Holiday Inn Express & Suites Pueblo by IHG

Hotels
•
Holiday Inn Express
8.2 (268 reviews)
4530 Dillon Drive , Pueblo , US
+1 719-542-8888

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Exceptional breakfast and standout breakfast attendant (Helen)
Friendly, helpful staff and professional front desk
Great location (near college, interstate, shops/restaurants)
Comfortable beds and spacious rooms (reported by several guests)
Cons:
Cleanliness issues: bathrooms, odors, mildew, dingy towels, isolated serious sanitation problems
Pool/hot tub closed or broken
Room maintenance problems: broken shades, door/lock issues, smoke detector bag, low toilet
Perceived poor value for price by some guests

Categories

Cleanliness
6.8
Mixed to negative comments: multiple guests reported bathrooms not clean, dingy or mildew-smelling towels, smoke/room odors, and even isolated severe issues (fecal matter). A few guests said rooms were clean, but cleanliness is a clear pain point.
Service
9.4
Strongly positive: many reviews praise the breakfast attendant (Helen) and note friendly, helpful staff and professional front desk service. One or two mentions of unhelpful staff are present but outweighed by positive experiences.
Location
9
Consistently positive: guests note proximity to college, interstate access, nearby stores/restaurants, and walkability to local shops as a clear strength.
Room Quality
7.9
Mixed: several guests report spacious, comfortable rooms and good beds, while others note older-feeling rooms, odors, broken shades, door/lock issues, and fixtures (toilet height) problems.
Amenities
6.6
Negative mentions: multiple guests report the pool and hot tub closed or broken and issues with pool towels (mildew). Other amenities received limited positive mention.
Value for Money
7.6
Mixed: some guests felt the stay was overpriced given cleanliness and maintenance issues; others did not report value concerns. Several explicit comments cite dissatisfaction with price versus condition.
Food and Beverage
9.5
Very positive: breakfast repeatedly called out as exceptional with variety, hot food, and an outstanding breakfast attendant who improved many guests' stays.
Overall Experience
8.8
Overall impression leans positive due to excellent staff and breakfast and a good location, but cleanliness and amenity (pool) failures lowered some stays — a generally favorable stay with notable service highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location
Situated near Interstate 25, Holiday Inn Hotel & Suites Pueblo offers easy access to the area's attractions and businesses.

Comfortable Accommodations
The spacious rooms are thoughtfully designed with a modern decor, providing a cozy seating area and work desk for your convenience.

Relaxation and Recreation
Indulge in the indoor pool and hot tub for ultimate relaxation, or stay active in the well-equipped fitness center. Additionally, take advantage of the on-site business center for any work needs.

Experience a perfect blend of comfort and convenience at Holiday Inn Hotel & Suites Pueblo. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PUB

Location

Guest Reviews

8.2
Based on 268 reviews
Cleanliness: 6.8
Service: 9.4
Location: 9
Room Quality: 7.9
Amenities: 6.6
Value for Money: 7.6
Food and Beverage: 9.5
Overall Experience: 8.8
C
Christina • couple • us
7
Pros:

Breakfast was good.

Cons:

Hot tub jets didnt work was second time in 6 months. Was looking forward to relaxing in the hot tub..was disappointed.

2026-11-05 • via Nuitee
L
lorrie • family_with_children • us
9
2026-10-30 • via Nuitee
C
Cuthrell • solo_traveller • us
8
Great people and clean rooms
Pros:

Breakfast lady was the very best anywhere. I’ve been here before and she makes the entire stay.

2026-10-27 • via Nuitee
W
wieler • family_with_children • mx
8
2026-10-26 • via Nuitee
R
Reginald • couple • us
6
It was adequate for 1 night stay
Pros:

Breakfast and coffee were really good.

Cons:

Bathroom didn't appear to be that clean and towels were dingy. The toilet tissue holder was too far from the toilet.

2026-10-21 • via Nuitee
H
Heather • couple • us
9
Great place to stay, close to College
Pros:

Clean, large rooms, breakfast

Cons:

Pool and hot tub were closed

2026-10-19 • via Nuitee
R
Rena • family_with_children • us
3
Never again
Pros:

The lady who made breakfast n all staff

Cons:

For whay I paid,not clean ir comforable

2026-10-17 • via Nuitee
W
William • couple • us
5
Pros:

Location is good

Cons:

The facility appears new but rooms seem older. The rooms have the same odor as hotels who have had smokers in the past. Staff is friendly. Room had a broken automatic shade, it would not go up or down.

2026-09-16 • via Nuitee
G
Garcia • solo_traveller • us
9
Pros:

Breakfast was good lots of variety. The staff were wonderful and always made sure there was plenty of food to choose from.

Cons:

NA

2026-08-31 • via Nuitee
F
fort • family_with_children • us
8
The room in the location were good. The breakfast was pretty good. The beds were actually really comfortable.
Pros:

It was clean and it was really nice. We were able to walk to the cold stone.

Cons:

Nothing, it was fine

2026-08-31 • via Nuitee
C
Colleen • couple • us
9
Pros:

Breakfast exceptional.

Cons:

Towels in the pool area and the shower curtain smells of mildew

2026-08-15 • via Nuitee
A
Allisyn • family_with_children • us
8
2026-08-08 • via Nuitee
J
Jessica • solo_traveller • us
6
Pros:

Location was great for us. We were evacuated from our home due to wildfires and it was close to my daughter's work, stores, and restaurants.

Cons:

Staff was not helpful. The pools were broken.

2026-08-03 • via Nuitee
C
Cezanne • solo_traveller • us
8
2026-08-02 • via Nuitee
K
Kaspar • couple • us
9
Pros:

Very good! Lady at breakfast was very good!

Cons:

Better towels. More toilet paper.

2026-07-12 • via Nuitee
J
Joy • family_with_children • us
9
2026-07-09 • via Nuitee
D
Delceter • family_with_children • us
8
Pros:

The staff was nice and friendly.
The server in the breakfast area was very nice and helpful. I appreciate her taking the time to make sure there was plenty of food and that it was hot. My grandson really enjoyed the cheese omelets.

Cons:

I didn't like having dogs in the hotels. The 2nd floor smelled like dogs.

2026-07-01 • via Nuitee
J
Josh Gholston • solo_traveller • us
4
What happened?
Pros:

I love the pool and hot tub. I've stayed here numerous times and access to the interstate.

Cons:

I had fecal matter in the toilet. Someone tampered with my bike rack (I get it its my job to secure my belongings which I still have for the fact) Lastly worth mentioning was a dead animal on the back porch near the rear entrance closest to Walmart. The rate was higher than expected but nonetheless I had considered re-enrolling into IHG rewards after a mistake I made in regards to the rewards points earned. Now I understand it just not like it use to be and its unfortunate 😕 😔 😞.

2026-06-29 • via Nuitee
A
Amirhossein Rahimi • solo_traveller • ir
10
2026-06-27 • via Nuitee
G
Gail • family_with_children • us
5
It was ok.
Pros:

Great! Staff is exceptional.

Cons:

No toilet paper in room, no facial tissue and towels warn/frayed.

2026-06-11 • via Nuitee