One Queretaro Plaza Galerias

Hotels
•
Grupo Posadas - One Hotels
7.2 (201 reviews)
Avenida 5 de Febrero, 108-A. Colonia Niños Héroes , Querétaro , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Atención del personal
Buena ubicación
Cons:
La habitación demasiado pequeña
Falta de mantenimiento
Suciedad en las instalaciones

Categories

Cleanliness
5.35
Multiple mentions of dirtiness and lack of maintenance.
Service
8.31
Good service during night shifts with positive attitudes from staff.
Location
8.35
Positive feedback on location being central and safe.
Room Quality
6.31
Rooms are small and some maintenance issues reported.
Amenities
7.34
Basic amenities mentioned, but issues with some facilities.
Value for Money
7.8
Generally considered a good value for the price, but could improve.
Food and Beverage
6.35
Breakfast quality reported to be disappointing in some reviews.
Overall Experience
7.82
Mixed feelings overall; some enjoyed their stay while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:14

Property Description

Convenient Location
One Queretaro Plaza Galerias is strategically situated just 2.5 km from Querétaro Historic Centre and a short 3-minute drive from Galerías Querétaro, offering easy access to the city's main attractions.

Comfortable Rooms
Each room at the hotel is equipped with modern amenities such as a TV, air conditioning, and cable channels. The private bathrooms feature complimentary toiletries, ensuring a comfortable stay for guests.

Great Facilities
Guests can enjoy complimentary breakfast, free WiFi, a shared lounge, and even a vending machine on-site. Additionally, the availability of free parking adds convenience to your stay.

Ready to experience comfort and convenience in Querétaro? Book your stay at One Queretaro Plaza Galerias now!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: QRO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.2
Based on 201 reviews
Cleanliness: 5.35
Service: 8.31
Location: 8.35
Room Quality: 6.31
Amenities: 7.34
Value for Money: 7.8
Food and Beverage: 6.35
Overall Experience: 7.82
J
Javier • family_with_children • mx
9
2026-03-20 • via Nuitee
L
Luis • family_with_children • mx
7
Pros:

???

Cons:

Instalaciones viejas y muy pequeñas. El elevador se atoró y no sirven los botones de auxilio.

2026-03-19 • via Nuitee
T
Teresa • family_with_children • mx
10
2026-03-08 • via Nuitee
V
Vanessa • couple • mx
8
Funcional
Pros:

La ubicación , para el propósito del viaje cumple su función, los desayunos estaban ricos y abundantes.

Cons:

La habitación más pequeña de lo normal, se ve el hotel muy abandonado algunas paredes de los corredores mal pintadas, el piso de la habitación siempre lo sentí empolvado, no hacen refill de botellas de agua.

2026-03-08 • via Nuitee
M
MARIA • couple • mx
8
2026-03-03 • via Nuitee
J
Juan Andres • family_with_children • mx
9
Pros:

Ubicación y el personal muy amable

Cons:

Mayor mantenimiento en las instalaciones

2026-03-02 • via Nuitee
J
Juan Andres • family_with_children • mx
9
Pros:

La ubicación y el personal muy amable

Cons:

Mantenimiento en las instalaciones

2026-03-02 • via Nuitee
C
Cecilia • family_with_children • mx
8
2026-03-02 • via Nuitee
L
LAURA ESTELA • family_with_children • mx
8
Pros:

Desayuno

Cons:

Instalaciones

2026-02-27 • via Nuitee
T
Thomas • couple • gb
6
It will do.
Pros:

We did not have breakfast. The rooms are quiet. Plenty hot water.

Cons:

The whole building is quite run down and shabby, not what we normally expect from One Hotel.

2026-02-27 • via Nuitee
I
Ivan Cordova • family_with_children • us
10
Pros:

All

Cons:

Nothing

2026-02-23 • via Nuitee
T
Thomas • couple • gb
8
Will do in an emergency.
Pros:

We used three One hotels 8 years ago and were very happy with them all.

Cons:

This is a bit run down, with broken flooring and missing tiles in the room

2026-02-22 • via Nuitee
C
Candelaria • family_with_children • mx
5
MUY POCO ESPACIO
Pros:

LA UBICACION ESTA BIEN Y EL COSTO ME PARECIO BIEN POR LO QUE OFRECEN.

Cons:

EL BUFFET ESTA MAL, MUY POCO ALIMENTO Y NADA DE OPCIONES DE DESAYUNO.
LA HABITACION DEMASIADO PEQUEÑA ASI COMO LAS CAMAS, MUY INCOMODO.
LAS ALMOHADAS ESTABAN MUY SUCIAS CON RESTOS DE MAQUILLAJE.
EL BAÑO HUELE MUY MAL LA REGADERA A CAÑO.

2026-02-10 • via Nuitee
R
ricardo lopez • family_with_children • mx
8
Pros:

Personal atento!

Cons:

La habitación doble estuvo muy pequeña

2026-01-27 • via Nuitee
D
Diana Yadira • family_with_children • mx
8
2026-01-25 • via Nuitee
L
Luis Alfonso de Jesus • family_with_children • mx
8
Muy buen servicio
Pros:

Muy bueno el desayuno

2026-01-23 • via Nuitee
E
Emmanuel • family_with_children • mx
8
2026-01-22 • via Nuitee
L
laguna • family_with_children • mx
3
decepcionante pude haber estado mejor en otro hotel
Pros:

desayun muy bien

Cons:

solo funcionaba un elevador, la habitacion muuuy pequeña, es la primera vez que un hotel One me toca este tipo de sercicio los demas muy bien por eso los elijo, pero esta vez no me gusto

2026-01-19 • via Nuitee
A
Antonio • family_with_children • mx
8
Pros:

Desayuno incluido

Cons:

No tiene muchos conectores eléctricos

2026-01-18 • via Nuitee
H
Horacio • couple • mx
10
2026-01-15 • via Nuitee