Comfort Inn & Suites Muncie Near University

Hotels
•
Comfort
8 (420 reviews)
3400 North Marleon Drive , Muncie , US
+1 765-313-7365

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Lift / Elevator
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Review Highlights

Pros:
Clean rooms and property
Comfortable beds
Friendly/helpful front desk staff (several mentions)
Good/good-variety breakfast
Convenient location near restaurants, stores, and university
Room size and general comfort
Cons:
Noise issues in some rooms (notably room 105) and thin walls
Room maintenance problems (outlets, lights, curtains, toilet, carpet)
Outdated TV/limited selection
Pool issues (small, over-chlorinated or very cold)
Fitness room lacking equipment / broken treadmill
At least one severe service failure with reservation and refund handling

Categories

Cleanliness
8.5
Generally praised across reviews (clean rooms, property described as clean, and guests noting a noticeable smell of cleanliness), though a few reports mention dirty carpet and floor issues in specific rooms.
Service
8.5
Several mentions of very positive staff interactions (named staff like Lyndsey, friendly front desk agents, helpful staff moving a lamp) but a few notable negatives (unprofessional front desk attitude and a guest whose reservation was not honored and who received poor assistance).
Location
9
Consistently positive: convenient to restaurants, stores, Walmart, Ball State/university and local shopping; many guests highlighted the location as a plus.
Room Quality
7
Mixed to slightly below average: comfortable beds reported by many but also complaints about noise (room 105), outdated TVs, limited outlets or unsafe outlets, incomplete lighting, curtains not closing, low-flow shower issues, and occasional dirty carpet or maintenance problems.
Amenities
7.5
Mixed: breakfast is frequently noted positively, but pool issues (small, over-chlorinated or very cold), limited fitness equipment and a broken treadmill, and noisy/adjacent ice machine or laundry impact the amenities score.
Value for Money
7
Some guests felt the price was high for an older, basic hotel; value perceptions are mixed, with several guests otherwise satisfied but at least one direct comment on pricing.
Food and Beverage
8.5
Breakfast repeatedly described as good or having a nice variety; occasional complaints about shortages or late refills but overall generally positive dining/breakfast experiences.
Overall Experience
8
Overall positive sentiment: many guests found the stay comfortable, clean, and convenient with friendly staff, though there are isolated serious negatives (reservation error, safety scare, and room-specific maintenance/noise problems) that temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location
Located just minutes away from Ball State University and popular local attractions, the Comfort Inn & Suites is the perfect choice for your stay in Muncie, IN.

Amenities Galore
Enjoy a range of amenities including free breakfast, high-speed Internet, indoor pool, and exercise room. Our rooms feature all the comforts of home with microwaves, refrigerators, and flat-screen TVs.

Nearby Attractions
Explore the nearby Prairie Creek Reservoir for outdoor activities or shop at the Muncie Mall. With various dining options close by, your stay with us will be both convenient and enjoyable.

Book your stay at Comfort Inn & Suites now for a comfortable and memorable experience in Muncie!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 420 reviews
Cleanliness: 8.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
J
Jacklyn • couple • us
9
Our stay was relaxing as we needed it to be.
Pros:

Husband made himself a waffle, delicious. I had the eggs/sausage/potato/gravy mixture. It was good.

Cons:

The ham was maybe room temp, could have been at least warm.. There was pitcher of ice cold water, but no cups others then coffee cups to use.

2026-11-05 • via Nuitee
R
Ricky • solo_traveller • us
10
Pros:

Location, accessible, room, price and cleanliness.

Cons:

I have no dislikes or complaints.

2026-11-05 • via Nuitee
P
Patricia • couple • us
8
A good stay except for the noise
Pros:

Clean room, comfortable bed,

Cons:

Room 105 must be the noisiest room in the hotel. Right by it is the ice machine, elevator, exit door, public restrooms and the hotel laundry. You could hear everything. If you are sensitive to noise avoid this room.

2026-10-29 • via Nuitee
T
Tonia • couple • us
8
In the area we would probably stay here
Pros:

The desk staff were friendly. The room was clean, comfortable and met our expectations.

Cons:

The elevator perhaps needs some maintenance. The sliding bathroom door was really heavy and hard to open and close

2026-10-29 • via Nuitee
D
Danielle • extended_group • us
6
2026-10-25 • via Nuitee
L
Linda • couple • us
10
2026-10-21 • via Nuitee
T
Teresa • family_with_children • us
10
Pros:

Everything was exceptional LYNDSEY at the front desk was amazing.

Cons:

Everything was perfect

2026-10-19 • via Nuitee
D
Dorothée • solo_traveller • ch
7
2026-10-19 • via Nuitee
R
Rick • couple • us
10
2026-10-14 • via Nuitee
B
Beth • solo_traveller • us
10
2026-10-13 • via Nuitee
C
Christine • family_with_children • us
6
2026-10-10 • via Nuitee
T
Tyler • solo_traveller • us
10
2026-10-08 • via Nuitee
B
Beth • solo_traveller • us
10
2026-10-07 • via Nuitee
K
Kathy • solo_traveller • us
8
Pros:

The location for me was great and the breakfasts were good. I really didn't see the front office staff at all. You could smell the cleanliness of the hotel.

Cons:

Nothing

2026-09-16 • via Nuitee
J
Julianne • family_with_children • us
10
2026-09-15 • via Nuitee
K
Kaytlynn Middleton • solo_traveller • us
4
Pros:

The water pressure was great, the beds were comfortable, and the breakfast was decent.

Cons:

The TV needs to be updated or at the very least, have the ability to screen share because the guide had very little selection, especially for kids. The pool wasn't terrible but you cant stay in it too long because the water is freezing. You could also hear everything that was going on outside the door. Only half the lights in the room actually worked.

2026-09-14 • via Nuitee
L
Laura • solo_traveller • us
8
2026-09-14 • via Nuitee
S
Sharon • extended_group • us
8
Short stay for parents weekend and just needed a room to crash
Pros:

Size of the rooms

Cons:

Curtains didn’t close all the way

2026-09-13 • via Nuitee
S
Sharon • family_with_children • us
7
2026-09-13 • via Nuitee
J
James • solo_traveller • us
9
Would Stay Again.
Pros:

Comfortable beds, everything worked, Clean.

Cons:

LOW FLOW SHOWER!

2026-09-09 • via Nuitee