Citadines Sukhumvit 11 Bangkok

Hotels
Citadines
8.1 (4012 reviews)
22/22 Soi Sukhumvit 11, Sukhumvit Road, Klongtoey-Nua , Bangkok , th

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Uncomfortable beds
Noisy surroundings
Inconsistent WiFi

Categories

Cleanliness
7.46
Rooms were mentioned as clean, but some reviews indicated issues like old AC and thin bathroom towels.
Service
8.73
Staff were frequently described as nice and helpful.
Location
8.87
Great location for tourism and access to transport and entertainment.
Room Quality
7.62
While rooms were spacious, issues like uncomfortable beds and noisy surroundings were noted.
Amenities
7.95
Amenities like a kitchenette and gym were appreciated, but some rooms were run down.
Value for Money
7.91
Good value for the central location despite some run-down aspects.
Food and Beverage
8.06
Food services mentioned but not highlighted, maintaining target score.
Overall Experience
8.23
Generally positive experience with complaints about noise and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:39

Property Description

Rooftop Pool and Free WiFi Access
Citadines Sukhumvit 11 offers a luxurious experience with its rooftop pool, perfect for unwinding while enjoying stunning views of Bangkok. Stay connected with complimentary WiFi access throughout the property.

Spacious Serviced Apartments
Experience comfort and convenience in the serviced apartments at Citadines Sukhumvit 11. Each unit boasts a separate living area, a well-equipped kitchen, and modern entertainment amenities for a relaxing stay.

Convenient Facilities and Services
From a fitness centre to a business centre, this hotel caters to all your needs. Enjoy the convenience of car rental services, laundry facilities, and a delicious daily continental breakfast at the on-site restaurant.

Book your stay at Citadines Sukhumvit 11 Bangkok - SHA Plus Certified for a memorable and hassle-free experience in Bangkok.

Important information:

When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 6 years old and over stay for THB 883 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 4012 reviews
Cleanliness: 7.46
Service: 8.73
Location: 8.87
Room Quality: 7.62
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.06
Overall Experience: 8.23
T
Tahir couple gb
10
Awesome studio apartments
Pros:

Lovely place , awesome studio rooms

Cons:

If you want a quieter night sleep, always ask them,but generally you'll like the soft beds

2026-03-14 via Nuitee
J
Jaime solo_traveller es
10
De lo mejor de la zona en su rango de precios
Pros:

Muy bien, de la mejor relación calidad precio de la zona (he estado en muchos de los hoteles de esa calle). Habitación muy cómoda y limpia, personal agradable.

Cons:

Todo fue bien

2026-03-14 via Nuitee
A
Aymeric solo_traveller vn
10
2026-03-14 via Nuitee
D
drew couple au
10
Good
Pros:

Locations

Cons:

Clean

2026-03-14 via Nuitee
P
Pankaj solo_traveller in
8
2026-03-14 via Nuitee
P
Prajwal family_with_children in
10
Very good
Pros:

Clean Rooms

Cons:

-

2026-03-13 via Nuitee
N
Nadeem family_with_children gb
10
Pros:

All staff very kind, friendly and efficient.Rooms very clean and comfortable.I have stayed before and will stay again.I would like to thank all staff for there very good work 😀👍🏽

Cons:

I wish I could have stayed longer.

2026-03-13 via Nuitee
N
Neville extended_group au
7
I would stay again but would not be booking the breakfast option.
Pros:

Price and location was good

Cons:

The breakfast option was poor.

2026-03-12 via Nuitee
A
AVIGAL family_with_children il
10
מלון מעולה במחיר מושלם
Pros:

מיקום מצוין ברחוב סוקומוויט 11, נקי, מים חמים, חדרים מרווחים, צוות מעולה.

2026-03-12 via Nuitee
J
James solo_traveller gb
10
Lovely hotel base in the main part of the capital
Pros:

Very clean and tidy

Cons:

Staff were lovely

2026-03-09 via Nuitee
M
Muhammad Fadli family_with_children sg
10
Pros:

Recommended place to stay! Area was good! Surrounded by nightlife and restaurants. Will definitely stay again.

2026-03-08 via Nuitee
L
LR17 family_with_children fr
8
Pros:

Staff and location

Cons:

The breakfast: no choice
The pool (no sun after 3 pm)

2026-03-06 via Nuitee
J
Jason family_with_children us
10
2026-03-05 via Nuitee
B
Burke couple us
8
Fantastic location, nice room and great staff!
Pros:

This hotel is right in the heart of the entertaining Soi 11 Sukhumvit district and while this might not be your choice for the swimming pool or great views, the room itself, while not large, exceeded my expectations as did the staff, which is fantastic. The bed is on the firmer side. The location though is fantastic if you want to be close to many restaurants and outdoor cafe's as well as transportation. The road gets congested at night. The Villa Market, a short walk away is a great store to get groceries, water, coffee and produce. Go to the "Breakfast Story" restaurant for an amazing breakfast or Veganerie for a healthy breakfast!

Cons:

Swimming pool is small and there wasn't any kind of view out of my room but could have been attributed to the lower rate.

2026-03-05 via Nuitee
E
Emon couple bd
7
Pros:

Breakfast is not adequate at all

2026-03-05 via Nuitee
A
AVIGAL family_with_children il
10
Pros:

מיקום מושלם, צוות נפלא, חדרים גדולים מרווחים, נקיים

2026-03-05 via Nuitee
S
Stéphane couple fr
6
Cons:

Une personne a l’accueil ( réception ) totalement antipathique à chaque fois que je viens toujours l’impression de la déranger à la différence de tout le personnel

2026-03-03 via Nuitee
A
Albert couple au
8
2026-03-03 via Nuitee
B
Bianca solo_traveller us
8
Pros:

The location and the staff will all great

Cons:

The food was subpar. Breakfast was mainly the same every day except dinner from the night before was breakfast in the morning. The signage also wasn’t that great because if you weren’t looking hard, you wouldn’t drive right past it as many of the taxis did.

2026-03-03 via Nuitee
A
Artur family_with_children pl
1
2026-03-02 via Nuitee