Citadines Sukhumvit 11 Bangkok

Hotels
•
Citadines
8.1 (4189 reviews)
22/22 Soi Sukhumvit 11, Sukhumvit Road, Klongtoey-Nua , Bangkok , th

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Uncomfortable beds
Noisy surroundings
Inconsistent WiFi

Categories

Cleanliness
7.46
Rooms were mentioned as clean, but some reviews indicated issues like old AC and thin bathroom towels.
Service
8.73
Staff were frequently described as nice and helpful.
Location
8.87
Great location for tourism and access to transport and entertainment.
Room Quality
7.62
While rooms were spacious, issues like uncomfortable beds and noisy surroundings were noted.
Amenities
7.95
Amenities like a kitchenette and gym were appreciated, but some rooms were run down.
Value for Money
7.91
Good value for the central location despite some run-down aspects.
Food and Beverage
8.06
Food services mentioned but not highlighted, maintaining target score.
Overall Experience
8.23
Generally positive experience with complaints about noise and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:39

Property Description

Rooftop Pool and Free WiFi Access
Citadines Sukhumvit 11 offers a luxurious experience with its rooftop pool, perfect for unwinding while enjoying stunning views of Bangkok. Stay connected with complimentary WiFi access throughout the property.

Spacious Serviced Apartments
Experience comfort and convenience in the serviced apartments at Citadines Sukhumvit 11. Each unit boasts a separate living area, a well-equipped kitchen, and modern entertainment amenities for a relaxing stay.

Convenient Facilities and Services
From a fitness centre to a business centre, this hotel caters to all your needs. Enjoy the convenience of car rental services, laundry facilities, and a delicious daily continental breakfast at the on-site restaurant.

Book your stay at Citadines Sukhumvit 11 Bangkok - SHA Plus Certified for a memorable and hassle-free experience in Bangkok.

Important information:

When booking more than 7 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 6 years old and over stay for THB 883 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 4189 reviews
Cleanliness: 7.46
Service: 8.73
Location: 8.87
Room Quality: 7.62
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.06
Overall Experience: 8.23
C
Chee Kong • couple • sg
8
England will win the World Cup!
Pros:

1) Tuk Tuk service was always available
2) Breakfast plus screening of World Cup matches, which are a bonus.
3) There are floats for guests who don't know how to swim

Cons:

No Thai food for breakfast
No Thai food for breakfast.

2026-07-04 • via Nuitee
B
Bruno • solo_traveller • ch
9
2026-07-03 • via Nuitee
M
marco • solo_traveller • it
8
2026-07-02 • via Nuitee
S
Stephane • solo_traveller • kh
9
Cons:

Le wifi trop lent

2026-07-02 • via Nuitee
S
shafia • solo_traveller • mv
8
2026-07-02 • via Nuitee
A
ABOFARIS MIR • solo_traveller • sa
9
Pros:

الموقع ممتاز ، قريب من شارع العرب والمطاعم العربية والهندية ، طاقم الفندق متعاون جداً وخدومين ، الغرفة يوجد بها مطبخ مع الأدوات ، يوجد توك توك مجاني للتوصيل إلى الشارع الرئيسي لمحطة مترو نانا ، يفضل الأدوار العلوية لتجنب إزعاج أصوات الموسيقى في الشارع ، رائحة ممرات الغرف بسبب الفواحة التي لا نحب رائحتها نحن العرب ، يتم قفل بوابة الفندق بعد الساعة 11 ليلاً للأمان

Cons:

أنصحكم بتغير رائحة فواحة ممرات الغرف لرائحة الياسمين أو أي رائحة جميلة

2026-07-01 • via Nuitee
I
Ian • solo_traveller • gb
9
Pros:

Grwat place great location

Cons:

Nothing

2026-06-30 • via Nuitee
H
Hao • couple • ca
8
Good hotel with staff who is accommodating
Pros:

Large apartment

2026-06-30 • via Nuitee
S
Shawkat Alam • solo_traveller • gu
6
2026-06-29 • via Nuitee
A
Adithi • couple • lk
9
Definitely coming back here!
Pros:

location is great for a young crowd, very close to bars and restaurants, staff was extremely helpful and friendly they helped in every way they could. They have lockers for luggage if you are gone and coming back in few days so was very convenient for traveling.

2026-06-29 • via Nuitee
S
Saunak • solo_traveller • in
9
Pros:

Location, Staff, Customer service, Cleanliness

Cons:

Gym (which is a small issue)

2026-06-29 • via Nuitee
مصطفى ابو محمد • solo_traveller • iq
10
انصح به
Pros:

المكان ممتاز وقيمة مقابل سعر

Cons:

لا يوجد

2026-06-29 • via Nuitee
S
Stephen • solo_traveller • au
6
Front office staff need some customer service training.
Pros:

Great location and nice swimming pool.
Cleaning staff lovely and friendly.

Cons:

Front reception staff can't even look up and smile or acknowledge you.
My air-conditioner smelt really bad even though the lovely cleaning staff sprayed the room every day.

2026-06-28 • via Nuitee
R
Rex • couple • tw
9
2026-06-28 • via Nuitee
W
Waleed • couple • sa
4
Pros:

Only location it’s good

Cons:

The room I booked not that much & not matching pictures appears in booking website, it’s old furniture, old bed , pillows & not even comfortable
Room number was 601 & maybe they give me the worst room they had because during the check inn time I don’t like the reception attitude as they don’t show any welcoming or hospitality , only asking loudly give your passport 😅 which the way I don’t like & I give some impression that I’m not happy with & I’m not accepting such as behavior as I’m tired & I travel a long way coming to BKK & they must be professional with guests like other hotels.

2026-06-27 • via Nuitee
N
NAEL • couple • kw
8
2026-06-27 • via Nuitee
M
Mark • solo_traveller • au
7
Comfortable and decent value for money
Pros:

Good location and quiet at night. The rooms were clean and comfortable. The pool while small was refreshing.

Cons:

I thought the breakfast buffet was limited compared to others I’ve had. No cereal but good fruit and an egg station. The hot food didn’t really cater to my taste. I think this caters more to the Muslim traveller so no bacon which I always enjoy for breakfast. The staff also looked bored.

2026-06-27 • via Nuitee
A
Abdulrahman • solo_traveller • sa
8
Pros:

التكييف و النظافة و خدمة الطاقم كانت جدا ممتازة

Cons:

السرير غير مريح و حجمه صغير جداً ولا ينفع لزوجين
لكن لشخص واحد ممكن
و بصراحة موقع الفندق جنب بارات و ازعاج للنزلاء لدرجة اني كنت اسمع الصخب و الأزعاج من الطابق الخامس
ثالثا رائحة الفندق كريهه و تعج برائحة الحشيش ولا يستخدمون معطر جو ولا اعلم لماذا

2026-06-27 • via Nuitee
A
Ali • couple • kw
10
الفندق جميل جدا ونظيف وكل العاملين محترمين وممتازين وجيدين المعامله والموقع استثنائي
Pros:

المعامله والنظافه والموقع

Cons:

كل شيء كان ممتاز

2026-06-26 • via Nuitee
M
Moritz • solo_traveller • th
8
2026-06-26 • via Nuitee