Holiday Inn Express Hotel & Suites Ontario by IHG

Hotels
Holiday Inn Express
8.9 (527 reviews)
212 South East 10th Street , Ontario , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Noise issues
High price for location

Categories

Cleanliness
8.4
Overall feedback indicates the hotel is clean, but some guests noted issues with smells from the pool area.
Service
9.4
Multiple reviews highlight the friendliness and helpfulness of the staff.
Location
8.9
Good location with easy access to freeways, though some guests noted the lack of nearby dining options.
Room Quality
8.9
Rooms described as comfortable and well-appointed, contributing to positive experiences.
Amenities
8.9
Hotel offers good amenities like breakfast options, though some aspects like pool maintenance were lacking.
Value for Money
8.4
Some reviews mentioned high prices relative to property and location, impacting perceived value.
Food and Beverage
8.9
Most reviews praised the breakfast offerings, despite one mention of it being just okay.
Overall Experience
9.4
Guests enjoyed their stay and highlighted the comfort, service, and cleanliness of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:58

Property Description

Convenient Location and Modern Amenities

This Ontario, Oregon hotel, just off Interstate 84, offers a prime location near Four Rivers Cultural Center & Museum. The Holiday Inn Express Hotel & Suites Ontario boasts contemporary rooms with free Wi-Fi, flat-screen TVs, and work desks.

Relaxation and Fitness Options

Guests can unwind in the indoor pool and hot tub or stay active in the gym. The hotel also provides a business center for those needing to catch up on work.

Nearby Attractions

Explore Old Fort Boise Park just 19 miles away or take a short 20-minute drive to visit the Oregon Trail Museum.

Book your stay at the Holiday Inn Express Hotel & Suites Ontario for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please contact the property to confirm your request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOI

Location

Guest Reviews

8.9
Based on 527 reviews
Cleanliness: 8.4
Service: 9.4
Location: 8.9
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.9
Overall Experience: 9.4
C
Christina family_with_children us
8
2026-08-15 via Nuitee
M
Michael couple us
10
Paradise in Ontario
Pros:

I've stayed here multiple times (my last hotel on the road before heading home), one of my and my wife's favorite properties. Great restaurants in the vicinity, movie theater also. The amenities are wonderful (pool, hot tub, outside bbq area, outstanding breakfast area, comfortable beds, spacious rooms, nothing to dislike.

Cons:

The only thing I can bring up as a negative is, there is only 1 elevator, and the bottleneck with housekeeping using the same elevator as the patrons checking out or heading to breakfast creates longer then normal wait times (not a big deal).

2026-08-11 via Nuitee
J
Joel family_with_children us
10
2026-08-05 via Nuitee
S
Sara solo_traveller us
10
2026-08-03 via Nuitee
P
Patrick solo_traveller us
10
All was good
Pros:

Everything lived up to expectations.

Cons:

The shower

2026-07-25 via Nuitee
A
April family_with_children us
5
2026-07-15 via Nuitee
S
Steve couple us
9
2026-07-13 via Nuitee
K
Kay couple gb
8
Had a great stay Breakfast was great too
Pros:

The convenience

Cons:

We had a loud noise coming from the swimming pool pump ( we think ) did speak to the receptionist who said it would stop at 10pm and it did.

2026-07-10 via Nuitee
R
Rich couple us
10
Great place to stay!
Pros:

Clean, friendly staff, comfortable bed…..

2026-07-01 via Nuitee
S
Sharyn couple us
10
The location was a quiet area and close to restaurants
Pros:

Very clean, quiet area, friendly staff.

2026-07-01 via Nuitee
H
Handley solo_traveller gb
8
Pros:

We liked the convenience to our route and the nearby places to eat. We also liked the luggage trolly provided to make transferring our belongings from the car to our room. Breakfast was good especially with the 'to go' bags for those short on time.

Cons:

Paper cups in the room. Not easy to rinse out to reuse.

2026-06-30 via Nuitee
N
Nickolas couple us
10
Love to stay here, alway look forward to IHG stays
Pros:

Convenient location always clean and saltwater pool and hot tub.

Cons:

It can be a little tricky to get into

2026-06-30 via Nuitee
M
Margaret couple us
10
2026-06-29 via Nuitee
J
Jacquelyn couple us
10
Nice stopping off place.
Pros:

Clean. Easy to access.

2026-06-29 via Nuitee
I
Izatt solo_traveller us
10
Pros:

Great room for four adults and our infant grandbaby.

Nice and clean, and fluffy comfie pillows and beds. Front desk explained everything clearly and was helpful upon checking in.

Cons:

Could hear someone above us, stomping and jumping around in his room. Was a little noisy when we were trying to get to bed.

2026-06-24 via Nuitee
C
Corie couple us
10
It was great place will stay again
Pros:

Clean comfortable

Cons:

Nothing

2026-06-20 via Nuitee
C
Cynthia couple us
8
2026-06-18 via Nuitee
K
Kenneth extended_group us
9
I loved the stay and would definitely stay there again.
Pros:

The staff were great. Helpful, Kind, Pleasant. I interacted with many different staff members. Most were very friendly.

Cons:

Every hotel has issues. The hallway and staircase to our room had a strange smell. The smell was in our room as well. I mentioned it to staff. They attempted to mitigate it that instant. Some success. The next day, hallway and staircase were being professionally cleaned. Our room smell went away. They can't control everything that happens in the hotel but they can control their response. I think they did a great job.

2026-06-18 via Nuitee
C
Colleen couple us
8
Adequate.
Pros:

Location with easy freeway access, hot breakfast included

Cons:

Needs more whole wheat toast options at breakfast. Mattress was too soft. The bath towels were thin and worn.

2026-06-17 via Nuitee
J
Jaimee family_with_children us
10
Pros:

The staff were all amazing! I can’t remember everyone’s names but Gabriela and Christian at the front desk checked us in and made us feel at home the entire stay!

2026-06-15 via Nuitee