Hôtel Ermitage

Hotels
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The Leading Hotels of the World
9.1 (193 reviews)
1230 avenue du Léman - Neuvecelle , Évian-les-Bains , fr

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean and spacious rooms
Good amenities
Cons:
High prices for some menu items
Occasional noise disturbances

Categories

Cleanliness
9.05
The hotel is noted for its cleanliness and well-maintained facilities.
Service
9.55
Staff is described as very friendly and helpful, enhancing the stay.
Location
9.25
The location is praised with beautiful surroundings and proximity to attractions.
Room Quality
9.05
Rooms are described as spacious, quiet, and comfortable.
Amenities
9.05
Amenities such as the pool and spa are well-received.
Value for Money
8.85
Prices are slightly high but reflected in the quality of services and facilities.
Food and Beverage
8.85
Restaurant quality is good, though some mentioned high prices.
Overall Experience
9.15
Overall a wonderful experience with significant positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 22:02

Property Description

Luxurious Accommodation with Spectacular Views
Located in a 19-hectare park in Evian-les-Bains, Hôtel Ermitage offers a tranquil escape by the shores of Lake Geneva. Unwind and Rejuvenate in the outdoor and indoor swimming pools, spa with a hot tub, herbal tea room, and fitness center.

Culinary Delights and Entertainment
Indulge in locally sourced meals at the hotel's two restaurants or enjoy a drink at Le Birdie piano bar by the fireplace. Family-Friendly Fun awaits at the 4000m² children's resort with various indoor and outdoor activities for young guests.

Convenience and Accessibility
Benefit from soundproofed rooms with modern amenities, free Wi-Fi, and private parking on site. Explore the area with ease using the complimentary shuttle service to the golf course, town center, and thermal spas. Book your stay now for a memorable experience at Hôtel Ermitage!

Important information:

Please note that the Kids' resort is free for children from 3 to 16 years old.

A Baby club is also available for an additional fee for children from 4 months old to 3 years old. Reservation is needed.

Guests of the Hotel Ermitage have free access to the Spa.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 13 years old stay for € 10 per person per night when using an existing bed.
    Children up to and including 13 years old stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 193 reviews
Cleanliness: 9.05
Service: 9.55
Location: 9.25
Room Quality: 9.05
Amenities: 9.05
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.15
A
Anna • couple • fr
10
Pros:

Le personnelle très accueillant

2026-02-11 • via Nuitee
E
Enguerran • couple • ch
8
2026-02-09 • via Nuitee
M
maria cristina • couple • es
9
Perfect for families
Pros:

It was perfect for families

Cons:

It was all good

2026-01-23 • via Nuitee
E
Estelle • solo_traveller • fr
9
Très agréable séjour.
Pros:

Très bel hôtel, charmant, et si bien placé. Tout y est: accueil, amabilité, propreté, vue. Le petit déjeuner est juste incroyable, parfait.
Chambre très calme, literie de belle qualité

Cons:

La piscine intérieure pourrait être plus chaude.
Restaurant: plats un peu honéreux mais d'une belle qualité

2026-01-19 • via Nuitee
P
Patricia • family_with_children • ch
8
Super pour fêter un anniversaire!
Pros:

L’accueil avec les attentions. L’accueil fait aux enfants.

Cons:

Vétusté des toilettes communes.

2026-01-19 • via Nuitee
S
Simon • couple • hk
8
2026-01-19 • via Nuitee
L
LAURENT • couple • fr
8
Une halte rafraîchissante et reposante
Pros:

La vue sur le lac et les montagnes de la très belle chambre, les produits L’Occitane, l’offre de service et les équipements, le parc avec l’hôtel Royal est magnifique

Cons:

Le petit déjeuner n’est pas à la hauteur, cela faisait trop industriel et petit déjeuner de chaînes d’hôtel (machine à café, œufs brouillés pas bons etc)

2026-01-19 • via Nuitee
L
luis filipe • family_with_children • pt
10
Pros:

Magnifique

2026-01-19 • via Nuitee
M
Maria Luise • couple • de
7
Pros:

Die Zimmer die Richtung See liegen sind sehr schön.

Cons:

Die Zimmer auf der Südseite haben keine schöne Aussicht. Da wir aber auf der Durchreise waren fanden wir das nicht tragisch. Aber ich finde bei einem Zimmer in dieser Preiskategorie sollte alles in Ordnung sein. Die Gardine in unserem Zimmer hatte einen großen Riss. Macht keinen guten Eindruck.

2026-01-19 • via Nuitee
D
DAVID • family_with_children • fr
10
2026-01-19 • via Nuitee
O
OLIVIER • couple • fr
10
Un hôtel d’exception dans un cadre extraordinaire au milieu d’un superbe parc
Pros:

Cadre magnifique

Cons:

Trop d’enfants et de bruit à la piscine

2026-01-19 • via Nuitee
P
Patricia • family_with_children • ch
9
Très bon, agréable souvenir pour mon anniversaire!
Pros:

L’accueil et la vue.
Très accueillant pour les enfants.
Les attentions d’accueil dans la chambre. Le surclassement.

Cons:

Le sauna et le hamam est un peu petit .
Les toilettes communes de l’entrée sont vétustes pour un 5 étoiles.

2026-01-19 • via Nuitee
F
francois • couple • fr
6
2026-01-18 • via Nuitee
M
May • solo_traveller • kw
8
2026-01-17 • via Nuitee
G
Gérard • couple • ch
10
2026-01-11 • via Nuitee
S
Sebastien • couple • fr
10
Pros:

Majestueux séjour

Cons:

Un sans faute

2026-01-04 • via Nuitee
S
Sara • couple • fr
9
-
Pros:

-

Cons:

-

2026-01-01 • via Nuitee
P
Prisca • couple • ch
8
2025-12-26 • via Nuitee
J
Jean-François • couple • fr
10
ECEPTIONNEL
Pros:

L'accueil et l'amabilité du personnel exceptionnel. Du voiturier, au personnel de la réception, du restaurant ou de la chambre c'est rare et l'on apprécie.

Cons:

Rien

2025-12-24 • via Nuitee
J
José • family_with_children • pt
8
2025-12-22 • via Nuitee