Oaks Brisbane Aurora Suites

Hotels
•
Oaks Hotels & Resorts
8.5 (4065 reviews)
420 Queen Street , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Aging facilities

Categories

Cleanliness
7.58
Some reviews mention dirty carpets and not enough attention to detail.
Service
9.55
Multiple reviews highlight exceptional staff friendliness and helpfulness.
Location
9.09
The hotel is centrally located with easy access to amenities and attractions.
Room Quality
8.04
Positive remarks on spaciousness and comfort, but some noted issues with cleanliness.
Amenities
8.57
Good facilities including BBQ area and river views, some amenities mentioned are lacking.
Value for Money
8.53
Good value for the location and amenities offered.
Food and Beverage
8.08
No food service provided, but nearby options available.
Overall Experience
8.55
Overall positive experiences highlighted across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:18

Property Description

Stunning Views and Convenient Location
Oaks Brisbane Aurora Suites offers breathtaking city or river views within a short walk to Queen Street Mall, ideal for both leisure and business travelers.

Luxurious Amenities
Enjoy the on-site outdoor pool, Jacuzzi, fitness centre, and barbecue facilities during your stay. The fully equipped kitchen, open-plan living area, and modern entertainment features in each apartment ensure a comfortable experience.

Prime CBD Location
Situated in Brisbane's Central Business District, the hotel is a stone's throw away from Brisbane Central Station, Eagle Street Pier, and riverside restaurants.

Ready to experience luxury and convenience at Oaks Brisbane Aurora Suites? Book your stay now!

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.

To ensure the comfort and enjoyment of all guests and residents, Oaks Brisbane Aurora Suites operates a house policy that guests must agree to upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

Location

Guest Reviews

8.5
Based on 4065 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
M
Mikayla • couple • au
10
2026-05-30 • via Nuitee
M
Melissa • couple • au
9
2026-05-30 • via Nuitee
L
Lavignia • couple • nc
7
Très bien placé et confortable malgré des équipements basiques.
Pros:

Super emplacement, à 2 pas des quais, bars et restos au top, dont le Felons au bout du quai à gauche.

Cons:

Nous sommes restés une nuit en transit pour Bali. Nous n’avions pas d’internet, le soir pas de tv, pas de wifi.. Mais encore plus contrariant toujours le matin, nous avions 2/3 choses à régler pour le travail avant d’être vraiment en vacances et je devais finaliser notre visa pour Bali. Ils ont trouvé une solution en nous donnons les clés d’une autre chambre avec internet parce qu’il n’y avait pas de technicien.. le dimanche ! À noter tout de même, le matelas est très confortable !

2026-05-29 • via Nuitee
M
matthew • solo_traveller • au
10
2026-05-29 • via Nuitee
G
george • couple • nz
9
2026-05-29 • via Nuitee
J
Joel • solo_traveller • au
10
2026-05-28 • via Nuitee
L
LeO • extended_group • au
7
Tạm được
Pros:

Cảnh đẹp

Cons:

Quá xa với thành phố

2026-05-28 • via Nuitee
J
Joyce • solo_traveller • au
9
Pros:

Staff were lovely check in easy and supportive

2026-05-28 • via Nuitee
J
Jacob • couple • au
10
2026-05-28 • via Nuitee
R
Rose • extended_group • au
7
2026-05-28 • via Nuitee
R
Rebecca • family_with_children • au
10
2026-05-27 • via Nuitee
J
J & L • couple • au
4
Won't return
Pros:

- The location was great
- Good internet connection
- Great staff at reception
- Washing machine and dryer available in the room

Cons:

- Significant maintenance is needed throughout the room and hotel
- Very old furniture, with doors that no longer close properly
- Outdated bathroom
- Jacuzzi was too cold and not comfortable, especially with kids jumping in it
- Very bad smell in the hotel corridors and a strong smoke smell in the room
- The balcony view did not match the photos shown online
- Very noisy at night

2026-05-27 • via Nuitee
D
Danielle • extended_group • au
10
Great location, clean, friendly and looking forward to coming back next year
Pros:

We got a nice upgrade

Cons:

all good

2026-05-26 • via Nuitee
T
Teresa • extended_group • au
10
2026-05-26 • via Nuitee
T
Teresa • extended_group • au
10
2026-05-26 • via Nuitee
C
Camilla • solo_traveller • au
8
2026-05-26 • via Nuitee
T
Tania • couple • au
10
This property is an excellent position and the unit was very comfortable.
Pros:

Location

Cons:

Nothing

2026-05-25 • via Nuitee
E
Erana • solo_traveller • au
8
Pros:

Staff were fantastic! Friendly, helpful.
Room had everything we needed and beds were comfy. Great pillows too!

2026-05-25 • via Nuitee
T
Turner • solo_traveller • au
9
2026-05-25 • via Nuitee
J
Jacqui • family_with_children • au
8
2026-05-25 • via Nuitee