Holiday Inn Express & Suites Marshall by IHG

Hotels
IHG
8.6 (144 reviews)
500 I 20 E, Marshall, Texas, 75670 , Marshall , US

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Outdoor pool - seasonal
Fitness facilities
Gift shops or newsstand
Conference space
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Service
Comfortable Room
Good Breakfast
Cons:
Odd layout of king suite

Categories

Cleanliness
9.06
The facility was very fresh and everything was exceptionally clean.
Service
9.03
The staff was friendly, prompt, professional, and efficient.
Location
8.57
Standard quality for this hotel tier.
Room Quality
8.52
Room was very clean with a comfortable bed.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.01
Standard quality for this hotel tier.
Food and Beverage
8.56
Breakfast had a good quality and selection.
Overall Experience
8.53
Overall stay was very pleasing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:42

Property Description

Luxurious Amenities
Escape to relaxation in our outdoor pool and 24-hour fitness center. Enjoy complimentary buffet breakfast daily and stay connected with free Wi-Fi.

Business and Events
Host your event in our 375 square feet of conference space. Take advantage of the business center and complimentary newspapers in the lobby for your work needs.

Convenient Location
Discover nearby attractions like Texas State Technical College and Marshall Chamber of Commerce. With comfortable guestrooms and top-notch services, our hotel is the ideal choice in Marshall.

To experience comfort and convenience in Marshall, book your stay at Holiday Inn Express & Suites Marshall today.

Important information:

  • The seasonal pool will be open from April to September.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHV

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.6
Based on 144 reviews
Cleanliness: 9.06
Service: 9.03
Location: 8.57
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.53
4
447phillipm Family
10
Would stay here again
Pros:

The room was super clean. The bed and pillows were comfy and the hot breakfast was plentiful. Shout out to Deedee for keeping the breakfast area stocked and for being so helpful. We will stay here again.

2025-11-29 via Tripadvisor
A
andrew
10
Pros:

Perfect

2025-10-10 via Nuitee
G
Gregory
6
Pros:

Was okay

2025-09-27 via Nuitee
L
Lisa
10
Pros:

We really liked this property. The facility was really fresh and no musty smells whatsoever. The staff was friendly, prompt, professional, and efficient. The room itself was very clean with a comfortable bed and luckily they even thought to turn our air on before check in so it was also nice and cool upon our arrival. The room was quiet and fully stocked with towels and toiletries that may have been needed for our stay. We were lucky enough to be able to take advantage of the breakfast that came with our stay. We were very pleased with the quality and selection. They had everything from cold cereal and milk to taquitos. And the coffee was delicious and enough flavor to get us kicked into gear for the remainder of our road trip. Good Job Holiday Inn!!!

2025-09-15 via Nuitee
T
Todd
10
Pros:

Easy breezy

2025-08-30 via Nuitee
D
Debbie partner
10
Pros:

The room was very nice. Three bathroom shower was great! Will definitely stay here if i go bank to Marshall.

2025-07-28 via Nuitee
D
Donald
10
Pros:

I was very pleased with this facility. I was pleased also with how clean everything was. The staff was welcoming and helpful.

2025-07-27 via Nuitee
E
Ellen
8
Okay stop on a long trip
Pros:

We got a king suite-accessible because it was the only one available. It was very odd. The desk was moved directly across from the bed-no outlets. The space where it had obviously been was empty. We are not disabled in any way, but the shower would have been difficult. The bar was next tothe toilet? Also the glass doors would not stay shut. Clean and nice though!

2025-07-17 via Nuitee
B
Becky
10
Pros:

Great breakfast! Staff very nice

2025-07-02 via Nuitee
B
Balaji friends
10
Pros:

New property very nice staff

2025-06-22 via Nuitee
O
Olivia
10
Pros:

Lady at check in was very kind and helpful. Great customer service

2025-06-22 via Nuitee
J
Jeff
10
Pros:

All around superb property

2025-05-31 via Nuitee
K
kelly family_with_children
2
Pros:

No cribs, we had a party of 5, I had to make up sofa bed and go downstairs for sheets, staff was rude, I am a rewards member and was told they would not acknowledge it. Pancake machine out of order. Toilet ran constantly. Not enough towels for five ppl. We had to share.

2025-05-30 via Nuitee
J
Jose family
10
Pros:

Room was clean. Breakfast was good.

2025-05-24 via Nuitee
C
Carl
10
Pros:

We liked how nice and clean the facilities are and feel very secure.

2025-05-20 via Nuitee
C
Charles family
10
Pros:

Rooms are extremely comfortable and clean. The staff (Ms. Nunez) was very helpful and so kind. I highly recommend this hotel!

2025-05-18 via Nuitee
C
Cris
10
Marshall, tx
Pros:

Room was Amazing. Clean. Receptionists was friendly an attentive. Fresh coffee, ice machines worked. Pool was clean, great fitness center.
Breakfast buffet was Amazing. Delicious cinnamon rolls.
Hot biscuits and gravy. Eggs, sausage patties and links..
Check out person on Sunday. Very cheerful and helpful. Great experience!!

2025-05-18 via Nuitee
N
Norman
8
Pros:

It’s was good

2025-05-12 via Nuitee
M
Michael family
10
Pros:

Liked the rooms and would stay here again,

2025-05-03 via Nuitee
R
Richard
8
Pros:

Na

2025-05-01 via Nuitee