The Nines, a Luxury Collection Hotel, Portland

We had a great time. Room was large and beautiful.

We love the convenience, location and friendly staff who seem genuinely glad to see you and serve you. Food is great. Walkability is top notch.

Spent a night at the Nines Hotel in Portland, OR—it part art gallery, part swanky sleepover! From the moment you step into the lobby, you’re greeted by mannequins and gem sculptures so extra, you’ll wonder if you accidentally crashed a trendy museum. The common areas come to life: sheer drapes flowing, bold and cozy seats, and secret hangouts. (Psst: The Billiards Room is a hidden gem behind an unmarked door—go play detective!). Room 1419 was a jewel box—think vibrant classical vibes, but, um, on the “fun-size” end of the spectrum. At just 14’x14’, it’s not exactly a ballroom, and the window? Let’s just say, half of it was blocked by a mysterious wall that created a mini nook for a desk and chair. If you crave sunlight, you might want to ask for a street-facing room next time! Bonus points for two mini-fridges: one loaded with treats to tempt you, the other ready for your personal stash. The bed? Fluffy cloud status. If you’re a “firm mattress or bust” type, you may want to bounce elsewhere. The bathroom, though, is spacious and swanky—major spa vibes. About the bill: I snagged the room for about $176, but beware of the plot twist—by the time I left, there was another $100 in fees (hello, parking, taxes, and mysterious surcharges). Dinner at Destination was an adventure: the airy, cloudlike interior with water views, and the cocktails were party-perfect! The food? Tasty, but the plates were so tiny you’ll feel like you’re dining at a dollhouse tea party. Oh, and there’s a $30 “amenity fee” just for the restaurant... why? Your guess is as good as mine! All in all, I’d totally go back—just with a little more space and a window to the world next time!

In the past at the Nine’s hotel my experience with valet was much better. They would come to me. Tonight it was different. They didn’t come to my car to check me in and when I came down to get my car, I paid at their stand inside. They handed me my key, that was it. In the past they would walk me out and open the car door for me which I like.

From the beginning, I had a pleasant experience! I had called ahead to request an early check in because I was landing earlier than my work meetings and wanted a chance to gather myself in the room. They notated the request over the phone and told me it wasn’t guaranteed but that they’d do their best. Upon arrival, I was greeted by the valet and offered in and out parking services. The valet told me that my room was ready early and to head up to the 8th floor for check in! In the lobby I was greeted by Jayden who had stellar energy and impeccable customer service skills. He was swift, friendly and courteous. The restaurant food and service was great and I loved my room! Will stay here again when back in Portland. Thank you, Nines team.

This is regarding the valet team at the Nines. They lost my Tesla key card but fortunately turned the situation into a positive experience with them being apologetic and going above and beyond to fix the situation. Matthew, who is the valet account manager and the front line supervisors that day including Kris and Curtis very much provided top notch customer service and turned a possibly negative experience into a positive one. Thanks Matthew and the front line valet team.

The service from Emory at the front desk was impeccable. She was efficient, kind and helpful. It’s the people that make a place. As a side note to the corporate Marriott overlords. Can you please STOP with the single use plastic bottles. There is a better way and it’s not Costco water. It’s filtered tap bedside …

I had a really great experience here. The place was clean, comfortable, and had a very welcoming atmosphere. The staff were friendly, professional, and made everything feel easy and enjoyable. The location was convenient, and overall it felt like a place where people truly care about their guests. I would definitely recommend it and would be happy to come back again.

Great service! Top notch crew working the hotel this evening. Cheers.

The hotel service is really great, I want to thank Janessa who upgraded my room, always provided above and beyond service and answered all my questions! Everyone at the Front Desk was kind, but Janessa stood out! Thank you. You also get 10% off at the Japanese store Muji next door, not everyone at the Front Desk lets you know that, so bring your key card when you go. The only issue we had was with our friend being able to get into departure and even me at the hotel guest, where my drink was because they locked the elevator at 10:40pm, even though it was before 11 and they were still serving drinks!

The hotel itself was great but the valet service was as very disappointing. Our car got a flat tire while under the care of the valet . It was flat when they brought our car to us at check out. There was a nail in the tire that had to happen after we dropped it off. We were told they are not responsible and could do nothing.
We had to get the car towed to our dealership for repair .Attached is a picture of what was in our tire .

Great location, spacious rooks and amenities. Thoroughly enjoyed and plan to stay agin the next time I’m in Portland.

Terrible stay. I usually love this place for a getaway. The WiFi kept going off, keeping me up all night. Expensive room service meal was poor

The bed was heavenly valet service was prompt, and the food at the restaurant in the lobby was amazing. I went to look at departure and the view and ambiance looked fun but not my crowd when I’m on a business trip. The bar manager in the lobby restaurant was what bartenders should strive to be. Very knowledgeable and extremely friendly to chat with. The best dish I had was the eggs Benedict ham add avocado. Homemade English muffins. Pastry like. I would definitely come again great experience for a business traveler. My only complaint and maybe it’s my weirdness there was a weird odor in the lobby restaurant area. Almost like a bad BO smell. Hard to put my finger on but that didn’t take away from the delightful stay.

The Nines Hotel: Absolutely the BEST helpful Concierge staff (Patrick McNearney, Sheryl Murray and Cruz Malochwiej) you will ever meet. Superb service. Room Controller, Bradley Schaar, was so accommodating for our needs at a challenging time for us in Portland. Restaurants are great too as was our very special suite.
Don & Tricia P.

I've known about The Nines for a very long time, situated as they are right in the heart of downtown Portland and host to posterchild Portland steakhouse Urban Farmer. This was my first time staying there however, and my wife and I were delighted to find thoughtfully-designed, immaculately-exectued rooms with just the right touch of boutique decor. The beds were cozy, the bathroom was spacious, the large TV accepted my HDMI input without complaint, and the fridge minibar was packed to the gills (note: make advance arrangements if you need to refrisgerate your own stuff). The staff did a superb job arranging restaurant reservations, treats awaiting our arrival to help celebrate our anniversary, and accommodating our other logistical needs. Best of all, I even got Bonvoy perks for the stay. Truly an urban oasis that my family will certainly be returning to again.

Had a great visit as a surprise 20th wedding anniversary. Staff was great, in particular Poe who went above and beyond by engaging with us and understanding our interests.

What an incredible space, beautiful views and awesome staff. The rooms are beautiful along with the dining experience. Plus, nice gym.

I was in and out for an award ceremony so I encountered the valet service which was very good