Gaige House

Hotels
9.3 (277 reviews)
13540 Arnold Drive , Glen Ellen , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Safety deposit box
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Attentive staff
Clean facilities
Beautiful location
Great amenities
Cons:
Uneven sidewalks
Occasional service inconsistencies

Categories

Cleanliness
9.2
Clean and well-maintained property, though some rooms may require upkeep.
Service
9.7
Staff were attentive and very accommodating of guests' needs.
Location
9.2
Quiet area away from traffic, yet accessible to main streets.
Room Quality
9.5
Beautifully designed rooms with comfortable amenities.
Amenities
9.7
Great pool, daily breakfasts, and complimentary wine and cheese.
Value for Money
8.7
Slightly high price, but compensated by quality service and comfortable stay.
Food and Beverage
8.9
Delicious breakfast options and thoughtful attention to dietary needs.
Overall Experience
9.5
A delightful stay with a relaxing environment, ideal for couples.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:35

Property Description

Luxurious Retreat in Wine Country

Full-Service Spa and Free Wi-Fi
Indulge in hot stone massages and unwind with free Wi-Fi in every room at this Glen Ellen hotel.

Elegant Rooms with Private Entrances
Experience luxury with private entrances, iPod docking stations, and flat-screen TVs in every spacious room.

Evening Wine Tastings and Heated Pool
Savor complimentary evening wine and cheese tastings, along with daily buffet breakfast. Relax in the outdoor heated pool and hot tub during your stay.

Book now to experience the ultimate blend of relaxation and luxury at Gaige House Glen Ellen in California’s wine country.

Important information:

If canceled before 7 days prior to arrival, the property will refund the deposit minus a cancellation fee.

The Nightly Resort Fee includes the following:
-Gourmet breakfast each morning
-Evening wine and cheese reception
-Bottled water
-Passes to a local health club facility
-Use of computer at business center
-Concierge assistance
-Freshly baked cookies
-Evening cordial bar
-Daily housekeeping
-Internet access
-Newspaper in lobby
-Coffee in room
-Lending library
-Parking

Guests must present the same credit card that was used to make the reservation at the time of check in.

Group Bookings not allowed which includes more than 2 separate bookings by same guest or more than 3 rooms booked on single reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.3
Based on 277 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.2
Room Quality: 9.5
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 8.9
Overall Experience: 9.5
S
Susan solo_traveller us
8
Unless I had a different room with a different shower or normal type bathroom and a room that wasn’t all black, I wouldn
Pros:

All the trees and greenery around. The breakfast and the late afternoon wine tasting with appetizers. Lovely outdoor spaces and heated pool.

Cons:

The room was too dark, the bathtub a little strange and difficult to get into to take a shower. No instructions for using the coffee maker and to turn the main light on and off you could only do it on a small remote, which no one explained.

2026-05-15 via Nuitee
E
Elizabeth couple us
10
Relaxing and luxurious
Pros:

The room is amazing! It's so beautiful, and it was very quiet. The bed is comfortable and the pillows are so good we ordered two for ourselves. This is the only place I've ever stayed that has adequate towels - in fact, they're the same brand we own. The robes are also great. Terrific shower and enormous tub. I love how the music softly plays as you go to your room. The whole thing has a real Japanese feel and, since we love Japan, that was perfect for us. The staff were also great - very friendly and helpful.

Cons:

Breakfast isn't stellar, but it's good enough - if you like bagels and cream cheese, which I do. They also have an egg dish each day, pastries, salad, some fruit. The only tiny drawback to our room was we were in a garden room, and the water feature doesn't make a water noise - just a motor noise. But that is one tiny things in an otherwise stellar stay.

2026-05-13 via Nuitee
L
LINGKAN couple us
10
A perfect, relaxing, and boutique hotel experience.
Pros:

Honestly, everything was perfect — the breakfast, the wine tasting, the facilities, and the staff.

Cons:

not at this time

2026-05-02 via Nuitee
H
Helen couple us
10
Hidden Gem
Pros:

Everything! What a lovely little gem. Staff were all amazing, very friendly, helpful and knowledgeable. We loved the boutique hotel vibe, everything was clean and well maintained. The beds were extremely comfortable. Breakfast 10/10.
We would definitely be back!

Cons:

Nothing

2026-04-30 via Nuitee
J
Jennifer couple us
10
2026-04-25 via Nuitee
M
Mark solo_traveller us
10
Peaceful stay in wine country
Pros:

Wonderfully quiet and comfortable stay, nice helpful friendly staff, great and fresh light breakfast, cookies and wine (incl ports and saki) in the evenings, guest wineries doing pourings in the late afternoon, walked to eat at Star, short drive to Jack London for a walk/hike, easy to get downtown Sonoma and all the wineries in the region.

Cons:

Pool and hot tub area could use an update, but the temps were good and they seemed lightly used by guests... at least for our stay. Three people in the jacuzzi would be crowded. But this is very minor to the overall experience.

2026-04-24 via Nuitee
S
Sandra couple de
9
2026-04-07 via Nuitee
S
sgregory711 Couples Dallas, Texas
8
Thank God for an empty room
Pros:

This historic “home” hotel was just lovely. Nicely appointed. We checked into a lovely wine and cheese tasting. We were assigned room 3 and our friends were in room 2. The rooms were fantastic. Beautifully appointed. Both rooms had enormous tubs. I hated the low beds close to the ground in the Asian style with no box spring but the bed was comfy so it was fine.

We got up the next morning and had a wonderful breakfast. The coffee was fantastic as was the omelette. We left around 9 am abs didn’t return until about 8:45 pm. We were greeted to a room FULL of ants. They were everywhere. In the bed, beside both night tables, in the bathroom, in our luggage. Mind you there are signs all over the property that say put food away in proper containers but we had no food with us. We brought one bottle of water and ironically they weren’t near that.

We called the night emergency line and they moved us to room 4 - which was also lovely and ant free. I’m just glad they had an open room. Ironically room four has a nicer bed but the bathroom isn’t as stunning as room 2 and 3.
We left the next morning before the desk officially opened but I’m so grateful the night help was able to get us set up in another room. It could have been so bad.

Despite the ants I would stay again. It was a lovely property in a beautiful location

2026-03-18 via Tripadvisor
M
MomDoc2022 Couples Indianapolis, Indiana
4
Disappointing experience with the Gaige Suite.
Pros:

Can't recommend. The Gaige Suite was really expensive and disappointing for many reasons. Lots of traffic noise because the inn is off of a busy street. The in room fireplace and patio fire pit only worked for about half of the days we were there and they did not fix it for 2 days and did not adjust our room rate. The hot water ran out when the large soaking tub was only 25% full. The website pictures of the patio are very misleading; our patio looked like it would be quiet and private but it was right above and exposed to a common area. However, the breakfast was great!

2026-03-16 via Tripadvisor
E
Eniko couple us
9
A charming stay with personalized service
Pros:

Shout-out to the attentive staff! We loved the personalized touch of a property tour at check-in and enjoyed the intimate atmosphere of the evening happy hour. While our room was on the smaller side, it was clean and functional.

2026-03-02 via Nuitee
T
Todd_the_Rover Couples
10
Amazing Stay from Start to Finish!
Pros:

Our stay at Gaige House felt less like checking into a hotel and more like stepping into a true reset.

From the first call with Crystal, who was straightforward and accommodating, to the seamless check-in with Michelle and Pam, the hospitality was genuine and dialed in. The wine tasting and charcuterie hosted by B.R. Cohn was a strong touch. The team anticipated what we needed without hovering, which is harder to pull off than it looks.

The Asian-inspired design gives the property a calm, focused feel without being overdone. Our Ryokan Zen Creekside Suite was outstanding. It wraps around a private atrium, has a fireplace, and opens to a patio overlooking Calabazas Creek. With the rain outside, it felt quiet and grounded. The granite soaking tub and double shower were excellent, and the oversized platform king bed delivered one of the best nights of sleep we’ve had in a while.

We had dinner at Songbird Parlour nearby, then came back for a soak in the hot tub. Breakfast the next morning was delicious, soft scrambled eggs, sourdough French toast with fresh fruit, granola parfait, fresh-squeezed orange juice, and Illy coffee.

We left feeling rested and genuinely impressed. Gaige House manages to balance comfort, style, and substance in a way that’s rare. It was a great stay from start to finish.

2026-02-23 via Tripadvisor
E
ealbertoliban Couples
10
Couples Anniversary Getaway in Sonoma
Pros:

We had an amazing stay at the Gaige House. The location is well-acquainted to be near both Sonoma and Napa wineries. The room was very spacious and it had everything we need. We got bath robes; bottles of water everyday; the bathroom was huge! They have the capability to cast your streaming service. The AC unit is so quiet that we weren't bothered. We had a good night sleep. The only call out was the light outside the door that we didn't know how to turn off. The breakfast was adequate and served in this cute space. We weren't able to use the pool because it was cold. We did avail massage service which was phenomenal! If you ever go - ask for Tony and Peter! The best therapists we had in a long time.

2026-02-23 via Tripadvisor
S
Seiji couple us
10
2026-02-10 via Nuitee
M
Miles solo_traveller us
9
2026-01-29 via Nuitee
J
Jason couple us
10
A quiet and wonderful stay
Pros:

I enjoy the quiet area away from traffic but close enough to the main streets to get around. Daily delightful healthy breakfasts. The staff were very understanding of allergies and other needs of guests, as well as accommodating of every request. The extra bottles of water in the room were a nice touch.

2026-01-20 via Nuitee
T
TexasMagyar Couples
10
Relaxing anniversary trip
Pros:

My wife and I stayed at the Gaige House from Jan 5 - 8 and had a fabulous experience. It was part of a 50th wedding celebration for us which was on the 3rd. We were treated very graciously at check - in with congratulations on our anniversary. We had a beautiful room, and nicely furnished. Lovely fireplace too! The grounds are rustic with lots of trees and a flowing creek behind our unit. They did a very nice breakfast with some different offerings each morning. The front desk was very accommodating with suggestions for nearby restaurants. And I loved the happy hours each day from 4:30 - 6 where they set out a nice compliment of cheese and fruit along with 4 bottles of wine. And in an adjacent sitting room they set out bottles of port wine and sake to sip and relax.

2026-01-11 via Tripadvisor
J
julie couple us
10
Wonderful getaway in a beautiful boutique hotel with a great staff and lovely amenities.
Pros:

Beautiful Ryokan-like boutique hotel with a wonderful staff and lovely amenities

2026-01-09 via Nuitee
X
Xiaomeng couple us
10
2026-01-06 via Nuitee
K
kimmykeane Couples Santa Cruz, California
4
It was great until it wasn't.
Pros:

We’re Lifetime Platinum Elite / Titanium Elite with Marriott properties, and my husband travels extensively for work in the entertainment industry. We were in the area for my birthday (New Year’s Eve) and our honeymoon weekend. We could have stayed elsewhere on points, but we chose Gaige House because the property looked special — and it truly is. The grounds are beautiful, our creekside room was lovely, and the tub was a highlight. Our arrival and stay were great.

However, the checkout experience unfortunately changed our entire impression. At midnight on New Year’s Eve, a nearby firehouse sounded air-raid/siren-style alarms. We were asleep and woke up panicked, unsure whether there was an emergency or evacuation, especially given the fast-flowing creek outside our room and a week of heavy rain. We searched online and couldn’t find any info, so we eventually assumed it must be a New Year’s tradition.

At checkout, when asked how things were, I shared positive feedback and then mentioned the sirens only as a friendly heads-up so the hotel could consider warning guests in advance next year. The staff member became unexpectedly defensive, demanded to know where we live (Santa Cruz - We know flash floods and fires!), and repeatedly emphasized it wasn’t the hotel’s fault, which I never suggested. I was trying to be helpful.

That single interaction completely overshadowed what was otherwise a wonderful stay. A simple heads-up at check-in (or a note in the room) about the New Year’s sirens — and a warmer, less defensive response at checkout — would prevent this from happening again.

I was genuinely trying to be helpful, but the staff member’s reaction was surprisingly rude and dismissive, especially for a property at this price point. I had been telling everyone from the moment we checked in how magical Gaige House was, but based on that checkout experience, I will not return, and I won’t recommend it.

2026-01-02 via Tripadvisor
A
A_L couple us
9
Pros:

Stunning Location, The overall facility is very well appointed, cozy, modern yet charming, had a heated swimming pool, surrounded by nature, close to redwood groves, hiking trails, a Michelin star restaurant, and quiet, scenic areas. Very tranquil zen atmosphere, tucked away in nature. Room that we had booked was a Japanese Ryokan-style space with Karesansui (rock garden), a signature granite bathtub, with comfortable furniture, with fireplace, private gardens in patio overlooking a creek.

Cons:

The wifi was non-operational in the room we had booked. But the management was considerate enough to move us to another room. It was still intermittent in another room and they were expecting a technician to come fix it after the weekend.

2025-12-20 via Nuitee