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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Spa/wellness center
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Wheelchair accessible
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Allergy-free room
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Heated pool
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Coffee Shop on site
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Fruits
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Shallow end
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location near SeaWorld
SureStay Plus Hotel by Best Western San Antonio SeaWorld is the ideal choice for travelers looking to stay close to the action, just 3 miles from SeaWorld.
Comfortable Rooms and Amenities
Enjoy a comfortable stay in our well-equipped rooms featuring free Wi-Fi, flat-screen cable TVs, microwaves, refrigerators, coffee makers, and hairdryers. Take advantage of our heated indoor pool, hot tub, gym, and business center.
Convenient Facilities and Services
Start your day right with a continental breakfast, utilize our meeting facilities, and explore nearby attractions like Lackland Air Force Base and San Antonio Zoo. With a prime location and top-notch amenities, your stay at SureStay Plus Hotel will be unforgettable.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: Yes
- Entrance Type:
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Hill Located: No
- Ramp: Yes
- Entrance Type:
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Bathtub: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Chair: Mobile
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: Yes
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: No
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
Inside pool but it needed to be cleaned .
Loved the people that worked there, manager was a doll so kind, so nice, took care of my issue getting my kids in a room next door to me. All around sweetheart!!! Just get that pool cleaned better. Area was good was able to get to what we needed.
No iron, pool cleaning,
Location
Roach on my bed, dirty sofabeds
9
El desayuno
Fuimos molestados por personal del hotel la primera noche a las 2:00am
Curtains for the shower are too old and outdated, also the pool needs updating on everything including furniture but most important the cleaning is not that great at the pool.
Beds where not clean
Everything especially the cozy breakfast area
Nothing
it has a wide parking lot
Nothing bad it just went up on prices
Nothing
The staff was a little rude, they checked in someone else under my name and everything was pretty dirty.
Very clean and the bed was very comfortable!
Everything!! Great hotel.
N/A
Location
Only one elevator have to wait forever, just to get in
Todo muy limpio y el servicio de almuerzo estaba bien para el precio
Único detalle No había jabón de baño
Love the staff, indoor pool, cleanliness and the continental breakfast!
That the AC was not turned on when we arrived at our room and it was so hot. We just came from sea world and were thinking we were going to walk into a cold comfy room. That was not the case at all. It took forever for the room to cool off.
Good
Good
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