Holiday Inn Express Ponca City by IHG

Hotels
•
Holiday Inn Express
8.3 (83 reviews)
2809 North 14th Street , Ponca City , US
+1 580-762-3700

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Fantastic, varied breakfast
Very friendly and accommodating staff
ADA-accessible shower
Generally positive overall stay
Cons:
Rooms can be musty/damp and feel older
Property/location can be a bit hidden/hard to access
Invoice/checkout billing communication issue
Slightly high pricing

Categories

Cleanliness
6
Several reviewers reported musty, slightly damp-smelling rooms and use of DampRid; cleanliness/air quality is a notable negative.
Service
9.8
Staff described as amazingly nice and accommodating; one minor checkout/invoice communication issue but overall service sentiment is very positive.
Location
8.8
Location was described as a little hidden and somewhat hard to access, but overall guests found it satisfactory/fantastic once there.
Room Quality
6
Rooms noted as older, with mustiness and occasional dampness; one party required a room change due to condition.
Amenities
9.6
ADA shower praised as best by a guest's parents and other practical amenities present; accessibility features are a strong positive.
Value for Money
7.5
One reviewer noted pricing is a bit high though still felt it was worth it; value is slightly below excellent.
Food and Beverage
9.8
Breakfast repeatedly described as fantastic with a wide variety—clear strong positive for F&B.
Overall Experience
8.9
Generally positive overall experience driven by great service and breakfast, tempered by older/musty rooms and minor administrative issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location
Situated in Ponca City, Oklahoma, just a stone's throw away from Lake Ponca, Holiday Inn Express Ponca City offers the perfect retreat for nature lovers and outdoor enthusiasts.

Modern Amenities
Each guest room is equipped with a flat-screen cable TV, microwave, refrigerator, and complimentary Wi-Fi, ensuring a comfortable stay with all the necessary conveniences.

Relaxation and Business
Guests can unwind in the heated indoor pool or kickstart their day with a hot breakfast. For business travelers, the 24-hour business center is at their disposal, making work on the go a breeze.

Experience the best of Ponca City at Holiday Inn Express. Book your stay now for a memorable and convenient getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 83 reviews
Cleanliness: 6
Service: 9.8
Location: 8.8
Room Quality: 6
Amenities: 9.6
Value for Money: 7.5
Food and Beverage: 9.8
Overall Experience: 8.9
M
Maryam Christine • couple • gb
9
2026-09-01 • via Nuitee
J
Jeannette • solo_traveller • us
10
2026-08-31 • via Nuitee
G
GREGG • couple • us
10
Pros:

Love the breakfast.It was fantastic a lot of varieties of different things to eat. Location of the plays was a little hard to get through.It was kinda hidden in but overall on it was fantastic. Thanks again for everything.

2026-08-10 • via Nuitee
T
Thayer • family_with_children • us
8
Pros:

My parents said the ADA shower was the best over anywhere they've stayed.

Cons:

I still don't have an invoice. I asked for one at checkout but the attendant stated I would get one from Booking.com.

2026-08-02 • via Nuitee
N
NorthStar192571 • Family • Ararat, Virginia
8
Okay stay
Pros:

This is an older hotel. The lobby is pristine. The rooms are a bit older and musty smelling. They were also slightly damp feeling. The room had a Damprid container in the room, so they are aware. One of our rooms was so bad, our party had to move. However, if you’re there one night, the mustiness/dampness isn’t really an issue. The staff was amazingly nice and accommodating,

2026-07-29 • via Tripadvisor
J
Jeffrey • solo_traveller • us
10
Pros:

Great stay!

Cons:

Priced a bit high, but definitely worth it.

2026-07-19 • via Nuitee
J
Jennifer • couple • us
10
2026-07-17 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

Everything

2026-06-26 • via Nuitee
M
Michael • solo_traveller • us
8
2026-04-13 • via Nuitee
B
barbararM4811KO • Family
10
Awesome vacation
Pros:

My sister and I stayed at the Ponca City location. Such a peaceful friendly location. The rooms were so comfortable and clean. The beds made me want to just stay all day. Will definitely come back.

2026-03-29 • via Tripadvisor
H
H3537FBcalebh • Business
4
Rude management
Pros:

The manager on duty was hands down the rudest employee I’ve ever talked with in the service industry. I have well over a 1,000 nights with IHG and I’ve never had an encounter with a IHG employee like I did with the one in Ponca city. It’s a shame they would have someone like that representing their brand. I will never do business with them again, nor will I recommend them to any of my fellow employees or workers who regularly stay in the area. The only reason I’m not leaving a 1 star review is because the general manager was kind and did make things right in the end.

2026-03-24 • via Tripadvisor
W
Wilson • solo_traveller • us
8
Pros:

Very good.

2026-03-23 • via Nuitee
3
335lornes • Business
10
Excellent stay and amazing people working there.
Pros:

The front desk manager (Kursha) is so helpful and goes above and beyond for the guests. This hotel is very lucky to have such a nice person on the front line. The entire staff are also great and do an awesome job.

2026-03-22 • via Tripadvisor
M
Marylin • family_with_children • us
8
Pros:

Location friendly great breakfast quiet clean

Cons:

Toilets to low beds to high and no handicapped rails in the bathrooms hard to get off the stool and in and out of the shower it was a great place for a fall

2026-03-16 • via Nuitee
P
Paul • family_with_children • us
10
Very pleased. Will definitely use HIE again.
Pros:

The front desk staff was professional and courteous, even helping us find something that we left behind and had to come back for. The hotel itself was very nice and clean and updated.

2026-03-15 • via Nuitee
S
sadongei • family_with_children • us
10
We chose the correct place to stay
Pros:

Everything. No complaints.

Cons:

Liked everything

2026-02-13 • via Nuitee
L
Lou • couple • us
10
Just a great stay
Pros:

Kenzie was absolutely amazing, we had some issues with the first room she put us in but took care of us

2026-01-22 • via Nuitee
S
Sarah • couple • us
9
2026-01-19 • via Nuitee
C
Casey • family_with_children • us
7
Pros:

Location great , breakfast could have been better

Cons:

as you walked the hallway had a bad smell , may need a good carpet cleaning or new carpet

2026-01-19 • via Nuitee
N
Nicholas • couple • us
8
2026-01-18 • via Nuitee