Holiday Inn Express and Suites Sumner by IHG

Hotels
Holiday Inn Express
8.6 (651 reviews)
2500 136th Avenue Court East , Sumner , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Good location
Comfortable beds
Cons:
Cleanliness issues
Limited breakfast options
Noisy doors

Categories

Cleanliness
8.1
There were concerns about mold and cleanliness in the rooms, but many mentions of overall cleanliness were positive.
Service
9.1
Many reviews highlight friendly and accommodating staff.
Location
9.1
Location was mentioned positively for being safe and convenient.
Room Quality
8.6
Most reviews appreciate the comfort of the rooms, though some mentioned issues like bed quality.
Amenities
8.6
Amenities such as the gym and breakfast were well-received, despite some complaints about breakfast variety.
Value for Money
8.6
Considering the facilities and services provided, the value perception was generally good.
Food and Beverage
8.1
Breakfast received mixed reviews; while some enjoyed it, others found it lacking in variety.
Overall Experience
8.6
Many guests had an enjoyable stay overall, with positive sentiments about their experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:50

Property Description

Modern Amenities and Services
Located in Sumner, Washington, the Sumner Holiday Inn Express boasts in-room coffeemakers, microwaves, and compact refrigerators for your convenience. Enjoy a daily hot breakfast buffet and free high-speed internet access during your stay.

Convenience and Relaxation
Take advantage of the hotel's indoor swimming pool and on-site convenience store. Whether you're here for business or leisure, these amenities are sure to enhance your experience.

Nearby Attractions
Explore the nearby Puyallup Fairgrounds and the Outlet Collection for entertainment and shopping options. With Fort Lewis Army Base and downtown Seattle just a drive away, there's plenty to see and do during your visit.

Book your stay at the Sumner Holiday Inn Express now for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be aware that the hotel is still open during our renovation process.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Location

Guest Reviews

8.6
Based on 651 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.6
D
Dave solo_traveller us
8
The facility made it possible for me to be successful in my work.
Pros:

good size bathroom, the mini fridge, the desk. the breakfasts were very good

Cons:

the bath tub creaked and made noises when i stood in the tub, as if there was insufficient support under the bath tub.

2026-07-21 via Nuitee
C
Chris solo_traveller us
9
2026-07-20 via Nuitee
D
Dennis solo_traveller us
4
2026-07-19 via Nuitee
S
Scott solo_traveller us
10
2026-07-09 via Nuitee
M
Mike family_with_children us
10
2026-07-08 via Nuitee
V
Viktor family_with_children us
8
2026-07-06 via Nuitee
C
Christine couple us
9
2026-07-05 via Nuitee
J
James couple us
10
2026-07-03 via Nuitee
B
Belicia solo_traveller us
10
Pros:

Room and breakfast delicious

Cons:

No parks to walk

2026-07-02 via Nuitee
Z
Zaur solo_traveller us
5
2026-07-01 via Nuitee
M
Mayho family_with_children us
6
My stay was decent.
Pros:

The beginning of the stay started off well. Maggie was nice enough to check us in early and accommodate us on the first floor. I have a six month old baby and a dog; I appreciate the consideration of your hostess during check-in. Later that day, I requested some pillows/blankets via the phone. Steven brought the towels about 15-20 minutes later. I appreciate him taking the time to bring these blankets/pillows. I made a separate request for more towels the next day. Carlie was nice enough to bring those towels to me within minutes. When the same request was made a few days later, the receptionist was not so kind. He let me know the towels would be waiting for me at the front desk. I came to the front desk to get the items I requested. Then on the 11th (a few days into our visit), I requested at the front desk our room to be cleaned at 10:30am. It was with the same man that helped me the day before and had me come to the front desk to get my towels. I had removed our “Do Not Disturb” sign before we left. When I returned to the hotel at 1:30pm, our room was not cleaned. I asked the receptionist if he had any idea of when my room would be cleaned. He said he was not sure but he notified the head of housekeeping. I said okay and let him know I would be waiting in the lobby for my room to be ready with my six month old baby and my dog. I was notified 15 minutes later that my room was being worked on. My room was finally cleaned at 2:35pm. A nice lady with a red sweater and a cute corgi notified me my room was clean as she was heading out and apologized, but the room was not fully cleaned. The microwave was still dirty. At this time, the hotel staff had changed shifts. I went back to the front desk and Steven was there. I asked him for the card to the general manager or head of housekeeping. He pointed in the direction of the front desk card saying “what does that look like?

Cons:

My biggest issue was on the 11th. Otherwise my visit was pleasant. I was disappointed I had to service my own room the rest of the visit.

2026-06-22 via Nuitee
V
Victoria solo_traveller us
9
Pros:

The room, bedding, towels were all very clean.

Cons:

The mini-fridge was so loud! The bathroom doesn't have a countertop or a shelf to use for toiletries. The view was the back side of a wall with neon signage.

2026-06-14 via Nuitee
D
Dione family_with_children us
10
Clean comfy but spendy for one night.
Pros:

Great location. Breakfast was great. Room was comfy. I would come again.

Cons:

It was a bit spendy for a single night out of town. Tried looking for discounts but couldn't find anything.

2026-05-30 via Nuitee
M
Maureen family_with_children us
5
Cons:

For a hotel in the middle of nowhere it was ridiculous to pay for parking!

2026-05-30 via Nuitee
S
Schulz family_with_children us
8
2026-05-29 via Nuitee
C
Chris solo_traveller us
10
Pros:

Excellent breakfast, large room, clean pool and hot tub

2026-05-25 via Nuitee
C
Cheryl couple us
9
Pros:

Breakfast had very good choices.
The hotel was very quiet
Staff were friendly and helpful.

2026-05-24 via Nuitee
J
Josephine Hayward solo_traveller us
10
2026-05-15 via Nuitee
M
Mike family_with_children us
9
Amazing definitely will stay again
Pros:

Amazing quiet and clean

Cons:

Location but it was nice

2026-05-09 via Nuitee
A
Aremi family_with_children us
8
Pros:

Clean

Cons:

Na

2026-05-04 via Nuitee