Gaige House

Hotels
9.3 (264 reviews)
13540 Arnold Drive , Glen Ellen , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Safety deposit box
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
Board games/puzzles
See all facilities

Review Highlights

Pros:
Attentive staff
Clean facilities
Beautiful location
Great amenities
Cons:
Uneven sidewalks
Occasional service inconsistencies

Categories

Cleanliness
9.2
Clean and well-maintained property, though some rooms may require upkeep.
Service
9.7
Staff were attentive and very accommodating of guests' needs.
Location
9.2
Quiet area away from traffic, yet accessible to main streets.
Room Quality
9.5
Beautifully designed rooms with comfortable amenities.
Amenities
9.7
Great pool, daily breakfasts, and complimentary wine and cheese.
Value for Money
8.7
Slightly high price, but compensated by quality service and comfortable stay.
Food and Beverage
8.9
Delicious breakfast options and thoughtful attention to dietary needs.
Overall Experience
9.5
A delightful stay with a relaxing environment, ideal for couples.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:35

Property Description

Luxurious Retreat in Wine Country

Full-Service Spa and Free Wi-Fi
Indulge in hot stone massages and unwind with free Wi-Fi in every room at this Glen Ellen hotel.

Elegant Rooms with Private Entrances
Experience luxury with private entrances, iPod docking stations, and flat-screen TVs in every spacious room.

Evening Wine Tastings and Heated Pool
Savor complimentary evening wine and cheese tastings, along with daily buffet breakfast. Relax in the outdoor heated pool and hot tub during your stay.

Book now to experience the ultimate blend of relaxation and luxury at Gaige House Glen Ellen in California’s wine country.

Important information:

If canceled before 7 days prior to arrival, the property will refund the deposit minus a cancellation fee.

The Nightly Resort Fee includes the following:
-Gourmet breakfast each morning
-Evening wine and cheese reception
-Bottled water
-Passes to a local health club facility
-Use of computer at business center
-Concierge assistance
-Freshly baked cookies
-Evening cordial bar
-Daily housekeeping
-Internet access
-Newspaper in lobby
-Coffee in room
-Lending library
-Parking

Guests must present the same credit card that was used to make the reservation at the time of check in.

Group Bookings not allowed which includes more than 2 separate bookings by same guest or more than 3 rooms booked on single reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.3
Based on 264 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.2
Room Quality: 9.5
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 8.9
Overall Experience: 9.5
S
Seiji couple us
10
2026-02-10 via Nuitee
M
Miles solo_traveller us
9
2026-01-29 via Nuitee
J
Jason couple us
10
A quiet and wonderful stay
Pros:

I enjoy the quiet area away from traffic but close enough to the main streets to get around. Daily delightful healthy breakfasts. The staff were very understanding of allergies and other needs of guests, as well as accommodating of every request. The extra bottles of water in the room were a nice touch.

2026-01-20 via Nuitee
J
julie couple us
10
Wonderful getaway in a beautiful boutique hotel with a great staff and lovely amenities.
Pros:

Beautiful Ryokan-like boutique hotel with a wonderful staff and lovely amenities

2026-01-09 via Nuitee
X
Xiaomeng couple us
10
2026-01-06 via Nuitee
K
kimmykeane Couples Santa Cruz, California
4
It was great until it wasn't.
Pros:

We’re Lifetime Platinum Elite / Titanium Elite with Marriott properties, and my husband travels extensively for work in the entertainment industry. We were in the area for my birthday (New Year’s Eve) and our honeymoon weekend. We could have stayed elsewhere on points, but we chose Gaige House because the property looked special — and it truly is. The grounds are beautiful, our creekside room was lovely, and the tub was a highlight. Our arrival and stay were great.

However, the checkout experience unfortunately changed our entire impression. At midnight on New Year’s Eve, a nearby firehouse sounded air-raid/siren-style alarms. We were asleep and woke up panicked, unsure whether there was an emergency or evacuation, especially given the fast-flowing creek outside our room and a week of heavy rain. We searched online and couldn’t find any info, so we eventually assumed it must be a New Year’s tradition.

At checkout, when asked how things were, I shared positive feedback and then mentioned the sirens only as a friendly heads-up so the hotel could consider warning guests in advance next year. The staff member became unexpectedly defensive, demanded to know where we live (Santa Cruz - We know flash floods and fires!), and repeatedly emphasized it wasn’t the hotel’s fault, which I never suggested. I was trying to be helpful.

That single interaction completely overshadowed what was otherwise a wonderful stay. A simple heads-up at check-in (or a note in the room) about the New Year’s sirens — and a warmer, less defensive response at checkout — would prevent this from happening again.

I was genuinely trying to be helpful, but the staff member’s reaction was surprisingly rude and dismissive, especially for a property at this price point. I had been telling everyone from the moment we checked in how magical Gaige House was, but based on that checkout experience, I will not return, and I won’t recommend it.

2026-01-02 via Tripadvisor
A
A_L couple us
9
Pros:

Stunning Location, The overall facility is very well appointed, cozy, modern yet charming, had a heated swimming pool, surrounded by nature, close to redwood groves, hiking trails, a Michelin star restaurant, and quiet, scenic areas. Very tranquil zen atmosphere, tucked away in nature. Room that we had booked was a Japanese Ryokan-style space with Karesansui (rock garden), a signature granite bathtub, with comfortable furniture, with fireplace, private gardens in patio overlooking a creek.

Cons:

The wifi was non-operational in the room we had booked. But the management was considerate enough to move us to another room. It was still intermittent in another room and they were expecting a technician to come fix it after the weekend.

2025-12-20 via Nuitee
E
Elliott family_with_children us
9
Pros:

Location. Room . Staff

Cons:

Brick sidewalk that was very uneven and was a trip hazard.
The room coffee machines were old and took forever to brew the coffee.

2025-12-03 via Nuitee
T
Toby family_with_children gb
6
Great property let down by staff.
Pros:

Great rooms and bathrooms.

Cons:

Staff were slightly strange, dealt with some standard requests very poorly.

2025-11-28 via Nuitee
E
Erez couple il
10
מדהים
Pros:

הכול

Cons:

הכל היה מצוין

2025-11-01 via Nuitee
T
Tracy extended_group nz
10
Beautiful property in a stunning location. Exceptionally comfortable beds. Delicious breakfast, loved staying here.
Pros:

Stunning setting

Cons:

A little far from everything you probably want to see and do in the region

2025-10-29 via Nuitee
A
A4428UMjackieb Couples Prairieville, Louisiana
10
Perfect Sonoma Valley Boutique Hotel
Pros:

SO GLAD we decided to stay at Gaige House! Staff was fantastic! Breakfast and afternoon cookies were perfect perks, but afternoon cheese/meat board with wine hour was extra special treat each day. Walked minutes down the road to fine dining and casual dining as well. Room has double spa shower heads and gas fireplace which were perfect. Ran into several locals on Staycation, so I knew we chose wisely. You won’t regret staying at Gaige House!

2025-10-27 via Tripadvisor
W
Wendy couple gb
4
Disappointing
Pros:

Glen Ellen is a nice little town.

Cons:

The whole place is dark and gloomy, overgrown trees shade the whole place out Japanese inspired suite was v cramped, the courtyards attached to the suite were dark and overgrown and so small to be useless.

2025-10-26 via Nuitee
B
BOAZ couple il
9
Pros:

הכל מקסים מלון מיוחד וצוות מעולה

2025-10-16 via Nuitee
A
Andreas family_with_children ch
10
2025-10-11 via Nuitee
J
Jay jay
10
Pros:

A truly relaxing retreat. The place is spotless, peaceful, and beautifully maintained. The staff are warm, friendly, and make you feel right at home. It’s the kind of place you can’t wait to return to at the end of the day — calm, inviting, and surrounded by quiet beauty.

2025-10-06 via Nuitee
L
Lisa extended_group us
10
Everything was absolutely fantastic, thank you!
2025-09-29 via Nuitee
G
Glenn couple gb
10
A beautiful and restorative retreat
Pros:

A beautiful place. Staff were attentive and caring. The hotel felt like a gorgeous idyll - couldn't recommend enough.

Cons:

Nothing.

2025-09-28 via Nuitee
E
Elaine partner
10
Pros:

Wonderful staff! Such a pleasant, beautiful, relaxing place to spend a night...or more! Wine tasting, breakfast, great location to restaurants, and Sonoma. Will definitely return.

2025-09-26 via Nuitee
D
Dezirai
10
Pros:

-

2025-09-24 via Nuitee