Embassy Suites by Hilton Sacramento Riverfront Promenade

Hotels
•
Embassy Suites Hotels
9 (1310 reviews)
100 Capitol Mall , Sacramento , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Cons:
High food prices
Breakfast chaos

Categories

Cleanliness
8.5
Some reviews noted that the hotel was clean, but there were concerns regarding breakfast chaos, suggesting some areas could improve.
Service
9.5
Numerous reviews praised the staff, mentioning accommodating service and helpfulness.
Location
9.5
Several reviews highlighted the excellent location, particularly in relation to nearby attractions.
Room Quality
9
There were conflicting sentiments; while many appreciated the spaciousness, some mentioned outdated aspects.
Amenities
9.5
Amenities like breakfast and evening receptions were well-received, with guests enjoying the offerings.
Value for Money
8.5
Guests raised concerns about high food prices and valet parking, which affected perceptions of value.
Food and Beverage
8
Food quality received mixed feedback, especially regarding breakfast chaos and item shortages.
Overall Experience
9.5
Many guests reported an amazing overall experience, particularly with staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:53

Property Description

Riverfront Location with Spacious Suites:
Located on the Sacramento River, Embassy Suites by Hilton Sacramento Riverfront Promenade offers spacious 2-room suites with separate living areas, perfect for a comfortable stay.

Entertainment and Dining Options:
Within walking distance to the Golden 1 Center, guests can enjoy various events and shows. The hotel also offers a cooked-to-order breakfast and a Marketplace Café for light meals, salads, and pizza.

Nearby Cultural Attractions:
Explore the vibrant culture of Sacramento with the Crocker Art Museum and California State Capitol Museum just minutes away from the hotel.

Experience comfort, convenience, and entertainment at Embassy Suites by Hilton Sacramento Riverfront Promenade. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in public areas and costs USD 12.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 36 per day.

Location

Guest Reviews

9
Based on 1310 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
L
Lynn • couple • us
5
2026-02-12 • via Nuitee
D
Doosan • extended_group • kr
8
2026-02-09 • via Nuitee
K
karync576 • Friends getaway • Auburn, Placer County, California
8
They Tried Help Guest
Pros:

February 8, 2026

Review number now, one thousand eight hundred thirty three of Embassy Suites in your Capitol Town of Sacra! Not sure when went so we will just say whatever month shows on here!

They have if I remember, ten floors. Big statues on first floor by their breakfast area! Heated indoor swimming pool! Orange juice $4.30 with tax! Thank that afternoon to Justin for the orange juice! Breakfast area, included with the reservation! Now, I commend this hotel! Two times on two different days. The employee or the Volunteer at Guest Service area calls a certain very expensive restaurant in Old Town Sacra! I am able see by look on the face of that employee or of that Volunteer that the person may be upset. Something I able to figure out by hearing side of the conversation, that whatever this certain restaurant is saying, is very upsetting to that employee, is very upsetting to that volunteer. Remember that this is two different days with two different people!

Thank you then to Embassy Suites for your help with this situation. Seems that very expensive restaurant not wants customers! Not sounds customer friendly oriented! I say again is not fault of Sacra Embassy Suites, they doing what they were able to help the Guest with information that the Guest wanted!

2026-02-08 • via Tripadvisor
E
Esmeralda • couple • us
9
Wonderful facilities, excellent staff, wish the price was a little lower but it was a great stay overall.
Pros:

It was a great location, right off the Tower Bridge and a couple minutes walk from Old Town Sacramento.

Cons:

The price was really high for a one night stay.

2026-02-08 • via Nuitee
C
Catherine • extended_group • us
10
Love this hotel will continue to come back!
Pros:

Beautiful room with a river front view! Friendly helpful staff. Amazing breakfast! We also ate at the hotel restaurant in the evening, wonderful meal! Valet parking. Walking distance to Golden One Center and Old Town Sacramento.

2026-02-08 • via Nuitee
A
Amanda • family_with_children • us
10
2026-01-29 • via Nuitee
B
Brent • couple • ca
9
2026-01-26 • via Nuitee
D
Dayzia • couple • us
10
Pros:

Everything great and breakfast was amazing will be back

Cons:

N/A

2026-01-25 • via Nuitee
C
Cliff • family_with_children • us
8
Embassy suits r nice hotels the locations r always right but the parking at some is outrageous im already stayn at the h
Pros:

Location

Cons:

The parking

2026-01-24 • via Nuitee
S
Saritun • solo_traveller • us
10
2026-01-24 • via Nuitee
A
amie • couple • us
10
2026-01-23 • via Nuitee
T
Trista • family_with_children • us
10
2026-01-22 • via Nuitee
N
Natasha • couple • us
10
2026-01-22 • via Nuitee
T
tevaneee • Friends getaway • Manteca, California
10
A great stay
Pros:

We arrived early and we were accommodated with an early check in. Room was very clean and updated. Walking distance to both Old Town and DoCo area. Breakfast was also a plus. Lots of choices and enjoyed my custom made omelet! I would definitely stay here again.

2026-01-20 • via Tripadvisor
J
Jorge • family_with_children • us
10
Excellent
Pros:

Breakfast was excellent and the staff was very friendly!!

2026-01-20 • via Nuitee
D
Danielle • family_with_children • us
10
2026-01-20 • via Nuitee
R
Riley • family_with_children • us
8
2026-01-20 • via Nuitee
J
John • couple • us
1
2026-01-20 • via Nuitee
9
933jacquier • Family • Napa, Napa Valley, California
2
Check Your Bill for Over Charging
Pros:

After what we thought was going to be a pleasant stay at the end it was ruin by your staff at the by over charging us by several hundred dollars and then when I questioned it and was upset I was accused of yelling. I was upset but not yelling. Now I'm sitting here being questioned line by line as to the charges. We didn't park at the hotel but parking charges were applied as well as other charges. Not acceptable to over charge hundreds and they make the customer feel like they did something wrong.

The parking over charge seems to be common here because there were several other people over charged for parking when they didn’t have a car.

2026-01-19 • via Tripadvisor
K
Kevin • extended_group • us
9
Pros:

Breakfast was good location great 45 $ for parking a bit much

2026-01-19 • via Nuitee