Holiday Inn New York City - Wall Street by IHG

Hotels
Holiday Inn Hotels & Resorts
7.6 (1490 reviews)
51 Nassau Street , New York , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Missing amenities

Categories

Cleanliness
6.49
Negative sentiments regarding missing items and potential theft during stay.
Service
8.46
Some positive mentions, but also concerns about poor customer service when addressing issues.
Location
9.5
Strong positive feedback about the hotel's proximity to attractions and ease of access.
Room Quality
6.95
Rooms described as small and outdated; overall lower satisfaction.
Amenities
7.48
Missing basic amenities like a fridge or safe, leading to a lesser experience.
Value for Money
7.94
Decent value for the location, but with missing features that detracted from overall value.
Food and Beverage
5.99
Negative comments regarding breakfast and lack of food availability.
Overall Experience
7.96
Mixed feelings due to issues, but some aspects were satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:31

Property Description

Prime Location near Wall Street and NYSE
Located just steps away from Wall Street Subway Station and New York Stock Exchange, Holiday Inn Wall Street offers convenience and luxury in the heart of New York City's financial district.

Modern Amenities for Comfort
Enjoy a comfortable stay with amenities like cable TV, Wi-Fi, hair dryer, and ironing facilities in every room. Need a wake-up call? Our 24-hour reception has you covered.

Explore NYC with Ease
Visit the 9/11 Memorial or take a thrilling Manhattan helicopter tour, both just a short distance from the hotel. Make the most of your NYC experience with us at Holiday Inn Wall Street.

Book now for an unforgettable stay in the Big Apple!

Important information:

Please note that your credit card will be pre-authorized for the amount for the first night and taxes after the reservation is made.

Please note that breakfast included rates include breakfast for 2 guests only, irrespective of the room occupancy.

The Daily Resort Fee includes the following:
- Premium WiFi
- Citi Bike Rental Pass
- 20% off dry cleaning
- 20% off Pantry item purchase
- 10% off in-room dining order
- 2 bottles of water upon check-inGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 62 per day.

Location

Guest Reviews

7.6
Based on 1490 reviews
Cleanliness: 6.49
Service: 8.46
Location: 9.5
Room Quality: 6.95
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 5.99
Overall Experience: 7.96
Y
Yu Ling solo_traveller ca
5
2026-02-13 via Nuitee
M
Mario solo_traveller cr
7
2026-02-10 via Nuitee
U
Uriel Fernando extended_group co
9
Buena ubicación
Pros:

La ubicación

Cons:

El baño

2026-01-31 via Nuitee
C
Candice couple us
10
2026-01-30 via Nuitee
J
Jeffrey solo_traveller us
8
2026-01-20 via Nuitee
F
Fernando couple ar
2
No vale lo que cuesta
Cons:

Mucho olor a comida fuerte dentro de la habitación.
Nos armaron la cama sin la sábana, el baño tenía las bachas tapada

2026-01-20 via Nuitee
A
Albert solo_traveller es
9
2026-01-20 via Nuitee
B
Breyonna extended_group us
6
Overall, my stay was comfortable and conveniently located, with friendly staff and fair pricing, tho
Pros:

Overall, the property was decent, and I felt the price matched the quality of the hotel. The staff was super friendly and welcoming throughout my stay. I also appreciated how close the hotel was to local eateries, bars, and the major event I was attending at the NYSE. With a few minor updates, I would stay here again.

Cons:

One morning, I attempted to take a shower and the water would not warm up, which was frustrating. Housekeeping provided hand towels and bath towels, but no washcloths, and since I was in a hurry, I had to use a hand towel. The curtains or blinds were very sheer, which made me feel uncomfortable as a woman, and they also appeared to need cleaning. Additionally, the decor and furnishings could use some updating.

2026-01-20 via Nuitee
M
Martha solo_traveller gb
1
Damp, cramped and uncomfortable
Pros:

The location was convenient.

Cons:

The whole room was dark, damp and smelled strongly of cleaning chemicals. Every surface and soft furnishing felt damp to touch, to the point where the carpet felt wet underfoot. I mentioned this to the front desk and was met with indifference. The AC was very noisy and appeared to make no tangible difference to the room temperature. I ended up checking out at 7am as I couldn’t bear to spend any longer in the room.

2026-01-19 via Nuitee
R
rodrigo family_with_children br
6
Não voltaria.
Pros:

Achei muito pequena para acomodar 4 pessoas em duas camas de casal. Não havia espaço de circulação ou onde abrir malas.

Cons:

- Pequena para duas camas
- Toalhas sujas e manchadas
- Algumas toalhas esfarrapadas.
- Falta de máquina de gelo (tínhamos que descer e solicitar na recepção e recebíamos apenas um pequeno saco).
- Falta de Gelo (acabava e não havia alternativa).
- Balde de gelo não era térmico (gelo virava água rápido)
- Água cortesia acabou em um dia da hospedagem.

2026-01-19 via Nuitee
A
Ajit extended_group us
8
2026-01-19 via Nuitee
R
Robin solo_traveller us
7
Good for what I needed. Location was fantastic. Will stay again for business
Pros:

Restaurant was closed. Small grab and go breakfast was adequate.

Cons:

More amenities. I needed ibuprofen and there wasn’t any to buy. Had to ask front desk to get me ice. No a available ice machine

2026-01-19 via Nuitee
C
Carly extended_group us
10
2026-01-19 via Nuitee
J
Jose A family_with_children us
10
Location was the best
Pros:

Breakfast was great

Cons:

Parking

2026-01-19 via Nuitee
Y
Yeliz-Dilek family_with_children de
7
Gut für den Preis
Pros:

Das Preis-Leistungs-Verhältnis passt sehr gut, es wurde täglich gesäubert.

Cons:

Die Klimaanlage hat im ganzen Raum einen muffigen Geruch verursacht

2026-01-19 via Nuitee
M
Muammad family_with_children us
1
Pros:

Worst customer service, rude with us, bath sink blocked, bed has a bug.worst experience.

Cons:

every thing bad.

2026-01-19 via Nuitee
B
BHUMIN couple us
5
2026-01-19 via Nuitee
J
Juan Camilo family_with_children co
6
New York en Familia
Pros:

Bien ubicado

Cons:

Falta amabilidad del personal de recepción!

2026-01-19 via Nuitee
A
Ajeet family_with_children us
8
2026-01-19 via Nuitee
D
Danny couple ie
8
2026-01-19 via Nuitee