Oaks Brisbane Aurora Suites

Hotels
Oaks Hotels & Resorts
8.5 (3839 reviews)
420 Queen Street , Brisbane , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Tour desk
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Aging facilities

Categories

Cleanliness
7.58
Some reviews mention dirty carpets and not enough attention to detail.
Service
9.55
Multiple reviews highlight exceptional staff friendliness and helpfulness.
Location
9.09
The hotel is centrally located with easy access to amenities and attractions.
Room Quality
8.04
Positive remarks on spaciousness and comfort, but some noted issues with cleanliness.
Amenities
8.57
Good facilities including BBQ area and river views, some amenities mentioned are lacking.
Value for Money
8.53
Good value for the location and amenities offered.
Food and Beverage
8.08
No food service provided, but nearby options available.
Overall Experience
8.55
Overall positive experiences highlighted across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:18

Property Description

Stunning Views and Convenient Location
Oaks Brisbane Aurora Suites offers breathtaking city or river views within a short walk to Queen Street Mall, ideal for both leisure and business travelers.

Luxurious Amenities
Enjoy the on-site outdoor pool, Jacuzzi, fitness centre, and barbecue facilities during your stay. The fully equipped kitchen, open-plan living area, and modern entertainment features in each apartment ensure a comfortable experience.

Prime CBD Location
Situated in Brisbane's Central Business District, the hotel is a stone's throw away from Brisbane Central Station, Eagle Street Pier, and riverside restaurants.

Ready to experience luxury and convenience at Oaks Brisbane Aurora Suites? Book your stay now!

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.

To ensure the comfort and enjoyment of all guests and residents, Oaks Brisbane Aurora Suites operates a house policy that guests must agree to upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

Location

Guest Reviews

8.5
Based on 3839 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
A
aa39f59f00d070be1a36d2af398b4bf6 extended_group au
9
Great location with superb views.
Pros:

Room had excellent views and was only a couple of blocks from the main shops & restaurants. We used the pool every day as well as the gym. Convenience store and bottle shop located at the base of the building.

Cons:

Wifi wasn't strong enough to use the smart TV functions (YouTube/Netflix). Interior was a bit tired. Lots of carpet stains, cigarette holes etc. Didn't use the spa pool due to very murky colour of the water.

2026-04-18 via Nuitee
7
7704c1bbe3bd70329083488566caac64 solo_traveller eg
4
Okay
Pros:

Location is good

Cons:

Old dated apartments need renovation, very old apartment

2026-04-18 via Nuitee
8
87b2f5278764729eab013bc3a22169e8 family_with_children au
8
2026-04-16 via Nuitee
9
9b882c50132d7214ac29e63f1b547e3c family_with_children au
7
Great location, friendly staff, big + clean apartment.
Pros:

Location was great and nice view from our room of the Brisbane River. Clean 2 bedroom apartment.

Cons:

Just a couple of maintenance issues which we reported to reception but nothing major.

2026-04-16 via Nuitee
0
0d73962516f572af62d3ecfeb0b2f6c5 family_with_children au
10
A fantastic 6 day visit with family of 4. Comfy, quiet, central - spectacular!
Pros:

Stunning views and superbly located

2026-04-15 via Nuitee
E
ef02c8fa46ed731e7089a5dc990c942a extended_group au
9
2026-04-15 via Nuitee
M
meagan2026 NONE Essendon, Moonee Valley, Greater Melbourne, Victoria
10
Breathtaking River Views & Excellent Location
Pros:

We loved staying here on the 65th floor in a Two Bedroom River View Apartment. We felt like we could see half of Brisbane as well as the river. We loved that it was so close to the Riverside Ferry Terminal, restaurants, supermarkets and city mall. The apartment was super clean with a good sized kitchen, huge TV, comfortable lounge and wind protected balcony. Very modern and stylish. The trundle for the 5th person had a very thick mattress and was comfortable. The lifts were fast and it all felt very safe & secure. Staff were lovely and helpful. So glad we booked here for our three nights in Brisbane.

2026-04-14 via Tripadvisor
6
63ff364b9d2171e85943c24d181be784 extended_group au
9
Nice and easy stay for quick trip into Brisbane.
Pros:

Great location. Nice clean room. Elevators very quick and easy to use.

Cons:

Had no issues or problems.

2026-04-14 via Nuitee
7
7d1905bfcafa715201b3bb3c5dba1389 solo_traveller au
10
Pros:

Location and amazing price for 2b2b booking 3 days before arrival. Thank you for competitive rates. Express lifts were amazing too.

Cons:

Reception was always busy/always had to wait to be served

2026-04-14 via Nuitee
4
4f485f0980fc7072fca18b45ff62b84a extended_group au
10
2026-04-14 via Nuitee
8
885cddf90b8a73432685bff71f39ab49 family_with_children au
8
Pros:

Thank you

Cons:

Thank you

2026-04-14 via Nuitee
5
5fd913d37c6f73e979c481c91b5ac001 solo_traveller nc
8
2026-04-14 via Nuitee
7
7c620f1017d771b05899c647c5744ce4 family_with_children au
10
It was wonderful experience to be in this hotel. It had beautiful views of river. The staff were nice and friendly. The
Pros:

The location is perfect. There’s a lot of nice restaurants surrounding the area. It’s close to the transportation like ferry, bus and train station.

Cons:

Too much noise from outside at night time. there was the cars or motorbikes that drove pass very loud. Almost every single night like 10 or 11pm.

2026-04-13 via Nuitee
2
2067518c67f0702e908520538d579e6b extended_group au
8
2026-04-13 via Nuitee
0
0ff85f11b30e71162e47cee57f9de1a8 extended_group au
9
2026-04-13 via Nuitee
9
91fbff592916718b49500d43079f27f5 extended_group au
10
Pros:

Location is great, if you want to be near the river. Apartment is large & has everything you need.

2026-04-13 via Nuitee
3
35db98dd84a2716cf1568c11750fa205 family_with_children au
9
2026-04-12 via Nuitee
D
d49e2000946b71b00bb9cffb86a9a1ed family_with_children au
9
2026-04-12 via Nuitee
8
80319a31bb5f70e74f00faa07e8e0c10 extended_group au
9
Pros:

Location

Cons:

Having to pay extra for a rollaway bed- $65 so I didnt do it.

Only one bathroom, no ensuite

2026-04-12 via Nuitee
2
2768dac45ecc70c26b6837a9ab984a11 couple es
10
2026-04-12 via Nuitee