Premier Inn Berlin City Spittelmarkt

Hotels
Best Western
8.4 (4763 reviews)
Neue Grünstraße 28 , Berlin , de

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleaning needed improvement
Limited breakfast options

Categories

Cleanliness
7.68
Cleaning could be improved as mentioned in the reviews.
Service
8.65
Staff are friendly and accommodating, providing standard quality for this hotel tier.
Location
9.19
Great location close to transport and attractions with positive sentiment in several reviews.
Room Quality
8.64
Spacious and comfortable rooms with adequate facilities as highlighted in the reviews.
Amenities
8.17
Good amenities like lockers for luggage, though lacking in breakfast options.
Value for Money
8.63
Good value in relation to the location and room quality.
Food and Beverage
7.68
Breakfast options not aligning with guest preferences and insufficient service.
Overall Experience
8.55
Overall experience deemed good with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:08

Property Description

Luxurious Accommodation with Free Wi-Fi
Located in central Berlin, the Best Western Hotel am Spittelmarkt offers spacious rooms with complimentary Wi-Fi access. The modern and classically furnished rooms feature flat-screen TVs and private bathrooms, ensuring a comfortable stay for guests.

Delicious Breakfast and 24-Hour Bar
Start your day right with a large breakfast buffet served in one of the six breakfast rooms. Additionally, the hotel's 24-hour bar offers a wide selection of drinks and snacks for you to enjoy at any time during your stay.

Convenient Location near Major Attractions
With its proximity to Spittelmarkt Underground Station, this hotel provides easy access to Berlin's top attractions. Explore Alexanderplatz Square, Potsdamer Platz, and the UNESCO Museum Island, all just a short distance away from the Best Western.

Book your stay now at the Best Western Hotel am Spittelmarkt for a memorable Berlin experience!

Important information:

Please note that car parking spaces at the Best Western Hotel am Spittelmarkt must be reserved in advance by telephone. Contact details can be found on your booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 4763 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 7.68
Overall Experience: 8.55
A
Agustin Federico solo_traveller ar
8
Pros:

El desayuno es bastante completo. Buena ubicación para visitar Berlín, estación de metro a 200 metros y andando a 25 minutos de la puerta de Brandeburgo.

Cons:

La señal de Wifi no llegaba a nuestra habitación

2026-05-23 via Nuitee
M
Manuel solo_traveller de
7
Pros:

Die Lage

Cons:

Einer von uweiFahrstuhl während des gesamten Aufenthalt defekt.Baulärm ab 7.00

2026-05-23 via Nuitee
A
Asta solo_traveller lt
9
Pros:

Vieta

2026-05-23 via Nuitee
P
Patrick solo_traveller de
8
Zentrale Lage, aber in die Jahre gekommen
Pros:

Sauber und grosszügig.

Cons:

Zimmer ist deutlich abgewohnt und könnte eine Renovierung vertragen.

2026-05-23 via Nuitee
V
Vladyslav couple ua
10
2026-05-23 via Nuitee
S
Sarfo solo_traveller de
10
2026-05-23 via Nuitee
A
Anton couple gr
6
2026-05-23 via Nuitee
A
Anna couple dk
6
Can’t recommend
Pros:

Good location close to metro station

Cons:

Black mould in the shower
Unfriendly and unhelpful staff during the day
Insane price for the quality

2026-05-23 via Nuitee
M
Mehmet Emrah solo_traveller tr
8
Overall, I am satisfied with the hotel’s service and hospitality.
Pros:

First of all, because of the beauty of German culture, everyone greets each other and behaves in a friendly and smiling way. In addition, the hotel’s location was one of the best aspects for me.

Cons:

I didn’t like that some immigrants staying at the hotel passed by without greeting others, but of course, that is not something related to the hotel itself:) Also, it would have been better if the hotel had a refrigerator and a more modern air-conditioning and heating system. Plus, I don’t think guests should be required to speak face-to-face with the reception every time they need housekeeping service. It would be more convenient if the hotel had a phone in the rooms for such requests. In addition, a door hanger system such as “I would like housekeeping today” could be used. Otherwise, repeatedly going to the reception in person may sometimes create unnecessary extra workload for the reception staff.

2026-05-22 via Nuitee
A
Alina solo_traveller ch
8
Ideal gelegenes City-Hotel zu fairem Preis.
Pros:

Rezeption und Frühstückspersonal war sehr freundlich und zuverlässig. Die Lage ist ideal, wenn man ein ÖV Ticket hat (Spittelmarkt ist knappe 3-5min zu Fuss erreichbar). Zimmer hat ein komfortables Bett, ist hell und bietet genügend Stauraum und Steckdosen.
Für Frühankommer und Spätflieger gibt es Optionen, gegen eine Gebühr und nach Verfügbarkeit einen Early-Check-In oder einen Late-Check-Out dazuzubuchen, sehr praktisch.

Cons:

Der Fussboden im Zimmer war nicht sauber und wurde nie gesaugt. Ausserdem wurde bei mir der Mülleimer im Zimmer während meines 5-nächtigen Aufenthalts kein einziges Mal geleert, Bett wurde auch nie gemacht. Ich hatte auch das Gefühl, dass die Zimmer generell nur vor Check-In bzw. nach Check-Out gereinigt werden. Den Zettel für die Zimmertüre „I want to sleep in“ kann man sich dementsprechend sparen.

2026-05-22 via Nuitee
V
Viktor solo_traveller rs
10
2026-05-22 via Nuitee
R
Rust solo_traveller fr
9
Pros:

Proximité propreté espace qualité prix impeccable il y aura une 3ème fois

Cons:

?

2026-05-22 via Nuitee
C
C.E.C. solo_traveller nl
8
Pros:

Prijs kwaliteit is in verhouding.

Cons:

Kamer is wat klein. Bij het openen van de badkamerdeur komt tegen het bed aan.

2026-05-22 via Nuitee
M
MYRIDOU couple gr
6
2026-05-22 via Nuitee
C
Cemre Ekin couple tr
5
bir daha kalmam
Pros:

konumu merkeze yakın olması güzeldi

Cons:

oda temizliği yapılmıyor, odadaki havalandırma bozuktu ve oda bu yüzünden çok sıcaktı. ayrıca yatak ve yastıklar çok rahatsızdı

2026-05-22 via Nuitee
L
Lina solo_traveller co
10
Pros:

Ame quedarme en este hotel, es muy cómodo silencioso en cualquier momento del día, es limpio, atención 24h. Habitación con calefacción, incluso en el baño hay secador de toallas. Sin duda regresaría, además queda cerca a la estación del metro, hay comercio cerca. Está perfecto

2026-05-21 via Nuitee
K
Karolina solo_traveller pl
10
2026-05-21 via Nuitee
K
Katja family_with_children de
5
2026-05-21 via Nuitee
S
Sophie couple at
7
Trotz allem toll
Pros:

Lage, Eingangabgsbereich

Cons:

Sauberkeit, Ausstattung, no room service (only on request)

2026-05-21 via Nuitee
D
Don Frederic couple de
10
2026-05-21 via Nuitee