Candlewood Suites Macon by IHG

Hotels
IHG
9 (131 reviews)
3957 River Place Drive, Macon, Georgia, 31210 , Macon , US

Pets allowed

Facilities

Fitness facilities
Electric car charging station
Free WiFi
24-hour front desk
Wheelchair accessible
Outdoor pool - seasonal
Picnic area
Elevator
Fitness facilities
Shopping on site
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Affordable option
Quiet stay
Cons:
No hot water
Pool closed
No breakfast offered

Categories

Cleanliness
9.25
Room was clean across multiple reviews.
Service
9.75
Staff were friendly and accommodating.
Location
9.75
Plenty of restaurants nearby, convenient for travelers.
Room Quality
8.75
Some issues were reported with amenities but room was overall satisfactory.
Amenities
8.25
Pool closed and no breakfast offered; under renovation.
Value for Money
9.25
Clean and affordable option, good for a short stay.
Food and Beverage
7.75
No breakfast offered, which is a downside.
Overall Experience
9.25
Mixed feelings due to renovations but overall positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:04

Property Description

Relax and Stay Fit
Enjoy a workout at the fitness center or unwind by the seasonal outdoor pool during your stay at Candlewood Suites Macon.

Convenience at Your Fingertips
Benefit from complimentary Wi-Fi, an on-site convenience store, and a picnic area for a hassle-free experience.

Comforts of Home
Make the most of your stay in one of the 83 air-conditioned rooms with kitchen amenities and entertainment options.

Don't miss out on these great features at Candlewood Suites Macon and book your stay now!

Important information:

  • The seasonal pool will be open from April to September.
  • Pool access available from 8:00 AM to 10 PM.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 131 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.75
Room Quality: 8.75
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 7.75
Overall Experience: 9.25
L
Larissa family_with_children
6
Pros:

N/A

2025-10-08 via Nuitee
P
Patty
6
Just ok
Pros:

Older hotel. Currently undergoing renovation. No breakfast offered. Pool closed. It was clean. It was safe.

2025-09-21 via Nuitee
A
Amy partner
10
Pros:

Clean room friendly staff

2025-09-20 via Nuitee
A
Annette
10
Pros:

Although there were a couple of issues with my door and tv the staff did all they could to correct the issues.

2025-09-19 via Nuitee
C
Charles partner
8
Pros:

Property is in the middle of a refresh so it looks like a construction zone. Room was clean, front desk person was friendly. We would stay again.

2025-09-11 via Nuitee
A
Allen family
10
Pros:

Clean and affordable option. Felt safe. Kind and courteous staff. Quiet stay. Wouldn't hesitate to stay again.

2025-08-22 via Nuitee
D
Danielle
10
I would stop again
Pros:

My husband & I were just traveling through & needed a place to sleep after a long day of driving. This Hotel was under construction, but the staff were friendly, the room was clean & the bed was comfortable. There were also plenty of restaurants nearby.

2025-08-01 via Nuitee
W
William
4
Pros:

What I did NOT like is that thee was no hot water the night I stayed nor was there any hot water the next morning. I let the shower run for 20 minutes the night and for 20 minutes them morning and never had hot water. This was very disappointing as I had driven over 900 miles and wanted a hot shower. When I mentioned this to the front desk, I was told that in that room the shower controls were backward and hot was cold and cold was hot. This was a poor attempt to explain no hot water. If it was so, I should have been informed. However, it was NOT so, as I tried that tactic and still had no hot water. I should be given a full refund for the lackluster accomodations and for the staff lying to me. Very, very disappointed in Candlewood.

2025-07-12 via Nuitee
S
Susan
2
Pros:

Staff was very friendly and helpful. Very close to dining options.

2025-06-23 via Nuitee
A
Austin partner
8
Pros:

I enjoyed the friendly staff and how accommodating they were even through construction.

2025-06-19 via Nuitee
M
Michael
2
Pros:

would never stay in a candlewood again. should have been shut down during renovation!!!!

2025-06-10 via Nuitee
K
Ken family
10
Pros:

Easy in and out to the highway. Lots of eating options and the amenities in the room was great as well.

2025-06-03 via Nuitee
S
Susan
8
Pros:

Quiet and clean but in the middle of a much needed update.

2025-05-25 via Nuitee
S
shannon family
6
Pros:

Definitely needs a breakfast!

2025-05-19 via Nuitee
C
Christina
10
Loved it
Pros:

It was a great stay! The room was wonderful! The only thing I wish they had is breakfast. Other than that, it was great!

2025-05-08 via Nuitee
C
Catherine
2
Pros:

For the price I’m Shocked I got this room I hope I can sleep tonight - tooo strong disinfectant smell and the remotes don’t work for me to watch tv

2025-05-04 via Nuitee
O
Ohio2Boston Couples
2
Skip it, sleeping in the car would be better!
Pros:

We stayed here twice within a week on our way to Florida and back. Our first room was on the first floor and wasn't terrible, although not great. Our room on the return trip was on the third floor and was terrible. The light in the kitchen area flickered like a Hitchcock movie. The rooms were clean-ish. The second room had quite a surprise on the curtain which I noticed in the morning while opening...some type of bug nest. Looked similar to a mud wasp nest. This hotel is in major need of being upgraded to the modern era with breakfast, newer, firmer beds, actually everything needs an overhaul. I will not stay here again and would suggest skipping it.

2025-04-05 via Tripadvisor
T
Tina
8
Needs work
Pros:

Bed was too hard. Very uncomfortable. Bathroom handicapped equipped shower water ran out onto floor. Had to use towels instead of bath mat. Also mold around the shower Crome on nozzle.

2025-04-01 via Nuitee
J
Jana
4
Customer service needed
Pros:

Very uptight and haughty staff, no breakfast options at all, employees unwilling to help, employees acted as though we were bothering them when asked anything

2025-03-29 via Nuitee
B
Brian
8
Pros:

Nice, clean older hotel, area was nice. Only issue was the mattress was old and not comfortable.

2025-03-27 via Nuitee