Holiday Inn Express Hotel & Suites Swift Current by IHG

Hotels
Holiday Inn Express
8.5 (462 reviews)
1301 N. Service Road East , Swift Current , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Breakfast variety
Cons:
Room heating issues
Cleaning schedule complaints

Categories

Cleanliness
7.64
Mentioned a need for cleaner floors in the breakfast area.
Service
9.11
Generally friendly staff; however, communication issues noted with the reservation.
Location
9.15
Great location near casino and other amenities.
Room Quality
7.6
Issues with heat and room downgrade noted.
Amenities
8.13
New renovations and guest laundry appreciated but pool hours criticized.
Value for Money
8.59
Fair value for the quality of service and hotel offerings.
Food and Beverage
9.14
Great variety and quality noted in the breakfast.
Overall Experience
8.61
A mixed experience but with positive aspects that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:32

Property Description

Luxurious Amenities

Indulge in luxury at Holiday Inn Express Hotel & Suites Swift Current with an indoor heated salt water pool, a hot tub, and a 24-hour fitness centre. Relax and unwind in style during your stay.

Convenient Facilities

Benefit from convenient facilities including a business centre, luggage storage, and laundry facilities. Our 24-hour front desk is always ready to assist you, ensuring a smooth and hassle-free experience.

Prime Location

Located adjacent to the Living Sky Casino, our hotel is the perfect choice for both leisure and business travelers. With free Wi-Fi, a hot buffet breakfast, and comfortable rooms equipped with modern amenities, your stay with us will be unforgettable.

Book your stay now at Holiday Inn Express Hotel & Suites Swift Current for a memorable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 462 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 8.61
R
Riza family_with_children ca
8
2026-01-19 via Nuitee
T
Tammie couple ca
9
Made a good weekend with family great. Clean, comfortable and would stay again.
Pros:

Breakfast had a good range.
Looked good and fully stocked.

Cons:

Air conditioner unit was noisy and seemed to cut out after a certain amount of time.
This could have been user error.
We did not report it.

2026-01-19 via Nuitee
R
Riza couple ca
8
2026-01-19 via Nuitee
D
Denise family_with_children ca
10
Everything was perfect from the moment we checked in till the day we checked out.
Pros:

Comfortable feel, modern room design. Good amenities. Friendly and accomodating staffs. Cleanliness was a 10 out of 10.

2026-01-19 via Nuitee
T
Tina extended_group ca
8
Overall a nice stay.
Pros:

Decent breakfast selection. Our rooms were nice and clean.

Cons:

There was a big group of young baseball players that were exceptionally loud and rowdy. It would have been nice if the staff had come in to settle that down.

2026-01-19 via Nuitee
D
Dawson couple ca
10
2026-01-19 via Nuitee
R
Robert couple ca
10
It was relaxing, I'll definitely stay there again
Pros:

Didn't have the breakfast had to leave

Cons:

Everything was awesome

2026-01-19 via Nuitee
B
Bernie family_with_children ca
7
Cons:

House keeping knocking on the door early repeatedly.

2026-01-18 via Nuitee
G
Greg couple ca
10
Comfortable stay with everything we needed.
Pros:

Had a bath tub and breakfast was excellent.

Cons:

Nothing

2026-01-15 via Nuitee
T
Todd family_with_children ca
8
Pros:

Bed was comfy

Cons:

The kids running up and down the hall ways knocking on doors it took a lady next door to open the door and yell at them.

2026-01-13 via Nuitee
S
spiritflight Solo travel
2
Terrible stay
Pros:

TERRIBLE EXPERIENCE !! Came from out of town booked a 2 day stay NO HOT WATER ! Both nights. Was supposed to be fixed the first day while we were out and wasn’t !!!! We were not even offered another room and ignored when calling the front desk. Breakfast sucked and they stand watching everything you take Tried getting a refund or SOMETHING but NO basically told to go pound sand. Third world sh**Not even a Canadian company. DO NOT STAY HERE ALSO HAD BLACK HAIR IN MY TUB. Makes sense because if they would’ve cleaned the tub they would’ve known there was no hot water.

2026-01-09 via Tripadvisor
C
Chris family_with_children ca
9
2026-01-04 via Nuitee
S
Scott family_with_children ca
5
Too hot, no sleep
Cons:

Heat wouldn't turn off, temperature was at 77° and climbing. Had to change rooms at 1:45 am, put in a smaller room, still charged full price of larger rom.

2025-12-28 via Nuitee
C
Cobbledick solo_traveller ca
7
2025-12-25 via Nuitee
C
Clinton couple ca
9
2025-12-08 via Nuitee
V
V7573RHkellyl Business
2
Be very careful if you book this hotel using the IHG app
Pros:

My admin assistant made a reservation using the IHG mobile phone App on October 2, 2025 for a stay at the Holiday Inn Swift Current December 12-14, 2025. I received my confirmation e-mail from holidayinnexpress@tx.ihg.com as I normally do. It confirmed I booked a 2 King suite and it said the reservation was cancellable until December 10,2025.

I was reviewing my electronic calendar and the IHG app to confirm my business travel for the next two weeks. I was shocked to see that my room was downgraded to a two queen standard and the rate was unchanged. In addition, the cancellation policy on this room had been changed to non refundable. “Cancellation will result in a charge. A deposit for the entire stay is due at time of booking “.

I called the hotel and the front desk supervisor (Darius) couldn’t explain what happened but said he would talk to general manager and call me back. Three days went by and no return call. I called again today and talked to the sales manager. He advised that the central head office reservation network app booked the reservation. He said the employees at the Holiday Inn in Swift Current reviewed the booking and determined that the room was larger than the room they provide in the rate category for which it was booked. As a result, they downgraded the room. He acknowledged that I had not been notified about the change. He did not know why the cancellation policy was changed to non-refundable. He did offer to honour the room type for this time but I asked him to cancel the reservation. I refuse to do business with a company that does this without notifying the customer. He did cancel my reservation.

I stay in hotels on business about 100 nights per year. This is a first for me. In my opinion, when a hotel send you the confirmation email it is a contract to provide that room type at the quoted rate. Conversely, if I booked a room and I don’t show up I am bound by that contract and I am charged the quoted rate.

If you book a room at this hotel using the central reservation system, be very careful because you may not get what you booked.

2025-12-03 via Tripadvisor
M
Matt family_with_children ca
7
Fresh new look, staff need to improve
Pros:

Fresh new reno. Much needed.

Cons:

Pool should be open later not closed at 10 pm. House cleaning should not be banging obnoxiously on the door waking you up prior to checkout. Would not print receipt due to using booking.com

2025-11-20 via Nuitee
D
Donna family_with_children ca
9
2025-11-09 via Nuitee
I
imran family_with_children ca
1
Pros:

Nothing

Cons:

Staff not responsive

2025-11-09 via Nuitee
L
Lynette family_with_children ca
10
Recommend this hotel.
Pros:

Hotel is clean, and the staff are personable and professional. Good breakfast served. Value for money is fair.

2025-10-24 via Nuitee