Albergo Palazzo Decumani

Hotels
9 (1740 reviews)
Via del Grande Archivio 8 , Naples , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Some cleanliness concerns
Inconsistent room quality

Categories

Cleanliness
8.39
Several mentions of cleanliness, but some concern about hotel surroundings.
Service
9.36
Staff are consistently described as friendly and helpful.
Location
9.9
Multiple reviews emphasize excellent location near attractions.
Room Quality
8.35
Some rooms praised for comfort, but issues with some beds and dark rooms.
Amenities
8.38
Amenities are generally good, although some guests noted areas for improvement.
Value for Money
8.84
Reviewers feel it offers decent value considering location and service.
Food and Beverage
9.39
Breakfast options are generally praised, although some room conditions noted.
Overall Experience
9.36
Overall, guests report a highly satisfying experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:54

Property Description

Luxurious Accommodation
Albergo Palazzo Decumani offers contemporary-style rooms with parquet flooring, air conditioning, and marble bathrooms. The elegant building's crystal chandeliers and marble stairway add a touch of luxury to your stay.

Convenient Location
Situated just 60 metres from Spaccanapoli, this hotel is centrally located near Naples Cathedral and Università Metro. With Naples Port only 1.1 km away, exploring the city is easy and convenient for guests.

Exceptional Service
From free WiFi to trip information and excursion assistance, the staff at Palazzo Decumani ensure a comfortable and memorable stay. Don't miss the chance to unwind at the American bar and experience top-notch hospitality.

Book your stay at Albergo Palazzo Decumani now for a luxurious and convenient experience in Naples!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    People 3 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1740 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
M
Matt • family_with_children • in
9
Great Stay!
Pros:

Breakfast was amazing and the staff were welcoming and helpful.

2026-04-25 • via Nuitee
V
Vera • couple • hu
9
2026-04-24 • via Nuitee
A
Anirban • couple • us
7
Good location, close to Spaccanspoli but not 4 star hotel. More like a 3.2 stars.
Pros:

We had good stay at Albergo Palazzo Decumani for the first time. The hotel is in a good location, just a short walk from the heart of Naples and very close to Spaccanapoli, the famous pedestrian street that makes exploring the historic center easy. However, the neighborhood is typical for Napoli, a bit run down. For two nights we stayed in Superior Room. It was spacious, and the bathroom was also large and comfortable. Directly across from the hotel is Pizzeria La Figlia del Presidente, one of the best-known and excellent pizzerias in Naples. The front desk staff were very kind especially Barbara, who was extremely polite, warm, and very helpful throughout our stay. One of the cons there is no tea or coffee maker. 

One important point for future guests: we also stayed one night in a Classic Room in the same hotel, and the experience was quite different. Although the room itself was large, it had no real outside window—only a window facing an internal stairwell—which made the room feel dark and somewhat claustrophobic. For that reason, I would strongly recommend booking a Superior Room rather than a Classic Room if staying at this hotel.

Cons:

I did not realize that the “ Classic” room had no proper windows. There was one facing a dark, dank stairwell. No water , coffee maker or tea facilities.

2026-04-23 • via Nuitee
B
Bruce • extended_group • us
6
Good location for a hotel that was strangely unwelcoming and unsmiling.
Pros:

Location. Cleanliness, Bathroom. All were good. Room was comfortable and stylish. Breakfast buffet was good and the lobby had a style as well, with a remarkable glass chandelier that filled several stories of the stairwell.

Cons:

Front desk staff were cool to the point of unfriendliness, and that extended to a lesser degree to the dining room staff as well. It was not a welcoming hotel. There were no handrails beside the stairs from the reception level to the hotel entrance. Everyone commented on this absence which extended to other staircases as well. The television/entertainment set up was almost impossible to use. Two "wands" and a box beneath the screen had to be used, and no one in my group succeeded in making it work. There was no guide to the channels available in English. There was no coffee maker provided in the room of this four star hotel, and the coast hangers in the closet had to be separated from the track, a cheap touch in a four star hotel, and an irritation.

2026-04-20 • via Nuitee
R
Roberto • couple • pr
8
Good stay I will be back to learn more about their culture
Pros:

Is very accesible to the historical zone and shop and dinning

Cons:

The outside surroundings with many graffiti is part of the culture in the area and they are everywhere

2026-04-20 • via Nuitee
J
Joanna • family_with_children • pl
10
2026-04-20 • via Nuitee
B
Bénédicte • family_with_children • fr
10
Très agréable et très bien situé
Pros:

Confort de l'hotel et accueil très sympathique.

2026-04-19 • via Nuitee
I
Ioannis • couple • gr
10
If you like the historical center this is your place))
Pros:

Location and the great staff!

Cons:

Needs a bit renovation

2026-04-19 • via Nuitee
A
Ainhoa • couple • es
8
Estancia perfecta en el centro de Napoles.
Pros:

Esta muy centrico sin el ruido de las calles mas transitadas, la cama era comodisima y el desayuno aunque con poca variedad correcto y muy rico. Todo esta limpisimo y la atencion es muy buena.Cada dia tienes diferentes tartas recien hechas que estan espectaculares.

Cons:

Por decir algo, la habitacion estaba en el primer piso y no esta insonorizada. Se oia mucho el ruido de la calle que no es ruidosa pero pasa gente y coches. Si eres sensible a los ruidos lleva tapones.

2026-04-19 • via Nuitee
S
Sandro Schweiz • solo_traveller • ch
9
Pros:

Sehr zentral gelegen. Grosse saubere Zimmer. Reichhaltiges Frühstück.

2026-04-18 • via Nuitee
P
peter • couple • be
10
2026-04-15 • via Nuitee
A
AlfaLima • couple • it
9
Ottima esperienza in posizione strategica. Albergo consigliatissimo.
Pros:

Struttura molto accogliente e posizionata in zona tranquilla ed adiacente al centro storico. Personale cordiale e preparato con una punta di merito alla sig.ra Barbara che ci ha accolto ed indirizzati nella splendida città di Napoli. Camera ben tenuta, pulita e ben disposta. Colazione buona anche se migliorabile.

Cons:

Nulla da segnalare.

2026-04-15 • via Nuitee
M
Mary Anne • solo_traveller • gb
6
Nice hotel in a bad neighborhood
Pros:

The property itself was clean and well maintained.

Cons:

The neighbourhood wasn’t nice at all. The area outside the hotel was filled with graffiti and people just sitting around and loitering.

2026-04-13 • via Nuitee
C
Claudio • family_with_children • ar
9
Excelente estadia en un recomendable hotel
Pros:

Excelente ubicacion y comodidad
Muy buena atencion, cordial y profesional
recomiendo el hotel para tu estadia en Napoles

Cons:

Nada que mencionar

2026-04-13 • via Nuitee
D
Dag • family_with_children • se
8
Mycket bra!
Pros:

Trivsamt hotell i bra läge, trevlig och hjälpsam personal. Bäst av alla var Barbara i receptionen!

2026-04-12 • via Nuitee
J
Jan • family_with_children • ch
7
2026-04-12 • via Nuitee
A
Antonio • extended_group • es
10
2026-04-12 • via Nuitee
C
Christophe • couple • fr
8
2026-04-11 • via Nuitee
Y
Yevgeniya • solo_traveller • it
9
Pros:

The room were excellent, personnel extremely friendly, great breakfast

2026-04-10 • via Nuitee
R
Rainer • couple • de
9
2026-04-09 • via Nuitee