Holiday Inn Express Hotel & Suites Council Bluffs - Conv Ctr by IHG

3 ice machine in this hotel at 1 per each floor. 2 of the ice machine were out of service and not working or hotel has no plan on getting this repair. The rest is self explanatory as it goes to show how they really care about your stay.

Great hotel! Breakfast was outstanding, so much to offer along with freshly ground coffee beans brewed for coffee. Beds comfortable and rooms decorated with a minimalist feel. Staff from front desk to breakfast staff was extremely helpful and pleasant. I would have give an excellent rating for every category except the hot tub was not working which was the one thing I was looking forward to enjoying.

Beds were comfortable breakfast was good towels were thin. Hot tub not working properly

Very nice, recently renovated hotel. Check in went extremely smoothly. Great location and good breakfast.

This hotel is less than a year old. Cosmetically it looks real godd. But I believe they skimped on building materials. We could hear footsteps and bathroom sounds from next door and above.

Newly renovated hotel which was very nice. Friendly staff. Negative- 2 pillows we tried to use smelled like they hadn’t changed the pillow cases from previous guests, so that was gross.

Nice place that is getting remodeled.
Pool out of service due to remodel.
Clean. Good price

The hotel was being remodeled as s the chemical smell was very strong. Pool was closed. Parking was good, breakfast was excellent. Very clean and tidy facility.

Friendly staff, decent breakfast was served. We will definitely return.

Really nice place! Awesome breakfast!

This was a great hotel! Very clean and had newly renovated and updated rooms and baths. The bed was one the most comfortable hotel beds I’ve ever slept on. Breakfast was delicious, as well! I would definitely stay here again if I’m ever back in Council Bluffs!

Clean. Staff was helpful

The hotel is in the middle of a remodel, so there was a weird smell the entire time. Plus, I have about a dozen bed bug bites on me from the bed. They didn’t clean up our room either. No beds made. Only new towels dropped off.

First carpet was being replace

About 10 min from zoo/downtown omaha, 2 min from I-29 convenient for all the places we vistid in the week. Remodeling going on but didnt effect our stay. Breakfast attendant reccomended a great park to take our kids to. No bathtub for the kids (toddlers) was a challenge, shower only. Also the sink was pretty high and the soap was about 3 feet away, also a challenge w/kids. Asked front desk for a step stool and all they had was a shower chair, but that worked. Will definitely stay again.

Glass walk in shower was nice.

Nothing unique, clean and priced right.

Pillows were too big and too hard. Please have one large and one petite. Why do all pillows on the bed have to be the same? Mix n match firmness

Was a quiet overnight stay. Staff were all great, check in easy & breakfast staff super too! My only complaint, the fitted sheet was not smooth & soothing, almost like it was pilled or fuzzballs on it from age (?). Otherwise we had a nice stay.

The stay has been great so far but the not so good about stay is the room is great besides the mini fridge was not level and had to be propped up by newspapers and the room only had 2 very small trash cans!