Embassy Suites by Hilton Sacramento Riverfront Promenade

Hotels
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Embassy Suites Hotels
9 (1382 reviews)
100 Capitol Mall , Sacramento , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Cons:
High food prices
Breakfast chaos

Categories

Cleanliness
8.5
Some reviews noted that the hotel was clean, but there were concerns regarding breakfast chaos, suggesting some areas could improve.
Service
9.5
Numerous reviews praised the staff, mentioning accommodating service and helpfulness.
Location
9.5
Several reviews highlighted the excellent location, particularly in relation to nearby attractions.
Room Quality
9
There were conflicting sentiments; while many appreciated the spaciousness, some mentioned outdated aspects.
Amenities
9.5
Amenities like breakfast and evening receptions were well-received, with guests enjoying the offerings.
Value for Money
8.5
Guests raised concerns about high food prices and valet parking, which affected perceptions of value.
Food and Beverage
8
Food quality received mixed feedback, especially regarding breakfast chaos and item shortages.
Overall Experience
9.5
Many guests reported an amazing overall experience, particularly with staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:53

Property Description

Riverfront Location with Spacious Suites:
Located on the Sacramento River, Embassy Suites by Hilton Sacramento Riverfront Promenade offers spacious 2-room suites with separate living areas, perfect for a comfortable stay.

Entertainment and Dining Options:
Within walking distance to the Golden 1 Center, guests can enjoy various events and shows. The hotel also offers a cooked-to-order breakfast and a Marketplace Café for light meals, salads, and pizza.

Nearby Cultural Attractions:
Explore the vibrant culture of Sacramento with the Crocker Art Museum and California State Capitol Museum just minutes away from the hotel.

Experience comfort, convenience, and entertainment at Embassy Suites by Hilton Sacramento Riverfront Promenade. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in public areas and costs USD 12.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 36 per day.

Location

Guest Reviews

9
Based on 1382 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
G
Gun • family_with_children • us
10
2026-05-23 • via Nuitee
L
Laura Ann • solo_traveller • us
9
Pros:

Breakfast was great and such wide variety of foods available one of the best hotel breakfast I’ve ever had

Cons:

Room wasn’t ready when I checked in after four.

2026-05-21 • via Nuitee
T
Terri • family_with_children • us
10
2026-05-21 • via Nuitee
S
Speicher • solo_traveller • us
9
2026-05-20 • via Nuitee
R
Rhonda • couple • us
10
2026-05-19 • via Nuitee
M
Marie • solo_traveller • us
10
Pros:

Digital early check in and key access allowed us to secure our rooms while on the train. We arrived at midnight and accessed the rooms immediately.

2026-05-19 • via Nuitee
M
Marie • couple • us
10
2026-05-19 • via Nuitee
M
Margaret • couple • us
10
Pros:

Great food, great staff, great room.

2026-05-18 • via Nuitee
T
Tamara • solo_traveller • us
7
Not worth the price .....anymore
Pros:

Location to old town Sacramento. Amenities. Food choices, restaurant, room service. Restaurant staff very accommodating & friendly. View of the river from our room.

Cons:

Quite a bit, unfortunately. Hotel front desk staff & valet staff seemed overwhelmed during each interaction. We had to ask 4 times to get a valet to park our car upon check in. They left us standing outside not knowing what was happening. Front desk double charged me for parking at check out. No smiles. Too serious. I had to ask them to fix the charge. No apology. Room generally clean, but floors were disgustingly filthy with dust. My socks were covered in dirt. You could tell the floor had not been mopped or cleaned in days! The couch is light colored and was filthy with stains. For $600 a night in the river king suite, I expected much better. The view of the river was great, but at night, you could hear the homeless people screaming at each other for hours on the walking path outside the hotel. I'll volunteer to have a room facing the freeway next time. It will be much quieter.

2026-05-18 • via Nuitee
F
Francisco • solo_traveller • br
9
Cons:

Acareacda piscina interditada e nao foi informado quando da reserva

2026-05-18 • via Nuitee
M
Mandy • couple • us
9
Perfect location for baseball
Pros:

Location, facilities, staff

2026-05-17 • via Nuitee
D
Dorinda • solo_traveller • us
10
Pros:

Very clean and convenient to everything

Cons:

Smoking section in front of building not very safe

2026-05-15 • via Nuitee
Y
Yates • family_with_children • us
10
2026-05-14 • via Nuitee
D
Dianne • family_with_children • us
10
2026-05-13 • via Nuitee
B
Brisha • couple • us
10
2026-05-12 • via Nuitee
K
kiel • family_with_children • us
10
Fantastic location, staff and amenities - thank you for a wonderful stay!
Pros:

Rooms were comfortable and spacious. Great location. Friendly staff. Elevators my kids loved. Breakfast included. And happy hour for the parents!

2026-05-11 • via Nuitee
R
Roel • couple • us
10
2026-05-11 • via Nuitee
D
Duane • couple • us
10
2026-05-09 • via Nuitee
T
Tanya • solo_traveller • us
6
Mattress was very bouncy and bought it to management’s attention.
Pros:

I have always liked this hotel because it was convenient from the stadium and the rooms are very spacious, modern and up-to-date. I also love the convenience that the room I select has a mini refrigerator and microwave. Great extra plus in this valley when it becomes very hot. Families or couples can just bring a small cooler (waters, sodas, juices, sandwiches or fried chicken to eat later) coming back from the game or visiting the Sacramento area.

Cons:

Some of the new meal options (compared to a year ago) on the menu was not that tasty or appealing for the price that they were asking. My steak had no seasoning on it at all. The day before I had a shrimp fettuccine dish which gave you the appearance of a very green vegetarian dish. Thank goodness I liked my vegetables otherwise other people would be disappointed in this dish.

2026-05-03 • via Nuitee
E
Erin • family_with_children • us
10
I loved the breakfast in the morning and the hotel itself was beautiful
Pros:

Very fancy and beautiful

Cons:

There was an odor in the room that wasn’t great

2026-05-02 • via Nuitee