The Lakeland Kendal Hotel, Sure Hotel Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
9 (1352 reviews)
Station Rd , Kendal , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Cons:
Cleanliness issues
Lack of amenities replenishment

Categories

Cleanliness
7.83
There were multiple mentions of cleanliness issues, including stained carpets and unclean bathrooms.
Service
9.8
Staff were described as friendly and helpful despite some organizational issues.
Location
9.84
The hotel has a convenient location close to the town center and amenities.
Room Quality
8.79
Some rooms were comfortable while others needed refurbishment; mixed sentiment.
Amenities
8.82
Basic amenities were lacking in terms of replenishment and availability.
Value for Money
9.78
Guests overall felt it was good value for a budget stay.
Food and Beverage
8.33
Breakfast was good when available, but there were issues with food quality during specific meals.
Overall Experience
8.8
Mixed feelings about the stay, mostly centered on cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:46

Property Description

Historic Charm and Modern Comforts
Set in a former coaching inn, the County Hotel in Kendal offers a blend of historic charm and modern comforts. The bright and airy bedrooms provide a cosy seating area and private bathroom, with some rooms retaining original features for a touch of nostalgia.

Delicious Dining Options
Indulge in traditional meals and cooked breakfasts at the spacious dining room, which also offers full English breakfasts and a varied evening menu. Whether you're starting your day or winding down in the evening, the County Hotel ensures a delightful dining experience.

Ideal Location for Exploration
Conveniently located in the heart of Kendal, the hotel is a stone's throw away from Kendal Railway Station. Explore the picturesque Lake District, Yorkshire Dales, Lake Windermere, and Morecambe Bay, all just a short drive away.

Book your stay at the County Hotel for a perfect blend of history, comfort, and convenience.

Important information:

This property will not accommodate hen, stag or similar parties.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MAN

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 1352 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.78
Food and Beverage: 8.33
Overall Experience: 8.8
C
Clarke • solo_traveller • gb
2
Pros:

Breakfast

Cons:

The food at night is horrendous! Had to be moved rooms as shower was cold. New room I got moved into the bathroom ceiling was leaking. My work colleague had to move rooms also. The food at night was absolutely shocking

2026-03-28 • via Nuitee
M
Mill Wanderer • family_with_children • gb
7
Kendal is calling
Pros:

Location was excellent for me, the staff were very good and the room was more than for purpose.

Cons:

Nothing in particular.

2026-03-27 • via Nuitee
H
hind • solo_traveller • gb
9
2026-03-24 • via Nuitee
W
Wendy • couple • gb
9
Very enjoyable
Pros:

The staff were very helpful and we had a good cooked breakfast.

Cons:

Found it was quite difficult crossing the road to get to the station but that’s not a criticism of the hotel.

2026-03-24 • via Nuitee
K
KEITH • solo_traveller • gb
9
Good value accommodation close to the centre
Pros:

Location and Price

Cons:

Nothing

2026-03-24 • via Nuitee
M
Michelle • family_with_children • gb
10
It's a must
Pros:

So central, clean and a cracking full English for a tenner

Cons:

Leaving

2026-03-24 • via Nuitee
P
Patrick • family_with_children • gb
5
Pros:

Large room

Cons:

Damp smell
Damp in bathroom

2026-03-23 • via Nuitee
A
Abubakar • couple • gb
9
2026-03-23 • via Nuitee
M
Maureen • solo_traveller • gb
7
Comfortable reasonably priced hotel next to Kendal station
2026-03-23 • via Nuitee
G
GRAHAM • couple • gb
7
Was ok did the job
Pros:

All ok

Cons:

Road noise

2026-03-23 • via Nuitee
J
Jodie • couple • gb
9
Pros:

Great value for money

2026-03-22 • via Nuitee
L
Lukáš • solo_traveller • cz
7
2026-03-22 • via Nuitee
J
Jessica • couple • gb
10
Perfect 1 night stop
Pros:

Great location
Comfy bed
Decent breakfast

2026-03-22 • via Nuitee
D
David • couple • gb
9
2026-03-22 • via Nuitee
A
Andrew • family_with_children • gb
8
Pros:

Location

Cons:

Nothing

2026-03-21 • via Nuitee
I
Ian • couple • gb
8
Staff helpful and friendly, rooms clean and tidy .
Pros:

Ideally situated to explore the town , friendly staff and a great breakfast.

Cons:

Parking , although parking is available at the cricket cub within a 1 min walk from hotel .

2026-03-18 • via Nuitee
C
Chris • solo_traveller • gb
8
Pros:

Very handy for rail travel- right by the station.

2026-03-18 • via Nuitee
A
Andy • family_with_children • gb
5
2026-03-18 • via Nuitee
G
Gail • couple • gb
10
Very enjoyable thank you
Pros:

Excellent breakfast
Staff very helpful polite and friendly

2026-03-17 • via Nuitee
M
Michael • family_with_children • gb
8
Pros:

The hotel is lovely and old fashioned. Good location for people willing to explore the beautiful surroundings of Kendal. Very friendly staff and good value for money.

2026-03-17 • via Nuitee