Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Tour desk
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful views
Cons:
Shabby bathrooms
Pool area could need improvement
Dated apartments

Categories

Cleanliness
8.39
Rooms were beautiful and clean, but some apartments had issues such as shabby bathrooms.
Service
9.36
Great helpful kind staff throughout the stay.
Location
9.9
Stunning location, walking distance to shops and beach.
Room Quality
8.35
Some apartments were dated and in poor condition.
Amenities
8.38
Amenities like pool could be improved, lack of shade mentioned.
Value for Money
8.84
Good value considering the location, but some rooms did not justify the price.
Food and Beverage
9.39
Close proximity to restaurants and cafes with good dining options.
Overall Experience
9.36
Overall a great stay with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:35

Property Description

Spacious Apartments with Balcony and Full Facilities
Experience the luxury of self-contained apartments in Coolangatta, each featuring a spacious balcony, full kitchen, and laundry facilities. Enjoy the convenience of unlimited free WiFi during your stay.

Relaxation and Recreation Amenities
Unwind in the outdoor heated pool, spa pool, or sauna at Points North Apartments. Take advantage of the full-size tennis courts, and have fun in the small games room available for guests.

Convenient Location and Nearby Attractions
Situated in the heart of Coolangatta, Points North Apartments are within walking distance of restaurants, cafes, and boutique shops. Explore the Gold Coast area with ease, including its famous theme parks and attractions, all just a short drive away.

Book now and indulge in a memorable stay at Points North Apartments Gold Coast.

Important information:

Please note that a 2.42% surcharge applies for payments with American Express credit cards.

Please note that a 1.65% surcharge applies for payments with Visa and Mastercard credit cards.

Please note that this property does not accept payments with Diners Club credit cards.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a 'No Party Policy'.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note that the reception desk is located at the entrance on Dutton Street. Guests can contact the hotel prior to arrival for further details, using the information found on the booking confirmation.
Office hours:
Monday - Friday 8:00 - 16:30
Saturday, Sunday and public holidays 8:00 - 14:00

Free covered car parking is available on-site for 1 vehicle only. Additional paid parking is available at The Strand Shopping Center.

Please note that this property has a strict 'No Party Policy'.

EXCITING NEWS!

Points North Apartments is getting a face-elevator!. This involves the exterior of the building being washed down, and a fresh coat of paint. The good news is that your view should not be interrupted, as the works will be done by abseilers (no scaffolding). While you may notice a bit of noise and activity Monday to Friday between now and the end of April 2025. We will do our best to minimize any disruption during your stay. We greatly appreciate your understanding and patience as we work to improve our property for your future enjoyment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Mon, Mar 16, 2026 until Sat, Mar 13, 2027
Hot tub/jacuzzi is closed from 2027-03-13 until 2026-03-16

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 28 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 1377 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
J
Jay • family_with_children • au
3
Regrettable stay, we did not stay a second night as planned, booked another hotel and left as quickly as we could. Do no
Pros:

Location

Cons:

The apartment was filthy. The floors were greasy and there was sand everywhere, no cleaning equipment nor housekeeping available to clean. I borrowed a mop and bucket to mop the floors so we could even walk on the tiles.
Pool closed due to structural engineer deeming it unsafe. The property and booking platform sold facilities that were Known to be closed indefinitely.

2026-05-01 • via Nuitee
N
Nowakowski • family_with_children • au
5
Pros:

Location and view was incredible

2026-04-30 • via Nuitee
F
Fiona • extended_group • au
9
Great location, beautiful apartment, shame the pool was out of action.
Pros:

Location is fabulous - easy access to beach, shopping and restaurants. The 3-bed apartment was very spacious, comfortable with a great view of the ocean.

Cons:

Just disappointed that the pool area was under renovation - although at least we were able to access the pool in the next door hotel. We also had some issues using the TV - contacted Reception for assistance and they said they would get someone to help but no one called us back.

2026-04-29 • via Nuitee
C
Colleen • couple • au
8
2026-04-27 • via Nuitee
T
Tomkins • extended_group • au
10
Cons:

Pool was closed and not told till after booking confirmation would have changed dates

2026-04-27 • via Nuitee
R
Roshad • solo_traveller • au
7
2026-04-21 • via Nuitee
J
James • couple • au
9
2026-04-21 • via Nuitee
B
Barbara • couple • au
9
Great relaxing break with great views and close to everything
Pros:

Well appointed apartment- good views very comfortable

Cons:

N/a

2026-04-20 • via Nuitee
• couple • au
7
2026-04-19 • via Nuitee
K
Katrina • couple • au
10
Pros:

Great position for the things we wanted to do

2026-04-19 • via Nuitee
J
Jeffery • couple • au
7
Great staycation for us tha felt homely with upgraded views.
Pros:

Location is great views great and apartment was very liveable and felt homely.

Cons:

Facilities were closed for engineering and repair.

2026-04-16 • via Nuitee
R
Rebecca • family_with_children • au
9
2026-04-11 • via Nuitee
E
Elaine • extended_group • au
10
A short but sweet family break.x
Pros:

Loved the location- patrolled beaches , park, pathway for scooter rides,easy access to eateries, supermarket. Secure patking a bonus and beach views!!

Cons:

Needing to leave and go back to Canberra!

2026-04-10 • via Nuitee
S
Suzanne • couple • au
9
Perfect
Pros:

Great location close to everything fantastic view

Cons:

Nil

2026-04-10 • via Nuitee
K
Kate • couple • au
2
Photos are deceiving and bad value for money… would look elsewhere in future.
Pros:

The location

Cons:

They didn’t put us in the correct room that we booked. Then it took hours of discussions then finally were moved a day later.
There pool facilities were not available and were not offered a discount but were given the option of using a pool many buildings over but you could only use the swipe for two hours.

2026-04-08 • via Nuitee
T
Troy • solo_traveller • au
3
Disappointing apartment
Pros:

The view

Cons:

The apartment was described as deluxe. Was certainly not. Dated with miss matched furniture, walls with paint coming off and the bathroom floor not particularly clean. And an iron that did not work. Reported the iron was told another would come and it didn't.

2026-04-07 • via Nuitee
D
Diane • family_with_children • au
7
Enjoyed our stay.
Pros:

The location and ease of checking in.

Cons:

No availability of pool area. The apartment needs an update.

2026-04-06 • via Nuitee
W
Wendy • extended_group • au
10
2026-04-06 • via Nuitee
W
Wendy • couple • au
8
Everything was so handy with a fabulous view of the ocean.
Pros:

The location and the view.

Cons:

Pool and spa closed.

2026-04-05 • via Nuitee
K
Kirsten • couple • au
9
Weekend away with my Hisband
Pros:

Love this hotel. Always stay there when I. Coolangatta

Cons:

Nothing

2026-04-04 • via Nuitee