Kenzi Menara Palace & Resort

Hotels
•
Kenzi
8.7 (5022 reviews)
Avenue Mohamed VI Zone Agdal , Marrakech , MA

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Professional staff
Good amenities
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.91
Some concerns regarding cleanliness were noted in the reviews.
Service
9.38
The staff were consistently praised for their professionalism, warmth, and attentiveness.
Location
8.42
The location is appreciated but can be considered a bit isolated.
Room Quality
8.87
Rooms were described as spacious and comfortable.
Amenities
8.9
Amenities such as the spa and pool received positive remarks.
Value for Money
8.86
Value for money is regarded as acceptable considering the overall experience.
Food and Beverage
7.91
Food quality received criticism, particularly regarding consistency.
Overall Experience
9.38
Overall experience is rated highly due to customer service and positive aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Luxury Oasis in Marrakech

Classic Moroccan Decor: Experience the vibrant colors and traditional patterns of Morocco in our elegantly decorated rooms, each offering a balcony with stunning views of the Atlas Mountains.

Convenient Amenities: Enjoy complimentary access to our outdoor pool and gym, as well as free WiFi and air conditioning in every room. Take advantage of our free parking and shuttle service to the city center for a hassle-free stay.

Ideal Location: Situated in a 4-hectare park just a short distance from Jemaa el-Fna Square and Al Mazar Mall, our hotel is the perfect choice for couples seeking a romantic getaway in Marrakech.

Book your stay at Kenzi Menara Palace & Resort now to indulge in luxury and convenience during your visit to Marrakech!

Important information:

Please note that the room service and mini-bar are not included in the All-Inclusive formula and are at an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Location

Guest Reviews

8.7
Based on 5022 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.42
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 9.38
H
Hugues • family_with_children • fr
8
Bien mais cher
Pros:

Les chambres

Cons:

La nourriture est moyenne pour le prix

2026-10-31 • via Nuitee
F
Fiona • solo_traveller • gb
9
A very luxurious, beautiful hotel with wonderful staff and facilities. The whole experience exceeded my expectations, an
Pros:

The exterior and interior is beautiful. The pool is amazing in size and a great place to hang out, as are the garden areas. The best thing however were the staff who I thought were all fantastic, friendly and helpful.

Cons:

The only issue I had, which is why I dropped one point for comfort, was that I planned to order room service in my pyjamas one evening but the phone in my room wouldn’t work, which meant a change into clothes and a visit down to reception.

2026-10-31 • via Nuitee
P
Patrice • family_with_children • fr
7
J ai réservé cet hôtel parce que celui où nous allons été complet … le personnel absolument pas souriant trois fois j ai
Pros:

Les chambres
La piscine

Cons:

La propreté des chambres
Tout se descellé au fur et à mesure du séjour ( la porte savon / la barre pour tenir la serviette / la table sur la terrasse )

2026-10-31 • via Nuitee
F
Fiona • solo_traveller • gb
10
2026-10-30 • via Nuitee
L
Leila • family_with_children • fr
1
2026-10-30 • via Nuitee
Z
zofur • solo_traveller • gb
1
2026-10-29 • via Nuitee
A
Asmae • solo_traveller • fr
7
Niveau rapport qualité prix : nul
Pros:

La restauration était très bien, il y avait du choix, c’était varié et le personnel au niveau du restaurant était très gentil et serviable.

Cons:

Ma chambre était sale, il y avait encore des traces dans la salle de bain des clients précédents.
Je devais avoir un lit double j’ai eu deux lits simple. Ne surtout pas se fier au nom « palace » c’est très loin d’en être un. Presque 1200e pour 6 nuits en all in on s’attend quand même à un certain standing.

2026-10-29 • via Nuitee
H
Hamza • couple • ma
8
2026-10-28 • via Nuitee
M
Munsef Djimmi • couple • dk
10
2026-10-27 • via Nuitee
M
MUSTAPHA • couple • ma
6
Rapport qualité prix 5/10
Pros:

-L’emplacement
-Et le Personnel notamment Ferdouass à la réception très sympathique

Cons:

-L’obscurité dans les couloirs qui ramènent au chambre
-les portes des cabines de douche ne sont pas étanches de l’eau qui déborde
-Le restorant a améliorer n’est pas digne d’un 5 étoiles

2026-10-26 • via Nuitee
T
Tina • family_with_children • gb
10
Amazing hotel - highly recommend
Pros:

Beautiful hotel and grounds, friendly staff, great food options. I was there with my parents and although check-in took longer than expected, it was worth the wait as we were upgraded to a suite - really kind of the reception staff.
The outdoor BBQ and dinners were spectacular!
Definitely would stay at this hotel again.

Cons:

Entertainment was fun, but repetitive (same every evening).

However, there were such wonderful live musicians in the Moroccan restaurant - would have been lovely to hear their music instead of the daily repetitive entertainment, when the outdoor dinners were on. Real shame about this.

2026-10-22 • via Nuitee
F
fatiha • solo_traveller • ma
8
2026-10-22 • via Nuitee
J
Jacob Christian • extended_group • dk
2
2026-10-21 • via Nuitee
M
mohammed rachid • family_with_children • ma
10
Séjour vraiment reposant et très agréable je reviendrais
Pros:

Excellent service a tout les niveaux
Restauration impeccable
Gentillesse et grande attention et professionnalisme de l ensemble du personnel

2026-10-20 • via Nuitee
A
Adil Oudghiri 1973 • family_with_children • nl
10
Pros:

This was our second time at Kenzi Menara Palace in Marrakech, and we had another amazing stay! A big thank you to Mouad and Pitchu for their kindness and great service. They really made our experience extra special. We’ll definitely be coming back!

Cons:

Nothing

2026-10-20 • via Nuitee
E
Elaine • solo_traveller • gb
7
I had a great stay
Pros:

The swimming pool

2026-10-20 • via Nuitee
S
Saurabh • family_with_children • nl
8
Wonderful experience in a clean environment.
Pros:

The pool was the highlight, especially with the view from the room and quick access from the building. Dining options were plenty, although the buffet was generally the busiest area. Housekeeping were regular and quite friendly.

Cons:

The buffet was good, but repetitive.

2026-10-19 • via Nuitee
M
Marie-Noelle • couple • fr
10
Très bel hôtel pour se reposer.
Pros:

Tout a été parfait, accueil, chambre, restauration.

Cons:

RAS

2026-10-19 • via Nuitee
L
Lisa • solo_traveller • nl
10
2026-10-19 • via Nuitee
K
Karen • couple • gb
5
2026-10-18 • via Nuitee