Hampton Inn & Suites Mexico City - Centro Historico

Hotels
Hampton Inn
8.8 (544 reviews)
Calle 5 de Febrero No 24 Centro Historico , Mexico City , mx

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
8.19
Complaints about poor cleaning in some rooms.
Service
9.66
Staff provided warm and helpful service based on various reviews.
Location
9.7
Perfect location in the heart of Mexico City, very convenient.
Room Quality
8.15
Rooms varied in comfort; some appeared dated.
Amenities
8.68
Basic amenities available, but some expected features were lacking.
Value for Money
9.14
Value considered reasonable given the location, despite some issues.
Food and Beverage
7.69
Breakfast options were limited and not impressive.
Overall Experience
9.16
Overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:34

Property Description

Historic Charm with Modern Comforts
Experience the elegance of the 1800s seamlessly blended with contemporary conveniences at our hotel near Zocalo and the Historic District of Mexico City.

Comfortable Rooms and Convenient Amenities
Relax in well-equipped rooms with air conditioning, cable TV, and free WiFi. Start your day with a complimentary hot breakfast and make use of the fitness center and game room.

Prime Location for Exploring
Conveniently located near Benito Juarez International Airport, our hotel is the perfect base for exploring the city's cultural and historical landmarks just steps away.

Book now for an unforgettable stay at Hampton Inn & Suites Mexico City - Centro Historico.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 3.50 per hour.

Location

Guest Reviews

8.8
Based on 544 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 7.69
Overall Experience: 9.16
Y
Yadira couple us
9
We would stay again and skip the breakfast! The cleaning crew were great!
Pros:

The location was great and the building is beautiful!

Cons:

The breakfast was not good, food was cold and had to wait for the batches of food and arrived cold. The bathroom shower was super slippery I almost fell t3 times.

2026-07-18 via Nuitee
Y
Yadira solo_traveller us
9
Would not eat breakfast
Pros:

Good location!

Cons:

Breakfast and slippery shower

2026-07-18 via Nuitee
S
Shin Eui solo_traveller ca
10
Pros:

모든 직원들이 친절하고 진실된 마음으로 대해줬습니다. 특히 여행 정보와 차량 서비스를 신청했는데 아주 만족스러운 서비스를 제공받았습니다.

Cons:

개인적으로 저는 밝은 분위기를 좋아하는데요. 방이 좀 어둡고 창백한 것 같았어요. 혹시 방 불빛을 노랑색으로 하면 방이 밝고 따뜻한 분위기가 날 것 같은데요. 그러나 이것은 내 개인적인 생각힙니다.

2026-07-16 via Nuitee
B
Bartosz family_with_children us
10
Very nice stay in this part of the city, very walkable.
Pros:

Excellent location at the heart of the city center and very walkable to all the landmarks. Very nice breakfast with good selection of food that rotated daily. Nice city view from the top floor. Very friendly staff. We left luggage behind for few hours following the checkout, which was very convenient.

Cons:

n/a

2026-07-13 via Nuitee
V
VERONICA solo_traveller mx
10
2026-07-12 via Nuitee
J
Judith couple us
9
Pros:

Everything was good

Cons:

They need to improve in the showers

2026-07-10 via Nuitee
A
Attila solo_traveller hu
9
Pros:

Ár érték arány, és az elhelyezkedés kiváló. A reggeli kevesebb választási lehetőségeket biztosított, de két kisgyerekkel minden esetben jól lakunk. Azaz a mi igényeinknek tökéletes volt. A személyzet udvarias segítőkész.

2026-07-09 via Nuitee
P
Pervaiz family_with_children us
3
Did not get any rewards point because I booked using Booking.com
Pros:

Good breakfast!

Cons:

Language problem

2026-07-03 via Nuitee
A
Alfredo couple us
9
2026-06-17 via Nuitee
R
ronald couple ar
7
2026-06-02 via Nuitee
T
thebigeasy1 Couples
4
Price was good but would choose another hotel next time
Pros:

Expected a nicer Hampton Inn. The rooms really need an update.
The street noise was awful.
Breakfast left a lot to be desired.

2026-05-26 via Tripadvisor
G
gloria couple us
10
Pros:

Clean, friendly staff, great location

2026-05-26 via Nuitee
E
Emma M. solo_traveller pa
10
El trato amable, la limpieza del cuarto, cama cómoda. Todo genial!
Pros:

Todo muy bien como siempre. La limpieza y el trato del personal, genial!

Cons:

Todo perfecto.

2026-05-24 via Nuitee
S
Silvia Roxana García solo_traveller sv
10
Pros:

Excelente atención y ubicación. Esta super cerca del Zócalo y permite llegar a pie. La atención del personal fue espectacular.

Cons:

A veces el baño por ser encerrado daba un olor feo, no era muy fuerte pero nos obligaba a dejar encendido para que funcionará el extractor de aire

2026-05-16 via Nuitee
A
ackart Friends getaway Denver, Colorado
10
Amazing location close to lots
Pros:

This place was in a great location close to the plaza and walking distance to museums. Very safe and the breakfast were delicious. Staff was friendly and helpful. Rooms we’re comfortable and good size. Loved the terrace for yoga and playing games.

2026-05-14 via Tripadvisor
A
Alvaro Medina solo_traveller mx
9
Pros:

Su ubicación y su comodidad

Cons:

El sofá cama, incómodo

2026-05-14 via Nuitee
J
Jean family_with_children za
8
Enjoyable
Pros:

Breakfast was good, although the coffee could have been better. Staff was friendly and spoke English. Location was good.

Cons:

A small fridge in the room will help.
Beds were noisy when one turn during the night.
The shower tap was difficult to figure out at first.

2026-05-11 via Nuitee
C
claudia couple co
10
Excepcional
Pros:

La limpieza y ubicación

2026-05-06 via Nuitee
R
Ramakrishnan couple us
5
Overall positive, convenient and great value for money
Pros:

Value for money

Cons:

Noise level from street high. Front desk staff were not as courteous. Every day only one coffee powder packet was left in the room even after I told them we were two people. Re-entry was always difficult as they locked the entrance door. Breakfast was decent ur not as good.

2026-05-05 via Nuitee
M
moises couple us
8
2026-04-27 via Nuitee