Hampton Inn & Suites by Hilton Moncton

Hotels
Hampton Inn
9.2 (1251 reviews)
700 Mapleton Road , Moncton , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Breakfast selection
Only one elevator working
Minor issues with room maintenance

Categories

Cleanliness
9.13
Rooms were clean and well-maintained.
Service
9.6
Staff were very friendly and helpful.
Location
9.64
Great location near the highway.
Room Quality
9.09
Rooms comfortable but with some minor issues.
Amenities
8.62
Amenities were decent but with some improvements needed.
Value for Money
9.08
Good value but could be better depending on room quality.
Food and Beverage
8.63
Breakfast selection could be improved.
Overall Experience
9.8
Overall a pleasant stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:57

Property Description

Luxurious Amenities
This hotel, conveniently located off the Trans-Canada Highway, offers a range of luxurious amenities including an indoor pool, water slide, gym, and business center. Guests can unwind and have a relaxing stay while enjoying these fantastic facilities.

Comfortable and Well-Equipped Rooms
The rooms at Hampton Inn and Suites by Hilton Moncton are designed for comfort and convenience. Each room features a 32-inch flat-screen TV, coffee maker, work area, and refrigerator. Whether you're traveling for business or leisure, you'll find everything you need for a pleasant stay.

Convenient Location
Situated just 3 miles from downtown Moncton and 12 miles from the Greater Moncton International Airport, Hampton Inn and Suites is the perfect choice for travelers looking for a convenient location. Explore nearby attractions like Crystal Palace, an indoor amusement park located just 5 miles away.

Ready to experience luxury and convenience at Hampton Inn and Suites by Hilton Moncton? Book your stay now for an unforgettable experience!

Important information:

Please note the pool and fitness center are closed until further notice.
We have renovation coming up in our property. Please add it in the fine print so the Guest Knows about it.

Apr 21, 2025 to Jun 14, 2025

Renovation work will be done weekdays only, during business hours.
The following facilities might be closed:
Dining venue
Meeting facilities
Lobby
Alternate facilities that might be available during renovation:
Indoor pool
Recreational facilitiesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 1251 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.64
Room Quality: 9.09
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 8.63
Overall Experience: 9.8
M
MacInnis couple ca
8
Good stay and met our needs
Pros:

Nice facility. Clean room with good shower, comfortable beds and pillows.

Cons:

It seems that in almost all of the hotels we staying in, the toilets are very low to the floor and this property was no exception. For elderly people or people who struggle to get up from a seated position, higher toilets are recommended.

2026-08-22 via Nuitee
D
Dan couple us
5
Facility is fine, frint desk could be more courteous. The $ 75 pet fee should be clearer on the booking site.
Pros:

Convenience, breakfast, ice machine

Cons:

The additional $75 charge for my pet. Front desk wasn’t very helpful.

2026-08-21 via Nuitee
Y
Yves couple ca
9
Séjour tourlou
Pros:

Personnel courtois, chambre confortable

Cons:

Une seule ascenseur fonctionnel. Aurait apprécié la possibilité de recharger la voiture

2026-08-21 via Nuitee
C
camille couple ca
9
Pros:

Piscine et emplacement sécuritaire

Cons:

Rien du tout c’était parfait

2026-08-20 via Nuitee
A
Allison family_with_children ca
10
2026-08-19 via Nuitee
J
Junxiang couple ca
10
2026-08-18 via Nuitee
M
Marie-Eve solo_traveller ca
8
Pros:

La glissade a été très apprécié par mon garçon! Vraiment un plus avec les enfants.
Gros déjeuner !

2026-08-18 via Nuitee
G
Gracie couple ca
10
2026-08-17 via Nuitee
V
Vaidehi family_with_children us
9
Pros:

Location, cleanliness, breakfast options

2026-08-16 via Nuitee
L
Laila solo_traveller dk
10
Pros:

Nice and clean room.
The beds were very good.

Cons:

The pool was a bit cold and there were nowhere to shower before entering the pool.

2026-08-16 via Nuitee
S
Shelly extended_group ca
10
Lovely
Pros:

New, clean, great breakfast well maintained lovely staff

Cons:

The elevator doors would randomly close on people

2026-08-13 via Nuitee
M
Melissa couple ca
2
Overall the price is simply not justified and we would never choose to stay here again.
Pros:

The location of this hotel is great, and we appreciated the size of the room.

Cons:

Unfortunately everything else fell short. We spent $360 per night for our room - which seems very high for Moncton - but wouldn't have minded if the amenities made up for it. Unfortunately our shower / bathroom was dirty. Kids were playing in the elevators so every time you tried to use them it took forever (they would press all buttons so it stopped at each floor). The "free" breakfast ran out of coffee, and when there wasn't enough room for everyone to eat they opened up a conference room with incredibly dirty and sticky old tables. For the price they're charging we would expect cleanliness, a delicious warm breakfast, and attentive and helpful staff. You can't charge 5 star prices while offering 2 star service. We messages management about our experience and the response was simply we'll do better next time, but unfortunately we won't be back.

2026-08-13 via Nuitee
3
395jennaa Friends getaway
2
Worst customer service EVER!
Pros:

Horrible customer service.
Front desk attendants were rude and very unprofessional. Had issues with credit card, and instead of being helpful the reception gave dirty looks and smirked to their co-staff. We ended up being charged double, a total of $1080 for ONE night. The room itself was nice, in a great location, but I would never stay here again.

2026-08-12 via Tripadvisor
W
William couple ca
10
2026-08-11 via Nuitee
B
Billiejo solo_traveller ca
10
2026-08-11 via Nuitee
T
Tina couple ca
9
2026-08-10 via Nuitee
S
Sekinah family_with_children ng
8
Good
Pros:

Good

Cons:

Nothing

2026-08-08 via Nuitee
E
Elisabeth extended_group ch
9
Das ideale Hotel an der Autobahn
Pros:

Sehr freundliches und effizientes ChechIn.

Cons:

Den Abfallberg, welcher das Hotel jeden Morgen für das Frühstück produziert, ist absolut nicht umweltfreundlich und schon gar nicht mehr zeitgemäss!

2026-08-06 via Nuitee
S
Syvret family_with_children ca
9
Fun for the kids and enjoyable for families
Pros:

Wonderful stay. Friendly staff and clean hotel.

Cons:

The pool was overcrowded

2026-08-06 via Nuitee
D
Daniel family_with_children ca
8
Pros:

The room was clean. I like it. My kids enjoyed the pool.

Cons:

There was not enough seats for breakfast, and some food usually ran out.

2026-08-04 via Nuitee