Kenzi Menara Palace & Resort

Hotels
Sentido
8.7 (4543 reviews)
Avenue Mohamed VI Zone Agdal , Marrakech , ma

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Professional staff
Good amenities
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.91
Some concerns regarding cleanliness were noted in the reviews.
Service
9.38
The staff were consistently praised for their professionalism, warmth, and attentiveness.
Location
8.42
The location is appreciated but can be considered a bit isolated.
Room Quality
8.87
Rooms were described as spacious and comfortable.
Amenities
8.9
Amenities such as the spa and pool received positive remarks.
Value for Money
8.86
Value for money is regarded as acceptable considering the overall experience.
Food and Beverage
7.91
Food quality received criticism, particularly regarding consistency.
Overall Experience
9.38
Overall experience is rated highly due to customer service and positive aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Luxury Oasis in Marrakech

Classic Moroccan Decor: Experience the vibrant colors and traditional patterns of Morocco in our elegantly decorated rooms, each offering a balcony with stunning views of the Atlas Mountains.

Convenient Amenities: Enjoy complimentary access to our outdoor pool and gym, as well as free WiFi and air conditioning in every room. Take advantage of our free parking and shuttle service to the city center for a hassle-free stay.

Ideal Location: Situated in a 4-hectare park just a short distance from Jemaa el-Fna Square and Al Mazar Mall, our hotel is the perfect choice for couples seeking a romantic getaway in Marrakech.

Book your stay at Kenzi Menara Palace & Resort now to indulge in luxury and convenience during your visit to Marrakech!

Important information:

Please note that the room service and mini-bar are not included in the All-Inclusive formula and are at an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 41 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 4543 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.42
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 9.38
N
nabeel1979 Family Rabat, Rabat-Salé-Kenitra
10
Warm welcome, quality of service and overall comfort.
Pros:

I would like to sincerely express my full satisfaction with my recent stay at Kenzi Menara Palace. Everything—from the warm welcome to the quality of service and overall comfort—was excellent and truly appreciated.

Thank you once again for your hospitality. I look forward to staying with you again during my next visit to Marrakech.

2026-04-10 via Tripadvisor
A
axelle couple fr
10
Calme, qualité des prestations, amabilité du personnel, séjour parfait
Pros:

Tout

2026-04-10 via Nuitee
L
Lars family_with_children gb
10
Outstanding Hotel Resort in Marrakech
Pros:

We have stayed in a number of all-inclusive resorts across Europe and Africa. This is by far the best all-inclusive resort we've ever stayed at. The food was exceptional. The staff were really welcoming. I'm also a travel agent, so we'll be recommending this resort to other people.

Cons:

Whilst we had no issues at all, it would be nice if the resort had a non-alcoholic beer option in the all inclusive.

2026-04-10 via Nuitee
P
patrickwP7436DA Couples
10
Brilliant place to stay
Pros:

We had an amazing time at Kenzi Menara. The room was luxurious and bigger than it looked on the booking site. The food was very good at every meal. All the staff were super professional and friendly. We want to thank Mr Sherif in particular who was incredible - he helped us plan days out, booked activities for us, answered any question at all, essentially made the holiday what it was. 100% recommend to others and we hope to be back before too long.

2026-04-08 via Tripadvisor
O
Olivier family_with_children fr
9
Pros:

Le personnel est aux petits soins.
Les chambres sont spacieuses.
Le service est impeccable.
Grande piscine, beaucoup de transats et terrain extérieur très sympas.
Mini bus gratuit pour se rendre au centre ville.

Cons:

Le buffet est bon mais très répétitif.

2026-04-08 via Nuitee
A
Anthony family_with_children gb
8
Great location but hotel in need of an update
Pros:

Convenient location outside the medina and close to airport. Pool was amazing. Italian restaurant was ok but uninspired. Friendly staff and excellent concierge - Sherif organised our whole stay and activities brilliantly

Cons:

Rooms were a bit dark and gloomy and smelled dusty. Bathrooms were in desperate need for an upgrade. All fitments were old and worn.
Buffet for dinner was extremely poor quality for a 5 star hotel. This hotel is more of a 4 star. Breakfast was included but not very inspired.

2026-04-07 via Nuitee
B
Bianca couple ch
10
Pros:

Nous avons eu la chance d’être surclassés. C’était formidable. Très belle chambre. Personnel adorable.

Cons:

Odeur d’urine dans la salle de bain😢, très désagréable. Salles de bain à refaire. Chambre mal insonorisé.

2026-04-07 via Nuitee
B
Bianca couple ch
10
Très bon séjour
Pros:

Chambre très bien. Merci pour le surclassement. Situation, piscine, tout est parfait.

Cons:

Odeur d’urine dans la salle de bain.

2026-04-07 via Nuitee
E
Ekin family_with_children es
9
2026-04-05 via Nuitee
N
Nathalie couple fr
8
Très agréable
Pros:

Très bel établissement , jardin magnifique

Cons:

Manque restauration le soir

2026-04-05 via Nuitee
M
melaniehP672AF Family
10
Amazing hotel 🏨
Pros:

This hotel amazing awesome suite got an upgrade restaurants are superb and the entertainment Adil and ilyas were top entertainment and service highly recommend

2026-04-04 via Tripadvisor
A
Anup family_with_children gb
10
Pros:

Mouad was exceptional from start to finish. Great hotel

2026-04-04 via Nuitee
D
De Bock family_with_children be
9
Pros:

Great service and good hospitality from Mouad. He was very helpful

2026-04-03 via Nuitee
C
cristina family_with_children es
9
Pros:

Las instalaciones

Cons:

Que por la noche había una discoteca enfrente de las habitaciones y se escuchaba la música y difícil de dormir

2026-04-02 via Nuitee
R
Róbert couple hu
7
2026-04-01 via Nuitee
S
Svein couple no
7
2026-04-01 via Nuitee
M
Megan extended_group gb
8
2nd visit to this hotel and will definitely return
Pros:

Lovely pool area, very clean and great staff

Lots of fun listening to Adil entertain people- also not at all pushy to get involved!

Cons:

Small all inclusive cocktail selection and they weren’t very strong.

Poor toilet flush.

2026-03-31 via Nuitee
A
AKLI family_with_children fr
7
2026-03-31 via Nuitee
O
othmane couple gb
10
Brilliant place with amazing food.
Pros:

Amazing staff, especially Mouad and the animation crew.

2026-03-31 via Nuitee
F
Francesco couple it
10
2026-03-30 via Nuitee