Best Quality Hotel Dock Milano

Hotels
8.3 (5679 reviews)
Via Cernaia 46 , Turin , it

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Heating issues in rooms
Basic room quality

Categories

Cleanliness
7.95
Multiple reviews mentioned cleanliness positively but noted some heated rooms.
Service
8.95
The staff was consistently described as friendly and professional.
Location
8.95
Guests highlighted the convenience of the location, especially for transport and accessing the city center.
Room Quality
7.45
Some reviews mentioned small and basic rooms, affecting overall perception.
Amenities
8.45
Basic amenities were acknowledged, though some aspects could improve.
Value for Money
8.45
Most guests felt the hotel provided good value considering its location and services.
Food and Beverage
7.95
Breakfast was frequently praised, with suggestions for improvements noted.
Overall Experience
8.25
Overall, guests expressed a pleasant experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:40

Property Description

Central Location and Modern Rooms

Located just opposite Porta Susa Train Station, Hotel Dock Milano offers a convenient stay in central Turin. The modern and elegant rooms provide a comfortable retreat after a day of exploring the city.

Extensive Breakfast Buffet and Convenient Amenities

Start your day right with an extensive breakfast buffet offered at the hotel. Enjoy amenities such as air conditioning, soundproofed windows, and an LCD TV in the rooms. Stay connected with free 100 Mb Wi-Fi access and relax knowing there is a safe, minibar, and a private bathroom with a hairdryer available.

24-Hour Multilingual Staff and Nearby Attractions

With a 24-hour reception and multilingual staff, Hotel Dock Milano ensures that assistance is always at hand. Explore the nearby XVIII Dicembre Metro Station and the Royal Palace Gardens, both just a short walk away. Book now for a delightful stay in Turin!

Important information:

Please inform the hotel if you will be arriving before 13:00 or after 24:00.

The air conditioning service is regulated on season basis.

When traveling with pets, please note that an extra charge of € 10 per pet, per stay applies. Please note that a maximum of 1 pet is allowed Please note that the property can only allow pets with a maximum weight of 10 kilos

Minors not accompanied by their parents will need their signed authorization, along with a copy of their identity card to stay at the hotel.
For more information, contact the hotel directly.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 11.80 per day.

Location

Guest Reviews

8.3
Based on 5679 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.25
N
Nicola • couple • ch
7
2026-05-30 • via Nuitee
A
Alexandre • solo_traveller • gb
6
Pros:

Location

Cons:

Air Con was very noisy not just in my room.

2026-05-30 • via Nuitee
J
Julie • solo_traveller • fr
8
Très bon hôtel
Pros:

Gentillesse du personnel. Emplacement idéal pour la gare.

2026-05-30 • via Nuitee
D
Domenico • solo_traveller • it
8
2026-05-30 • via Nuitee
R
rino • solo_traveller • it
8
Pros:

in generale tutto

Cons:

lecstanzre potrebbero essere un pò più insonorizzate

2026-05-29 • via Nuitee
C
CARLO • couple • it
8
HOTEL CONSIGLIATO
Pros:

LA POSIZIONE VICINO ALLA STAZIONE SUSA E' MOLTO COMODA SIA PER PARCHEGGIARE L'AUTO IN UN POSTO SICURO CHE PER POTER APPROFITTARE DEI SERVIZI AUTO E METRO PER ANDARE OVUNQUE IN CITTA'.

Cons:

IL WI-FI E' MOLTO LENTO A SCATTI, ANDREBBE POTENZIATO.

2026-05-28 • via Nuitee
M
Manuela • couple • ro
9
Perfect location in Turin
Pros:

Location is very good, close to the train, metro and bus stations. Surrounded by restaurants, cafes and shops. Also close enough to walk to main attractions. Well diverse breakfast, friendly personnel (24/7 reception), clean room and quite a big bathroom (big shower cabin, bidet, etc.). It has an elevator so it's suited for people with limited mobility. Water pressure was amazing! Moreover, the hotel offers the possibility to leave your luggage after checkout with no extra payment.

Cons:

Unfortunately, the coffee was bad. It's a shame to go to Italy and drink such bad coffee. Even if you ask the breakfast personnel to make you a coffee at the bar is as bad as the one from the coffee machines. One other thing that we disliked was the lack of mosquito net on the windows.

2026-05-28 • via Nuitee
D
Di Carlo • solo_traveller • it
10
2026-05-28 • via Nuitee
G
Giuseppe • couple • ch
6
Cons:

Le climatiseur est tombé en panne en pleine nuit l eau coulait parterre.
On a oublié 2 vestes j ai demandé si l établissement pouvait me les renvoyer par poste il m ont répondu que non.
Pour ce type de réponse, je suis déçu

2026-05-28 • via Nuitee
J
Jennifer • solo_traveller • gb
7
2026-05-27 • via Nuitee
R
Roxane • family_with_children • ch
7
Pros:

Le personnel

Cons:

Les lits pas confortables

2026-05-27 • via Nuitee
E
elisabetta • couple • it
9
Scelta che ripeterei se dovessi soggiornare nuovamente a Torino. Fermata taxi vicinissima, vicino al centro e vicino a s
Pros:

Pulizia impeccabile. Stanza nuova e confortevole, colazione ottima. Buon rapporto qualità prezzo

Cons:

Niente di particolare da segnalare

2026-05-27 • via Nuitee
M
Matteo • solo_traveller • it
9
2026-05-27 • via Nuitee
A
Agnes • solo_traveller • fr
5
Pros:

Le personnel et la propreté

Cons:

Chambre sans charme et rudimentaire,
L hôtel n a pas de parking. C est le parking de la gare

2026-05-26 • via Nuitee
A
Abdul Majeed • solo_traveller • mv
1
Only cared about money
2026-05-26 • via Nuitee
M
Marilou • family_with_children • nl
7
voor de rest prima
Pros:

het was vlak bij één van de stations; ideaal voor onze treinreis

Cons:

toen ik de volgende ochtend (aan het eind van de ochtend) terug kwam met mijn zoon - die zichtbaar erg onwel was - moest ik een flesje water kopen voor 2 euro. Dat was wat formeel en niet erg klantvriendelijk

2026-05-26 • via Nuitee
G
G Danièle • solo_traveller • fr
10
2026-05-26 • via Nuitee
A
Angela • couple • it
10
2026-05-26 • via Nuitee
S
Simona • family_with_children • it
10
2026-05-25 • via Nuitee
F
Francisco Javier • solo_traveller • es
7
Perfecto para una escapada de una o dos noches y solo para dormir
Pros:

El personal de recepción y la proximidad a la estación de tren de porta susa.
Es un buen hotel aunque en España sería un hostal pero con los precios de Italia, merece la pena...

Cons:

El desayuno aunque muy bien atendido por personal joven y servicial, era poco variado

2026-05-25 • via Nuitee