Embassy Suites by Hilton Sacramento Riverfront Promenade

Hotels
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Embassy Suites Hotels
9 (1317 reviews)
100 Capitol Mall , Sacramento , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Cons:
High food prices
Breakfast chaos

Categories

Cleanliness
8.5
Some reviews noted that the hotel was clean, but there were concerns regarding breakfast chaos, suggesting some areas could improve.
Service
9.5
Numerous reviews praised the staff, mentioning accommodating service and helpfulness.
Location
9.5
Several reviews highlighted the excellent location, particularly in relation to nearby attractions.
Room Quality
9
There were conflicting sentiments; while many appreciated the spaciousness, some mentioned outdated aspects.
Amenities
9.5
Amenities like breakfast and evening receptions were well-received, with guests enjoying the offerings.
Value for Money
8.5
Guests raised concerns about high food prices and valet parking, which affected perceptions of value.
Food and Beverage
8
Food quality received mixed feedback, especially regarding breakfast chaos and item shortages.
Overall Experience
9.5
Many guests reported an amazing overall experience, particularly with staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:53

Property Description

Riverfront Location with Spacious Suites:
Located on the Sacramento River, Embassy Suites by Hilton Sacramento Riverfront Promenade offers spacious 2-room suites with separate living areas, perfect for a comfortable stay.

Entertainment and Dining Options:
Within walking distance to the Golden 1 Center, guests can enjoy various events and shows. The hotel also offers a cooked-to-order breakfast and a Marketplace Café for light meals, salads, and pizza.

Nearby Cultural Attractions:
Explore the vibrant culture of Sacramento with the Crocker Art Museum and California State Capitol Museum just minutes away from the hotel.

Experience comfort, convenience, and entertainment at Embassy Suites by Hilton Sacramento Riverfront Promenade. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in public areas and costs USD 12.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 36 per day.

Location

Guest Reviews

9
Based on 1317 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
J
Jovita • couple • us
10
From the valet to the registration, great service
Pros:

Very clean! Close to everything the staff was amazing

Cons:

Rooms were spacious.

2026-03-12 • via Nuitee
A
Angela • family_with_children • us
9
2026-03-12 • via Nuitee
G
Gabi • couple • us
10
2026-03-09 • via Nuitee
U
Uri • family_with_children • us
7
Amazing location, OK value
Pros:

Excellent location, nice breakfast.

Cons:

Parking is way overpriced ($49 and more than advertised on booking.com).
Room was small for 2 adults and 3 kids. Sofa bed uncomfortable

2026-03-09 • via Nuitee
S
Shavonne • extended_group • us
10
We had a great time here. The customer service was great, everyone was very polite and informative. The breakfast was go
Pros:

Everything was great.

Cons:

We didn’t have AC, we noticed later that night but informed the hotel and they had someone come out right away and repair it in no time. I also thought parking was a bit expensive but valet does a great job!

2026-03-08 • via Nuitee
S
Steven • family_with_children • us
4
It was very loud. Did not sleep well between the noise and the uncomfortable bed and pillows.
Pros:

It was different and it was definitely clean and professional.

Cons:

The parking situation was a little rough especially if you don’t like using valet parking.

2026-03-08 • via Nuitee
A
Adriana • couple • us
10
Pros:

Love

Cons:

Love

2026-03-07 • via Nuitee
M
Margaret • couple • us
9
Pros:

Always nice there

2026-03-06 • via Nuitee
X
Xavier • extended_group • us
9
2026-03-04 • via Nuitee
M
Melanie • couple • us
5
Some really great things & really really bad things
Pros:

Location is amazing. Amenities were fantastic. Breakfast was delicious and great value. Staff were very friendly and nice. The size of the room was amazing, it was more like an apartment.

Cons:

The walls are paper thin and you can hear everything going on in the next room. I was next to loud people who stayed up past 1:00 and were playing music loudly and laughing talking. They probably didn’t know we could hear everything. Thankfully the hotel staff had them turn down music. The bed itself was NOT comfortable. It was hard, I felt like I was sleeping on a table. Due to these two factors I wouldn’t stay here again.

2026-03-01 • via Nuitee
A
Anneliza • couple • us
10
2026-03-01 • via Nuitee
K
Kelley • couple • us
10
A great stay in Sacramento
Pros:

We love Embassy Suites for the extra large rooms, dining area and afternoon beverages. This hotel was clean and comfortable

Cons:

I did not like the $47 parking fee

2026-03-01 • via Nuitee
N
Nicole • couple • us
9
2026-02-25 • via Nuitee
L
Latunjia • couple • us
10
2026-02-25 • via Nuitee
K
Kellie • couple • us
6
relaxing close to all attractions coukd walk and it was safe to do so. clean and great breakfast
Pros:

beautiful and close to everything in walking distance

Cons:

ask for a quite spot if you dont want noise not very sound proof.

2026-02-24 • via Nuitee
F
Fernando • family_with_children • us
9
Pros:

The room was well-equipped and spacious. The pool was a huge success with the kids. I enjoyed being able to conveniently walk to Old Sacramento from the hotel. Breakfast was very generous and the kids liked it a lot.

Cons:

The mattresses were a bit too soft, and my back hurt in the morning. There was no plant-based milk for breakfast unless I was willing to pay extra for it at Starbucks.

2026-02-24 • via Nuitee
J
Joeleza • couple • us
10
Loved our stay, will definitely be coming back if we are ever in town again.
Pros:

Staff was super helpful and friendly

Cons:

Pool was small, that was ok because we were busy during our stay.
I am unsure if it was just by chance under our sofa had left over food and dust. I wouldn’t have noticed it’s just my baby dropped her toy and it happened to roll under there. All minor things, not a deal breaker for me.

2026-02-23 • via Nuitee
J
John • solo_traveller • us
10
Pros:

Location was excellent. Staff was polite. Afternoon happy hour was awesome.

Cons:

Nothing

2026-02-23 • via Nuitee
S
Sydney • family_with_children • us
8
Cons:

No parking at hotel, had to park across the street

2026-02-23 • via Nuitee
B
Bonham • family_with_children • us
5
Disappointing
Pros:

The breakfast was delicious and the location was perfect

Cons:

They lost our reservation. We were supposed to have two queen beds and a view of the river. It was two horribly uncomfortable beds and we looked at the freeway

2026-02-23 • via Nuitee