Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Tour desk
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful views
Cons:
Shabby bathrooms
Pool area could need improvement
Dated apartments

Categories

Cleanliness
8.39
Rooms were beautiful and clean, but some apartments had issues such as shabby bathrooms.
Service
9.36
Great helpful kind staff throughout the stay.
Location
9.9
Stunning location, walking distance to shops and beach.
Room Quality
8.35
Some apartments were dated and in poor condition.
Amenities
8.38
Amenities like pool could be improved, lack of shade mentioned.
Value for Money
8.84
Good value considering the location, but some rooms did not justify the price.
Food and Beverage
9.39
Close proximity to restaurants and cafes with good dining options.
Overall Experience
9.36
Overall a great stay with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:35

Property Description

Spacious Apartments with Balcony and Full Facilities
Experience the luxury of self-contained apartments in Coolangatta, each featuring a spacious balcony, full kitchen, and laundry facilities. Enjoy the convenience of unlimited free WiFi during your stay.

Relaxation and Recreation Amenities
Unwind in the outdoor heated pool, spa pool, or sauna at Points North Apartments. Take advantage of the full-size tennis courts, and have fun in the small games room available for guests.

Convenient Location and Nearby Attractions
Situated in the heart of Coolangatta, Points North Apartments are within walking distance of restaurants, cafes, and boutique shops. Explore the Gold Coast area with ease, including its famous theme parks and attractions, all just a short drive away.

Book now and indulge in a memorable stay at Points North Apartments Gold Coast.

Important information:

Please note that a 2.42% surcharge applies for payments with American Express credit cards.

Please note that a 1.65% surcharge applies for payments with Visa and Mastercard credit cards.

Please note that this property does not accept payments with Diners Club credit cards.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a 'No Party Policy'.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note that the reception desk is located at the entrance on Dutton Street. Guests can contact the hotel prior to arrival for further details, using the information found on the booking confirmation.
Office hours:
Monday - Friday 8:00 - 16:30
Saturday, Sunday and public holidays 8:00 - 14:00

Free covered car parking is available on-site for 1 vehicle only. Additional paid parking is available at The Strand Shopping Center.

Please note that this property has a strict 'No Party Policy'.

EXCITING NEWS!

Points North Apartments is getting a face-elevator!. This involves the exterior of the building being washed down, and a fresh coat of paint. The good news is that your view should not be interrupted, as the works will be done by abseilers (no scaffolding). While you may notice a bit of noise and activity Monday to Friday between now and the end of April 2025. We will do our best to minimize any disruption during your stay. We greatly appreciate your understanding and patience as we work to improve our property for your future enjoyment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 28 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 1334 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
J
janine couple au
8
Loved location and the view
Pros:

Location

Cons:

The cleanliness was not up to standard . Lots of hairs from previous tenants and surfaces dusty . Quite obvious cleaners don’t take the time to make it spotless . Aircon is on front veranda so sitting outside the hot air is blowing directly onto you .

2026-03-12 via Nuitee
M
Mary couple au
8
Fantastic stay in a superb location. Would definitely stay again
Pros:

Fantastic views and location- very spacious apartment nicely furnished with great kitchen and laundry facilities. Foxtel included on large tv . Secure underground carpark. Across the road to surf club and beach, plus internal access to Strand Arcade including supermarkets, restaurants, pharmacy . Quiet and peaceful- great balcony for breakfast and evening drinks with beautiful ocean views.

Cons:

The reception staff were not very welcoming.
Also I was worried about opening windows without screens that a child could easily climb through ( we were not traveling with children )

2026-03-11 via Nuitee
B
Bernadette extended_group au
10
Weekend bliss
Pros:

Fabulous location. Everything we needed for a fabulous weekend away. Wouldn't hesitate to stay again.

2026-03-10 via Nuitee
M
Michelle couple au
9
Amazing location
Pros:

Great location, modern rooms and very comfortable and clean.

2026-03-06 via Nuitee
M
Michelle extended_group au
9
2026-03-06 via Nuitee
G
Geraldine extended_group au
8
Had a wonderful time as always
Pros:

The location and the wonderful views

Cons:

The unit we stayed in could probably do with some TLC

2026-03-05 via Nuitee
J
Jan family_with_children au
8
enjoyable but disappointing
Pros:

Found the position of unit very convenient.

Cons:

front of service reception grumpy and most unhelpful . no to every question, as a visitor no help at all.
This was a weekend .

2026-03-03 via Nuitee
I
Ian family_with_children au
8
Pros:

I liked that we were very central to everything, also having great access to heaps of food and entertainment options

2026-03-03 via Nuitee
E
Edwin family_with_children au
8
2026-03-02 via Nuitee
L
Loren couple au
10
Pros:

Location- close to beach, shops and resturants

2026-03-02 via Nuitee
T
Tammy family_with_children au
6
Great location, but outdated for cost of stay.
Pros:

Location

Cons:

Fans in rooms were not great, unit was very old and outdated.

2026-03-02 via Nuitee
J
Jacqueline family_with_children au
8
2026-03-02 via Nuitee
D
Dutta family_with_children au
6
Good
Pros:

Location is fabulous

Cons:

There is no air-conditioning in the bedrooms

2026-02-26 via Nuitee
B
Bronwen couple au
8
2026-02-26 via Nuitee
I
Ian extended_group au
10
Pros:

Location

Cons:

Nil

2026-02-25 via Nuitee
R
Rachael extended_group au
10
2026-02-23 via Nuitee
T
tanya extended_group au
10
Pros:

location was the draw card for us

Cons:

no air con in bedrooms was disappointing

2026-02-22 via Nuitee
F
Fiona family_with_children au
10
Great apartment, amazing position with fantastic access to amenities.
Pros:

We had a great stay. We had ocean views from the 19th floor which were fantastic. The apartment was clean and tidy and everything you need for a relaxing holiday. Awesome to have a Woolies just downstairs too.

Cons:

Pillows could do with an update.

2026-02-13 via Nuitee
R
Ross family_with_children au
8
2026-01-30 via Nuitee
Z
Zikhona family_with_children za
7
I booked a 2 bedroom superior sea view apartment and I was given the wrong apartment with partial view and which did not
Pros:

The property is situated in a great location.
Our apartment was newly renovated and clean.
It was very easy to get to the shops, restaurants and walk to the beach.

Cons:

the property needs cleaning from basement and common areas. Basement was badly stinking and common areas were not clean. The owner of 4-18 needs to make guests to feel at home and want to return to the place. It would have been nice to have sets of towels instead of 1 towel each on a 5day stay. There were not enough laundry soap, dish washing soap, shower soap, shampoo and conditioner on a 5 day family stay instead we told to go buy it to the shops if we needed them. That’s not cool at all.

2026-01-29 via Nuitee