TownePlace Suites Jacksonville Butler Boulevard

Hotels
•
TownePlace Suites by Marriott
8.3 (223 reviews)
4801 Lenoir Avenue , Jacksonville , US
+1 904-296-1661

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Hotel room was nicely remodeled
Professional front desk service
Cons:
Hot tub was not working properly
Doors were hard to open

Categories

Cleanliness
8.45
The hotel room was nicely remodeled and it was very clean.
Service
8.45
The lady at the front desk was professional and proficient.
Location
8.45
Standard quality for this hotel tier.
Room Quality
8.45
The hotel room was nicely remodeled.
Amenities
7.45
Hot tub was not working properly.
Value for Money
8.45
Standard quality for this hotel tier.
Food and Beverage
8.45
Standard quality for this hotel tier.
Overall Experience
8.25
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:47

Property Description

Luxurious Accommodation with Fully Equipped Kitchens
Experience the convenience of fully equipped kitchens and 32-inch flat-screen TVs at our hotel in the Southpoint business district. Prepare your favorite meals or enjoy our delicious continental breakfast with eggs and sausage.

Relaxing Amenities for Your Enjoyment
Unwind in our heated swimming pool and hot tub, stay active in the on-site fitness center, or savor a BBQ on our furnished patio. Take advantage of the spacious work desk with an ergonomic chair in every unit for a comfortable stay.

Convenient Location near Major Attractions
Explore Jacksonville with ease as we are less than 10 miles from the city center, Jacksonville Beach, University of North Florida, and Jacksonville Municipal Stadium. Book now for a memorable stay at TownePlace Suites Jacksonville Butler Boulevard.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAX

Location

Guest Reviews

8.3
Based on 223 reviews
Cleanliness: 8.45
Service: 8.45
Location: 8.45
Room Quality: 8.45
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.25
L
LAP • couple • us
9
Perfect!
Pros:

The room, although small, had all the essentials for even a week or more stay. The breakfast was pretty solid and the staff person managing it was quite pleasant and attentive. The front staff were very positive, unhurried, and also attentive.

Cons:

For the price and a brief overnight stay, there really nothing I could say I disliked. As a professor once said to me in grad school when I went to complain about a grade, it was "a solid B+!"

2026-10-19 • via Nuitee
E
Eric • couple • us
10
It was a comfortable stay, made on short notice because a hurricane; staff was great!
Pros:

The breakfast was great with a nice variety of options. The location was easy to find using our Google Maps GPS, and appeared to be in a safe area with a number of other hotels and businesses. We were very comfortable there and very pleased with the accommodations and the staff! Very good value for the money!

Cons:

Everything exceeded our expectations.

2026-10-17 • via Nuitee
K
Kimberly • family_with_children • us
5
Nice quiet place just need better set up far a sofa bed
Pros:

The staff was very friendly

Cons:

The sofa bed was not what we expected.The mattress was stained and dirty looking and the smell when entering the building was so strong that my daughter had and anxiety attack

2026-09-07 • via Nuitee
J
Julius • couple • us
10
2026-08-31 • via Nuitee
H
Harris • solo_traveller • us
10
Pros:

Good location and customer service

Cons:

Everything was clean and you felt like at home

2026-08-29 • via Nuitee
H
Hatfield • solo_traveller • us
8
Ok
Pros:

The different eggs offered at breakfast

Tabitha was very helpful and takes great pride on her work. Very friendly staff.

Cons:

I thought I booked a kitchen with a range (oven capabilities). The said yes, but it was a microwave oven, 2 totally different appliances. I made do and cooked at my son's place rather than coming back to the hotel.

2026-08-19 • via Nuitee
S
Schmitt • extended_group • us
6
Ok, roof over my head and a bed to sleep in and that is about it.
Pros:

The 2 bedroom situation was nice. Plenty of room for the 3 of us. Bathroom needs to be updated to higher sink.

Cons:

The couch might be a pullout for when needed. Went downstairs and no "waters" in the little store and just very unaware of what may be needed. The pool area was not very inviting.

2026-08-17 • via Nuitee
A
Alerspr1 • solo_traveller • us
10
2026-08-13 • via Nuitee
M
Melie • solo_traveller • us
10
Pros:

Jessica was AMAZING 🥰 She handled every situation that we gave her with a pleasant attitude & was very nice. I called the front desk for several things about the sofa bed & she came up with a mattress for the sofa bed & helped us open it. She was great at responding to our needs. The hotel was clean & smelled amazing. Thanks Jessica 🥰

Cons:

The pool was small

2026-07-22 • via Nuitee
R
Ramona • couple • us
8
2026-07-17 • via Nuitee
A
Arnetta • solo_traveller • us
10
The staff was very helpful and so nice.
Pros:

The smell and the staff

Cons:

That the closest elevator was out

2026-07-13 • via Nuitee
A
Anjelica • solo_traveller • us
10
2026-07-11 • via Nuitee
K
Kennetra • family_with_children • us
10
Pros:

Very clean property , staff was very professional, amenities & breakfast where perfect .

2026-07-10 • via Nuitee
C
Chiqui • family_with_children • us
10
2026-07-07 • via Nuitee
T
travis • extended_group • us
4
Lots of these places aloud homeless people to destroy them then they tidy them up and they still stink
Pros:

Location to were we were going

Cons:

In the hood not to mention it’s definitely a hosting place for welfare families.. they tried to polish this turd but it’s still a turd.. the front desk gentleman was nice and friendly and the breakfast lady was helpful

2026-07-07 • via Nuitee
C
Coke • solo_traveller • us
10
2026-07-03 • via Nuitee
E
Eugene • solo_traveller • us
10
Pros:

Lovely stay

2026-06-19 • via Nuitee
F
fred fleming • solo_traveller • us
10
2026-06-08 • via Nuitee
T
tampabrat22 • Business • Brandon, Florida
10
Comfortable Stay for a Work Trip
Pros:

I stayed here for a work trip and found it to be comfortable and convenient. The hotel is a little older, but it was clean and well-maintained. The bed was comfortable, there were plenty of TV channels to relax with after work, and I appreciated having a full kitchen available. While I didn't need it for this trip, it would be a great feature for longer stays.

The room also had a comfortable couch and a desk, which gave me plenty of space to relax and get some work done. Overall, the hotel had all the comforts of home and was a good value. I would stay here again for business travel.

2026-06-06 • via Tripadvisor
M
Marie • solo_traveller • us
1
2026-06-06 • via Nuitee