Hilton Garden Inn Richmond Airport

Hotels
•
Hilton Garden Inn
8.4 (247 reviews)
441 International Center Drive , Sandston , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean, comfortable rooms.
Staff was friendly and accommodating.
Cons:
Pool and hot tub not in service.
Issues with cleanliness and room maintenance.

Categories

Cleanliness
7.14
Several reviews mentioned issues with dirty carpets and unclean rooms.
Service
9.99
Staff was noted to be professional, accommodating, and responsive to issues.
Location
10
Proximity to the airport was appreciated by many guests.
Room Quality
8.6
Some complaints regarding the room view and dated furniture.
Amenities
7.13
Repeated mentions of the pool being closed and other amenities not functionally available.
Value for Money
8.09
Several customers felt the price was high considering some amenities not included.
Food and Beverage
7.14
Breakfast not included and dissatisfaction regarding food options noted.
Overall Experience
9.13
Overall experience was decent but marred by various issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:45

Property Description

Convenient Location & Shuttle Service
Situated just a mile away from Richmond International Airport, the Hilton Garden Inn Richmond Airport offers the convenience of a free airport shuttle service, ensuring a stress-free arrival and departure for guests.

Modern Amenities & Comfortable Accommodation
Guest rooms at this hotel are well-equipped with modern amenities including a 32-inch flat-screen TV, free Wi-Fi, microwave, refrigerator, and coffee maker, providing a comfortable stay for all visitors.

Leisure & Dining Options
From an indoor swimming pool, free gym, and hot tub for relaxation to a 24-hour business center for convenience, this hotel caters to all needs. Guests can also indulge in delicious meals at The Great American Grill, enjoy evening room service, or unwind at the lounge during their stay.

Book your stay at the Hilton Garden Inn Richmond Airport for a memorable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 247 reviews
Cleanliness: 7.14
Service: 9.99
Location: 10
Room Quality: 8.6
Amenities: 7.13
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 9.13
S
Susan • family_with_children • us
7
2026-01-20 • via Nuitee
V
Venis • solo_traveller • us
10
My experience at this hotel was Excellent.
Pros:

I appreciated the numerous options to exit the building. The early shuttle service. Also, when I notified the front desk regarding the iron not working. It was quickly corrected.

Cons:

The didn't enjoy the view from my room. Which was the roof with AC units. The bar closed early for a Sat night. Suggestion, since many visitors have early flights, it would be top-notch customer service if the front desk could have fruit, granola bars, juice, microwave breakfast options.

2026-01-19 • via Nuitee
B
Bryce • extended_group • us
7
2026-01-19 • via Nuitee
J
Jan • couple • us
10
Should have been much better from a well known reputable hotel
Pros:

Nice room

Cons:

No phone service w our cell phone and the keycard didnt work. We had someone had to escort to our room to enter, anytime we left. I feel like we should get a discount for this inconvience. We were there for our sons dental/ oral surgery graduation from VCU.

2026-01-19 • via Nuitee
K
Kim • couple • us
7
Ok for 1 overnight
Pros:

Proximity to airport, free parking

Cons:

Benign neglect. One patron came to front desk with his ice bucket while we were checking in bcuz NONE of the ice machines were working. One Desk clerk said she'd let maintenance known but there's no way all those machines suddenly have out. The desk clerks did the best they could

2026-01-19 • via Nuitee
T
Tiffany • couple • us
10
2025-12-29 • via Nuitee
L
Lynn • couple • us
10
Pros:

The fact that the Handicap provisions
Were available and clean.

Cons:

I experienced a bit of a challenge operating the nice big screen LG and all
The networks.

2025-12-04 • via Nuitee
M
Marilyn • solo_traveller • us
9
easy peasy one night airport stay
Pros:

Really appreciate the complimentary airport shuttle at 4 a.m.

Cons:

everything was just fine thank you.

2025-12-04 • via Nuitee
D
Donald • couple • us
6
Pros:

It was close to the airport

Cons:

Well the fact that I paid 180 dollars for the room to not be served breakfast and charged for parking when I didn't even have a vehicle all your Hilton offer free breakfast and this one should too

2025-11-29 • via Nuitee
J
Jean • couple • us
1
2025-11-27 • via Nuitee
R
Ruby • partner
8
Pros:

Close to the airport and the shuttle did pick up without too much wait time.

2025-10-13 • via Nuitee
J
Jeannie • partner
10
Pros:

Nice hotel, clean, very friendly staff.

2025-10-12 • via Nuitee
R
Ruby • partner
4
Pros:

The shiuttle was prompt. We did not eat breajfast.

2025-10-09 • via Nuitee
J
James • couple • us
10
2025-10-07 • via Nuitee
C
Christian
10
Pros:

There was dried blood on the restroom wall and door frame.

2025-10-05 • via Nuitee
J
Jo
8
All under one roof
Pros:

Employees are nice. It was great having a little store, restaurant and bar all in the same building. The bartender was a hoot-she was super friendly.

2025-10-01 • via Nuitee
J
James
10
Pros:

.

2025-09-21 • via Nuitee
J
Julie
10
Perfect for a late flight
Pros:

This worked out well for us because our flight was delayed and we came in around midnight and had to drive two hours the next day to visit family.

2025-09-18 • via Nuitee
T
Tobi • partner
6
Pros:

Was disappointed that the pool and hot tub were closed for my stay but the manager made accommodations for me

2025-09-15 • via Nuitee
D
Dr. Benjamin • family
4
Pros:

The hot water ran out twice while there. The carpets were very dirty and the furniture had stains on it. I would not stay here again.

2025-09-14 • via Nuitee