Sheraton Jacksonville Hotel

Hotels
•
Sheraton
9.4 (496 reviews)
10605 Deerwood Park Boulevard , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Comfortable bed
Excellent breakfast
Pleasant staff
Cons:
High parking charges
Maintenance issues
Inconsistent service

Categories

Cleanliness
9.55
The room was comfortable and exceptionally clean.
Service
9.99
All personnel were pleasant and welcoming!
Location
9.56
Standard quality for this hotel tier.
Room Quality
9.51
Comfortable bed in a quiet room.
Amenities
9.54
Bathroom amenities were great and added extra comfort.
Value for Money
9
Charges for parking and breakfast may affect perceived value.
Food and Beverage
8.55
Breakfast options were plentiful but some reviews indicated dissatisfaction.
Overall Experience
9.52
Great weekend stay overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:01

Property Description

Indulge in Comfort and Convenience

Bold City Grill Restaurant and Bar:
Savor the flavors of Bold City Brewery beers at our on-site restaurant, offering a delectable menu featuring sandwiches, seafood, and rib eye steak. Don't miss out on our weekly rotating menu specials.

Modern Amenities:
Relax in rooms equipped with a flat-screen cable TV, desk, and free WiFi. Enjoy the convenience of coffee-making facilities, plush towels, and crisp linen during your stay.

Stay Active and Engaged:
Take advantage of our indoor pool, fitness center, and on-site convenience store. With a 24-hour front desk, free parking, and service desk, we ensure your needs are met promptly and efficiently.

Book now to experience the best of Jacksonville at Sheraton Jacksonville Hotel.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 496 reviews
Cleanliness: 9.55
Service: 9.99
Location: 9.56
Room Quality: 9.51
Amenities: 9.54
Value for Money: 9
Food and Beverage: 8.55
Overall Experience: 9.52
H
Horace • family_with_children • us
10
2026-02-12 • via Nuitee
L
Lillie • couple • us
7
Pros:

The breakfast was really good. The atmosphere was peaceful ☺️

Cons:

Everything was good except the hair on the bathroom floor and in the shower

2026-02-09 • via Nuitee
K
K689CCmichaelp • Business
10
Excellent every time
Pros:

I live in Pennsylvania but travel to my company’s headquarters in Jacksonville regularly and hold meetings here with my team. There are many hotel options in the area, but I always choose this hotel because of Todd, the bartender here. He consistently provides attention and exceptional service to me and every member of my team, and can’t be more grateful for the hospitality and friendship he offers us. Todd is a great asset to your company, always!

2026-01-29 • via Tripadvisor
E
Edward • couple • us
7
Bleach smell sheets and no microwave in the room
Pros:

Location

Cons:

No microwave in the room

2026-01-27 • via Nuitee
R
Renan • couple • us
7
2026-01-26 • via Nuitee
K
Karen • family_with_children • us
10
Pros:

Check in was great. The bartender was amazing.

2026-01-26 • via Nuitee
S
Sharina • couple • us
7
Thin walls, no sleep
Pros:

Very clean, comfy bed, newer fixtures.

Cons:

Very very thin walls. Can hear tvs and people talking, coughing, and snoring through the walls. Not good for light sleepers.

2026-01-26 • via Nuitee
S
Sammy • couple • us
10
Pros:

Very nice and clean

2026-01-24 • via Nuitee
A
Ashley • couple • us
10
2026-01-23 • via Nuitee
C
Caio • solo_traveller • us
8
2026-01-19 • via Nuitee
B
Brittany • couple • us
8
2026-01-19 • via Nuitee
K
Kaitlyn • family_with_children • us
10
2026-01-19 • via Nuitee
B
Bruce • couple • us
5
Was highly rated when I booked, but to me a 3 star experience
Pros:

Location good, breakfast good

Cons:

Elevator slow, walls to thin, seemed worn out

2026-01-19 • via Nuitee
A
Amanda • solo_traveller • us
8
2026-01-19 • via Nuitee
S
Shaquita • family_with_children • us
8
Pros:

Friendly staff. Very clean rooms

2026-01-19 • via Nuitee
D
Dukes • family_with_children • us
8
2026-01-19 • via Nuitee
W
William • family_with_children • us
10
Highly recommend! This brand of hotel is doing right!
Pros:

Great location and friendly staff. Room was clean and had a great time.

Cons:

Nothing! All good

2026-01-18 • via Nuitee
K
karianna • couple • us
10
2026-01-12 • via Nuitee
S
Sammy • couple • us
10
Pros:

Easy to access to everything

2026-01-10 • via Nuitee
F
Frederic • family_with_children • ca
10
2026-01-10 • via Nuitee