Kenzi Menara Palace & Resort

Hotels
Sentido
8.7 (4712 reviews)
Avenue Mohamed VI Zone Agdal , Marrakech , ma

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Spacious rooms
Professional staff
Good amenities
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.91
Some concerns regarding cleanliness were noted in the reviews.
Service
9.38
The staff were consistently praised for their professionalism, warmth, and attentiveness.
Location
8.42
The location is appreciated but can be considered a bit isolated.
Room Quality
8.87
Rooms were described as spacious and comfortable.
Amenities
8.9
Amenities such as the spa and pool received positive remarks.
Value for Money
8.86
Value for money is regarded as acceptable considering the overall experience.
Food and Beverage
7.91
Food quality received criticism, particularly regarding consistency.
Overall Experience
9.38
Overall experience is rated highly due to customer service and positive aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Luxury Oasis in Marrakech

Classic Moroccan Decor: Experience the vibrant colors and traditional patterns of Morocco in our elegantly decorated rooms, each offering a balcony with stunning views of the Atlas Mountains.

Convenient Amenities: Enjoy complimentary access to our outdoor pool and gym, as well as free WiFi and air conditioning in every room. Take advantage of our free parking and shuttle service to the city center for a hassle-free stay.

Ideal Location: Situated in a 4-hectare park just a short distance from Jemaa el-Fna Square and Al Mazar Mall, our hotel is the perfect choice for couples seeking a romantic getaway in Marrakech.

Book your stay at Kenzi Menara Palace & Resort now to indulge in luxury and convenience during your visit to Marrakech!

Important information:

Please note that the room service and mini-bar are not included in the All-Inclusive formula and are at an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 41 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 4712 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.42
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 9.38
A
Aaron solo_traveller gb
10
Pros:

Nice

2026-06-28 via Nuitee
E
El morabet couple ma
8
2026-06-27 via Nuitee
N
Nathalie couple fr
7
2026-06-27 via Nuitee
C
Célestine solo_traveller gb
6
2026-06-27 via Nuitee
J
Jan solo_traveller us
10
This was our first trip to Morocco. Our experience at Kenzi was delightful and the price was more than fair.
Pros:

Your smile campaign is majorly working. The entire staff was professional and pleasant. We ate dinner onsite six nights, each meal was tasty and delightful and the wait staff service exceptional. I’d go so far as to say the best waiters I’ve ever had (and I travel a lot).

Cons:

That’s easy. The pillows on the bed were far too large and too hard. That should be an easy fix. I asked for softer pillows, but even those were uncomfortable.

2026-06-27 via Nuitee
F
Francisca extended_group fr
6
Pros:

Hôtel un peu vieillissant. Peinture a faire.
Tables du petit déjeuner non nettoyé de la veille au soir ( a 7h30 le matin)

2026-06-27 via Nuitee
M
Myriam couple be
10
Très agréable séjour
Pros:

Très familial, propre, personnel agréable, il très spacieux

Cons:

Rien

2026-06-27 via Nuitee
A
Auren family_with_children fr
7
2026-06-26 via Nuitee
Y
Yingkang solo_traveller gb
10
2026-06-26 via Nuitee
R
Rabii couple ca
8
Un super séjour
Pros:

Le personnel et surtout Asmaa à la réception
un bon service
Je ne changerai pas cet établissement

Cons:

rien

2026-06-26 via Nuitee
M
maria eugenia solo_traveller es
10
2026-06-26 via Nuitee
C
christophe solo_traveller fr
5
Si vous avez un petit budget et que vous voulez être pas trop loin du centre de Marrakech avec une ronde piscine ça peut
Pros:

Un grand jardin, une très grande piscine

Cons:

C’est un hôtel sur lequel il y a vraiment un gros travail de rénovation à faire, et j’ai commandé du room service que j’ai renvoyé pas bon du tout.

2026-06-26 via Nuitee
J
Jamel couple fr
10
2026-06-25 via Nuitee
J
Jamel couple fr
10
2026-06-25 via Nuitee
B
Bouchra solo_traveller se
6
Pros:

Jag tycker att personal va bra särskilt pitcho pch andra i underhållning. Annars inte mycket att säga

Cons:

För dyrt. Samt hittar vi minst en kakelacka varje dag i rummet.

En 5 hotell ska inte ha små kryp i rummen

2026-06-24 via Nuitee
S
Stéphanie family_with_children re
4
Pas aimé
Pros:

Rien

Cons:

Pour un palace je trouve qu’il est vieux et manque de modernité et de prestations de qualité

2026-06-24 via Nuitee
M
Magdolna family_with_children hu
7
Pros:

Finom volt a reggeli, nagy választékkal.

Cons:

A szobák bútorzata eléggé leharcolt, ráférne a felújítás. A klíma elég gyenge.

2026-06-24 via Nuitee
P
Petra couple ch
7
2026-06-24 via Nuitee
C
Cesar couple es
10
Relajante
Pros:

Bonito limpio y cómodo

2026-06-23 via Nuitee
H
Hanane family_with_children ma
8
2026-06-23 via Nuitee