Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Issues with room cleanliness
High pricing without breakfast included
Room size smaller than expected

Categories

Cleanliness
7.6
Mixed reviews about cleanliness, with some reports of the room not being well cleaned.
Service
9.1
Many positive comments about friendly and helpful staff, particularly noted at check-in.
Location
8.6
Generally positive feedback, with easy access to transport and lively areas nearby.
Room Quality
7.6
Rooms reported to be small and some discrepancies with what was expected based on online pictures.
Amenities
8.1
Amenities like the pool and breakfast received good feedback, albeit some issues with the pool temperature.
Value for Money
7.6
Concerns about pricing for amenities like breakfast not being included.
Food and Beverage
8.1
Quality of breakfast rated positively, though mixed reviews on dinner options.
Overall Experience
8.1
Overall positive experience despite some issues; guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:31

Property Description

Stylish Central London Hotel with Complimentary WiFi

Spacious Bedrooms and Fine Dining
The Novotel Paddington Hotel offers light and airy rooms with modern amenities such as LCD TVs, mini-bars, and free Wi-Fi. The hotel's Elements Restaurant serves an international menu for lunch and dinner, complemented by a 24-hour room service menu and a cozy bar area.

Leisure Facilities and Convenient Location
Guests can enjoy leisure facilities including a pool, sauna, and fitness suite. Situated just 200 meters from Paddington Station, the hotel provides easy access to Heathrow Airport and popular attractions like Hyde Park and Lord’s Cricket Ground.

Family-Friendly Amenities
Families can benefit from special perks such as free stay for up to 2 children, video games, baby equipment, and a healthy children's menu. Don't miss the opportunity for a relaxing stay at Novotel London Paddington.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

The stylish Novotel London Paddington is located in Central London, 656 feet from Paddington Station. It offers complimentary WiFi, spacious bedrooms, a fine restaurant, and leisure facilities including a pool and sauna.

Light and airy rooms at the Novotel Paddington Hotel feature LCD TVs with pay movies, mini-bars, and safes. They also include seating areas, work desks, and free Wi-Fi access.

With a modern décor, the open-plan Elements Restaurant serves an international lunch and dinner menu. There is a 24-hour room service menu and a bar area with comfortable seating.

In the lobby area, there are iMacs for guests to use. Guests can work out in the fitness suite.

From the Tube, Heathrow Airport can be reached in just 15 minutes’. Hyde Park and Lord’s Cricket Ground are a 15-minute walk away.

Up to two children aged 0–16 can stay free with breakfast when sharing a room with adults. Families have access to baby equipment, a healthy children's menu, and late check-out on Sundays, until 17:00, subject to availability.

We are thrilled to announce that all guest rooms at Novotel London Paddington will undergo a full renovation starting in November 2025 until mid January 2027. The work will be done on Monday to Saturday from 09:00 am to 17:00 pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 3182 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 8.1
Overall Experience: 8.1
G
Geraint family_with_children gb
10
Pros:

No fault with the hotel. Excellent service and great to have separate GF area (including toaster) at breakfast.

2026-05-16 via Nuitee
B
Ben solo_traveller gb
6
Pros:

Handy location. Decent breakfast.

Cons:

The workman drilling in the floor of the room above early in the morning. No plug sockets by the bed

2026-05-14 via Nuitee
R
Robert family_with_children pl
10
2026-05-14 via Nuitee
R
Robin solo_traveller us
8
Great location, breakfast, helpful staff, just check room before unpacking if in older section
Pros:

Excellent location close to Paddington, canal, Kensington Gardens, although hard to find the first time since I didn't know where I was going. Because my first room was unsatisfactory, I was given an upgrade to a higher floor with an entertaining view over the train tracks, highway, and city. The breakfast was superb, great variety, just missing yoghurt (and preferably unsweetened). Staff was super nice and friendly. I would stay there again.

Cons:

There was a terrible smell in the shower stall in the first room I was given, with dark mildew between tiles. I couldn't understand why they didn't just spray the grout and scrub with a toothbrush. The carpet was also stained. This was an expensive hotel that should have higher standards! A staff member showed me a different room, no smell, but the tile was also stained. So he gave me an upgrade to a newly renovated room on a top floor. which was very nice although painted a bit dark and had a thermostat that shined brightly directly onto the bed. I'd stay there again, but just check the room first.

2026-05-13 via Nuitee
I
Ian solo_traveller gb
10
Great hotel in a great location
Pros:

Great location and super hotel. Lovely bar area and friendly staff.

2026-05-13 via Nuitee
C
Carrie couple gb
8
2026-05-12 via Nuitee
S
Shana family_with_children gb
8
2026-05-12 via Nuitee
C
CHONG KAN solo_traveller hk
9
2026-05-10 via Nuitee
C
Caroline family_with_children gb
7
2026-05-10 via Nuitee
J
Joanna solo_traveller mt
8
Convenient location
Pros:

Location is very good if you are using public transportation, being minutes away from Paddington Station

Cons:

The room is carpeted and although it was vacuumed, it was stained giving the room a shabby look.
I also don't like having the toilet separate as you still need to use the bathroom to wash your hands. We had come across this in most hotels in France but the first time in the UK

2026-05-10 via Nuitee
U
Ulrika family_with_children se
9
Mycket trevligt och prisvärt hotell nära kommunikationer, restauranger och affärer.
Pros:

Läget, rummet och frukosten + trevlig och tillmötesgående personal.

Cons:

Hade uppskattat mer att toaletten var separat från badrummet om den även hade haft ett handfat - lite onödigt komplicerat att köa för att tvätta händerna när man är många i rummet.

2026-05-09 via Nuitee
D
Dorothy solo_traveller gb
9
2026-05-09 via Nuitee
J
Judith family_with_children gb
9
Good location less than a 10 minute walk from Paddington station.
Pros:

We arrived before check in time and were offered an upgrade to a recently updated room that was ready if we joined their loyalty scheme which we did. Otherwise we could have just stored our luggage.
Had breakfast on one day and it was very good with a wide choice. The room was spacious and modern.

Cons:

The steam room was out of order which was a shame. Not sure they were aware either.

2026-05-08 via Nuitee
A
Anna family_with_children be
7
2026-05-06 via Nuitee
M
Maartje family_with_children nl
10
Geweldig
Pros:

Ruime kamer, goed ontbijt

2026-05-05 via Nuitee
S
Silvia family_with_children at
10
Pros:

Sehr schönes Hotel Nähe Paddington Bahnhof, aber trotzdem ruhig. Essen sehr gut, Personal freundlich und hilfsbereit. Gerne wieder.

2026-05-05 via Nuitee
T
Trine Langfeldt extended_group dk
9
2026-05-05 via Nuitee
S
suzanne extended_group gb
10
2026-05-03 via Nuitee
S
suzanne solo_traveller gb
10
2026-05-03 via Nuitee
B
Bruno solo_traveller be
8
2026-05-03 via Nuitee