Kenzi Menara Palace & Resort

Hotels
Sentido
8.7 (4543 reviews)
Avenue Mohamed VI Zone Agdal , Marrakech , ma

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Professional staff
Good amenities
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.91
Some concerns regarding cleanliness were noted in the reviews.
Service
9.38
The staff were consistently praised for their professionalism, warmth, and attentiveness.
Location
8.42
The location is appreciated but can be considered a bit isolated.
Room Quality
8.87
Rooms were described as spacious and comfortable.
Amenities
8.9
Amenities such as the spa and pool received positive remarks.
Value for Money
8.86
Value for money is regarded as acceptable considering the overall experience.
Food and Beverage
7.91
Food quality received criticism, particularly regarding consistency.
Overall Experience
9.38
Overall experience is rated highly due to customer service and positive aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Luxury Oasis in Marrakech

Classic Moroccan Decor: Experience the vibrant colors and traditional patterns of Morocco in our elegantly decorated rooms, each offering a balcony with stunning views of the Atlas Mountains.

Convenient Amenities: Enjoy complimentary access to our outdoor pool and gym, as well as free WiFi and air conditioning in every room. Take advantage of our free parking and shuttle service to the city center for a hassle-free stay.

Ideal Location: Situated in a 4-hectare park just a short distance from Jemaa el-Fna Square and Al Mazar Mall, our hotel is the perfect choice for couples seeking a romantic getaway in Marrakech.

Book your stay at Kenzi Menara Palace & Resort now to indulge in luxury and convenience during your visit to Marrakech!

Important information:

Please note that the room service and mini-bar are not included in the All-Inclusive formula and are at an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 41 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 4543 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.42
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 9.38
F
francis family_with_children gi
8
2026-03-28 via Nuitee
Z
Zenaida family_with_children gi
8
2026-03-28 via Nuitee
C
Catherine family_with_children be
9
Personnel adorable , proche du centre ms bruit des avions
Pros:

Petit déjeuner extra
Personnel vraiment charmant
Chambre énorme
Piscine chauffée et une non chauffée

Cons:

Massage fait par un robot déshumanisé pas top
Avions survolants la propriété bruyants

2026-03-28 via Nuitee
R
Radhia couple gb
9
Perfect!
Pros:

Thank you so much for this amazing stay!
The staff was very friendly and the food was perfect!
Thank you Mouad for your 5 star service.

2026-03-27 via Nuitee
S
Serge couple fr
7
2026-03-27 via Nuitee
L
Locastro couple fr
8
Très agréable séjour
Pros:

De très grandes chambres au calme, de grands espaces dans les parties communes. Une belle piscine.
Personnel très agréable.

2026-03-27 via Nuitee
J
julie couple gb
7
Excellent but with a big blip
Pros:

The food and facilities were excellent

Cons:

The hotel was overbooked on our arrival and we were transferred to a “sister” hotel this was not of the same standard and we lost a day in waiting around & travelling. The manager upgraded our room on return and was very apologetic but we would have preferred what we had booked

2026-03-26 via Nuitee
S
Stéphanie family_with_children fr
8
Joli hotel bien situé
Pros:

Piscine . Taille de la chambre. Animation. Spa

Cons:

Rien

2026-03-25 via Nuitee
J
Jessica family_with_children fr
9
Pros:

L'endroit, les jardins, l'énorme piscine, le style, la gentillesse et l'efficacité des employés
La chambre spacieuse ainsi que la salle de bain
Localisation super, avec le super + la navette

Cons:

Il y a certains mobiliers un peu vieillissant ou avec des à-coups

2026-03-25 via Nuitee
M
Mark couple gb
6
2026-03-25 via Nuitee
S
Sunny couple ie
9
Very good stay with nice staff. Special mention to the entertainment team Pichu,Susu and Allayas.
Pros:

Nice hotel with an easy access to the city and airport.

Cons:

Think the pool bar food in the evening should have more variation of food like different pizzas and sandwich etc.

2026-03-24 via Nuitee
A
Annabel family_with_children gb
4
Had we known no tennis could have been played we wouldn’t have paid so much to stay here but gone to a Mich cheaper hote
Pros:

Closish to the golf resorts

Cons:

The whole point in staying in this hotel was for our daughter to play tennis while we played golf. She was meant to have a tennis lesson daily. Tennis was not an option when we were there so highly disappointed

2026-03-24 via Nuitee
F
FRANCOISE solo_traveller fr
5
2026-03-24 via Nuitee
A
Ahmed solo_traveller sa
10
إقامة استثنائية بكل تفاصيلها
Pros:

الاستقبال وخصوصا الأخ أيوب والأخت أسماء
جمال المكان وفخامته

2026-03-24 via Nuitee
M
Melanie solo_traveller fr
7
Pros:

Petit déjeuner beaucoup de choix
Msemen et omelette fait à l’instant T
3 restaurants le soir (italien, marocain et buffet a volonté)
Possibilité de ce promener dans le jardin (grand)
Beaucoup de transat + des lits autour de la piscine
Personnel du bar très sympa

Cons:

Grande piscine pas chauffé donc tout le monde dans la petite piscine chauffé
Beaucoup de bruit autour de la piscine (enfant, travaux, avion, jardinage)
Avion qui passe tous les 15-20mn juste au dessus

2026-03-24 via Nuitee
P
Philippe family_with_children fr
5
Pros:

Les jardins très bien entretenu.

Cons:

La qualité du petit déjeuner qui a baissé, pain de la veille, viennoiserie rassies
Moins de choix que les années précédentes.
Le bar ou vous devez faire le service en salle.
Les chambres sont vieillissantes.

2026-03-23 via Nuitee
A
Alexandra couple at
9
2026-03-22 via Nuitee
J
jean claude solo_traveller fr
6
2026-03-22 via Nuitee
M
MARIA BEGOÑA family_with_children es
5
Pros:

El personal,desagradable en general.
El hotel, limpio y muy bonito

Cons:

La atención, sobre todo en la piscina

2026-03-22 via Nuitee
M
Maddalena family_with_children it
3
Pros:

Nulla di che ..

2026-03-22 via Nuitee