Candlewood Suites Knoxville Airport-Alcoa by IHG

Hotels
•
Candlewood Suites
8.3 (229 reviews)
176 Cusick Road , Alcoa , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Cleanliness issues
Lack of breakfast
Maintenance problems

Categories

Cleanliness
7.55
Multiple comments about cleanliness issues, including hair in the shower and dirty room conditions.
Service
9.55
Staff was mentioned positively multiple times, indicating good service.
Location
9.05
Proximity to the airport and restaurants highlighted positively.
Room Quality
7.55
Several rooms had maintenance issues and cleanliness concerns.
Amenities
8.05
Amenities were functional but had issues that needed addressing, like the dishwasher and microwave.
Value for Money
9.05
Overall value perceived as good despite some issues with the rooms.
Food and Beverage
7.05
No breakfast service was mentioned, leading to a lower score.
Overall Experience
8.55
Guests expressed a willingness to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:19

Property Description

Convenient Location near University of Tennessee
Situated just a short 15-minute drive from the University of Tennessee, the Candlewood Suites Knoxville in Alcoa offers a prime location for visitors.

Comfortable Accommodations with Kitchenette Facilities
Enjoy the convenience of kitchenette facilities in every studio and suite, complete with a stove, refrigerator, and coffee amenities. Relax and unwind with satellite TV and a DVD player in each spacious accommodation.

Relaxing Amenities and Services
Take advantage of the outdoor pool, free laundry facilities, and barbecue area available on-site. With a free shuttle service to McGhee Tyson International Airport, your stay at Knoxville Airport-Alcoa Candlewood Suites is sure to be stress-free.

Book your stay now for a comfortable and convenient experience at Candlewood Suites Knoxville in Alcoa.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 229 reviews
Cleanliness: 7.55
Service: 9.55
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 9.05
Food and Beverage: 7.05
Overall Experience: 8.55
J
Janice • extended_group • us
10
Loved it
Pros:

The property was clean lots of room. perfect place to stay a few days

Cons:

That we only got to stay one night just traveling through

2026-04-18 • via Nuitee
D
Deborah • solo_traveller • us
8
Pros:

No breakfast

2026-04-18 • via Nuitee
R
Roxan • couple • us
7
2026-04-16 • via Nuitee
W
Wendy • family_with_children • us
9
2026-04-15 • via Nuitee
• couple • us
1
2026-04-13 • via Nuitee
P
Pam • solo_traveller • us
4
Pros:

The kitchenette, full fridge to freeze cooler ice packs

Cons:

Noise, didn't sleep well. Paying 47.00 less for better room in Asheville.

2026-04-13 • via Nuitee
B
Brittany • family_with_children • us
10
2026-04-08 • via Nuitee
G
Greg • extended_group • us
7
2026-03-30 • via Nuitee
R
Rhonda • couple • us
10
Pros:

Very comfortable and close to the airport

2026-03-29 • via Nuitee
R
Richard • solo_traveller • us
10
2026-03-27 • via Nuitee
M
Melisa • family_with_children • us
9
Pros:

Location was great for our trip. Close to the airport. Checking in and out was very easy and smooth. I will recommend it to anyone/

Cons:

It was all great.

2026-03-24 • via Nuitee
B
Bowers • couple • us
7
It was clean and comfortable. Would definitely stay there again
Pros:

Clean and quiet

Cons:

Somewhat dated bathroom, worn out tub

2026-03-24 • via Nuitee
T
Thompson • solo_traveller • us
9
2026-03-17 • via Nuitee
M
Melissa • family_with_children • us
10
2026-03-15 • via Nuitee
J
Janine • solo_traveller • us
10
Worth the price
Pros:

Clean, staff was nice. Conveniently located

Cons:

Nothing

2026-03-05 • via Nuitee
H
Hooker • family_with_children • us
2
Cons:

The animals in the room across the hall tha barked all night.didnt sleep well so we left at 3am and drove straight to cocoa cocoa Beach florida

2026-01-30 • via Nuitee
T
Terry • couple • us
10
Would definitely stay there again
Pros:

Location, cleanliness, comfort

Cons:

Nothing

2026-01-28 • via Nuitee
S
Shana • family_with_children • us
8
2026-01-19 • via Nuitee
J
john • solo_traveller • us
10
2026-01-19 • via Nuitee
C
Carla • couple • us
10
Very comfortable surroundings.
Pros:

The staff was very friendly! I liked the fact of a full fridge and the size of room and size of bathrooom.

2026-01-15 • via Nuitee