Oaks Brisbane Aurora Suites

Hotels
•
Oaks Hotels & Resorts
8.5 (3709 reviews)
420 Queen Street , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Tour desk
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Aging facilities

Categories

Cleanliness
7.58
Some reviews mention dirty carpets and not enough attention to detail.
Service
9.55
Multiple reviews highlight exceptional staff friendliness and helpfulness.
Location
9.09
The hotel is centrally located with easy access to amenities and attractions.
Room Quality
8.04
Positive remarks on spaciousness and comfort, but some noted issues with cleanliness.
Amenities
8.57
Good facilities including BBQ area and river views, some amenities mentioned are lacking.
Value for Money
8.53
Good value for the location and amenities offered.
Food and Beverage
8.08
No food service provided, but nearby options available.
Overall Experience
8.55
Overall positive experiences highlighted across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:18

Property Description

Stunning Views and Convenient Location
Oaks Brisbane Aurora Suites offers breathtaking city or river views within a short walk to Queen Street Mall, ideal for both leisure and business travelers.

Luxurious Amenities
Enjoy the on-site outdoor pool, Jacuzzi, fitness centre, and barbecue facilities during your stay. The fully equipped kitchen, open-plan living area, and modern entertainment features in each apartment ensure a comfortable experience.

Prime CBD Location
Situated in Brisbane's Central Business District, the hotel is a stone's throw away from Brisbane Central Station, Eagle Street Pier, and riverside restaurants.

Ready to experience luxury and convenience at Oaks Brisbane Aurora Suites? Book your stay now!

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.

To ensure the comfort and enjoyment of all guests and residents, Oaks Brisbane Aurora Suites operates a house policy that guests must agree to upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

Location

Guest Reviews

8.5
Based on 3709 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
J
Jeremy • extended_group • au
10
2026-02-14 • via Nuitee
M
marjan • family_with_children • au
8
Good location and nice apartment, soured by the delayed check in making our stay shorter as we were catching a flight ea
Pros:

Location and size of the apartment

Cons:

I had to wait for an hour to book into the property as it wasn’t ready at the 2pm check in time!

2026-02-13 • via Nuitee
S
Shane • couple • au
8
2026-02-12 • via Nuitee
H
Hung • extended_group • tw
10
2026-02-12 • via Nuitee
R
Renee • extended_group • au
8
The staff were fabulous. I am planning my husbands 60th in July and will stay there. I will recommend to friends to sta
Pros:

Location. Clean.

2026-02-12 • via Nuitee
M
Mukhtar • couple • au
3
Pros:

Good

Cons:

Good

2026-02-12 • via Nuitee
R
Ryan • family_with_children • au
8
Cons:

Shower was not good

2026-02-12 • via Nuitee
• couple • au
2
Pros:

Good

Cons:

Good

2026-02-12 • via Nuitee
N
Nicholas • family_with_children • au
10
2026-02-10 • via Nuitee
B
Belinda • couple • au
8
2026-02-09 • via Nuitee
A
Anderson • solo_traveller • au
10
Pros:

Location was amazing!

2026-02-09 • via Nuitee
C
Colin • family_with_children • gb
7
2026-02-09 • via Nuitee
S
Stevens • family_with_children • au
10
Pros:

Clean and s warm welcome from staff

Cons:

Nothing

2026-02-08 • via Nuitee
S
Samantha • extended_group • au
9
2026-02-08 • via Nuitee
S
Sabrina • family_with_children • nc
8
Vue splendide, appartement très bien.
Pros:

Très belle vue, appartement spacieux, à proximité de la rivière et de ses restaurants.

Cons:

Nous ne sommes restés qu'une seule nuit et rien à signaler de désagréable.

2026-02-08 • via Nuitee
L
Li • solo_traveller • kh
7
2026-02-08 • via Nuitee
M
Marwan • couple • au
7
2026-01-31 • via Nuitee
K
KAREN • solo_traveller • au
7
2026-01-30 • via Nuitee
M
Martin • couple • cz
10
Large apartment in the city centre of Brisbane
Pros:

The apartment is spacious and has a large terrace. There was everything we needed. Great location - right in the city centre so perfect for exploring Brisbane.

Cons:

One of the sliding door to the balcony were stuck - but you can still use the other one to get there.

2026-01-30 • via Nuitee
G
Gabrielle • family_with_children • au
6
It was ok but we seriously considered booking into a hotel for our last day because it was pretty cheerless.
Pros:

Comfy beds and linen
Spacious apartment with plenty of storage
We had enough towels and the provided shampoo conditioner and body wash were nice.
could see a nice church out the window.
Has good balcony.

Cons:

Aircon was difficult to get right. We sweltered a bit.
Construction site at same level as us (26) and right across the street, started up at 7am Saturday.
Kitchen very sparsely equipped for pots and pans, storage containers and utensils
No coffee maker of any kind or teapot just a kettle. So bring a press.
Stingy on essentials - single paper dishcloth,single sachet of dish liquid and one of dishwasher stuff and 2 bin liners and one tea towel for a 3 day stay.
No basics like salt, pepper or oil
There was a foxtel remote but no instructions and couldn’t get it working.
Deliveries to building were complex. Never knew which of 3 far apart doors (on 2 different floors) people would come to. Not the property’s fault i guess but it was stressful.
All Ubers must go to the back entrance on level 1 and there were stairs to get down to foyer to check in with the accessible platform out of order during our stay.

2026-01-30 • via Nuitee