Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Noise from the street
Maintenance delays

Categories

Cleanliness
6.53
Multiple mentions of poor cleaning standards and maintenance issues.
Service
9
Staff were friendly and helpful, though some service requests weren't met.
Location
9.54
Great location, easy access to the beach and nearby shopping.
Room Quality
7.99
Rooms varied in quality with dated furniture and some cleanliness issues.
Amenities
8.02
Well-maintained pool area but lacking in basic provisions for the kitchen.
Value for Money
8.48
Good value for price, especially compared to similar properties.
Food and Beverage
8.33
No specific mentions; standard quality for this hotel tier.
Overall Experience
8.5
Despite some issues, guests generally enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:22

Property Description

Beautiful Ocean Views

Experience the serenity of waking up to stunning ocean views at Ocean Plaza Resort. The spacious apartments offer a perfect blend of comfort and luxury, ensuring a memorable stay.

Abundant Amenities

Indulge in the plethora of amenities available at Ocean Plaza Resort. From 2 heated outdoor swimming pools and tennis courts to a hot tub and fitness centre, there is something for everyone to enjoy.

Convenient Location

Located just a stone's throw away from the beach, Ocean Plaza Resort offers easy access to local attractions like Coolangatta Airport and the Sunday markets. Explore the beauty of Coolangatta and Tweed Heads Golf Club within a short drive.

Book your stay at Ocean Plaza Resort now and immerse yourself in a world of relaxation and luxury.

Important information:

Please note that this property has a ‘No Party Policy’.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual ‘Schoolies Week’ period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Guests are required to show a photo identification and credit card upon check-in.

We no longer offer Free car parking. Please change to $5.00 per night car parking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 09:00 AM
Airport code: OOL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 5 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per night when using an available cot.
    Adults stay for AUD 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 734 reviews
Cleanliness: 6.53
Service: 9
Location: 9.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.33
Overall Experience: 8.5
D
Darryl • couple • nz
9
Very nice stay, sunny weather
Pros:

Location

Cons:

Dated bathrooms

2026-06-26 • via Nuitee
K
Kim • family_with_children • au
9
We had a lovely time. Location was excellent and the weather was very kind.
Pros:

Great location. Comfortable beds spacious.

Cons:

Everything was good. There was nothing they didn’t like.

2026-06-25 • via Nuitee
N
Nicole • extended_group • au
10
Wonderful place to stay and would definity recommend it
Pros:

Love the view close to all amenities

Cons:

N/A

2026-06-17 • via Nuitee
A
Anne • couple • au
8
Amazing room and amenities. Everything we needed was available. Close to shops and beach.
Pros:

Ocean views were amazing

Cons:

The main bed was very hard. Partner and I slept in the single beds instead.

2026-06-07 • via Nuitee
K
Kirra • family_with_children • au
6
Great views and location, but the restricted facility access made it disappointing value for money.
Pros:

The apartment has great views and the location is excellent, however the restrictions around facility access were very disappointing. Certain facilities, such as the tennis court, cannot be used outside staffed hours due to “safety reasons”, which doesn’t make much sense when the pool remains open during the same unstaffed periods.
Considering the premium price paid for these apartments, you would expect full and reasonable access to the advertised facilities. Unfortunately, it feels like you are paying luxury prices without actually being able to fully enjoy what is included. Overall, quite disappointing and not great value for the cost.

Cons:

Hours of the facilities and being rudely spoken to at the pool saying it was closing at 1930- cause the guy had been up since 0500am and he was tried. At over $500 a night this accom is not worth the price.

2026-06-05 • via Nuitee
S
Scott • family_with_children • au
10
2026-06-01 • via Nuitee
H
Helen • family_with_children • au
8
2026-05-21 • via Nuitee
L
LexHill84 • solo_traveller • au
9
Pros:

The views, apartment interior design and layout, the location.

Cons:

The beds were a bit too soft. The couch in front of tv is a bit narrow.

2026-04-30 • via Nuitee
N
Nicole • extended_group • au
7
2026-04-30 • via Nuitee
L
Laurel • solo_traveller • au
8
The unit view was amazing.
Pros:

The location is great.

Cons:

No fly screens, so you can have the doors open. Also I had a lot of trouble getting out of the boom gate at top of ramp.

2026-04-27 • via Nuitee
V
Vicki • extended_group • au
9
Plesant
Pros:

Location & view perfect.18th floor. Stayed for elderly mothers 93rd birthday:) very easy access from carpark( also has loading zone from basement B2 space at entry door, then 1 secured space & all off apartment, able to move with walker from room to bathroom, one shower in main room easy& large, could have also use the plastic balcony chair,she loved the view. Pleasant stay thanks:)

Cons:

Pity the air-conditioning unit is not in a higher position, holds heat on verandah & ugly in view.

2026-04-16 • via Nuitee
D
Dooley • family_with_children • au
8
2026-04-15 • via Nuitee
A
Amanda • couple • au
10
FABULOUS
Pros:

The view was exceptional, the unit was clean, very comfortable and clean and orderly.

2026-04-12 • via Nuitee
D
Daile • extended_group • au
10
We all had a great time and everything we need was close by
Pros:

It’s was exactly what hat we wanted

Cons:

The noise of the birds early in morning and late in evening

2026-04-08 • via Nuitee
Y
Yvonne • couple • au
10
Relaxing, great view and light airy apartment
Pros:

Great location

2026-04-07 • via Nuitee
S
Suzanne • extended_group • au
10
Pros:

The apartment was very spacious, everything was modern, clean and comfortable. View was amazing.

Cons:

There was nothing to not like.

2026-04-07 • via Nuitee
K
Kristine • family_with_children • au
10
As above
Pros:

Stunning

Cons:

Staff were very nice and do accommodating better booking through reception or booking.com. Not Gold Coast holidays or airbnb as you have to pay extra for linen otherwise

2026-03-31 • via Nuitee
N
Nicola • family_with_children • au
10
Fabulous stay and in an absolutely beautiful spot
Pros:

The apartment and its location is fabulous. The apartment itself, pool and gym and common areas are immaculately clean.
The signage is easy to understand. The front staff are amazing - very friendly and exceptionally professional.

2026-03-30 • via Nuitee
Y
Yana N • family_with_children • au
10
Beautiful stay in our apartment with stunning views.
Pros:

Fantastic view of the ocean, clean apartment and close to all shops. Woolworths downs stairs super convenient!!

Cons:

Main room got a bit hot with no split.

2026-03-26 • via Nuitee
J
Jennifer • extended_group • au
7
We had a relaxed and good time
Pros:

Proximity to shops, beach and competition arena. The views were fantastic

Cons:

The room was looking a bit tired.

The door between bathroom and bedroom was not soundproof, nor did it shut properly. This was difficult when sharing with people we didn’t know so well

2026-03-26 • via Nuitee