Hampton Inn & Suites Oakland Airport-Alameda

Hotels
•
Hampton Inn
8.4 (305 reviews)
1700 Harbor Bay Parkway , Alameda , US
+1 510-521-4500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean/spotless rooms reported by many guests
Comfortable beds
Friendly and accommodating staff (in multiple reports)
Good breakfast and food options; late-night options praised
Amenities: pool, outdoor hot tub, 24hr coffee and welcome bags
Convenient location (close to Oakland Airport and venues)
Cons:
Multiple reports of rude or dishonest night reception staff and nonresponsive front desk after hours
Cleanliness issues in some rooms (mold, humid bathrooms, tub/curtain dirt)
Unexpected $20/night parking fee
AC/heat noise and some rooms with ventilation problems
Elevator issues and some gym equipment down
Occasional long waits due to system outages

Categories

Cleanliness
7.6
Mixed reports: several guests praised 'room spotless' while others reported mold in bathroom and curtains, humid rooms due to non-working vents, and tub not clean — overall below average cleanliness incidents noted.
Service
7.8
Mixed service sentiment: multiple strong complaints (rude/night reception, dishonest staff, nonresponsive front desk after hours, long waits during computer outage) counterbalanced by many mentions of friendly, helpful and accommodating staff.
Location
9
Generally very positive: convenient to Oakland Airport, nice views, close to venues; minor negatives include some rooms overlooking garbage/construction and an unexpected parking fee that affected perceived convenience.
Room Quality
8
Rooms often comfortable with good beds, but there are repeated issues with AC/heat noise, humidity from non-working vents, and occasional cleanliness defects — solid but with notable problems.
Amenities
8.8
Strong amenities: outdoor hot tub and pool, 24hr coffee/filtered water, welcome bags noted; some equipment and elevator issues reported but overall amenity offering is a highlight.
Value for Money
7.6
Mixed value perception: several guests called it good value, but unexpected charges (notably a $20/night parking fee) and perceived mismatch for price lowered the score.
Food and Beverage
9
Consistently positive: breakfast praised (oatmeal, selection), late-night salads and restaurant/bar mentioned favorably; overall F&B is a notable strength.
Overall Experience
9.4
Despite notable service and cleanliness complaints, the majority of reviews highlight a pleasant stay (quiet property, comfortable rooms, good breakfast, strong amenities), leading to a very positive overall impression for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Outdoor Swimming Pool & Free Wi-Fi
Enjoy a refreshing dip in the outdoor swimming pool or relax poolside while staying connected with complimentary Wi-Fi throughout the property.

Well-Equipped Gym & Business Center
Stay on top of your fitness routine at the well-equipped gym or take care of business needs at the business center offering copy and fax services.

Bay View Bistro & Hot Breakfast
Indulge in a delicious hot breakfast each morning and unwind in the evening at the on-site bar, Bay View Bistro, serving drinks and light meals daily from 17:00 to 22:00.

Experience convenience and comfort at Hampton Inn & Suites Oakland Airport-Alameda. Book your stay now for a memorable visit!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Location

Guest Reviews

8.4
Based on 305 reviews
Cleanliness: 7.6
Service: 7.8
Location: 9
Room Quality: 8
Amenities: 8.8
Value for Money: 7.6
Food and Beverage: 9
Overall Experience: 9.4
E
Evelyn • family_with_children • us
9
Rooms very clean and quiet. Front desk nonresponsive after regular hours
Pros:

The. Real fast was lame for the price paid but the late-night salads at the restaurant were excellent

Cons:

Breakfast could have had cranberry juice and better choice of sausage and eggs

2026-10-27 • via Nuitee
A
Anthony • couple • us
1
Very dishonest staff and Management
Pros:

The Staff, including the Manager were dishonest

Cons:

Dishonesty and lies

2026-10-25 • via Nuitee
S
Shekerlian • family_with_children • us
10
2026-10-21 • via Nuitee
H
Henry • couple • us
1
2026-10-20 • via Nuitee
E
Eman • couple • us
1
Trashy reception staff at night
Pros:

Comfortable beds
Room was clean and cold

Cons:

The piece of garbage asian with messed up eye working in thr reception. After 8 hours being in the road we arrived to our hotel with our reservation late at night
The last thing we needed is a rude reception staff
The receptionist checked my reservation and he said everything okay but I he can't check me in without credit card very rudely
And then I said I have cash for the deposit he kept repeating him self none stop if you dont have credit card I won't let you stay rudely without even trying to explain or resolve the situation, i do not use or possess credit cards. Until before I left I asked if my debit card will do and he took it and inspect it and said okay . Why didn't he say that from the start ?? Bathroom had no working vent all the steam got trapped in the room and bathroom everything became humid and wet. The bathroom had mold and the curtains too. Tub was not clean enough.

2026-10-20 • via Nuitee
A
Aniesh • family_with_children • us
9
Cons:

Room 332. AC/Heat sound was annoying. We had to turn it
Off
Otherwise stay would have been excellent.

2026-10-13 • via Nuitee
D
Diana • family_with_children • us
10
2026-10-13 • via Nuitee
R
Roxann • family_with_children • us
10
Pros:

Clean and friendly staf

2026-10-12 • via Nuitee
L
Lambertus • solo_traveller • za
9
Good value for money.
Pros:

Friendly staff members.

Cons:

Nothing.

2026-10-10 • via Nuitee
L
Lisa • couple • us
8
Nice Option, Nice Amenities, Beware of the Parking Fee
Pros:

My husband and I enjoyed our recent visit. The front desk staff were all very nice and they gave a little welcome bag with some bottled water and snacks. The breakfast was good; I especially liked the oatmeal. The beds were comfortable and we also enjoyed the outdoor hot tub and pool very much. We were pleased with the available coffee/tea/hot chocolate always available in the lobby.

Cons:

The only thing that bothered us was the $20 per night "parking fee" that we were unaware of. Maybe it was listed somewhere on their website but obviously not in an "obvious" place. There were numerous parking spots available. I have never been to a hotel where I had to pay to park on the property of the room I had already paid for and rented for our stay. I personally just found that left a bad taste with us. It was not in an overcrowded city parking situation. There were spaces galore.

2026-10-08 • via Nuitee
P
Peggy • solo_traveller • us
9
2026-10-08 • via Nuitee
C
Chris • couple • us
10
The property is excellent. Highly recommend
Pros:

It’s quiet

Cons:

Cleanliness

2026-09-15 • via Nuitee
R
Robert • couple • us
9
2026-09-14 • via Nuitee
L
Lesley • family_with_children • us
10
Large, clean well appointed rooms
2026-08-25 • via Nuitee
C
Chris • couple • us
10
Very relaxing and cozy
Pros:

A lot of space and the environment

Cons:

Great location

2026-08-16 • via Nuitee
T
Teddy • solo_traveller • us
9
2026-08-10 • via Nuitee
D
Dick • family_with_children • us
5
Pros:

The male receptionist who checked us in was truly terrible; his attitude was awful.

2026-08-09 • via Nuitee
J
Joann • extended_group • us
9
Cons:

The entire Hilton computer system was down.
We arrived at 3 30 and waited 4 hours to finally get a room. The staff did not know how to handle the situation and apologized

2026-08-03 • via Nuitee
M
Maria • extended_group • us
8
Convenient to Oakland Airport, with nice views
Pros:

The breakfast was good and the location is great. Nice having a filtered water dispenser and 24hr. coffee👍🏻

Cons:

Only one elevator works. Some workout equipment was down.

2026-07-25 • via Nuitee
C
Cheryl • couple • us
9
Pros:

Room was clean, staff very personable and great breakfast

2026-07-20 • via Nuitee