Holiday Inn Express & Suites Pueblo by IHG

Hotels
Holiday Inn Express
8.4 (385 reviews)
4530 Dillon Drive , Pueblo , us

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Cleanliness issues
Pool limitations

Categories

Cleanliness
6.84
Complaints about dirty rooms and bathrooms.
Service
9.31
Helen received multiple compliments for her friendliness and helpfulness.
Location
8.35
Good proximity to nature sights but edge of town could be less appealing.
Room Quality
7.8
Rooms mentioned as modern, but cleanliness issues were noted.
Amenities
8.33
Pool availability was limited; otherwise, decent amenities mentioned.
Value for Money
8.69
Generally acceptable for the price range.
Food and Beverage
9.34
Breakfast was consistently praised for quality.
Overall Experience
8.51
Mixed feelings due to cleanliness issues but overall enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:31

Property Description

Convenient Location
Situated near Interstate 25, Holiday Inn Hotel & Suites Pueblo offers easy access to the area's attractions and businesses.

Comfortable Accommodations
The spacious rooms are thoughtfully designed with a modern decor, providing a cozy seating area and work desk for your convenience.

Relaxation and Recreation
Indulge in the indoor pool and hot tub for ultimate relaxation, or stay active in the well-equipped fitness center. Additionally, take advantage of the on-site business center for any work needs.

Experience a perfect blend of comfort and convenience at Holiday Inn Hotel & Suites Pueblo. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PUB

Location

Guest Reviews

8.4
Based on 385 reviews
Cleanliness: 6.84
Service: 9.31
Location: 8.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.69
Food and Beverage: 9.34
Overall Experience: 8.51
C
Colleen couple us
9
Pros:

Breakfast exceptional.

Cons:

Towels in the pool area and the shower curtain smells of mildew

2026-08-15 via Nuitee
A
Allisyn family_with_children us
8
2026-08-08 via Nuitee
J
Jessica solo_traveller us
6
Pros:

Location was great for us. We were evacuated from our home due to wildfires and it was close to my daughter's work, stores, and restaurants.

Cons:

Staff was not helpful. The pools were broken.

2026-08-03 via Nuitee
C
Cezanne solo_traveller us
8
2026-08-02 via Nuitee
K
Kaspar couple us
9
Pros:

Very good! Lady at breakfast was very good!

Cons:

Better towels. More toilet paper.

2026-07-12 via Nuitee
J
Joy family_with_children us
9
2026-07-09 via Nuitee
D
Delceter family_with_children us
8
Pros:

The staff was nice and friendly.
The server in the breakfast area was very nice and helpful. I appreciate her taking the time to make sure there was plenty of food and that it was hot. My grandson really enjoyed the cheese omelets.

Cons:

I didn't like having dogs in the hotels. The 2nd floor smelled like dogs.

2026-07-01 via Nuitee
J
Josh Gholston solo_traveller us
4
What happened?
Pros:

I love the pool and hot tub. I've stayed here numerous times and access to the interstate.

Cons:

I had fecal matter in the toilet. Someone tampered with my bike rack (I get it its my job to secure my belongings which I still have for the fact) Lastly worth mentioning was a dead animal on the back porch near the rear entrance closest to Walmart. The rate was higher than expected but nonetheless I had considered re-enrolling into IHG rewards after a mistake I made in regards to the rewards points earned. Now I understand it just not like it use to be and its unfortunate 😕 😔 😞.

2026-06-29 via Nuitee
A
Amirhossein Rahimi solo_traveller ir
10
2026-06-27 via Nuitee
G
Gail family_with_children us
5
It was ok.
Pros:

Great! Staff is exceptional.

Cons:

No toilet paper in room, no facial tissue and towels warn/frayed.

2026-06-11 via Nuitee
F
Frank couple us
10
I would definitely recommend this hotel to anyone.
Pros:

The room was clean and spacious with plenty of lighting. The bed was comfortable. We were able to change our devices overnight. The bathroom was clean. The breakfast was plentiful and delicious. Helen is so friendly. She is such a ray of sunshine. The front desk staff is also friendly and very professional.

Cons:

I was not disappointed with this stay.

2026-06-10 via Nuitee
L
Leanne family_with_children us
7
2026-05-29 via Nuitee
T
Tonya family_with_children us
8
Helen from the kitchen was amazing!
Pros:

The property was clean and friendly .
Helen is amazing!

Cons:

We were very disappointed that the poll was closed in the morning .

2026-05-28 via Nuitee
E
Erica solo_traveller us
9
2026-05-25 via Nuitee
L
Lauri solo_traveller us
9
Pros:

Helen who works in the breakfast area is absolutely the best!!!

Cons:

Toilet was too low to the floor.

2026-05-20 via Nuitee
J
Jayme solo_traveller us
10
Pros:

The wonderful woman that run the breakfast every morning. She makes you want to come back to this property. So friendly. Kind, and welcoming!

2026-05-17 via Nuitee
V
Victor family_with_children us
5
Could have been better.
Cons:

Room had a plastic bag over smoke detector and the bathroom door required lifting to close and did not lock. Unsatisfactory when spending over $200 for a room.

2026-05-17 via Nuitee
K
Katrina solo_traveller us
1
Pros:

It was okay

Cons:

Still havent gotten 60$ hold on my card back, when called location they said they sent it but cant do anything else

2026-04-30 via Nuitee
F
Ferrel family_with_children us
1
I didn't stay, paid for nothing. Don't ever book through here
Pros:

I paid for a different night then what it booked, I did not stay this not or ever at this property. I paid for a night and couldn't get the reservation moved, refunded and no one could do anything to help. I'm a rewards member and stay at the one in canon city almost every weekend and they still wouldn't help with the situation.

Cons:

For some to care, to be able to help or give some kind of answers.

2026-04-30 via Nuitee
J
Jim couple us
8
2026-04-28 via Nuitee