Hotel Park Villa

Hotels
8.2 (211 reviews)
Gomez Pedraza num 68 , Mexico City , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean common areas
Cons:
Mold in rooms
Old room conditions
Staff check-in issues

Categories

Cleanliness
7.2
Several reviews mentioned issues with mold in bathrooms and general cleanliness concerns.
Service
8.2
Mixed sentiment; some reviews praised friendly staff, while others reported issues at check-in and with front desk attitude.
Location
9.7
Multiple reviews highlighted the great location close to Chapultepec and other attractions.
Room Quality
7.7
Comments indicated rooms were old and showed wear, with specific issues related to lighting and comfort.
Amenities
8.2
Specific amenities were limited; suggestions for additional features like microwaves were noted.
Value for Money
8.7
Overall perception of fair value for cost due to location, despite some concerns about room quality.
Food and Beverage
7.2
Food quality complaints noted; some dissatisfaction with restaurant pricing and offerings.
Overall Experience
8.7
A mixed overall experience, with location and staff noted positively, but significant operational issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:23

Property Description

Charming Hotel Near Bosque de Chapultepec Park

Brightly Coloured Decor and Floral Motifs
Hotel Park Villa boasts charming rooms with beamed ceilings and brightly coloured décor, creating a cozy and inviting atmosphere. The floral motifs add a touch of elegance to the rooms, ensuring a delightful stay for guests.

Scenic Terrace and International Cuisine
Indulge in delectable international cuisine at the hotel's restaurant while enjoying picturesque views from the pretty furnished terrace. The terrace overlooks the lush hotel gardens, providing a serene setting for a relaxing meal or a refreshing drink.

Convenient Location and Easy Access
With a prime location just a 10-minute walk from iconic landmarks like Chapultepec Castle and Casa Del Lago, Hotel Park Villa offers easy access to the city's attractions. Additionally, the proximity of Juanacatlán Metro Station makes exploring Mexico City a breeze.

Experience the charm and convenience of Hotel Park Villa - Book your stay now!

Important information:

Please note that your credit or debit card will be pre-authorized upon booking.

An official ID will be requested to all guests upon arrival.

Please note that free 2:00 hours early check-in is available at this property and is subject to availability.

Please note that free 2:00 hours late check-out is available at this property and is subject to availability.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 211 reviews
Cleanliness: 7.2
Service: 8.2
Location: 9.7
Room Quality: 7.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 7.2
Overall Experience: 8.7
P
Paige solo_traveller ca
6
Convenient location near Chapultepec
Pros:

Excellent location a few mins from Chapultepec and great neighborhood with restaurants, cafes, walkable and convenient to get around city. Staff were lovely even after I arrived 1am after late flight (of note, enter the premise at night through the Green Park sister hotel). Had AC.

Cons:

I don't mind the retro decor but unfortunately the room had a distractingly strong smell (I don't think the carpeting helped)

2026-02-27 via Nuitee
U
Ugalde Ramos couple mx
10
2026-02-25 via Nuitee
D
Diana couple us
10
Very wonderful hosts, comfortable room near a great park with a terrific restaurant
Pros:

Lovely old fashioned Spanish Style with a nice restaurant in a beautiful garden

Cons:

Only one electric plug in the room, and we had two phones to charge

2026-02-23 via Nuitee
S
Sylvie family_with_children ca
7
Pros:

L'emplacement tranquille et sécuritaire.
Le parc tout près.
La pression d'eau pour la douche exceptionnelle.
L'excellent service offert par César au front desk.

Cons:

L'odeur nauséabonde du tapis dans une chambre supérieure.
Sofia au front desk n'a pas les qualités pour répondre aux clients qu'elle dénigre totalement.
La saleté entre les tuiles de céramique dans la douche.. Plafond, mur et plancher sont faits de ces tuiles et le tout devrait être désinfecté jusqu'à ce que le ciment entre chacune retrouve la couleur blanche.
Le très mauvais service à la salle à manger qui nous fait attendre sans raison même s'il n'y a aucun autre client.

2026-02-22 via Nuitee
J
jose luis solo_traveller mx
4
Pros:

Pesimo servicio de facturacion

Cons:

Falta de atencion

2026-01-15 via Nuitee
I
Ines extended_group mz
8
Was the perfect stay for my first night in CDMX.
Pros:

The team was very accommodating, prompt. Room was clean, tidy.
Location is ideal, very calm & walkable area with nice cafes nearby. Also, around the corner from Casa Giraldi.

2026-01-07 via Nuitee
C
Camille family_with_children fr
8
L hôtel est désuet et mérite une rénovation mais il a un charme fou et un excellent service
2026-01-04 via Nuitee
D
David family_with_children gb
6
Great value for a short stay, but a bit grubby
Pros:

Big room with 2 very large and firm beds. Wonderful sheets. Surprisingly quiet considering how close it was to the main road.
Located very close to Chatapultepec and restaurant districts
Very cheap price

Cons:

Cleaning of the floors was poor, with grime accumulated in corners.
The bathroom tiles have black mould in the grouting, which was especially bad on the ceiling.
It needs a deep clean and then will be fantastic
The restaurant has outdoor speakers that were playing christmas music loud enough we could hear it in our room. From 730 am until about 10 pm. It was too cold to eat outside for most of this time. Not a big issue, but was a bit annoying.
Wifi was good on a laptop, but rubbish on a phone.

2025-12-30 via Nuitee
S
Shun couple us
10
2025-12-28 via Nuitee
O
O couple mx
7
Pros:

Era bonito
Muy bien estilo de las habitaciones.
La regadera con muchísima agua y potencia. Tenía agua caliente.
El espacio muy tranquilo para descansar.
Limpio
Me gustó que había muchas toallas en la habitación.

Cons:

No se pudo usar la tv. No tenía conección.
Solo cuidar un poco el espacio ya que entran zancudos. Pero lo demás bien.

2025-11-24 via Nuitee
M
Mass solo_traveller us
10
Pros:

Great restaurant. shouldn't need to ask for milk or cream with coffee.

Cons:

Desk help in mid day.

2025-11-15 via Nuitee
A
Ana Gabriela family_with_children mx
8
confortable
Pros:

la ubicación

Cons:

todo bien

2025-11-10 via Nuitee
C
Cecilia couple us
1
Look elsewhere, seriously!
Pros:

The only thing I liked about this hotel was it's location. I knew I wasn't booking a luxury resort as I was trying to go with a non chain hotel. Do not recommend.

Cons:

Didn't like that my experience started with the hotel not finding my reservation then when found there wasn't a room linked to it l. Didn't appreciate the front desk staff's attitude nor the rooms I was assigned.. The bathrooms in both rooms were full of black mold. I couldntnget the type of room that i booked which was a Jr king suite. The manager looked at the booking and said that the description on booking.con was incorrect and that they didnt have such ammenities. Since i complained about the first room having lots of mold they put me in another room which was a smaller standard size room with a smaller bed. This check in process wasted 1.5 hours and that is no exaggeration. I filed a complaint immediately with booking.com which I am still waiting on a response from their genius plus customer service. Ive submitted photos and had to waste my vacation time responding and talking to representatives from booking as we went back and forth with the hotel.

2025-11-09 via Nuitee
C
Coronado solo_traveller mx
10
Muy buena opcion para hospedarse
Pros:

El decorado de la habitacion y lo cerca que esta de Chapultepec bosque,ademas que las bicis estan a un lado

Cons:

Nada

2025-11-07 via Nuitee
T
TLBan808 couple us
6
Good for a short stay in CDMX. Great location, friendly staff, but old tired rooms.
Pros:

Great location, friendly staff

Cons:

Lights in the room were either too dim to be able to see anything, or didn't work at all. There were several random steps in the room, and with the dark carpeting, they were really hard to see in the dark. We had to put our shoes in front of them so that we could see them better. Even then, we tripped several times.

2025-11-04 via Nuitee
R
Roma Rossainz family_with_children mx
9
Pros:

El tipo de hotel y la localización

Cons:

Esta un poco descuidado en los techos

2025-11-01 via Nuitee
J
JOAQUIN solo_traveller mx
8
2025-10-23 via Nuitee
V
Victor family
8
Pros:

.

2025-10-09 via Nuitee
B
Bram family_with_children nl
9
Goede hulp vanuit receptie voor regelen van vervoer naar vliegveld.
Pros:

Goede locatie dicht bij het park

2025-10-05 via Nuitee
A
Angel family_with_children mx
7
Buena estancia, pero muy viejo
Pros:

Buen espacio

Cons:

Un hotel muy viejo y resultó que es más caro por booking que directo en el hotel

2025-09-03 via Nuitee