Monte Santo Resort

Hotels
Highgate Independent
9 (122 reviews)
Monte Santo Aldeamento Turistico, Rua Joao Paulo II, Lagoa, 8400-559 , Lagoa , PT

Facilities

Full-service spa
Fitness facilities
Proposal/romance packages available
Express check-out
Arcade/game room
Comprehensive recycling policy
Health club
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Clean and comfortable
Family friendly
Great food
Cons:
Room maintenance issues
Poor handling of service requests
Breakdown of facilities

Categories

Cleanliness
8.96
Multiple reviews mentioned cleanliness positively, but some also expressed concerns about room maintenance.
Service
8.93
Service was highlighted as good, though there were some reported issues with responsiveness to maintenance requests.
Location
9.47
The location was mentioned positively, with easy access to nearby attractions.
Room Quality
7.92
Several reviews indicated needed maintenance and updates in the rooms.
Amenities
9.45
Amenities were generally well-received, with positive feedback on pool and recreational areas.
Value for Money
8.91
The overall experience was viewed favorably despite some issues, leading to satisfactory value for money.
Food and Beverage
9.46
Breakfast and bar offerings received positive mentions across reviews.
Overall Experience
8.93
Guests overall had a good experience, though some specific issues detracted from the ideal stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:59

Property Description

Discover the perfect blend of luxury and relaxation at our exquisite hotel, Monte Santo Resort, located just a stone's throw from beautiful beaches.

Spa and Recreational Amenities
Unwind at our full-service spa offering soothing massages and invigorating body treatments. With five sparkling outdoor swimming pools, a thrilling water park, and a fully equipped health club, there’s something to indulge every guest.

Dining Experience
Savor delightful international cuisine at Aroma Restaurante or enjoy the convenience of room service while relaxing on your private balcony. Refresh yourself with a drink from our poolside bar or choose from our two stylish bars/lounges.

Comfort and Convenience
Our air-conditioned rooms are designed for your comfort, featuring kitchens and luxurious jetted bathtubs. Stay connected with complimentary wireless internet and enjoy the ease of our onsite amenities including a business center and airport shuttle service.

Book your stay at Monte Santo Resort today for an unforgettable experience!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • A car is recommended for transportation to and from this property.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FAO

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • Children and extra beds

    No rollaway/extra beds available

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 12

See all policies

Location

Guest Reviews

9
Based on 122 reviews
Cleanliness: 8.96
Service: 8.93
Location: 9.47
Room Quality: 7.92
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 8.93
M
Melanie couple de
8
Wir waren zufrieden, Personal ok.
Pros:

Die Lage des Hotels ist super, sehr schön angelegt, große Pools, auch für Kinder geeignet.

Cons:

Es sollte auf jedenfalls sehr deutlich geschrieben werden, dass das Hotel eigentlich ein Familienhotel ist, das ist auch ok, aber ich ( wir ) finden es gut, das in der Hotelbeschreibing zu erwähnen und nicht,dass der Gast es selber herausfinden muss.
Das Essen ist nicht abwechslungsreich, vor allem zum Frühstück.
Es ist nach meinem Empfinden kein 5* Hotel, allenfalls 3*
Aber, vielleicht gelten im Ausland( speziell Portugal andere Leistungen dafür).
Bitte um kurze Erklärung.

2026-06-27 via Nuitee
P
Pablo couple es
10
2026-06-26 via Nuitee
F
Frans couple nl
9
Top
Pros:

Ruimte appartement

2026-06-26 via Nuitee
J
Joanne family_with_children sg
10
Would definitely come back to stay there again
Pros:

We had a wonderful experience at Santo Monte. It was a last-minute find for us after our original hotel was cancelled by the property just an hour before check-in. We found Santo Monte through Booking.com recommendations, and it turned out to be the best discovery.

From the moment we arrived, José gave us a fantastic introduction to the resort—informative, warm, and very professional. He made us feel immediately welcome and ensured we had everything we needed to settle in comfortably.

The accommodation options were great for our family of five, giving us the space and comfort we needed throughout our stay.

The restaurant staff were also very helpful on our last day, assisting us with refilling water and making our departure smooth and hassle-free. It made everything an easy and pleasant exit.

Overall, the service at Santo Monte was excellent, but José truly stood out for his attentiveness and knowledge. His introduction set the tone for a smooth and enjoyable stay, and we really appreciated his thoughtful approach.

A highly recommended stay for anyone looking for comfort, convenience, and attentive service.

2026-06-23 via Nuitee
M
Manoel family_with_children br
10
Excelente local para famílias. Retornaríamos com certeza.
Pros:

-Apartamentos muito aconchegantes
-Chuveiro muito bom
-Cama super confortável
-Berço disponível para bebês (confortável)
-Cozinha equipada
-Máquina de lavar boa
-Ambiente externo super agradável
Piscina interna gostosa
Perto de Carvoeiro
Muitas atividades próximas ao resort (de carro)
- quarto super espaço, limpo, novo
- ⁠roupas de cama e banho excelentes
- ⁠estrutura do resort muito boa: piscinas e parquinho
- local silencioso e tranquilo

Cons:

- poderiam oferecer alguns itens básicos de cozinha, como azeite, sal, pimenta e papel toalha

2026-06-22 via Nuitee
K
Kristine solo_traveller nl
10
Excellent, relaxing vacation
Pros:

Very clean, and staff was very polite. The resort is well-kept and so was the interior.

Cons:

The gym could be bigger. And at the time of my stay the hot tub was out of order.

2026-06-22 via Nuitee
S
Sergio Luis solo_traveller es
7
2026-06-21 via Nuitee
N
Neil family_with_children us
8
2026-06-21 via Nuitee
P
Pamela family_with_children us
8
2026-06-20 via Nuitee
R
Raphaela family_with_children gb
8
2026-06-20 via Nuitee
D
Declan family_with_children ie
9
Lovely Resort
Pros:

Lovely resort very relaxed with good facilities

Cons:

Could do with tables and chairs at the pool bar only had sofa and bean bags

2026-06-19 via Nuitee
D
Denis solo_traveller pt
8
2026-06-10 via Nuitee
R
Rute couple pt
6
2026-06-09 via Nuitee
N
Nuno Filipe family_with_children pt
8
2026-06-08 via Nuitee
N
Nadia family_with_children ch
10
Pros:

Der Aufenthalt war sehr gut. Die Wohnung war riesen gross und wir hatten noch einen grossen Sitzplatz dazu. Die Anlage ist sehr gross/gemütlich. Wir waren mit einem Auto unterwegs, es gab PP in der Nähe des Zimmers, es gab einen Innen- und Aussenpool (leider nicht beheizt). Es gab eine Art Bar beim Aussenpool und ein feines Restaurant (etwas überteuert). Das Personal ist sehr freundlich. Es gab noch ein Miniclub für die Kinder, das könnte man auch etwas hübscher gestalten- sehr chaotisch aber den Kids hat es gefallen, mal zu malen oder auf dem Spielplatz zu sein.

Cons:

Es ist kein 5 Sterne, es ist sehr geläufig und hat alles was man in den Ferien braucht, aber man sieht schon das es ein älteres Hotel ist.

2026-06-08 via Nuitee
J
Joe couple ca
9
2026-06-07 via Nuitee
T
Tzvetelina couple pt
10
2026-06-07 via Nuitee
J
José family_with_children pt
9
Pros:

Simpatia e atenção dos funcionários

2026-06-07 via Nuitee
P
Phoebe family_with_children us
9
2026-06-07 via Nuitee
S
Sarah family_with_children gb
10
2026-06-07 via Nuitee