Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Noise from the street
Maintenance delays

Categories

Cleanliness
6.53
Multiple mentions of poor cleaning standards and maintenance issues.
Service
9
Staff were friendly and helpful, though some service requests weren't met.
Location
9.54
Great location, easy access to the beach and nearby shopping.
Room Quality
7.99
Rooms varied in quality with dated furniture and some cleanliness issues.
Amenities
8.02
Well-maintained pool area but lacking in basic provisions for the kitchen.
Value for Money
8.48
Good value for price, especially compared to similar properties.
Food and Beverage
8.33
No specific mentions; standard quality for this hotel tier.
Overall Experience
8.5
Despite some issues, guests generally enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:22

Property Description

Beautiful Ocean Views

Experience the serenity of waking up to stunning ocean views at Ocean Plaza Resort. The spacious apartments offer a perfect blend of comfort and luxury, ensuring a memorable stay.

Abundant Amenities

Indulge in the plethora of amenities available at Ocean Plaza Resort. From 2 heated outdoor swimming pools and tennis courts to a hot tub and fitness centre, there is something for everyone to enjoy.

Convenient Location

Located just a stone's throw away from the beach, Ocean Plaza Resort offers easy access to local attractions like Coolangatta Airport and the Sunday markets. Explore the beauty of Coolangatta and Tweed Heads Golf Club within a short drive.

Book your stay at Ocean Plaza Resort now and immerse yourself in a world of relaxation and luxury.

Important information:

Please note that there is a 2.5% charge when you pay with a credit card.

Please note that this property has a ‘No Party Policy’.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual ‘Schoolies Week’ period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Guests are required to show a photo identification and credit card upon check-in.

We no longer offer Free car parking. Please change to $5.00 per night car parking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 09:00 AM
Airport code: OOL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 5 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per night when using an available cot.
    Adults stay for AUD 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 694 reviews
Cleanliness: 6.53
Service: 9
Location: 9.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.33
Overall Experience: 8.5
V
Vicki • extended_group • au
9
Plesant
Pros:

Location & view perfect.18th floor. Stayed for elderly mothers 93rd birthday:) very easy access from carpark( also has loading zone from basement B2 space at entry door, then 1 secured space & all off apartment, able to move with walker from room to bathroom, one shower in main room easy& large, could have also use the plastic balcony chair,she loved the view. Pleasant stay thanks:)

Cons:

Pity the air-conditioning unit is not in a higher position, holds heat on verandah & ugly in view.

2026-04-16 • via Nuitee
D
Dooley • family_with_children • au
8
2026-04-15 • via Nuitee
A
Amanda • couple • au
10
FABULOUS
Pros:

The view was exceptional, the unit was clean, very comfortable and clean and orderly.

2026-04-12 • via Nuitee
D
Daile • extended_group • au
10
We all had a great time and everything we need was close by
Pros:

It’s was exactly what hat we wanted

Cons:

The noise of the birds early in morning and late in evening

2026-04-08 • via Nuitee
S
Suzanne • extended_group • au
10
Pros:

The apartment was very spacious, everything was modern, clean and comfortable. View was amazing.

Cons:

There was nothing to not like.

2026-04-07 • via Nuitee
Y
Yvonne • couple • au
10
Relaxing, great view and light airy apartment
Pros:

Great location

2026-04-07 • via Nuitee
K
Kristine • family_with_children • au
10
As above
Pros:

Stunning

Cons:

Staff were very nice and do accommodating better booking through reception or booking.com. Not Gold Coast holidays or airbnb as you have to pay extra for linen otherwise

2026-03-31 • via Nuitee
N
Nicola • family_with_children • au
10
Fabulous stay and in an absolutely beautiful spot
Pros:

The apartment and its location is fabulous. The apartment itself, pool and gym and common areas are immaculately clean.
The signage is easy to understand. The front staff are amazing - very friendly and exceptionally professional.

2026-03-30 • via Nuitee
Y
Yana N • family_with_children • au
10
Beautiful stay in our apartment with stunning views.
Pros:

Fantastic view of the ocean, clean apartment and close to all shops. Woolworths downs stairs super convenient!!

Cons:

Main room got a bit hot with no split.

2026-03-26 • via Nuitee
J
Jennifer • extended_group • au
7
We had a relaxed and good time
Pros:

Proximity to shops, beach and competition arena. The views were fantastic

Cons:

The room was looking a bit tired.

The door between bathroom and bedroom was not soundproof, nor did it shut properly. This was difficult when sharing with people we didn’t know so well

2026-03-26 • via Nuitee
P
Peter • extended_group • au
5
Checkin staff friendly but incompetent and no care for our bag of valuables left with them.
Pros:

View / location

Cons:

Checkin delayed, not advised when room was ready. After waiting more than 3 hours for a text that the room was ready we finally wandered back to reception to wait there, only to find that reception closed early without advising us our room was ready and they had dumped our bag of valuables (left with them for safekeeping) on the lobbey floor. Luckily no-one took the bag. After accessing the after hour lock box we were only provided with one key for an aprtment with 4 people and had to change our arrangements the next day for someone to double back from our activities to collect second key as our day's activities started before and ended after their limited office hours. Servise all very friendly but poor standard.

2026-03-25 • via Nuitee
M
Murray • family_with_children • au
10
Great family holiday in a central location
Pros:

Great location
Comfortable
Lovely Staff

2026-03-22 • via Nuitee
S
Seangroup • extended_group • au
8
2026-03-16 • via Nuitee
A
anton • extended_group • au
9
2026-03-16 • via Nuitee
E
eric • family_with_children • au
3
The room I based my booking was nothing like what we had.
Cons:

The room was filthy, with rubbish, cockroaches & muck left around the place.

2026-03-16 • via Nuitee
K
kurt • extended_group • au
8
very relaxing
Pros:

Awesome spot great location and nice and quiet not the madhouse rush like further up the coast that is why we keep coming back

Cons:

Had a young baby and the dryer did not work in the room after numerous complaints was advised it was our problem but it wasn't.

2026-03-15 • via Nuitee
K
Kylie • couple • au
10
2026-03-15 • via Nuitee
K
Kylie • couple • au
9
Stunning Resort. Perfect location right in the heart of Coolangatta with amazing panoramic views of the beach and the Go
Pros:

The resort was immaculate, located on beach front promenade in the heart of Coolangatta. The staff were extremely friendly, helpful and professional always attending to our requests. The apartment was extremely clean with amazing panoramic views from Coolangatta beach to Surfers Paradise.

Cons:

There was nothing we didn’t like about the Resort or our Apartment! It was perfect!

2026-02-26 • via Nuitee
K
kurt • couple • au
8
overall, very enjoyable
Pros:

great venue

Cons:

clothes dryer kept tripping circuit breaker advised staff who imformed us at the end it was our problem but it was not still had not been fixed.

2026-02-25 • via Nuitee
M
maudje • extended_group • au
10
It was excellent
Pros:

I like the shops on the third floor so convenient having groceries and restaurants close by. Furthermore the beach distance was walkable and the unit was right between the flags when we walked to the beach

Cons:

We could have had more towels 2 per person, the toilet paper was so thin I had to buy thicker one. A booklet with all info such as different take aways ,restaurants events, markets etc

2026-02-24 • via Nuitee