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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Outdoor pool
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Designated smoking area
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Accessible parking
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Wheelchair accessible
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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First aid kit available
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Contactless check-in/check-out
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
Review Highlights
Categories
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Property Description
Luxurious Amenities
Located in beautiful Lakeway, Texas, the Hampton Inn & Suites Austin offers a comfortable stay with modern amenities. Each guestroom is equipped with a refrigerator, microwave, and coffeemaker for ultimate convenience.
Relaxation and Recreation
Guests can unwind in the outdoor pool or soak in the hot tub for a rejuvenating experience. For those looking to stay active, the hotel provides a fitness center to keep up with their workout routines.
Convenient Location
Just a short drive from Lake Travis and Austin city center, this hotel is the perfect choice for travelers looking to explore the area. Start your day right with a complimentary hot breakfast before heading out for a day of adventures.
Book your stay at Hampton Inn & Suites Austin - Lakeway now for a memorable and relaxing experience.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
People working at the property were very friendly. Joy, who works the front desk was very accommodating and kind!
The property was located near family so we could visit.
The manager assured me a good visit after two Pepe unpleasant visits. The most current visit on July 23rd was horrible. Staff was extremely rude and room where we stayed was not up to par.
The fittness room
Location
Friendly & accomidating Breakfast staff
1. The room remodel - I booked this hotel based on the pictures from the website which shows the suite was 2 separate rooms. My husband is a night owl & I go to bed early so 2 separate rooms is ideal for us. Please update your website photos.
2. The table needs 2 chairs
3. I didn't like how the TV was in the middle of the room & the table was under the TV. The swivel on the TV was about to come out of the wall.
4. The mini fridge is broken & never got cold - so our leftovers got spoiled.
5. Not enough towels & no kitchenette towel.
6. Not enough trash cans & they s/b bigger in size.
Breakfast was just okay. Coffee was good. The location was good—tucked back off of 620; nice and quiet.
The eggs and chicken sausage were not appetizing.
Nice hotel in a great location! Perfect for a 3 night stay. Room was very spacious and comfortable.
Unfortunately when I was staying there it was in the midst of a major remodeling project. There was a lot of dust and noise. The first night a person was sitting in a pickup truck outside my window playing loud music. After 2 hours I finally notified the front desk and they promptly took care of the issue.
This is in regard to stay 11.13.25 to 11.14.25 at your property in Lakeway.
Upon making this reservation, my wife did overlook that the hotel was undergoing renovations.
I have stayed at many hotels during remodels and I must admit this was the worst I have ever stayed. The room was very poorly furnished with the toilet installed crooked, the furniture very sparse, parts on the door broken (or incorrectly installed), buffet where coffee maker is was broken, coffee furnished is wrong product for this coffee maker, therefore making it impossible to have coffee in the room.(I checked two other rooms with maid and they had the same problem), NO hot water for showers . Breakfast area was no well furnished, with the juice machine out of order.
It appears you are renting rooms that are partly remodeled ??
When pointing out these issues with Francisco at the front desk her only answer was "Im sorry" with no other concern to make this right.
Also as I was checking out a customer had similar complaints as mine and Francisco only had the same answer for them (they were renting four rooms for a group).
As a lifetime Diamond Hilton Member I expected more. Hamptons promise to make your visit 100% is not being done at your property.
This is in regard to stay 11.13.25 to 11.14.25 at your property in Lakeway.
Upon making this reservation, my wife did overlook that the hotel was undergoing renovations.
I have stayed at many hotels during remodels and I must admit this was the worst I have ever stayed. The room was very poorly furnished with the toilet installed crooked, the furniture very sparse, parts on the door broken (or incorrectly installed), buffet where coffee maker is was broken, coffee furnished is wrong product for this coffee maker, therefore making it impossible to have coffee in the room.(I checked two other rooms with maid and they had the same problem), NO hot water for showers .
It appears you are renting rooms that are partly remodeled ??
When pointing out these issues with Francisco at the front desk her only answer was "Im sorry" with no other concern to make this right.
Also as I was checking out a customer had similar complaints as mine and Francisco only had the same answer for them (they were renting four rooms for a group).
As a lifetime Diamond Hilton Member I expected more. Hamptons promise to make your visit 100% is not being done at your property.
The front desk clerk was so kind and super knowledgeable!
Everything was great!
Had reservations for a king. Was given two queens. Asked to change rooms. Was given a room on a floor that was completely dusty and incomplete from construction. Room had an extremely awkward layout and the construction was not good.
The facility is undergoing a renovation so maybe that had something to do with our experience. Overall my experience was a solid 8. I would stay here again.
I did like the lighter and brighter color scheme used throughout the hotel. Hallways are nice and well lit.The room is very open and spacious with plenty of room. Bed linens were nice and clean. Good water pressure.The morning and evening staff were kind and helpful. The pool is very nice and clean as are the grounds. All lights and TV were in working order. Facility had plenty of free parking. Nice location and plenty of nearby restaurants.
Most issues are minor and can easily be addressed during their renovation. I found the sofa and chair looked attractive but were very hard and uncomfortable. Room decor is stark. All 4 pillows were very flat. Adding 2 firm pillows will give us more options. Shower head was not working well, needs cleaning. Refrigerator needed to be cleaned and defrosted so fridge door would shut. Broken cabinet hinges in kitchen area. Although the view was nice the windows were to cloudy and streaked to appreciate it.
It was a very good stay and comfortable. Friendly even though they are under renovations it was still wonderful, great price
Did not get the room I was supposed to get and no discount for the room they gave. Hotel was being removed, not happy with the breakfast.
We asked for housekeeping at check in, no one ever came for the 2 days we were there.
The bed was not comfortable and neither were the pillows. It was undergoing renovations, and we noticed our batbroom had no exhaust fan in it. Kind of strange for a bathroom. Took a long time to get the mirror unfogged with ventilation.
Friendly staff, good location.
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