TownePlace Suites Jacksonville Butler Boulevard

Hotels
•
TownePlace Suites by Marriott
8.3 (216 reviews)
4801 Lenoir Avenue , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Hotel room was nicely remodeled
Professional front desk service
Cons:
Hot tub was not working properly
Doors were hard to open

Categories

Cleanliness
8.45
The hotel room was nicely remodeled and it was very clean.
Service
8.45
The lady at the front desk was professional and proficient.
Location
8.45
Standard quality for this hotel tier.
Room Quality
8.45
The hotel room was nicely remodeled.
Amenities
7.45
Hot tub was not working properly.
Value for Money
8.45
Standard quality for this hotel tier.
Food and Beverage
8.45
Standard quality for this hotel tier.
Overall Experience
8.25
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:47

Property Description

Luxurious Accommodation with Fully Equipped Kitchens
Experience the convenience of fully equipped kitchens and 32-inch flat-screen TVs at our hotel in the Southpoint business district. Prepare your favorite meals or enjoy our delicious continental breakfast with eggs and sausage.

Relaxing Amenities for Your Enjoyment
Unwind in our heated swimming pool and hot tub, stay active in the on-site fitness center, or savor a BBQ on our furnished patio. Take advantage of the spacious work desk with an ergonomic chair in every unit for a comfortable stay.

Convenient Location near Major Attractions
Explore Jacksonville with ease as we are less than 10 miles from the city center, Jacksonville Beach, University of North Florida, and Jacksonville Municipal Stadium. Book now for a memorable stay at TownePlace Suites Jacksonville Butler Boulevard.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 216 reviews
Cleanliness: 8.45
Service: 8.45
Location: 8.45
Room Quality: 8.45
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.25
R
Ramona • couple • us
8
2026-07-17 • via Nuitee
A
Arnetta • solo_traveller • us
10
The staff was very helpful and so nice.
Pros:

The smell and the staff

Cons:

That the closest elevator was out

2026-07-13 • via Nuitee
A
Anjelica • solo_traveller • us
10
2026-07-11 • via Nuitee
K
Kennetra • family_with_children • us
10
Pros:

Very clean property , staff was very professional, amenities & breakfast where perfect .

2026-07-10 • via Nuitee
C
Chiqui • family_with_children • us
10
2026-07-07 • via Nuitee
T
travis • extended_group • us
4
Lots of these places aloud homeless people to destroy them then they tidy them up and they still stink
Pros:

Location to were we were going

Cons:

In the hood not to mention it’s definitely a hosting place for welfare families.. they tried to polish this turd but it’s still a turd.. the front desk gentleman was nice and friendly and the breakfast lady was helpful

2026-07-07 • via Nuitee
C
Coke • solo_traveller • us
10
2026-07-03 • via Nuitee
E
Eugene • solo_traveller • us
10
Pros:

Lovely stay

2026-06-19 • via Nuitee
F
fred fleming • solo_traveller • us
10
2026-06-08 • via Nuitee
T
tampabrat22 • Business • Brandon, Florida
10
Comfortable Stay for a Work Trip
Pros:

I stayed here for a work trip and found it to be comfortable and convenient. The hotel is a little older, but it was clean and well-maintained. The bed was comfortable, there were plenty of TV channels to relax with after work, and I appreciated having a full kitchen available. While I didn't need it for this trip, it would be a great feature for longer stays.

The room also had a comfortable couch and a desk, which gave me plenty of space to relax and get some work done. Overall, the hotel had all the comforts of home and was a good value. I would stay here again for business travel.

2026-06-06 • via Tripadvisor
M
Marie • solo_traveller • us
1
2026-06-06 • via Nuitee
A
Alicia • family_with_children • us
7
The staff were amazing & extremely helpful. I would definitely stay here again but absolutely would not get the room
Pros:

The property was clean

Cons:

We got the king room with a sofa bed. The sofa bed did not pull out. It was just a longer couch that was nearly hard as a rock. My son laid on it but did not fit.
The king bed was hard to me but my husband loved it.

2026-05-25 • via Nuitee
M
McQueen • solo_traveller • us
10
2026-05-19 • via Nuitee
K
Kristin • couple • us
10
2026-05-17 • via Nuitee
J
James • couple • us
7
Debbie at the front desk was very helpful and great personality and the cleaning staff were very friendly the location w
Pros:

Beautiful pool and hot tub breakfast was good and room was clean

2026-05-17 • via Nuitee
S
Shereé • solo_traveller • us
8
Pros:

The room was clean. Staff was welcoming.

Cons:

The bed was hard. And the tub was slippery.

2026-05-10 • via Nuitee
S
Shameka • family_with_children • us
5
Pros:

Very good everything was good

2026-05-04 • via Nuitee
M
Maya • couple • us
10
2026-04-27 • via Nuitee
N
Nicole • couple • bm
9
Pros:

Great location

2026-04-27 • via Nuitee
D
Darrick • solo_traveller • us
8
Pros:

The location was good! The Breakfast offered was better than other locations. Didn't see any fruits available. But other than that it was a nice breakfast menu.

Cons:

I was in room 303 the vent fan and light didn't work in the bathroom, the kitchenette sink had a leak underneath. There was no hair dryer in the room. The light on the ceiling didn't work either.

2026-04-20 • via Nuitee