Sheraton Jacksonville Hotel

Hotels
•
Sheraton
9.4 (525 reviews)
10605 Deerwood Park Boulevard , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Comfortable bed
Excellent breakfast
Pleasant staff
Cons:
High parking charges
Maintenance issues
Inconsistent service

Categories

Cleanliness
9.55
The room was comfortable and exceptionally clean.
Service
9.99
All personnel were pleasant and welcoming!
Location
9.56
Standard quality for this hotel tier.
Room Quality
9.51
Comfortable bed in a quiet room.
Amenities
9.54
Bathroom amenities were great and added extra comfort.
Value for Money
9
Charges for parking and breakfast may affect perceived value.
Food and Beverage
8.55
Breakfast options were plentiful but some reviews indicated dissatisfaction.
Overall Experience
9.52
Great weekend stay overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:01

Property Description

Indulge in Comfort and Convenience

Bold City Grill Restaurant and Bar:
Savor the flavors of Bold City Brewery beers at our on-site restaurant, offering a delectable menu featuring sandwiches, seafood, and rib eye steak. Don't miss out on our weekly rotating menu specials.

Modern Amenities:
Relax in rooms equipped with a flat-screen cable TV, desk, and free WiFi. Enjoy the convenience of coffee-making facilities, plush towels, and crisp linen during your stay.

Stay Active and Engaged:
Take advantage of our indoor pool, fitness center, and on-site convenience store. With a 24-hour front desk, free parking, and service desk, we ensure your needs are met promptly and efficiently.

Book now to experience the best of Jacksonville at Sheraton Jacksonville Hotel.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 525 reviews
Cleanliness: 9.55
Service: 9.99
Location: 9.56
Room Quality: 9.51
Amenities: 9.54
Value for Money: 9
Food and Beverage: 8.55
Overall Experience: 9.52
S
salah • couple • us
10
staff was great friendly and efficient
Pros:

didn't have breakfast left early morning

2026-04-24 • via Nuitee
L
Luis • couple • us
10
2026-04-20 • via Nuitee
A
aa28e3efa10c7062f8aa67336538395d • solo_traveller • us
10
2026-04-18 • via Nuitee
• couple • us
8
2026-04-16 • via Nuitee
9
912a2cb5a57071c415173dec1aeeb6df • couple • us
9
2026-04-14 • via Nuitee
2
2be6b6da7e8b70ef67ab131b4664ab57 • couple • lv
9
2026-04-13 • via Nuitee
C
caaf734bc5c87064851c6119cd0a2b3e • couple • us
10
2026-04-13 • via Nuitee
C
cce5dd09067d702440f9a706edc038eb • couple • us
9
overall my stay was amazing
Pros:

customer service was awesome

Cons:

one of the ladies in dining area was rude

2026-04-13 • via Nuitee
S
Shawn • family_with_children • us
9
2026-04-06 • via Nuitee
W
Walker • couple • us
10
I will be back
Pros:

Everything

Cons:

Nothing

2026-04-01 • via Nuitee
P
Porshe • couple • us
10
Will most definitely stay again!
Pros:

Absolutely loved the room and how close it was to everything I needed!

2026-03-30 • via Nuitee
D
Daryll • couple • us
10
So good I would stay there afain.
Pros:

Conveniently located and very clean room.

2026-03-26 • via Nuitee
P
Pritchard • family_with_children • gb
8
Pros:

Bar, location and facilities

Cons:

Breakfast

2026-03-24 • via Nuitee
N
Nolan • couple • us
9
Pros:

Nice and clean

Cons:

Microwave located in lobby

2026-03-23 • via Nuitee
S
Scott • extended_group • us
10
2026-03-23 • via Nuitee
K
Kadarius • couple • us
10
2026-03-22 • via Nuitee
R
rongQ2127IF • Business • Alpharetta, Georgia
10
Great hotel and staff
Pros:

The hotel was quiet and comfortable. The staff were friendly and professional. Brice at the desk was very helpful and went out his way to help. The bar tender was a hoot, and he worked very hard in a crowd. When in JAX pick this one!

2026-03-14 • via Tripadvisor
A
Amanda • couple • us
10
Wonderful
Pros:

The breakfast was amazing and the staff was awesome

Cons:

Nothing that I can think of

2026-03-09 • via Nuitee
R
Reggie • family_with_children • us
6
2026-03-09 • via Nuitee
G
Green • couple • us
10
Pros:

My previous hotel cancelled my reservation and I was stressed out. Bryce was working the front desk and he was super helpful and nice. I was really stressed out and they helped me to calm down.

2026-03-09 • via Nuitee