Hotel Lois Veracruz

Hotels
8.4 (2014 reviews)
Calzada Ruiz Cortines 10 , Veracruz , mx

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Aging facilities

Categories

Cleanliness
7.29
Multiple mentions of dirty sheets and old bathrooms.
Service
9.26
Staff received praise for attentiveness and friendliness.
Location
9.3
Location is frequently mentioned positively and described as excellent.
Room Quality
8.25
Rooms generally comfortable but some mention of age.
Amenities
7.78
Mixed reviews on the amenities, with some noting lack of maintenance.
Value for Money
8.24
Good value mentioned by several guests relative to location.
Food and Beverage
8.29
Food quality noted positively but some service issues mentioned.
Overall Experience
8.76
Overall satisfaction noted despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:56

Property Description

Scenic Views and Convenient Location

Luxurious Amenities

Dining and Entertainment Options

Plan your escape to Hotel Lois today and indulge in a world of comfort and luxury.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VER

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MXN 400 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2014 reviews
Cleanliness: 7.29
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
L
Luis solo_traveller mx
6
Caro para lo que en realidad ofrece
Pros:

La habitación era muy cómoda y la ubicación es muy accesible

Cons:

En mi estancia la electricidad se fue 3 veces en la noche, la televisión no era Smart tv asi que no habia buenas opciones para el entrenamiento

2026-04-13 via Nuitee
J
Juan Carlos family_with_children mx
10
2026-04-13 via Nuitee
couple mx
7
2026-04-13 via Nuitee
G
Gisela family_with_children mx
10
Pros:

La atención del personal.

Cons:

Nada, todo muy bien.

2026-04-10 via Nuitee
O
Omar couple mx
7
Pros:

La comida

Cons:

La cama tenía. Animales como bichos

2026-04-09 via Nuitee
R
Rico family_with_children mx
10
Pros:

La vista,

Cons:

Las instalaciones del Gym, tienen equipo básico

2026-04-09 via Nuitee
J
Jose solo_traveller es
7
2026-04-08 via Nuitee
I
Islas Zayago family_with_children mx
10
Agradable
Pros:

La ubicación , su personal siempre amable , habitaciones limpias

2026-04-07 via Nuitee
G
Griselda Sarahi family_with_children mx
8
Pros:

Estaba cerca de todo, el hotel en general es bonito.

Cons:

La alberca estaba sucia y no la limpiaron, al día siguiente seguía igual. Es un poco molesto tener que pedir el carro cada que quieres salir, debería haber un estacionamiento de entrada y salida libre.

2026-04-07 via Nuitee
N
Nallely family_with_children mx
8
2026-04-07 via Nuitee
J
Jongmin family_with_children kr
6
2026-04-06 via Nuitee
J
jose couple us
10
Definitely will be back
Pros:

Great place to stay

Cons:

There’s nothing you don’t like it is a great place. Great location.

2026-04-06 via Nuitee
G
Gonzalez De La Rosa couple mx
10
Excelente
Pros:

Muy buen servicio excelente trato del personal

Cons:

Algo de ruido del exterior

2026-04-05 via Nuitee
S
Sigfrido solo_traveller mx
10
2026-04-05 via Nuitee
E
EDUARDO DANIEL family_with_children mx
8
Pros:

Le ubicación y el trato del personal

Cons:

Le falta mantenimiento al GYM (los aparatos no funcionan bien y están deteriorados)

2026-04-05 via Nuitee
L
Laura solo_traveller br
10
2026-04-04 via Nuitee
H
HERNANDEZ family_with_children mx
10
2026-04-03 via Nuitee
D
Diana couple mx
1
Falsa información del hotel
Pros:

Solo me gusto del hotel la ubicación y el personal del parking que eran muy atentos.

Cons:

Sinceramente desde que vi la realidad del hotel no es nasa comparado con las fotos publicadas el hotel está viejo y sus habitaciones no son como las fotos, no tiene toallas tienes que pedirla, la alfombra nunca es aspirada te pones calcetines blancos y terminan como su hubieras corrido el malecón sin zapatos, además de encontrar cucarachas en mi habitación y en el área del restaurante. La alberca no le dan mantenimiento y el Internet no sirve para nada. Sinceramente es un hotel de 1 estrella

2026-04-03 via Nuitee
L
LUZ MARÍA family_with_children mx
7
Buena estancia
Pros:

La atención a la habitación

Cons:

El elevador y la alberca muy fría y había norte, mis hijos tuvieron una mala experiencia al querer nadar

2026-04-03 via Nuitee
H
Heraclio family_with_children mx
8
2026-04-02 via Nuitee