Kenzi Menara Palace & Resort

Hotels
•
Sentido
8.7 (4463 reviews)
Avenue Mohamed VI Zone Agdal , Marrakech , ma

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Professional staff
Good amenities
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.91
Some concerns regarding cleanliness were noted in the reviews.
Service
9.38
The staff were consistently praised for their professionalism, warmth, and attentiveness.
Location
8.42
The location is appreciated but can be considered a bit isolated.
Room Quality
8.87
Rooms were described as spacious and comfortable.
Amenities
8.9
Amenities such as the spa and pool received positive remarks.
Value for Money
8.86
Value for money is regarded as acceptable considering the overall experience.
Food and Beverage
7.91
Food quality received criticism, particularly regarding consistency.
Overall Experience
9.38
Overall experience is rated highly due to customer service and positive aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Luxury Oasis in Marrakech

Classic Moroccan Decor: Experience the vibrant colors and traditional patterns of Morocco in our elegantly decorated rooms, each offering a balcony with stunning views of the Atlas Mountains.

Convenient Amenities: Enjoy complimentary access to our outdoor pool and gym, as well as free WiFi and air conditioning in every room. Take advantage of our free parking and shuttle service to the city center for a hassle-free stay.

Ideal Location: Situated in a 4-hectare park just a short distance from Jemaa el-Fna Square and Al Mazar Mall, our hotel is the perfect choice for couples seeking a romantic getaway in Marrakech.

Book your stay at Kenzi Menara Palace & Resort now to indulge in luxury and convenience during your visit to Marrakech!

Important information:

Please note that the room service and mini-bar are not included in the All-Inclusive formula and are at an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 41 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 4463 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.42
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 9.38
M
Maxime • family_with_children • fr
7
Cons:

Bémol sur bed and breakfast
Si besoin du repas du soir est onéreuse hors formule 40€/pers hors eau et autres boissons

2026-02-14 • via Nuitee
K
Kasper • couple • dk
10
Alt i alt godt, intet bemærke
Pros:

Det hele

Cons:

Lyset blinker nogle gange på værelset

2026-02-13 • via Nuitee
J
jean claude • solo_traveller • fr
7
Cons:

La restauration et le service

2026-02-12 • via Nuitee
A
Arun • couple • gb
10
2026-02-11 • via Nuitee
P
Patricia • solo_traveller • gb
9
2026-02-11 • via Nuitee
C
charbane • family_with_children • ma
8
2026-02-11 • via Nuitee
A
Abdelhamid • family_with_children • nl
10
Heerlijk Prachtig Hotel!!!
Pros:

Super vriendelijk personeel die dag en nacht klaar voor jou staan om het zo optimaal mogelijk voor je te maken.
Prachtige schone kamers met unieke uitzicht op de atlasbergen en de tuinen en t zwembad. Heerlijk bed.
Heerlijk eten, gezellige bar met proffesioneel personeel.
Heerlijk kunnen ontspannen hier.
De Spa mogelijkheden zijn super.
Erg dank aan receptiepersoneel Chaimae, en de man mr.Mouad die mij super hebben verwelkomt.
De barpersoneel die heerlijke drankjes tot aan t zwembad met een glimlach brachten. Dankje wel, Nourdin en Abdellah.
Heerlijke omgeving, en een toohotel die zeker 5 sterren waard is.
Ik kom zeer zeker terug.

Cons:

Alles was Top!!!!

2026-02-10 • via Nuitee
L
Lesley • family_with_children • fr
10
Fabulous stay!
Pros:

We had a fabulous stay. We opted for the all inclusive option which was exceptional value. The food and drinks were excellent. Special thanks to the barman, who really made our holiday. Also thanks to Mouad and Asma at reception. The pool was fantastic and we loved the fact you could always get clean towels. Thanks, we will be back next year.

Cons:

Bath could do with renewing. But was very clean, just wear and tear. Otherwise the room was amazing.

2026-02-10 • via Nuitee
A
Andrea • family_with_children • it
10
Struttura di livello
Pros:

Struttura eccezzionale con camere veramente ampie e confortoveli. Struttura di alto livello utilizzata causa ritardo del volo di rientro. Sicuramente rispecchia in tutto gli standard attesi

Cons:

Nulla.

2026-02-08 • via Nuitee
B
Belloumi • couple • be
7
2026-01-31 • via Nuitee
C
Christine • family_with_children • fr
6
Hôtel mais pas palace
Pros:

Les espaces communs de cet hôtel sont particulièrement grands et joliment agencés. Le jardin est magnifique et très bien entretenu.
Possibilité de se restaurer dans plusieurs restaurants, le petit déjeuner est exceptionnel et le bar intérieur très agréable pour un cocktail en fin de journée.
Les chambres sont très spacieuses mais un peu vieillissantes, comme la literie.

Cons:

La réception : impossible de les joindre au téléphone pour des réservations complémentaires avant notre arrivée, idem pour le spa. Dommage nous aurions aimé passer la soirée du nouvel an sur place mais faute d'informations, il nous a fallu trouvé un plan B.
Le nettoyage des chambres est très superficiel.

2026-01-31 • via Nuitee
B
Bernard • family_with_children • be
9
Pros:

Très belles piscines, excellent petit déjeuner buffet, la navette gratuite qui nous conduit à la place Djema el Fna toutes les 2 heures jusque 19h00, la superficie de la chambre.

Cons:

L'hôtel est un peu vieillot pour un 5 étoiles.

2026-01-30 • via Nuitee
R
Rachel • extended_group • ie
6
2026-01-30 • via Nuitee
F
Faïssal • family_with_children • fr
9
Agréable séjour malgré la pluie
Pros:

La beauté du lieu, très beau jardin avec Belle Piscine, la gentillesse du personnel

Cons:

Rien

2026-01-30 • via Nuitee
A
abdelouahed • family_with_children • ma
8
Magnifique vue sur les montagnes enneigées de l'Atlas.
Pros:

Tout était presque parfait.

Cons:

Le chauffage faisait du bruit.

2026-01-29 • via Nuitee
C
Claudia • couple • it
6
Resort ok
Pros:

Struttura ampia con camere confortevoli, molto bello sopratutto l’esterno e gli spazi dedicati allo sport.

Cons:

Estrema vicinanza a una discoteca che tiene la musica molto alta finì a notte inoltrata. Ristorante buffet internazionale passabile.

2026-01-29 • via Nuitee
H
Hesham • couple • eg
9
2026-01-29 • via Nuitee
N
nassima • family_with_children • fr
10
2026-01-28 • via Nuitee
R
Riyana • family_with_children • gb
10
Pros:

We had an excellent stay at Kenzi Menara, location is perfect, serene surroundings, views of snow clad Atlas. The staff was super nice.

2026-01-28 • via Nuitee
H
Hauwa • solo_traveller • ng
9
2026-01-26 • via Nuitee