Welcome Suites

No bugs Amazing and friendly staff too.

Got put into a different room than I booked! Air/heat wasn’t controllable! Buttons don’t allow for changing mode or temp ! Tv is broken at top. One burner on stove did not work apon arrival, they did fix that. Still have failed to fix or replace unit for temp in room, although I was told they would switch it out! Window screen ripped. No pool as advertised, or breakfast. Fitness room literally has maybe 3 machines and a weight bench . Slide lock was missing on door so kind of unsafe! However it is the cheapest place in ofallon so I guess you get what you pay for !!

Loved it

Terrible experience…staff is rude and will actually ignore you until you have yell at the top of your lungs for service. Nothing is in the rooms I had ask for a remote and wait a whole day to receive one. Nothing works or is missing a vital part in the rooms my toilet would not flush and was poorly sealed to the ground so it rocked and emitted an awful smell. Cabinets were missing, not pictures just nails, it smelled like dog everywhere, the door latch to lock the door was literally sawn in half so it was useless, the entryway smells like musty men and ages old dog piss this place is terrible the staff loiters in the parking lot standing in parking spaces where ppl could potentially park. I will not be coming back and I don’t recommend.

I liked the fact that there is a full size fridge & mini kitchen BUT that's it! No coffee machine, no soap or shampoo, no dishes or utensils. Floors are sticky like never been mopped. Elevator broke and stairs stunk like dog poo. I was charged $100 non refundable deposit for having a dog instead of $75 as it states on the website and told me website info needs to be updated. Unbelievable!! I couldn't go somewhere else so I stayed but never ever coming here again and it was the worst experience I had.

When we got to our hotel room there were ants all over the walls and in the closet, the floors were sticky, and dirty. The room looked like it hadn’t been clean in a while. The room also looked like it was falling apart and all the holes in the wall.

Reserve 2 camas y no me dieron la habitación que pedí, dormimos incómodos en una sola cama

PLEASE DO NOT BRING ANYTHING OF VALUE THERE, these reviews are all true, they will look for an excuse to kick you out. I can only assume they rummaged through my belongings, took what they wanted! I was never able to retrieve a single item, and it has been a month. Everything I owned was taken by this hotel. I realize that businesses want to run a drama free environment, but to take an individual’s only earthly possessions, this is a misdeed, lawless, and wrongful act. If you stay there do not put any valuables in your room.

I love this app

Upon arrival, the smell of stale smoke, Marijuana, and mold was overwhelming. The entire place had an air of disrepair and neglect. In the room, there were mysterious rusty red splatters on the ceiling and a THICK layer of dust on all the lamps. One lamp didnt have a shade. The shower head belonged in a prison, and the bed was worse than an old convertible couch bed.
Good: The linens were very clean and so was the bathroom. There were no sign of rodents or bugs. The front desk staff was polite.

Horrible declined my service animal

I had a flat tire and arrived later than planned, the office was closed and when I went the next day they told me that I couldn't get my room after I paid for 7. Don't recommend this place!! They are also very rude 😒

This Hotel is run by thieves. Booked for a week thru online booking , they asked at check in if I had any dogs and I told the nope just a small cat. 3 days later an employee asked if I have a cat and demands a $200 non-refundable deposit then evicted us

Would stay there again

We paid for two queen size bed and we only got one and we got that room that smells so bad and the lady up front she was really and professional checking us in

Only issues were one missing drawer in room and not good internet service.

The toilet didn’t work, as well as not being allowed to use the restrooms downstairs in the lobby. No manager to talk to, over my 4 days here and even after telling the front desk multiple times not once did I see a maintenance man, or anyone cleaning. This place is filthy

I had to move light bulbs around because several were burned out. The floor wasn't clean. Only one burner on the range worked, the small one. The TV was leaned against the wall with its feet in the dresser draw. The internet was not good, and I had to leave the room and go somewhere else to complete my work. I would stay someplace else next time.

..

..