Holiday Inn Express Hotel & Suites Waukegan/Gurnee by IHG

Hotels
•
Holiday Inn Express
8.9 (711 reviews)
611 Lakehurst Road , Waukegan , US
+1 847-473-4400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Nice breakfast options
Helpful management
Cons:
Some rooms require maintenance
Limited variety in breakfast for dietary needs

Categories

Cleanliness
8.45
The property was well-kept and clean, although some reviews mentioned upkeep issues.
Service
9.25
Management and staff were reported as very helpful and friendly.
Location
9.25
Conveniently located near various stores and restaurants, particularly praised for proximity to graduation events.
Room Quality
8.25
Some guests found the rooms run down and uncomfortable, affecting the overall score.
Amenities
9.05
The hotel provided a good breakfast and other amenities like a gym and pool.
Value for Money
8.85
Overall, guests felt the hotel provided decent value for the price.
Food and Beverage
8.95
Breakfast options were generally well received, although some guests suggested more variety.
Overall Experience
9.15
Overall experience rated highly due to comfort and staff, with few notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:40

Property Description

Convenient Location near Six Flags Great America
Located just 4 miles from Six Flags Great America, Holiday Inn Express Hotel & Suites Waukegan/Gurnee offers easy access to the thrilling amusement park.

Modern Amenities for Comfort
Enjoy a comfortable stay with amenities like an indoor pool, free Wi-Fi, and in-room conveniences such as a microwave, fridge, and flat-screen TV.

Complimentary Breakfast and Fitness Facilities
Start your day right with a hot breakfast served every morning. Stay active at the 24-hour fitness center or catch up on work at the business center.

Experience convenience and comfort at Holiday Inn Express Hotel & Suites Waukegan/Gurnee. Book your stay now for a memorable trip!

Important information:

Guests must be at least 21 years old to reserve a room at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.9
Based on 711 reviews
Cleanliness: 8.45
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 9.05
Value for Money: 8.85
Food and Beverage: 8.95
Overall Experience: 9.15
R
REN-YO • solo_traveller • us
9
Pros:

Front desk staff is friendly and helps to provide a quiet room for my stay.

Cons:

One pillow cover needs to be cleaned well as it smelled like dirty hair from previous customers.

2026-10-29 • via Nuitee
N
Nidya • family_with_children • us
10
Had a great stay. It was very relaxing!
Pros:

Breakfast was really good!

Cons:

Not applicable

2026-10-25 • via Nuitee
J
Janessa • family_with_children • us
10
2026-10-24 • via Nuitee
A
Ada • extended_group • pr
10
Cómodo, tranquilo
Pros:

Me encantó su ubicación

Cons:

No puedo decir que algo no me gustara, porque todo me gustó.

2026-10-23 • via Nuitee
J
Judy • extended_group • us
6
2026-10-23 • via Nuitee
J
Jitendra Kumar Panda • family_with_children • in
10
Pros:

Everything

Cons:

Nothing

2026-10-21 • via Nuitee
L
Lucinda • family_with_children • us
9
Good value for money
Pros:

Cleanliness, quite, good staff with professionalism to par

Cons:

N/a

2026-10-12 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-10-08 • via Nuitee
S
Shamekia • couple • us
10
2026-10-07 • via Nuitee
A
Ana • family_with_children • us
6
No fue agradable
Pros:

Me encantó la ubicación y su personal.

Cons:

Siento que le falta mantenimiento por que salieron 2 cucarachas grandes y animales muy pequeños en la cama y en el baño. Y tampoco me gustó el desayuno porque siento que le faltó variedad.

2026-10-07 • via Nuitee
W
way • extended_group • us
10
2026-09-19 • via Nuitee
K
Kiyona • solo_traveller • us
10
2026-09-18 • via Nuitee
Q
Qiana • solo_traveller • us
10
Pros:

Location and hot tub

Cons:

Need more variety of food

2026-09-14 • via Nuitee
A
Adela • solo_traveller • us
10
It was great! I would definitely go back the next time I am at Great Lakes !
2026-09-11 • via Nuitee
M
Manuel • extended_group • us
10
Es un buen hotel buen precio la habitación comoda y muy limpia
Pros:

Todo fue muy bueno yo lo recomiendo porque es muy limpio los desayunos muy buenos el personal muy amable es un excelente hotel para descansar con familia

Cons:

Todo bien

2026-09-09 • via Nuitee
R
Rosa • family_with_children • us
10
Increíble
Pros:

Todo esta super limpio la jente muy amable

2026-09-07 • via Nuitee
C
Ceaira • couple • us
7
2026-09-05 • via Nuitee
A
Anderson • couple • us
10
2026-09-01 • via Nuitee
J
Jackie • couple • us
7
Cons:

i think the bathroom floors need either clean i g or replacement.

2026-08-30 • via Nuitee
J
Johnathon • solo_traveller • us
1
Hotel needs updates Bad!!!
Pros:

Location is nice and staff are also nice

Cons:

The Hotel seems run down my air conditioner didn't work very well so I was hot and couldn't sleep very well. The elevator makes loud screeching noises when u have more then one person in it. The Hot Tub is not very warm at all. The pool is warmer then the Hot tub. The breakfast was cold they only serve two options biscuits and gravy or waffles.

2026-08-29 • via Nuitee