.

2023-04-24 via Nuitee
B
Bobo185 Couples us
10
Quick stay on our Yucatan birdwatching trip
Pros:

We stayed at the Ecotel Quinta Regia for one night as part of a birdwatching tour with Ecocolors. We arrived early and we were able to get our room well before the standard check-in time. Check-in was quick. They had a nice bar area to lounge in, but we did not eat there. We were out that night and left early before the free breakfast.

The buildings and grounds were very nice. The rooms were standard, but clean and good looking with a little porch area attached. It was a bit of a long way to haul our luggage out from our room. They allowed us to store our bags there while we were out birding. Overall a really nice place in a good location for the attractions in the area. I would recommend it.

2023-03-27 via Tripadvisor
R
Ratimukta family
6
Pros:

None

2023-03-05 via Nuitee
C
Celia partner
10
Pros:

The hotel is very nice, clean and quiet. Staff was friendly and helpful (except for the woman who was at front desk when we checked out). The food was excellent and service great!

2023-02-21 via Nuitee