Hampton Inn & Suites Mexico City - Centro Historico

Hotels
Hampton Inn
8.8 (500 reviews)
Calle 5 de Febrero No 24 Centro Historico , Mexico City , mx

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
8.19
Complaints about poor cleaning in some rooms.
Service
9.66
Staff provided warm and helpful service based on various reviews.
Location
9.7
Perfect location in the heart of Mexico City, very convenient.
Room Quality
8.15
Rooms varied in comfort; some appeared dated.
Amenities
8.68
Basic amenities available, but some expected features were lacking.
Value for Money
9.14
Value considered reasonable given the location, despite some issues.
Food and Beverage
7.69
Breakfast options were limited and not impressive.
Overall Experience
9.16
Overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:34

Property Description

Historic Charm with Modern Comforts
Experience the elegance of the 1800s seamlessly blended with contemporary conveniences at our hotel near Zocalo and the Historic District of Mexico City.

Comfortable Rooms and Convenient Amenities
Relax in well-equipped rooms with air conditioning, cable TV, and free WiFi. Start your day with a complimentary hot breakfast and make use of the fitness center and game room.

Prime Location for Exploring
Conveniently located near Benito Juarez International Airport, our hotel is the perfect base for exploring the city's cultural and historical landmarks just steps away.

Book now for an unforgettable stay at Hampton Inn & Suites Mexico City - Centro Historico.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 3.50 per hour.

Location

Guest Reviews

8.8
Based on 500 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 7.69
Overall Experience: 9.16
D
Diego solo_traveller us
9
2026-04-18 via Nuitee
D
Daniel Alejandro solo_traveller mx
9
2026-04-15 via Nuitee
J
José Luis solo_traveller mx
10
La puerta molesta de junto
Pros:

Habitación muy cómoda

Cons:

Estaba mi puerta (habitación 304) pegada a la puerta de otra habitación y cada vez que abrían la puerta se escuchaba muy fuerte

2026-04-11 via Nuitee
M
Michaell family_with_children hn
10
Best location of all.
Pros:

Everything

Cons:

Nothing

2026-04-06 via Nuitee
J
JESUS ANTONIO solo_traveller co
10
Hotel muy bien ubicado
Pros:

El desayuno y la ubicación en el centro histórico

Cons:

No tengo nada por el momento que no me haya gustado

2026-04-05 via Nuitee
D
drbench400 Solo travel
8
Great place
Pros:

Great location and nice room. Wifi is excellent. Breakfast is ok. Could use more choices at breakfast. No fridge in room and could not get a/c to work but they brought me a fan. Location is phenomenal. Staff are very friendly and helpful (in English). Stayed here ten years ago when the wifi was horrible but would definitely stayhere again.

2026-04-02 via Tripadvisor
C
Chao family_with_children us
10
2026-04-02 via Nuitee
A
Alberto couple br
6
Confortável e central
Pros:

Quarto e banheiro espaçosos, com ampla cama. Isso foi excelente.
Armário , boa tv, WifI .

Cons:

A localização central foi boa para andar mas nem todo mundo pode gostar. O preço ajudou na escolha. O café da manhã tem variedade mas não gostei do que foi servido.

2026-03-30 via Nuitee
E
E111YSrichardj Friends getaway
4
Dated American style Hotel - Tolerable but there are better choices.
Pros:

The rooms are very dated, much more than the photos indicate. Some rooms are interior only and not labeled as such on many booking sites. The breakfast while included is Hamton Inn mediocre.

Don't use the ice available on each floor ... I'm sure the water was filtered many years ago, but either the filter is the original (and shows) or has been removed. If you need ice, find a better maintained hotel.

Interior rooms are stuffy with poor ventilation. Staff was not very helpful in addressing the issue.

Once you get past the excessive noise from breakfast the rest of the stay was tolerable.

The water pressure was very good and the water hot and plentiful.

The location is good ... close zocolo but not on noisy street.

You won't regret staying here too much, but you'll wonder if your money was better spent elsewhere

2026-03-26 via Tripadvisor
F
Fernando couple mx
10
Pros:

Ubicación y las camas

2026-03-26 via Nuitee
J
Joanne couple ca
8
2026-03-24 via Nuitee
K
Keswick7b Couples Leeds, West Yorkshire, England
6
Very central
Pros:

Very safe and central location.
Large double room with sitting room (no window). All needs brightening up as furniture very dark and worn. Beds comfortable and quiet at night for such a central location. Breakfast in lobby very average, toast , cereal, coffee/tea/juice. Hot food not very appealing.
Two bottles of water provided in room but none available for top ups.

2026-03-07 via Tripadvisor
B
BELKIS couple pa
10
Segura y cómoda
Pros:

Muy cómodo, buena atención y excelente ubicación

2026-03-06 via Nuitee
M
Marcelo couple us
10
Pros:

the freakfast very good

2026-03-04 via Nuitee
L
Lorraine couple ca
9
Pros:

Emplacement

Cons:

Sofa bed;
⁹poor comfort because very old

2026-03-03 via Nuitee
U
U649AKshaneb Solo travel
8
Charming and Historic
Pros:

There is charm in staying in a hotel that has some history. This is clearly a building that has been around a while, and while it may not have all the perks of a newly built hotel palace, it is well-kept and has modern appliances and furnishings. The location is super-convenient to the attractions of the historic center if that is part of the reason for your trip to Mexico City.

2026-03-01 via Tripadvisor
F
Fernando solo_traveller mx
10
Pros:

Muy cómoda la ubicación, a dos cuadras del Zócalo

2026-03-01 via Nuitee
L
Laura couple cr
10
Pros:

Es nuestra elección por excelencia, siempre nos dan el mejor trato y servicio, por eso siempre volvemos. Muy agradecidos con toda la ayuda brindada

2026-02-26 via Nuitee
R
rfmnj Couples United States
2
Choose another hotel
Pros:

Lobby is cramped. Breakfast is inedible: shredded meat with bones, chicken nuggets, scrambled eggs in pebbles, stale cereal, half hamburgers, cold fries, beans. Fruit and bread selections are minimal. Coffee is gross.

Upside: the relative price, friendly staff.

Don’t eat in either of the two associated chain restaurants. Both were terrible. Plenty of restaurants close by. There’s an incredible bakery across the street.

Don’t stay in room 501. It looks out to the rooftop seating area, so you can’t open your drapes. We asked to move and were accommodated. The outside seating area looks nothing like the pics. No outside windows in most rooms - they look into the inner part of the hotel. No mini fridge.

2026-02-25 via Tripadvisor
L
Leonardo family_with_children br
7
Pode melhorar muito...
Pros:

Atendimento e simpatia dos funcionários.

Cons:

Café da manhã razoável, mas o café (bebida), era horrível, frio, fraco e de péssimo paladar. O restaurante anexo ao Hotel, fraco também. O espaço do café da manhã não é confortável, frio e exposto. Sistema de limpeza confuso e ineficiente, faltou espaço para sentar em algumas ocasiões. Frigobar do apartamento não funciona. Microondas mau-funcionamento também. Problemas de ventilação e maus cheiro no apartamento.

2026-02-25 via Nuitee